Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ha Long Aroma Hostel

Book more than 7 days in advance for Free Cancellation.
  • Nice Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Ha Long Aroma Hostel will not only help you easily visit interesting places in your journey, but also give you a great stay experience.

Cozy, comfort and accommodating, Ha Long Aroma Hostel offers both dorm room and private room with Vietnamese cultural style decorated. Internet with computer at lobby and hotel-wide Wi-Fi coverage ensure effortless connectivity for entertainment, family contact and work.

Open bar and kitchen, nice tables and chairs in the first floor provides you with a great atmosphere to chill out and make more friends.

All private rooms consist of TV, mini bar, wardrobe, dressing table and tea/coffee maker. Restaurant is available for your daily complimentary breakfast.

***Property Policies & Conditions:
1. Cancellation Policy: 3 days before arrival.
2. Check in from 14:00 to 23:00.
3. Check out before 12:00 (noon).
4. Payment upon arrival by cash or credit card.
5. Taxes: included.
6. Breakfast: included.
7. No curfew.
8. No smoking in rooms, but smoking area is provided.
9. Reception Working Hours: 24 hours. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 6.5

  • Staff 8.1

  • Atmosphere 7.8

  • Cleanliness 9.4

  • Facilities 8.5

Latest Reviews

  • 10.0


    31 Jul 2019
    Amazing place to stay! The staff are so helpful and friendly. I hurt my leg a few days prior to arriving so M.r Dong M.r Huy Mr.Thanh, M.s van, horn, thuy, Huong were so helpful and looked after me. Lovely clean hostel as well. Beds are really nice
    England, Male, 18-24
  • 9.7


    12 Jun 2019
    Had a great time! Very lively hostel with a great happy hour. 2 months of traveling and this was the most professional hostel we stayed in. It was in the quieter part of town which was really nice, you could rent motor bikes for very cheap and go into town. The beach is a 7 minute walk. We spent 3 nights there I would recommend getting a private room if you don’t like being in big group hostels. We would definitely come back!
    USA, Female, 18-24
  • 9.1


    02 Aug 2019
    We really enjoyed our stay at Aroma Hostel. The staff was great, when we arrived someone had blocked the toilet. They unblocked it as soon as they were told. Because of the weather (there was a thyphoon) all the services were shut down, so we decided to leave earlier and they were very kind about the situation. They didn’t charge us any extra money. The staff was very helpful. The only negative point is that it is a bit of a walk to get to the town where there is a bit more happening.
    Canada, Female, 25-30
  • 8.9


    18 Oct 2019
    Good and clean hostel. The stuff didn’t speak English too well and it was kind of far away from main attractions, but it’s good value for money
    Israel, Couple, 25-30
  • 8.6


    10 Aug 2019
    This place was better than I was expecting! The location is very strange as the town of Ha Long has just started being built in early 2018. Most things surrounding this hostel are unfinished buildings. The breakfast is just toast and eggs with marmalade. We booked our transportation out of Ha Long with the hostel and at first they told us 9:00 AM. Then they mistakingly said 7:00 AM. Then to top it off, 3 minutes before 8:30 they told us the bus is coming at 8:30... that was frustrating.
    USA, Female, 18-24
  • 8.6


    19 May 2019
    This hostel is amazing however the location was very poor. The staff were very helpful and the free breakfast (eggs, toast, jam, coffee) was very tasty! The rooms were very spacious and modern with comfy beds, clean en suites and air con. Honestly couldn’t fault the actual hostel itself - it was perfect - however it was just in a very poor and bizarre location. Everywhere around was a construction site and felt like a ghost town. For food you had to walk at least 10 mins or get a grab.
    England, Female, 18-24
  • 8.3


    05 Jul 2019
    Great little hostel in terms of the bed, small locker, light and WiFi etc. Good kitchen area downstairs and staff were very polite. But as per other reviews the location isn’t really close to anything. Short Grab ride into HaLong and it’s close-ish to the Tuan Chau ferry port where the cruises leave for HaLong Bay, which was my reason for staying here. Decent place.
    England, Male, 25-30
  • 8.0


    15 Oct 2019
    Couple renting a double room. This was one of the best rooms we’ve stayed in our entire trip. Huge room on the top floor, huge bathroom and not a wet room either. We only stayed here 2 nights to do a boat tour but the tour we organised through them was the cheapest I found anywhere and it was a full day and great. I’d recommend booking the full day boat and kayak trip. Breakfast wasn’t too great; only eggs and toast which they cooked for you.
    USA, Couple, 25-30
  • 7.4

    Very Good

    13 Sep 2019
    Lovely hostel, we just felt we was 5-10 years to early as surrounding area is all under development with nothing really in the area to do! We arrange our boat tour through the hostel which was amazing! We also took a short walk up to the water park which was good! The hostel was lovely and clean. More options is needed which good!
    England, Couple, 25-30
  • 6.0


    04 Jul 2019
    As there isn’t a lot of variety of hostels in ha long I would probably say that this hostel was the best choice however there were a few problems, the first mainly being the language barrier between guests and staff which resulted in a long check in process and confusion when trying to extend. They tried charging us for the night we had already just booked! The hostel itself was actually clean and beds were comfy but the location wasn’t great as ha long is mid way through a lot of construction
    England, Female, 18-24
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Cooker
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi