Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Haystack Hostel

Book more than 7 days in advance for Free Cancellation.
8.5
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Haystack Hostel is perfectly located right in the centre of the city, between Edinburgh Old Town and New Town, and within a five minute walk to both the train and bus stations. Our staff are the friendliest in town, and we pride ourselves on having excellent knowledge of the local bars, restaurants, clubs, historical sites, and attractions. We also have extensive knowledge of the area surrounding Edinburgh, and the rest of Scotland. So whether you’re just looking to explore our amazing city or you fancy going further afield for a trip to visit Scotland’s lochs, islands, and highlands, just ask for recommendations!

We offer a full self catered kitchen, and a common room with board games, books, music, and a chilled out atmosphere. Our clean and comfortable beds all come with their own lights and charging points for both USB and UK plugs, and individual lockers to place your valuables. Our dorms range from 3-12 beds, with both mixed and single sex.

We provide free breakfast from 6am-10am, and can provide free towels to guests.

Our reception is 24hr, so we are always available to help you out in whatever you need.

THINGS TO NOTE

Free WiFi throughout the hostel.

Check in is from 15:00. If you arrive earlier you are welcome to store your bags at reception.

Check out is at 10pm.

The Hostel is smoke free; this includes use of e-cigarettes

Please remember to bring a valid ID. This includes passports, ID cards, driving licences, and residence permits. We cannot check you in without an ID.

£10 deposit is payable for the keys on arrival. This will be returned when you check out.

Payment on arrival can be by cash (GBP), credit, or debit card.

48hr cancellation policy.

Please contact us directly for group bookings of 7 people or over. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.1

  • Security 8.9

  • Location 8.9

  • Staff 8.9

  • Atmosphere 8.6

  • Cleanliness 8.4

  • Facilities 7.9


Latest Reviews

  • 10.0

    Superb

    30 Mar 2019
    I only stayed for one night but found the staff to be very welcoming and friendly. Despite being in a ten bed dorm, I still felt like I had a lot of privacy due to the layout which was great. I’d happily stay here again.
    Australia, Female, 31-40
  • 10.0

    Superb

    16 Jan 2019
    Staff was extremely kind and that makes a huge difference. Cozy, good vibe and chilled place! A very good choice
    Bulgaria, Female, 25-30
  • 10.0

    Superb

    29 Nov 2018
    Comfy beds with privacy curtains. Small size but very inviting to travelers. Would stay again
    USA, Female, 25-30
  • 10.0

    Superb

    26 Nov 2018
    This place was amazing, great location. Friendly staff. Plug sockets right next to bed, large lockers. Everything was clean and tidy :) thank you
    England, Male, 25-30
  • 9.1

    Superb

    19 Apr 2019
    Prime location and breakfast included! Staff were friendly, willing to answer questions
    Canada, Male, 18-24
  • 9.1

    Superb

    04 Dec 2018
    Lovely staff, very cute land cosy little hostel on the quiet side of the city. However it was very full and we struggled to get a shower that worked. Toilets close but not super clean. Lovely breakfast in the morning on the house! Thanks guys!
    Australia, Mixed Group, 18-24
  • 8.9

    Fabulous

    20 Dec 2018
    PROS: Staff was awesome, location was very central, breakfast had hot items. CONS: No bed curtains for some reason, place is on 4th floor, homeless guy tried to break in, showers were broken and never got hot.
    USA, Mixed Group, 25-30
  • 8.0

    Fabulous

    06 Dec 2018
    Facility was fine. The open area walking in made a good atmosphere for studying. The kitchen is a bit small so trying to get breakfast when everyone else is made it virtually impossible to get any food. The beds were nice, curtain gave good block from lights. Only other thing would be that I had an infestation of bed bugs during my stay. I did not realize it until I got home.
    USA, Female, 18-24
  • 3.7

    Rating

    06 Dec 2018
    Bedbug infestation! Stay away at all costs! We stayed two nights and have the worst bites all over. The bugs also crawled into our luggage, which are stored on cupboards on the floor, so they've now come back with us. We called up to complain and they immediately gave us a refund without asking for evidence. They were clearly well aware of the bedbug problem while we were staying there as this is only two days after our stay. The refund will not cover the £400 fumigation treatment now required.
    England, Female, 18-24
  • 3.1

    Rating

    04 Dec 2018
    stayed there for only one night, got bitten by bed bugs approx 60 times !!!! It literally ruined my holidays!! Don't go there!!! I noticed the incident days later and tried to reach the hostel. They dont answer the phone neither the e-mail. Would absolutly not recommend this hostel. It also provides just two toilets aboslute disgrace!
    Germany, Male, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi

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