Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 1 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Our Hostels have privileged locations with access to the main points of interest for each type of traveler: parks, plazas, transport, night spots, among others.
We connect our guests with the feeling of Chilean culture and much more.
We unite people from all parts of the world, we are motivated by connection, closeness and new friendships. We do not know what boredom is, we always have projects and we create memorable experiences. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.8

  • Location 9.6

  • Staff 9.6

  • Atmosphere 8.9

  • Cleanliness 9.0

  • Facilities 9.1

Latest Reviews

  • 10.0


    14 Jan 2022
    Best Hostal in Santiago without a doubt (and I stayed in 4 different ones). The hostel is great, but the staff makes it perfect. Amazing place! The staff (the whole staff) are doing a great job! El mejor Hostal de Santiago sin duda (y me he alojado en 4 diferentes). El hostal es genial, pero el personal lo hace perfecto. ¡Un lugar increíble! ¡El personal (todo el personal) hace un gran trabajo!
    Belgium, Male, 25-30
  • 10.0


    07 Jan 2022
    Absolutely wonderful! We stayed two nights and were very welcomed by the friendly staff, the nice atmosphere and the great facilities the hostel had. Juan the reception guy is super nice and he takes great care of the hostel and it's guests.
    Colombia, All Male Group, 18-24
  • 10.0


    14 Dec 2021
    Had a great stay at Hostel Forestal. It's a lovely hostel in a great location between two really nice neighbourhoods. It was my first night in Santiago so I'd recommend booking a private room if you're flying in as you'll have to quarantine for 5-7 hours while waiting for your covid test results. Juan and the lads there are really nice and helpful and great fun!
    Ireland, Male, 25-30
  • 10.0


    12 Mar 2020
    Our stay was great, and the staff were unbelievably helpful during the protests and keeping us informed. The protests were close to the Hostel however the protestors pose no threat to you so it was fine! The staff were really nice and often made drinks for everyone to enjoy. We were there during all the border closures and they were really helpful again, allowing us to use phones, print tickets etc. The hostel itself is really cool with lots of common spaces which are kept very clean.
    England, Female, 18-24
  • 9.7


    19 Dec 2021
    I had a great stay here. The staff was very helpful and I felt safe. This hostel is extremely big, so I didn't necessarily feel the close-knit vibe of other hostels, but the facilities are great. Every bed had its own outlet and night light. The location was good - I didn't stay long enough in Santiago to know which areas were necessarily better than others, but I felt safe while I was there and it was a 5 minute walk to the closest metro station.
    USA, Female, 25-30
  • 9.4


    05 Dec 2021
    Central located hostel with several bathrooms and small patio inside. Very welcoming and nice staff. We could leave our backpacks there and they helped with everything. Totally recommend!
    Germany, All Female Group, 25-30
  • 9.1


    08 Dec 2021
    Amazing staff,i really enjoyed my stay♥️
    Israel, Male, 18-24
  • 9.1


    29 Nov 2021
    Todo excelente. En verdad, solo me quede un día y fue suficiente para saber que son muy buenos, tanto el staff como el hostel. Lo unico “malo” es que queda muy cerca a las manifestaciones, pero tambien es un punto muy centrico de Santiago.
    Peru, Male, 18-24
  • 9.1


    18 Mar 2020
    Nice staff, nice location (however watch out for the ongoing protests), very clean. nice living room to hang out in! Would stay there again next time I’m in Santiago!
    Switzerland, Female, 25-30
  • 8.6


    05 Jan 2022
    Staff was absolutely phenomenal. Very nice and helpful. Facilities weren't the newest but we're in good enough shape. It's COVID times so hard to be upset about a lack of atmosphere but they also had relatively little common space. The most annoying thing was that the common area is based around an outdoor space where people are constantly smoking. The smoke even wafted into my room sometimes.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2020

    1st, Most Popular Hostels Santiago

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