Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal Vitalia

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

Vitalia was created by an international couple (Elea from France and Mumo from Chile), travel lovers who decided to open their house to share experiences and good energies. We have a vast experience in the sector as well as a extensive knowledge about the city, elements that we capitalize to bring the very best stay to our guests and travellers within our facilities.

Hostal Vitalia is located in the bohemian and chic neighbourhood “Barrio Italia”, just 10 minutes walking from the metro Santa Isabel (line 5), and at walking distance of Baquedano, Bellavista, Lastarria, Bellas Artes and many other famous and renowned landmarks and attractions of our city.

Hostal Vitalia has different types of rooms, from the standard 4-bed dorm with shared bathroom, to the private room with double-bed and private bathroom. All of our room have a personal locker for every host. In addition, we have a fully equipped kitchen, a TV room, a beautiful terrace, and parking.Coming to Vitalia is falling in love with it!

Hostal Vitalia Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 14:00 to 23:00 .
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes included.
Breakfast included.


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days.

The breakfast is served from 08.00 to 11.00. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.9

  • Location 10.0

  • Staff 9.1

  • Atmosphere 8.2

  • Cleanliness 7.3

  • Facilities 7.3

Latest Reviews

  • 10.0


    14 Jul 2019
    Incredible experience. This was my second time in Santiago and this hostel and neighborhood completely changed my perception of the city. Barrio Italia neighborhood is one of the nicest and most diverse Santiago has to offer. The hostel is a beautiful home with a nice big terrace outside that is perfect even in winter. The staff is very attentive to the guests and to keeping all spaces sparkly clean. Really good vibes here for all types of travelers, do yourself a favor and go check it out.
    USA, Male, 25-30
  • 10.0


    28 May 2019
    Super hotel, bien situé et staff au top. Je recommande
    France, Female, 18-24
  • 10.0


    19 Mar 2019
    Everything was great! I can't find anything that went wrong. I recommend for any stay in Santiago
    France, Female, 18-24
  • 10.0


    27 Jan 2019
    Great location, friendly & social place to stay.
    England, Male, 41+
  • 9.1


    10 Feb 2019
    Great little hostel. Very friendly & helpful staff: went out of their way to make my stay great fun. Hostel is a little far from the center, but in a lovely & safe part of Santiago. Light sleepers may want to avoid dorms at the front, which are above a pizza stand & face onto a road. Good ear plugs will fix the problem. A small request - another toaster in the kitchen, & a little more drain cleaner in the ensuite. Highly recommend this place - cool vibs (without the party noise).
    New Zealand, Male, 41+
  • 8.9


    20 Nov 2019
    Great location even during protests, staff were very friendly and accomodating. It was pretty loud though, especially with the theatre next door. It was hard on the bottom floor to sleep past 6:30/7am.
    Australia, Female, 18-24
  • 8.6


    20 Mar 2019
    The hostel is in a great location, but it‘s LOUD. Not recommended for light sleepers. Barrio Italia is really cute & there are so many good restaurants in the area. The hostel doesn’t mention that there is a pizza restaurant in the hostel courtyard that is open late on weekends. It was right outside our room. They also host a market that is open to the public on Sat & Sun. We had random people in & out of the hostel all day/night & a guy playing piano outside our room... cute hostel but noisy.
    USA, Couple, 25-30
  • 8.3


    12 Oct 2019
    Staff were really helpful even moving us to a new room half way through our stay. In a very good location with lots of local cafes, bars and restaurants but that means it can be noisy at nice. Decent facilities although the kitchen is very limited. Good place for groups
    England, Female, 31-40
  • 8.0


    10 Aug 2019
    This hostel is in an excellent location, in the Barrio Italia neighbourhood - a great area with lots of artisan shops, restaurants, cafes and bars. They have a great little market onsite which was super cool. Breakfast nice with homemade bread and jam! French guy who works there was super lovely and helpful - thanks so much! Bathrooms could be cleaner.
    Australia, Couple, 31-40
  • 6.6


    01 Aug 2019
    There was no hot water (in the Chilean winfer??) or working outlets in the rooms. The room was bright all night because of the window being next to the street light. There were a lot of staff but it didn't seem like they knew what they were doing. The bathroom was very confusing. The ladder to my bunk was broken so I had to jump up. Breakfast was good though
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Card Phones
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi