Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Hostel Last Hope

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hostel Last Hope offer 24 hours reception, Free Internet Access, Free City Maps, and cable TV. We also have Board Games and outdoor terrace. The breakfast is included.

Hostel Last Hope is located only two block from the center of the city. Is near to mini markets, retn stores, pubs, restaurants also we have laundry service, wifi and bus ticket to the National Park Torres del Piane. The best breakfast is incluided in the price for the night in the hostel. We have single bed in mixed rooms and one couple room. Four bathrooms, a kitchen you can use full equipment, bbq grill and a great spot for chill and met people.

Just come and know us, the good vibes of the athmosphere is going to make you stay more than one day for sure. We recomend our guest to booked the campsite in advance for the W trek or the full circuit. You can do it online.

Hostel Last Hope is a doglover hostel. The owner has 3 awesome dogs.

Hostel Last Hope recomend that everyone who is gonna booked to stay here you are gonna have a nice time and good vibes for sure, so we are waiting for you and give the best service for all our guests! Cheers!!

Hostel Last Hope's Policies & Conditions:

Check in from 13:00 to 23:00 .
Check out before 10:30

Payment upon arrival by cash, credit cards, debit cards. (This property may pre-authorise your card before arrival).
Cash Only from April to May

Cancellation policy: 72 hours before arrival.

Breakfast included ALL year!

General:

Small fee if you pay with card.
Reception available 24 hours View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.6

  • Location 9.4

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 8.5

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    12 Apr 2019
    Hostel Last Hope is great, centrally located to town with 2 small supermarkets 1 min away and everything you need in town within a 5 minute walk. Getting to and from the bus station is a 10-15 min walk down 1 road so no getting lost. Diego (the owner) is extremely helpful and always around to answer any questions. Would highly recommend this to anyone heading to Puerto Natales.
    Australia, Couple, 25-30
  • 10.0

    Superb

    11 Apr 2019
    We felt very at home, the staff was very helpful, the breakfast was good and there were cute pups to hang out with!
    USA, Mixed Group, 18-24
  • 10.0

    Superb

    31 Mar 2019
    Excellent Hostel, the owner is really nice and makes sure to make it an excellent hub to stay before and after visiting Torres del Paine National park. Honestly one of the best hostels I’ve stayed at.
    USA, Male, 25-30
  • 10.0

    Superb

    28 Mar 2019
    Diego had all the information required for Torres del Paine and all the staff were very helpful.
    England, Male, 41+
  • 9.4

    Superb

    15 Apr 2019
    Diego was super chill. My favorite part of the hostel were the affectionate dogs and cat. The bunk beds were nice and we had clean sheets, blankets, and towels. The lounge area is pretty big and kitchen was spacious with utensils. The showers on the first floor was fine. It was clean, but one of the sink doesn’t work. Otherwise, there was good water pressure and hot water so I didn’t mind so much. Would stay here again!
    USA, Female, 25-30
  • 9.4

    Superb

    08 Apr 2019
    The pets are a plus!!!! Super clean and cool ambience.
    USA, Female, 25-30
  • 8.6

    Fabulous

    23 Mar 2019
    If you are just in Natales for a night either side of Torres del Paine as many are, there are places closer to the bus station, but I doubt anywhere can match the hospitality of here. Cute pets all around, personally laid places for each guest at breakfast, and help organising everything to do for a trip into the park. There is a lack of charging points in the rooms, no large lockers and only two bathrooms, and laundry is on the expensive side, but great service.
    England, Male, 25-30
  • 7.7

    Very Good

    24 Mar 2019
    We stayed in a private room which was pretty much just the bed. Problem was that we had bed bugs here, I had about 15 bites which was terrible. We informed the management once we realised and they said that they couldn't find anything but treated the room anyway, just in case, so I hope this should not be an issue anymore. The breakfast is really nice with whole grain bread and corn flakes. Unfortunately, the girl responsible simply overslept the morning we left which left several people w/o bf.
    Switzerland, Couple, 25-30
  • 6.3

    Good

    29 Mar 2019
    The hostel has a chilled vibe, and is quite ok for backpacking purposes. Regarding the mattresses, I can still feel the coils after some days. The "Small" fee if you pay with card, was actually of 2.000 pesos (about a 20% charge).
    Chile, Male, 31-40
  • 5.4

    Rating

    05 Apr 2019
    Disappointed to have to give a poor rating as Diego is a nice dude and his family are lovely.HOWEVER, I woke up in the 6 bed dorm covered in bed bugs bites. I reported this in the morning to the female staff member who didn’t seem to care or offer an apology. Diego was apologetic and said he would “fumigate” the bed. But later on that afternoon, the bed was remade as if ready for new guests. I thought this was extremely dishonest and very irresponsible. The whole place is in need of a deep clean
    Scotland, Couple, 25-30
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Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
Services
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • PlayStation
  • Wi-Fi

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