Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostels on the Road is a cozy and functional hostel where you will be able to enjoy and discover the very best of Playa de Carmen and Mexico. We have a great experience in the hospitality sector as well as a vast knowledge about the city and its places of interest, aspects that we capitalize and use to bring the very best of our services and facilities to our passengers.

We are located in one of the best areas and places of the city, near to some of the finest landmarks and tourist attractions of the city such as Museo Frida Khalo, Museo del Helado, La Quinta Avenida and the beach and port of the city, amongst other interesting options that you can explore and discover around the area.

We have three rooms. Room one with 4 bunk beds and private bathroom; room 2 has 3 bunk beds and the bathroom is shared; and room three has 6 bunk beds and shared bathroom. The bathrooms are equipped with all the necessary facilities and amenities to guarantee a high degree of personal hygiene. In addition, we have five showers in the outside part of the lodging as well as we have a communal kitchen that has all the services.

Hostels on the Road Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 1:00. p.m
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 18.00%


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.6

  • Location 8.8

  • Staff 9.5

  • Atmosphere 8.6

  • Cleanliness 9.3

  • Facilities 8.8

Latest Reviews

  • 10.0


    20 Mar 2019
    Thanks for free beer.
    Spain, Male, 41+
  • 9.7


    19 Mar 2019
    I really liked my stay here! It is really conveniently located and the staff are super friendly and accommodating. The big table in the middle of reception area is a nice place to convene around, with hammocks and upper patio for chilling too. Shower smelled slightly funky when I was there but that’s the only small negative.
    Ireland, Female, 25-30
  • 9.4


    29 Mar 2019
    It's a bit off the City Center but it has everything that you want a hostel to be and even more :) The owner is really nice and the showers are amazing. Security is perfect and the beds are comfortable aswell. Nice rooftop. Worth the extra walking to get there.
    Germany, Male, 18-24
  • 8.9


    29 Mar 2019
    Although a 9.5 (the rating when I booked it) seems a bit higher than what I'd give them, it was great overall, and met my expectations. Free basic breakfast in the morning, close to Central Playa & to supermarkets, you can use the kitchen any time, the place is quiet, and the staff is great. If you're looking for a place to party, not your best choice - no alcohol consumption is allowed inside. A couple drawbacks, the place is a bit dark (few windows), and you can't keep your backpack in dorms
    France, Male, 31-40
  • 8.6


    08 Apr 2019
    Enjoyed my stay. About half an hour walk from the main ADO bus station, so slightly further away from main street, making it quieter. Really friendly staff who recommended things to see and do. I'd recommend the free walking tour. The female dorm is just a sliding door from the main living/kitchen space so not as private.
    England, Female, 25-30
  • 8.6


    06 Apr 2019
    No air con from 9 am to 9 pm. Found this hard to believe and was told on request that I could only get a fan which doesn't help in a tiny eight bed room. Very hot and uncomfortable. Lovely staff, great security, clean and quiet. Overall enjoyed it but if you want to use the hostel to catch up on sleep or hang around on low budget days then this is not the hostel I would recommend. If you want a quiet place to sleep and use as a base for trips then it's suitable for that.
    Ireland, All Female Group, 31-40
  • 8.3


    03 Apr 2019
    Quite location, but close enough to walk to local amenities. Security is taken very seriously, facilities are ample and cleanliness is high. The hostel has a very intimate feel due to its size so consequently I would not recommend this hostel if you plan on meeting people, especially if your Spanish is poor. The majority of the guests / staff didn’t speak much English however If your Spanish is good and you want somewhere quite to relax this place is perfect for you.
    England, Female, 25-30
  • 7.7

    Very Good

    08 May 2019
    Shower was with a very weak and weird current , also it gets quite hot sometimes at the upepr beds
    Israel, Male, 18-24
  • 6.0


    18 Apr 2019
    the facilities of the hostel are good. clean, nice shower, nics bed. but the atmoshere is really bad. if you want to meet people, don't go there. It's not an easy going hostel like im use to. I was disapointed of my stay.
    Canada, Female, 25-30
  • 3.4


    25 Mar 2019
    I arrived the hostel and they were in the process of getting rid of bed bugs. I had to search for another place to stay. I did not receive any updated information from Hostelworld regarding my reservation. The staff returned my Hostelworld deposit, but I had to forgo the taxi cost to get there.
    Serbia, Male, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Safe Deposit Box
  • Self-Catering Facilities
  • Steam Room
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Nightclub
  • Pool Table
  • Wi-Fi