Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Hostels on the Road is a cozy and functional hostel where you will be able to enjoy and discover the very best of Playa de Carmen and Mexico. We have a great experience in the hospitality sector as well as a vast knowledge about the city and its places of interest, aspects that we capitalize and use to bring the very best of our services and facilities to our passengers.

We are located in one of the best areas and places of the city, near to some of the finest landmarks and tourist attractions of the city such as Museo Frida Khalo, Museo del Helado, La Quinta Avenida and the beach and port of the city, amongst other interesting options that you can explore and discover around the area.

We have three rooms. Room one with 4 bunk beds and private bathroom; room 2 has 3 bunk beds and the bathroom is shared; and room three has 6 bunk beds and shared bathroom. The bathrooms are equipped with all the necessary facilities and amenities to guarantee a high degree of personal hygiene. In addition, we have five showers in the outside part of the lodging as well as we have a communal kitchen that has all the services.

Hostels on the Road Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 1:00. p.m
Check out before 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 18.00%


The reception service is open 24 hours per day.
No curfew.
The maximum period of stay is 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 8.7

  • Staff 9.2

  • Atmosphere 7.9

  • Cleanliness 9.2

  • Facilities 8.3

Latest Reviews

  • 10.0


    25 Jun 2019
    Very good place for the money and super friendly staff!
    Denmark, Couple, 25-30
  • 10.0


    09 Jun 2019
    The place is very secure and staff so nice. I strongly reccomend the place.
    Czech Republic, Female, 31-40
  • 9.7


    08 Jun 2019
    Nice Hostel Nice People
    USA, Male, 41+
  • 9.7


    12 May 2019
    The staff is super nice, the hostel was very clean, I also met very nice people, there is good space in case you need to work, as I had to. Breakfast is basic, but there is coffee. Everything is very close, probable 10 min walk to the closest beach, but basically everything is reacheable by foot. Would definitely go back
    Mexico, Female, 25-30
  • 9.4


    02 Jun 2019
    The location is quite centered. There's a very simple breakfast included. It's clean, there's a/c in bedrooms. The staff is nice and helpful. Only con I would say is the lack of atmosphere, actually I stayed almost alone for 2 nights. For me it was alright coz I was just passing by the city.
    Spain, Male, 41+
  • 9.1


    21 May 2019
    Nice hostel! Not a lot of people so maybe not for people who travel alone and want to meet other travelers. Nice staff. A/C from 9pm to 9am. Breakfast a bit poor. Good hostel overall.
    France, Female, 18-24
  • 8.6


    18 Jun 2019
    Just slept here for a very short night on the way from Merida to Cozumel. Staff was SUPER friendly, included breakfast was bread, butter & jam. The beds were comfortable & in general, the dorm was really dark which can be a good and bad thing.
    Germany, All Male Group, 25-30
  • 8.6


    13 May 2019
    The hostel was clean and quiet - and the air conditioner in the women's only room worked great. Overall the hostel was pretty sleepy (quiet, very little activity, few guests), which worked well for me but could be a bummer for someone looking for a more exciting and engaging hostel experience. I would DEFINITELY come back, however, being in my early 30's and not looking for an overly-party atmosphere.
    USA, Female, 31-40
  • 8.0


    30 Jul 2019
    The hostel was a little noisy, the staff unfortunately would stay up late in the night. The bathrooms were strictly okay. Otherwise, I appreciated the security, the kitchen, and morning coffee!
    India, Female, 31-40
  • 6.9


    20 Jul 2019
    Not a great atmosphere. Alcohol is not allowed in the hostel and if you bring it, you're gonna have to pay 5,000 pesos (about 280 dollars). They have a nice terrace with a pool where guests could socialize but it's dusty and feels abandoned.
    Brazil, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Safe Deposit Box
  • Self-Catering Facilities
  • Steam Room
  • Swimming Pool
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Foosball
  • Nightclub
  • Pool Table
  • Wi-Fi