Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


House of Journey

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

This family owned hostel is located in the heart of Georgetown. We are just a few blocks away from Love Lane, Chulia Street Night Market, World UNESCO Heritage area, and multiple bus routes.

Our 1850s heritage building gives you authentic Georgetown charm, while our renovated interior provides modern comforts like waterfall style showers and outlets for every bed.

Our staff is made up of locals and avid travelers who love to help guests figure out what to do in Penang!

•Bed sheet, pillow case, & duvet provided
•Free locker to store valuables
•Hot showers, shower gel, and hair dryers
•Free Wifi in every room
•Free breakfast
•Free coffee and tea all day
•Common area with TV, books, and table games
•24hr door access & CCTV security
•Outdoor smoking area
•Check in from 2pm-11pm (late check-in, please contact us before booking)

Additional services
-Can drinks and beers available for purchase
-Towel rental
-We arrange laundry service, scooter rentals, bus tickets, and ferry tickets View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 9.7

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 9.0

  • Facilities 8.4

Latest Reviews

  • 9.4


    02 Jan 2020
    great location - downtown so might have some weird encounters with the locals
    USA, Female, 18-24
  • 9.4


    26 Dec 2019
    We had an amazing stay and the hospitality was even more amazing. Kudos to House of Journey!
    India, Male, 18-24
  • 9.1


    14 Jan 2020
    We absolutely loved our stay at House of Journey, and would recommend it to all our friends!
    England, Female, 18-24
  • 9.1


    05 Jan 2020
    This was the second stop in my little adventure, and ended up meeting some really great people. The staff is really helpful, and the location is great.
    USA, Male, 31-40
  • 8.9


    09 Jan 2020
    All together it was a nice stay but I felt that as “the best hostel in malaysia” it needed to do more social things, they don’t offer any sort of hostel activities to meet other people, I think your stay here will be dependant on who else is staying here
    England, Male, 18-24
  • 8.9


    24 Dec 2019
    Hostel is convenient being close to many famous street food. Atmosphere is quite chill and you might need to make effort to meet people. When I was there, we organised a Christmas Eve party with everyone in the hostel. I met cool people here. I would recommend staying here when in Penang.
    Singapore, Female, 25-30
  • 8.0


    26 Dec 2019
    The hostel is in a great part of George Town with lovely and attentive staff. Unfortunately the private room we had didn’t have any natural light and there is a clear glass window separating the bed from the bathroom (with clear visibility from the bed to to the toilet!)
    New Zealand, Couple, 25-30
  • 7.4

    Very Good

    11 Jan 2020
    Pros: The hostel is clean and in a central location. They also sell cheap drinks at the hostel. Staff are friendly and helpful. Cons: There were no social activities, so to meet people you need to hang out in the rather cramped downstairs area. There was no fridge to store food. The aircon in the rooms is only on at night, and no aircon available in the bathroom area.
    Australia, Female, 25-30
  • 7.1

    Very Good

    14 Jan 2020
    Ok but not great even though we were offered a free upgrade to a guesthouse room Pros: Close to food and bars Friendly people eager to socialize Cons: Only one key for a two person room Constantly out of tp Only one shared toilet in the guesthouse No space to securely store luggage after check out Breakfast is just toast No towels provided AC temp could be adjusted, just off or on
    USA, Female, 25-30
  • 6.9


    31 Dec 2019
    I was really bored in this hostel, no activities , i haven't find people talking to each other other than in their phones.
    India, Male, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2015

    1st, Country Winners Malaysia

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