Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


House of Journey

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

This family owned hostel is located in the heart of Georgetown. We are just a few blocks away from Love Lane, Chulia Street Night Market, World UNESCO Heritage area, and multiple bus routes.

Our 1850s heritage building gives you authentic Georgetown charm, while our renovated interior provides modern comforts like waterfall style showers and outlets for every bed.

Our staff is made up of locals and avid travelers who love to help guests figure out what to do in Penang!

•Bed sheet, pillow case, & duvet provided
•Free locker to store valuables
•Hot showers, shower gel, and hair dryers
•Free Wifi in every room
•Free breakfast
•Free coffee and tea all day
•Common area with TV, books, and table games
•24hr door access & CCTV security
•Outdoor smoking area
•Check in from 2pm-11pm (late check-in, please contact us before booking)

Additional services
-Can drinks and beers available for purchase
-Towel rental
-We arrange laundry service, scooter rentals, bus tickets, and ferry tickets View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.7

  • Security 9.1

  • Location 9.5

  • Staff 8.8

  • Atmosphere 8.1

  • Cleanliness 8.3

  • Facilities 7.8

Latest Reviews

  • 10.0


    15 Mar 2020
    Great atmosphere, clean bathrooms and friendly staff, had a great time!
    England, Female, 25-30
  • 10.0


    11 Mar 2020
    Its definitely a cozy hostel to stay. The staff was really accommodating to all my needs and its worth the money. stayed there for 2 nights and I really love it.
    Singapore, Male, 18-24
  • 10.0


    11 Mar 2020
    Hostel in great location, really close to the street art. Good atmosphere and clean dorms!
    England, Female, 18-24
  • 10.0


    07 Mar 2020
    The house of journey is run with love that can be seen in the details but mostly by the atmosphere in the house. Highly recommended!
    Germany, Male, 31-40
  • 10.0


    06 Mar 2020
    Best hostel in Georgetown! The staff was so friendly and helpful - made it feel like home!
    Denmark, All Female Group, 25-30
  • 9.4


    06 Mar 2020
    Great Hostel ~ super helpful staff ~ nice vibe ~ great location!
    England, Male, 18-24
  • 9.1


    14 Feb 2020
    Loved staying here, we got the private room and there were films and a dvd player which was a really nice homley touch. Amazing location right next to george town. The breakfast was nice basic toast and coffee tea ect.. didnt seem like a party vibe but definatley a great place to chill out meet people go for food that kind of vibe. Also the staff were so kind and helpful 😊
    England, Couple, 18-24
  • 9.1


    10 Feb 2020
    Nice place to stay in Georgetown. The location is perfect, close by a lot of streetfood, love lane and many sights. The beds are really comfortable, breakfast is ok and staff was super friendly. Unfortunately no water refill
    Germany, Female, 18-24
  • 8.9


    07 Feb 2020
    The staff were very friendly and helpful. The hostel is just a few minutes walk from love lane and lots of street food so it is a very good location.
    England, Female, 18-24
  • 7.1

    Very Good

    07 Feb 2020
    Pros: Good value for money for sure, liked the shower and the beds are really comfy (curtains missing though) Cons: there is NO water dispensary!!! Everyone keeps purchasing plastic bottles. Could be solved so easily by putting a water refill station, even if guests have to pay for a refill. The staff is not talkative or helpful (except for the new volunteer, lovely Russian girl). No running water and dripping/broken AC the first day. They switch off the AC during the day anyway so sweaty Betty
    Germany, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2015

    1st, Country Winners Malaysia

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