Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


House of Journey

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

This family owned hostel is located in the heart of Georgetown. We are just a few blocks away from Love Lane, Chulia Street Night Market, World UNESCO Heritage area, and multiple bus routes.

Our 1850s heritage building gives you authentic Georgetown charm, while our renovated interior provides modern comforts like waterfall style showers and outlets for every bed.

Our staff is made up of locals and avid travelers who love to help guests figure out what to do in Penang!

•Bed sheet, pillow case, & duvet provided
•Free locker to store valuables
•Hot showers, shower gel, and hair dryers
•Free Wifi in every room
•Free breakfast
•Free coffee and tea all day
•Common area with TV, books, and table games
•24hr door access & CCTV security
•Outdoor smoking area
•Check in from 2pm-11pm (late check-in, please contact us before booking)

Additional services
-Can drinks and beers available for purchase
-Towel rental
-We arrange laundry service, scooter rentals, bus tickets, and ferry tickets View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.2

  • Location 9.8

  • Staff 9.3

  • Atmosphere 8.7

  • Cleanliness 9.0

  • Facilities 8.3

Latest Reviews

  • 9.7


    29 Nov 2019
    We had a wonderful stay in this hostel for 3 nights. The staff are friendly, made us feel welcome and helped us with suggestions of what to do in the city. The facilities (including the hot showers!) are brilliant and the beds clean and v comfy. This hostel is perfect for meeting other travellers in a relaxed environment. Our suggestion for the hostel would be to get a filtered water station - it was the only thing it was lacking compared to other hostels we have stayed in!
    England, Female, 18-24
  • 9.7


    29 Nov 2019
    Fantastic hostel, great people.. the best shower I've used in 3 months by a country mile! All round brilliant time, would 100% stay again.
    England, Couple, 18-24
  • 9.7


    25 Nov 2019
    Great place, great owner, good environment. Small common area but were able to be outside as well so it was fine.
    USA, Female, 25-30
  • 9.7


    25 Nov 2019
    The location is great - you can walk everywhere or take buses from a few blocks away. Took the 401 (though 401 E: express, would be better) bus from the airport going to Jetty and got off when I saw we were passing by little India. The atmosphere and the staff are great, helped me book bus to KL. I was traveling on my own and ended up going out with people from the hostel one evening and traveling around with someone else the other two days. Lockers are small but good. Showers are great.
    Colombia, Female, 18-24
  • 9.7


    20 Nov 2019
    Loved our stay here!! The loveliest little hostel we’ve ever stayed in. Staff were amazing, so attentive and great fun. They sorted out everything for us. Room was gorgeous, the private rooms are lovely, clean and a good size. Needed a key card to get into all parts of the hostel which made us feel very safe. The best shower we’ve had on our travels and comfiest bed. Only thing is put lids on the bins, saw a rat jump out of one as I went to enter the second building!
    England, Female, 18-24
  • 9.4


    29 Nov 2019
    Great hostel with a really good atmosphere. Location right in the heart of Georgetown. Good WiFi. Beds are nice. Small lockers. Hot showers. Common area isn’t huge, but everyone seems to be there at night. As they warn, the walls are thin, so you can hear everything when you’re in the bedrooms.
    USA, Male, 25-30
  • 9.4


    29 Nov 2019
    Great place , great vibe. It could do with some milk/cafe mate to go with the tea and coffee
    England, Male, 25-30
  • 9.4


    26 Nov 2019
    Really lovely little place, staff made every single person feel welcome. Good common area. Recommend for solo travellers. And comfy beds too!
    England, Female, 31-40
  • 8.9


    23 Nov 2019
    The main highlight of this hostel was it's volunteer staff. Ali and Brandon were super cool and really gave the place some great personality. I only saw a non-volunteer staff member once and he seemed okay. The place gets cleaned thoroughly every day. Plenty of cameras throughout the place and a fob door lock so it feels very secure. Small common area but it's a small hostel so it's okay. They also coordinate motorbike rentals, albeit through a really bizarre local guy.
    USA, Male, 25-30
  • 6.6


    27 Nov 2019
    Pretty solidly a party hostel. Not a super welcoming place if you don’t fit its vibe, but is a fine hostel.
    USA, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • 24 Hour Security
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi


  • 2015

    1st, Country Winners Malaysia

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