Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hub New Lisbon Hostel

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Want to experience something completely awesome in Lisbon? Hub New Lisbon Hostel is the only hostel with a ball pool. Central location near Bairro Alto and Príncipe Real, you get to be walking distance to streets without car traffic and full of local restaurants, cool neighborhoods and bars, clubs, eclectic shops, rare gardens and a plethora of museums and sites for exploring.

Our professional and passionate crew (all great travellers too!) will help you to get around and explore all the greatest spots in Lisbon. Inside the hostel we have several options for having fun or just hanging around to relax. Who said children should get to have all the fun? Imagine a therapeutic plunge in our “pool” filled with 70.000 soft plastic balls? Adults highly encouraged! For addicts, we have games like foosball tables and PlayStation. If you are more in the mood to relax, you can spend time soaking in the sun on the lounge terrace with outdoor showers or enjoy an artisanal cocktail at the bar. The bar is open to the public providing a chance to mix and mingle with guests, other travellers and locals. Our reception is open 24 hours a day for check-ins. At Hub New Lisbon Hostel you will feel like a 'alfacinha', a true Lisbon native!

The hostel has:

Free breakfast
On-site Bar with happy hour everyday
Movie/ Cable TV/Music
Outdoor Shower with sun lounge
Free linens and pillows
Power plugs (3 per bed),
Private reading lights
Plenty of bathrooms and showers (some dorms rooms have their own)
Doubles with city and river views
Lockers for international size travel bags (bring a lock or buy one in the machine)
All female dorm wing
24h Security
Games (beerpong, jenga and so many more)
Vending machine with lunch boxes

Hub New Lisbon Hostel Policies and Conditions:

-Check in from 15:00
-Check out at 11:00 a.m.

Cancellation policy:

-24 hours before arrival, based on 3 p.m. check-in time
-Payment upon arrival by cash, credit cards, debit cards
-This property may pre-authorize your credit card before arrival
- 5€ key deposit per person

- City tax not included (2 euro per person, per night, up to a maximum of 7 euros)
- VAT taxes included
- No curfew
- Non-smoking
- Towels rental available for 2 euro
- Laundry available for 2 euro per load

Laundry available for 5 euros. Includes: laundry detergent, washing and dryer machines.

Transfer/Shuttle (around 30 minutes): 1 person 15€ | 2 persons:7,5€ per person | + 2 persons: 5€ per person plus 5€ shared by the total of persons. Example: 3 persons will pay 6.66€ per person.

19928/AL View House Rules


Looking for something a bit different? The highlight of Hub New Lisbon Hostel has got to be our adult-friendly ball pit! We have foosball tables and a PlayStation as well. There are also more grown-up amenities: you can sit in the sun on our lounge terrace, cool off under the outdoor showers or sip a craft cocktail at our stylish bar. And with daily free activities, stylish common areas and a fully equipped kitchen, you're sure to meet other travellers during your stay in Lisbon.


Nestled between two central Lisbon neighbourhoods, the Bairro Alto and Principe Real, we're within walking distance of cobbled streets filled with authentic restaurants, vintage shops and gardens with city views. You can get here from Lisbon Portela Airport in around 50 minutes on the metro – just take the Vm line to São Sebastiãn sostation, then change for the Az line to Avenida. Get off there and you're a 12-minute walk away from us.

Rooms and Dorms

If you're a woman travelling solo, you might prefer a dorm in the female-only wing with 24-hour security. Bunk beds here and in the mixed dorms each have free linen, three power plugs and personal lamps. Some dorms have their own bathrooms, and our lockers are sized to fit international travel bags. Private double rooms have either city or river views to enjoy.

Extras and activities

The staff at our 24-hour reception are all travellers too, so they'll be able to help you make like a Lisbon native – and find your own fave spots in the city. We've got free breakfast to set you up for the day and vending machines with lunch boxes to take out exploring. Try to catch our daily happy hour if you're on a budget – it's a great way to meet other guests.

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.0

  • Staff 9.2

  • Atmosphere 8.9

  • Cleanliness 8.5

  • Facilities 8.8

Latest Reviews

  • 10.0


    07 Jan 2020
    Excellent hostel. Very clean. Chill out general lobby is really comfortable. There are board games and a very decent prices bar/food. Breakfast facilities were great. Friendly atmosphere
    Ireland, Couple, 18-24
  • 9.7


    30 Dec 2019
    Great hostel, so good that I returned later in my trip to spend a couple more nights there. Great staff and a good social atmosphere! I would definitely recommend to anyone! Cheers guys!
    Wales, Male, 31-40
  • 9.1


    21 Feb 2020
    It was my first experience living in a hostel instead of the air bnbs and honestly I loved it. Couldn’t have asked for a better situation, the whole vibe was so cute cause you could tell they cared about keeping you busy and entertained. The free breakfast was much appreciated, and the bathrooms were always kept in a great manner. Didn’t really get to spend much time doing the activities hosted by the hostel but I’m sure if you can unprepared without knowing what to do then they can help!
    USA, Female, 18-24
  • 9.1


    17 Feb 2020
    Nice end friendly staff. Good location but prepared for those hills 😊.
    England, Female, 31-40
  • 9.1


    29 Dec 2019
    Nice staff, clean room and bathrooms, the location is good but it is in the top of the hill, so you have to walk all the way up everytime you comeback to the hostel.
    Brazil, Female, 18-24
  • 8.9


    27 Feb 2020
    Very decent - Beautiful people :)
    Greece, Female, 18-24
  • 8.6


    14 Feb 2020
    Basic room accomodation. Liked my bed cave and the privacy curtain Good value for what you pay. Quick walk to many places in Lisbon. Continental breakfast included. And the BALL PIT. My favourite feature in a hostel ever. Such a surprise when I discovered it. So relaxing and never wanted to leave just for that.
    Canada, Female, 31-40
  • 8.3


    04 Feb 2020
    I stayed in a 12 beds female room and was good. Every bed has curtains, so you can close it if you want. The place is big and the facilities are great. It’s good located and the neighborhood it’s super quite. For breakfast you can have bread, cereals, milk even cake. I’d recommend it
    Chile, Female, 18-24
  • 8.0


    02 Mar 2020
    die zimmer sind bescheiden.
    Switzerland, Male, 41+
  • 4.9


    31 Jan 2020
    Literally the least helpful and unfriendly staff I have come across in a hostel in a while. Seems like no one really cared about the guests even when just asking for recommendations. Price is really a rip off for what you get. Bathrooms are dirty and small. When buying a beer you are asked to pay a 1euro deposit for a cup however when we asked for our 1 euro back when returning the cup we were told they don't give refunds and instead U are expected to buy the cup. So wasteful and sneaky!!
    Australia, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Linen Included
  • Book Exchange
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Washing Machine
  • 24 Hour Reception
  • Airport Transfers
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Games Room
  • PlayStation