Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

A 50% non refundable deposit is required for groups

Additional Terms and Conditions

A 50% non refundable deposit is required for groups

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Nestled in the emerald green Los Nevados mountain range sits this gem of a retreat. La Serrana is planted in Colombia’s world famous Eje Cafetero in Quindio, where we offer the ultimate affordable and authentic Colombian hacienda experience.

Our 20 hectare farm of green pastures has 360 degree views of rolling mountains and valleys. We offer horse riding, mountain biking, spanish classes, relax massage, rock climbing, coffee tours at a local plantation, proximity to the breathtaking Valle de Cocora trek, and easy, walkable access to the real Colombian cowboy town of Salento.

Our Colombian styled Hacienda, complete with antiques, consists of three dormitories with exceptionally comfortable bunk beds, and several private rooms which sleep up to five people, all with ensuite bathrooms and hot water. All our rooms include a free breakfast and are very reasonably priced. We have two dining tables, and a large lounge area with a wide selection of DVDs and plenty of comfortable couches and sitting areas for whiling away the hours in good conversation.

At La Serrana, we welcome you to enjoy all the benefits of a perfectly preserved town with all modern necessities, alongside the tranquil beauty of our farm and hacienda. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 8.4

  • Staff 8.5

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    06 Feb 2019
    I had a great stay at La Serrana. Staff was incredibly helpful and friendly. I loved the location, 20 mins’ walk from town with amazing mountain views. It’s a dark but safe walk back in the evenings and locals offer you a free ride if it’s raining. Room was great, and I loved the cute farmhouse decor throughout. Breakfast was really good. Also a good place to meet others. Vibe is older than most hostels (late 20’s+) and not party focused but very social.
    USA, Female, 25-30
  • 8.6

    Fabulous

    24 Jan 2019
    + : Beautiful views ; The staff is efficient and nice ; Basic breakfast included plus extras you can pay for ; Easy to meet people. - : Small so you can hear everything from your room (dogs barking, people talking, etc..) not great at night ; No nets on the windows or above the beds so expect to get bitten by mosquitoes. NB : it's 1.5 km outside Salento so great if you're looking for a calmer environment, but you'll have to walk 15-20mn to find any restaurants, shops, etc...
    France, Female, 18-24
  • 7.1

    Very Good

    12 Jan 2019
    La ceranna is a beautiful spot to stay to explore the countryside of Salento. We visited a great coffee farm finca el ocaso which was within walking distance from the hostel. The town of Salento is about a 20 minute walk but it’s quite a dark road to walk home alone if you are a group of girls. The hostel lacked some atmosphere so probably wouldn’t recommend to stay there if you are travelling alone and looking for company. The breakfast was brilliant though however not included in the price.
    Ireland, All Female Group, 25-30
  • 4.6

    Rating

    17 Jan 2019
    We stayed in a private room for 4 days. The room was big. Little windows but no screens. No closets but only little cabinets. Beds & pillows are uncomfortable. Bathroom was not convenient. Common areas: dirty & nasty smellin dogs are everywhere including sofas and chairs. Breakfast is marginal. They wanted to charge 1) 5.ooo cop for little milk I poured in my breakfast coffee. 2) extra vegetables we've never ordered 3) 3 pancake plates instead of 2. No help finding the activities (tours) to do.
    Turkey, Couple, 41+
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Facilities

Free
  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Bicycle Parking
  • Book Exchange
  • Common Room
  • Dishwasher
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Mini-Supermarket
Entertainment
  • Board Games
  • DVD's
  • Games Room

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