Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Lucky Traveler Hostel. All Inclusive

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Good Cleanliness
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Property Description

We are the only All Inclusive Hostel in the world and the largest hostel in Tulum. All the drinks and meals are included in the price.

All meals are buffets with vegetarian and meat options. Drinks include beer, cocktails and non alcoholic beverages.

Please be aware we are a HOSTEL not a HOTEL. If you are looking for a budget All Inclusive Resort this option is probably not for you.

Our main goal is to make a place where Good Memories are created every single day.

Detailed Description Below

Money Saver Tip: Tulum is expensive, beers are 30-50 pesos and any basic meal in 70-100 pesos at least. Save money by eating and drinking in the hostel before exploring the town.

Location: Closer to the Beach than all the other hostels that are in the town. In front of the entrance to most important landmark in Tulum: The Mayan Ruins. Away from the noise of town, surrounded by the beautiful jungle and wildlife.

Facilites: We have a huge area where you can find nice spots to chill and read OR spots to have fun and meet travelers. We offer a setup that no other hostels or hotels offer, like a Huge Palapa, Restaurant, a 20 seat Cinema, Pool, Jacuzzi with Hidromassage, Lounge Area with Computer and Printer, Hammocks, Cocktail Bar by the Pool, Free Parking Space, etc.

Activities: Daytrips in the mornings to the most beautiful beaches and cenotes. With snacks and drinks provided for free. Beerpong tournaments at night. You get the idea. Explore by day, party by night.

WIFI: We take WiFi seriously! We have our own dedicated fiber optics line. Fast and strong WiFi signal in every room and public area of the hostel.

Cleanliness: A clean space is a comfortable space. We try our best to have a clean space where you can feel safe, secure and relaxed. Special consideration is given to bathrooms and linens. Dorm or Private, you can request cleaning at any time of day.


Dorm beds have a power outlet and reading lamp.
Air Conditioner without restriction.
Comfortable mattresses, pillows and linens.
Every room, dorm or private, has a full bathroom with toilette and hot shower.
6 public bathrooms for general use.
Privates have TV with a Netflix.

Food and Beverage Plan Description:

08:30 AM – 10:30 AM Breakfast Buffet
11:00 AM – 04:00 PM Daytrip (Snacks and Alcoholic & Non Alcoholic Drinks)
12:00 AM – 09:00 PM Pool Bar (Alcoholic & Non Alcoholic Drinks)
09:00 PM – 01:00 AM Party Bar (Alcoholic & Non Alcoholic Drinks)
02:00 PM – 05:00 PM Lunch Buffet
07:00 PM – 09:30 PM Dinner Buffet

Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 15:00 to 22:00 .

Check out 12:00 PM

Payment: Cash and Credit Cards Accepted.

Hostel Access: No Curfew

Age Limit: We do not accept customers younger than 18 years of age. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.2

  • Security 8.2

  • Location 7.8

  • Staff 8.6

  • Atmosphere 8.3

  • Cleanliness 6.8

  • Facilities 7.6

Latest Reviews

  • 10.0


    18 Feb 2019
    I absolutely loved this place. Staff were awesome. I made some friends for life here
    Australia, Female, 31-40
  • 9.7


    31 Jan 2019
    This hostel is amazing, you will never get what they offer in any other hostel around the world! Come on just with the daily activities, where you get free transportation to amazing places and also you have included the drinks and the food for the activities! Definitely super worth it !
    Italy, Couple, 25-30
  • 9.7


    24 Jan 2019
    **Please remember this is a hostel and NOT A HOTEL** Hostel are more for backpackers. You should not have the expectations for a hotel. If you’ve never been to a hostel and are open minded to the experience, this is the perfect choice. Free buffet all day long, free water, free daily tours (except the entrance fee with discount sometimes), curtains around the bed for privacy in dorms, nice people. I highly recommend this place. I will come back for sure. Thank you to the staff ! See you soon !
    Canada, Female, 25-30
  • 9.1


    06 Mar 2019
    Honestly, the best hostel I ever stayed, this all-inclusive concept is just amazing. Staff (Cris, Gabriel, Keny, Hugo and the other Mexican guy made the stay even better) Parties there were epic, despite other days was totally quiet, more related to the other guests that were there. Plenty of drinks options and delicious food. The only thing to improve is the bikes for renting, they are really old. Will definitely come back
    Brazil, Male, 25-30
  • 8.0


    09 Mar 2019
    the swimming pool was not really clean. i did not like some people was throwing people inside the pool ( and a couple of them got injured) . the place has a good location and its close to the ruins. i hope it will be better when i come back.
    Mexico, Mixed Group, 25-30
  • 6.0


    12 Feb 2019
    The best part of lucky traveler is Hugo. He is the single most helpful person around! Positive aspects: - unlimited alcohol and party every night, if you are into getting drunk every night - you are walking distance to the Tulum ruins. It’s perfect if you want to get there before everyone Negative: - cleanliness - rest of Staff: the receptionist is super rude and disinterested - the food is average at best, no sushi - no bikes (like ever) - everybody can just walk in. No security
    Germany, Female, 18-24
  • 5.4


    13 Mar 2019
    My friends and I stayed at this hostel for 2 nights out of our 5 days in Tulum. The staff at this hostel were great and really friendly, but the hostel itself I would not recommend to a friend. The food wasn't good, with barely any vegetarian options (when their online description said they provided it), there was no overnight security and the entrance was wide open to the street, and it wasn't in the most ideal location for us. This hostel feels like it has potential but needs help.
    USA, All Female Group, 18-24
  • 4.3


    23 Mar 2019
    Endless drinks were cool, art was beautiful. Chill staff, but food was covered in flies, bathrooms had brown tap water, dead bugs stayed on the floors for days (so no one sweeps here), got attacked by bed bugs. Location is too far from town. This place has potential if they just had a cleaning crew come in at least once a day & if they replaced all the nasty matttesses & chairs.
    USA, Female, 18-24
  • 4.0


    11 Apr 2019
    Did not enjoy my visit.
    Australia, Female, 18-24
  • 4.0


    05 Mar 2019
    Nicht weiter zu empfehlen! Das stets kalte essen muss mit schmutzigem, nassen Geschirr und Besteck gegessen werden. Bei den „Fahrrädern“ hat man Glück wenn man ohne Platten am Ziel ankommt. Die Handtücher und Trinkbecher sind schmutzig und die Bar lässt ebenfalls zu wünschen übrig ..
    Germany, Male, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hot Showers
  • Outdoor Swimming Pool
  • Parking
  • Reading Light
  • Security Lockers
  • Airport Transfers
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Shuttle Bus
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Games Room
  • Nightclub
  • Wi-Fi