Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Lum offers dorms with AC, soft beds with individual power outlets, and ample lockers. Breakfast isn’t included; however, you get a free bike to use during your stay and a fully equipped kitchen where you can cook. You can socialize at our bar area which shuts down at 11pm, and you can carry on the night at Tulum's nightlife area which is only a short walk away. Welcome to Lum your home in Tulum.

Lum Policies and Conditions:
Payments in cash only.
Cancellation policy: 24h before arrival.
We don't accept groups larger than 6 people.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 07.00 to 21.00
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.5

  • Location 9.6

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.7

  • Facilities 9.6

Latest Reviews

  • 10.0


    19 Aug 2019
    We stayed in 3 hostels in Tulum and this was by the far best. Inclusive vibe, different tours offered each day and free bike rental is a real money saver!! Great staff, especially Lawrence who was so friendly and nice. Also one day on one of the tours Jose drove us in her car which was really nice. Cleanest facilities/ showers we’ve used yet. Really close to the main roads/ attractions and only a walk away from the ADO bus station. Thanks guys !!!!!!
    England, All Female Group, 18-24
  • 10.0


    18 Aug 2019
    Amazing place - wasn’t impressed by the pics when I booked but went off reviews - got there lots plants and deck chairs and nice looking place - very clean staff work hard - beds were good - rooms nice and air cons at night - def recommend doing the morning group activity saw cool cenotes and met some cool chicks - very friendly hostel staff and stayers - also shout-out the hot Liam Hemsworth staff guy for walking to my nightbus!
    Australia, Female, 31-40
  • 10.0


    10 Aug 2019
    Amazing hostel. Friendly and helpful staff. Clean room with good aircon. Fun communal area to hang in. Good bar at night. Cool interior. Great location - walking distance to shops. Free bikes were essentials for cenotes! Would highly recommend!!! Cannot fault this hostel - except it doesn’t have a pool - that would be all! There is a pool bar you can go to and spend $100 pesos on drinks to use it
    New Zealand, Couple, 25-30
  • 10.0


    30 Jul 2019
    This hostel is so beautifully designed. Loved the grey concrete building, amazing chill out zone with chairs, super clean kitchen with clean utensils for you to use, a Netflix room with super soft, cosy grey sofas, more sofas downstairs by the bar to chill, a ping pong table and FREE BICYCLES! The staff are so kind / helpful / funny and super social so you really feel part of the hostel family. This place definitely felt like home and is one of my top 5 hostels I’ve ever stayed in!
    England, Female, 25-30
  • 10.0


    29 Jul 2019
    Lum Hostal was an amazing hostel with a great vibe and INCREDIBLE staff! They are all super friendly so even if you were travelling alone you would feel comfortable. The free bike rental is an awesome perk that saves you a lot of money, they also offer daily organized trips which were a great way to see Mexico. We would stay here over & over again, the vibe is great but the party doesn't kick on in the hostel and everyone is made to feel welcomed. Can't wait to be back!
    Australia, All Female Group, 25-30
  • 10.0


    26 Jul 2019
    My home for a week and I already miss the atmosphere and the good-hearted volunteers and visitors who made the stay worthwhile. Besides the obvious compliments (check other reviews), I really have to give my love for the Lum family for fostering a safe and welcoming environment. I was greeted with big smiles everyday. In return every traveller treated the hostel with respect and gave back to the community. I'm grateful to have crossed paths with Lum. Highly recommended.
    Canada, Female, 18-24
  • 10.0


    26 Jul 2019
    Lum was a brilliant place to stay from start to finish. The staff were great fun and always there if you needed anything! Definitely considering coming back to Tulum just for this hostel!
    Ireland, Couple, 25-30
  • 10.0


    23 Jul 2019
    Great hostel, very friendly and helpful staff. Nice rooms and common areas and close without being too close to the main areas of town.
    USA, Female, 25-30
  • 9.7


    23 Jul 2019
    LOVED Hostel Lum. The best part are the people, both those who work there and those that stay. Made lots of friends and the hostel arranged for a sunset roof HH where I met really great people. Bed are comfy, working outlets, cozy (only wish was that they had curtains). Free bikes was a huge plus. I've stayed places with breakfast and honestly, you don't need the two slices of bread and eggs. Great for solo female travellers and I met lots of couples. 10/10
    USA, Female, 25-30
  • 9.4


    04 Aug 2019
    Great atmosphere and location.. the people were friendly and met some amazing people.. the only thing I would say is that the AC is not on all the time and the WiFi is not good at all.. Besides that, I have really enjoyed my stay!
    New Zealand, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Board Games
  • Wi-Fi