Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Lum offers dorms with AC, soft beds with individual power outlets, and ample lockers. Breakfast isn’t included; however, you get a free bike to use during your stay and a fully equipped kitchen where you can cook. You can socialize at our bar area which shuts down at 11pm, and you can carry on the night at Tulum's nightlife area which is only a short walk away. Welcome to Lum your home in Tulum.

Lum Policies and Conditions:
Payments in cash only.
Cancellation policy: 24h before arrival.
We don't accept groups larger than 6 people.

Check in from 14:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast not included.


The reception service is open from 07:00 to 21:00 (If you're arriving later than 21:00, we'll notify the night guard. He will let you in and show you to your bed. You can check in next morning.)
No curfew.
We do not accept customers younger than 18 years of age.
This property might pre-authorize your credit card. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.6

  • Location 9.5

  • Staff 9.4

  • Atmosphere 9.1

  • Cleanliness 9.3

  • Facilities 9.2

Latest Reviews

  • 10.0


    18 Sep 2022
    Stayed here for 2 nights with my girlfriend. The staff were very friendly on entrance and gave us a full tour and recommended local tours which were great. Showers were very clean, powerful and always warm. Very chilled hostel so wouldn’t advise for solo travellers looking to make friends. Only downfall is no Wi-Fi in the rooms. Location was perfect, close to the bus station and Main Street.
    England, Male, 25-30
  • 10.0


    16 Sep 2022
    Lum was a great hostel. The staff was awesome, the place was clean, the kitchen and bedrooms were very functional. Super chill vibe and close to everything in town. Being able to have access to free bikes is the greatest part!
    Canada, Male, 18-24
  • 10.0


    02 Sep 2022
    this place really is a beautiful as it looks on the pictures. very central location, clean rooms, and helpful staff. the free bikes are a gem! awesome to explore tulum, the cenotes or archeological sites;) definitely recommend.
    Switzerland, Male, 18-24
  • 10.0


    28 Aug 2022
    This is hands down one of the best hostels I've ever been to, and I've been to a pretty large number of those. They offer fun daily activities, free bike rental, amazing cocktail nights, cheap beer, and so on. The rooms and bathrooms are super comfy and super clean, but the best part by far are the volunteer staff there - really some of the best people I've met during my travels. If you're in Tulum, Lum is a must stay!
    Slovenia, Male, 25-30
  • 10.0


    28 Aug 2022
    Incredible place! Felt extremely safe and the staff are so warm and friendly. The hostel is very close to the bus station and everything that’s happening in downtown Tulum. The access to bikes is such a great perk and the daily cocktails are amazing as well. Will definitely come back!
    USA, Male, 25-30
  • 9.4


    16 Sep 2022
    Nice bar and common area to meet people, but definitely not a party hostel! It’s quiet at night. Nice that they offer free bikes. The bathrooms could be slightly cleaner, but in general highly recommended!
    Netherlands, Male, 31-40
  • 9.1


    13 Sep 2022
    The hostel facilities are the best of it. It’s just the internet that completely sucks.
    Mexico, Male, 25-30
  • 9.1


    05 Sep 2022
    Great social hostel where you can actually get some sleep as well. Good location. Close to a bunch of great food and scooter rental shops. AC in the rooms comes on at 6pm. The rest of the hostel is basically outside, so enjoy the humidity, Even though the showers look rough the temp and pressure is really good. The mattress felt really worn out and wasn't too comfortable. The staff are all very nice and helpful.
    USA, Male, 31-40
  • 8.9


    06 Sep 2022
    The staff are very nice and welcoming. But, the Hostel isn’t for solo travelers who come for short time to party and meet new people. For us the atmosphere was too relaxed. Recommended for people who look for a home like hostel and to rest and settle in a chill place after traveling for long.
    Israel, Male, 25-30
  • 8.9


    29 Aug 2022
    Really nice hostel actually! Facilities are far better and cleaner than nearly every hostel I’ve been in before despite looking like a Cold War bunker from the outside it’s really tastefully done inside. Every little thing you’d want is thought of and more with a really good kitchen, nice chill out area, cheap bar which is therefore actually used by guests. A quieter place but on the right night a decent group will emerge in the bar and everyone will head out to a party together which is great. Brilliant pl
    England, Male, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Board Games
  • Wi-Fi


  • 2020

    1st, Country Winners Mexico

  • 2020

    1st, Most Popular Hostels Tulum

  • 2020

    3rd, Continent Winners North America

View all Award Winners