Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Situated in the heart of Hanoi’s finest cultural landmark, the Old Quarter – the nest of all the historical legends and the well-reserved area, situated in a stimulating central area of the Old Quarter of Hanoi. It is well recommended for convenient location with very close distance to the main sights: just a 5-minute walk to Hoan Kiem lake, a 10-minute drive to Ho Chi Minh Mausoleum as well as Hanoi train station. Please reach us out at No. 56, Ngo Huyen Street, Hoan Kiem District, Hanoi, Vietnam.

***Property Policies & Conditions:
1. Payment Method upon check in guest can pay by Credit Card or Cash.
2. FREE Cancellation Deadline: 3 Days before check in date.
3. Our property Check In by 14:00 and Check before 12:00 noon.
4. Our reception opening from 6.00 AM to 23:00 PM.
5. Our hotel will closes at 24.00 PM. View House Rules

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Reviews & Ratings

  • Value For Money 9.1

  • Security 9.8

  • Location 9.8

  • Staff 9.6

  • Atmosphere 8.2

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    10 May 2022
    This hostel by far is the best I've stayed in by far the people in particular James goes above and beyond for you and the rooms are so comfortable
    England, Male, 31-40
  • 10.0


    02 May 2022
    Very great stay. Rooms were clean and the staff was amazing!
    USA, Male, 25-30
  • 10.0


    16 Mar 2020
    I immediately was greeted and helped by the staff during my check-in process. They ensured that I answered all Covid19 documentation correctly, and protected myself. The facilities are clean, and the beds are comfortable. The hostel felt like a little home away, but I mainly feel like that is because the staff was so helpful, the guests were friendly and conversational. The complimentary breakfast was delicious, and I slammed the bottomless coffee every morning. Id recommend this hostel for sure
    USA, Male, 25-30
  • 10.0


    12 Mar 2020
    Was cool. Friendly and helpful staff
    Canada, Male, 31-40
  • 10.0


    12 Mar 2020
    Had a great time at this hostel. It’s located in the heart of Old Quarter so it’s walking distance to everything. They always make sure to close the doors at night to make sure we are safe but stay up to let us in when needed. Upon arrival, the room I booked had to go through some unexpected maintenance due to the door lock malfunctioning. So they upgraded my room for free for the entire trip I was there. Great staff to work with and would stay here again.
    USA, Male, 25-30
  • 10.0


    09 Mar 2020
    Great hostel with friendly staff and good amenities. The free breakfast was a plus, and the staff helped me plan my trip which was helpful.
    USA, Male, 18-24
  • 9.4


    06 Mar 2020
    Staff are all very helpful, we booked all trips from there and when we needed to chnage they were happy to help. Breakfast was good and rooms were comfortable. I would definitely recommend for couples who aren't too fussed about a party hostel and just want a good a place to stay
    England, Couple, 25-30
  • 8.9


    07 May 2022
    Very good location and the staff are very lovely. The beds in the dorm are also some of the comfiest I’ve slept in. However, there isn’t much of social area so you’d have to go to a nearby hostel to find that but that can play into your favour if you’re just looking for a good nights sleep.
    England, Male, 18-24
  • 8.0


    02 Mar 2020
    We had a nice stay, good location, clean rooms!
    Germany, Female, 31-40
  • 6.9


    09 May 2022
    Well-located hostel but far from luxury. The pictures are definitely not representative of the way it actually looks. Storage was fine, every set of bunks had a large space under the bed which locked with a key. The beds were rock hard and not very comfortable. On the other hand, the curtains did keep out light very well so I did sleep well. The showers are quite grimy. No social area so the only way to meet people is in the room. Staff offered to organise transport but was expensive.
    Austria, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Cable TV
  • Card Phones
  • Hair Dryers
  • Safe Deposit Box
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Nightclub
  • Wii