Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Full Charge - If cancelled within 2 days of arrival

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to the newest hostel in Cancún!

The Mayan Monkey Hostel offers a new standard in an astonishing building, which features a rooftop pool with a huge bar, a cosy hangout area, were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish.

Don’t miss our BBQ pool party every Saturday! We also collaborate with Party Rockers travel Agency to offer help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Free breakfast! One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast! There is maximum security with smart card access in each floor; rooms and everybody have their own locker. In addition, we offer washing and drying laundry facilities.

We are located in the heart of Cancún, within 3 minutes walking distance from the main bus stop, where you can take a ride to many cities among México. In addition, we have the best local transport links 2 blocks away, where you can find 24 hour buses running, which connect you to the Hotel Zone, where all our white sandy beaches and Cancún famous nightlife are located.

Our Hostel offers an outstanding cleanliness! All our rooms come with comfortable wooden bunk beds with curtains, en-suite bathroom, private shower, toilet facilities and lockers for your belongings. You will get a set of bed linen, towel, free Wi-Fi as well as our self-made city map with all essential information about the going-on in town. You will be right in the heart of the action!

Mayan Monkey Cancún's Policies & Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:00.
Check out before 12:00.

Payment upon arrival by cash.
No credit or debit cards are accepted

19% Taxes not included.
Breakfast included.

General:

No curfew.
The reception is open 24 hours per day.
If you do arrive before this time we have luggage storage available.
This property might pre-authorize your credit card.

Check Availability

Reviews & Ratings

  • Value For Money 9.5

  • Security 9.8

  • Location 9.0

  • Staff 9.3

  • Atmosphere 9.2

  • Cleanliness 9.6

  • Facilities 9.6


Latest Reviews

  • 10.0

    Superb

    30 Nov 2018
    Easily the nicest hostel we’ve ever stayed at! Very clean, nice facilities, rooftop bar. It was quiet at night time and the rooms had A/C. Would definitely stay again!
    Canada, Couple, 25-30
  • 9.7

    Superb

    01 Dec 2018
    Really nice hostel, friendly staff, dinner is also included in the price
    Germany, Female, 25-30
  • 6.0

    Good

    01 Dec 2018
    Average hostel. The pool was great but felt the staff were not so helpful and the rooms could be improved. Good breakfast!
    England, Male, 31-40
  • 4.6

    Rating

    27 Nov 2018
    Their system is really weird! Booking this hostel at booking.com is actually cheaper, and when telling the staff this, they really dont care. Also, the deposit at the website, should be a DEPOSIT, but mayan monkey sees that as an extra fee and does not deduct it from the final price. The staff got really rude. Also when I told them that the tap water was empty, it took ages before they refilled it. Also, this is not your cosy party hostel, but more a bar and restaurant.
    Netherlands, Male, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
Entertainment
  • Games Room
  • Nightclub
  • Wi-Fi

Policies

  • Age Restriction
  • Credit Cards Accepted
  • No Curfew
  • Taxes Included

Things to Note

Mayan Monkey Cancún's Policies & Conditions:

Cancellation policy: 48h before arrival.

Check in from 15:00.
Check out before 12:00.

Payment upon arrival by cash.
No credit or debit cards are accepted

3% Taxes not included.
Breakfast included.
Dinner included.

General:

No curfew.
The reception is open 24 hours per day.
If you do arrive before this time we have luggage storage available.
This property might pre-authorize your credit card.

A deposit of $50 USD will be charged at the time of check-on for all reservations in Private rooms. In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the room.


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