Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

We are an oasis for wanderers, digital nomads, yoguis and barefoot travelers.
Mayan Monkey is located in the heart of Tulum, between downtown and the hotel zone, close to restaurants and bars, 20 minutes away from the ruins, and only 10 minutes by bike from the beach and Tulum's renowned nightlife. The property has fantastic common areas surrounded by nature and spaces to relax, work, and play.

Our spaces and people create the perfect atmosphere to meet new friends and enjoy the simple things in life.

Policies and Conditions:
Payment upon arrival by cash, credit and debit cards. We do NOT accept American Express cards.
Cancellation policy: 48 h before arrival. Full amount charged for no shows or cancellations outside of free cancellation period.

A security deposit of $25USD (shared rooms) and $50 USD (private rooms) will be charged at the time of check-in for all reservations.
In the case of any damages/theft of the room, the deposit will be retained. If the damage/theft is greater than the amount of the deposit, the guest will be required to pay the total amount of the repair/replacement. This deposit is 100% refundable in the case there is no damage/theft of the property.

Check in begins at 15:00.
Check out ends at 12:00 pm.

Taxes and fees not included.
Continental breakfast Included in all stays.
We do not accept customers younger than 18 years of age.
No smoking in rooms and no outside alcoholic beverages allowed. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 8.4

  • Staff 8.7

  • Atmosphere 9.0

  • Cleanliness 9.2

  • Facilities 9.3

Latest Reviews

  • 10.0


    08 Oct 2021
    My second hostel I have stayed at as I am newly a traveler. It was paradise. Amazing in every way. I can’t even think of one thing that wasn’t amazing.
    USA, Male, 18-24
  • 10.0


    06 Oct 2021
    This was an excellent hostel, we felt comfortable in every place in there, everything was good, and the best part was the staff, they were super nice with us the whole time ☺️
    Colombia, Mixed Group, 18-24
  • 10.0


    06 Oct 2021
    The hostel is 10/10, the staff is super friendly and eager to help you, the breakfast was delicious (continental), the rooms clean and each one with its own lockers and you have privacy because of the way they are placed, additionally if You work remotely, they have an excellent WiFi connection both throughout the hostel and in the coworking area and if cooking is your thing, they also have a kitchen area where you have tools to do it. Super recommended !!!
    Peru, Female, 25-30
  • 10.0


    23 Sep 2021
    Nicest hostel I’ve ever been to! Felt like a resort! Would highly recommend especially since it’s not far from the beaches
    USA, Male, 25-30
  • 9.7


    11 Sep 2021
    Take care of check outs and check ins, we had to move to another room because of bad organization
    Mexico, Male, 25-30
  • 9.4


    12 Sep 2021
    Excellent place to stay. Overall it was very clean the facilities are good and the common areas are really cozy. Far from the beach but near the Downton
    Mexico, Male, 25-30
  • 9.4


    10 Sep 2021
    Nice place to party. Techno parties here are great. Dorms are very comfortable.
    Colombia, Male, 31-40
  • 8.6


    30 Sep 2021
    Amazing hostel! All so modern and clean so pleasant to stay in. Also a great atmosphere - lots of cool parties so no need to leave the hostel in the evenings. Breakfast was great! Staff were lovely! Slight lack of kitchen facilities - had to wait about half an hour to use the hob. Location wasn’t amazing - a taxi ride from the collectivo stop and have to cycle to the beach. But still would definitely stay again! Thanks Mayan monkey!
    England, All Female Group, 18-24
  • 8.3


    01 Oct 2021
    Good hostel but quite disappointed that the pool wasn't open. Music was also ridiculously loud during the night. Other than that it was a very comfortable stay with friendly staff members.
    Wales, Male, 25-30
  • 7.1

    Very Good

    23 Sep 2021
    If your not in to partying, this is not the place to stay. The music is really loud on till 1.30am(we stayed in a private room just next to the bar). The room looked nice but had a moldy smell. The chill zone is really something. Standard kitchen and laundry. You need to grab a taxi or bike to get anywhere. A bit pricey for a hostel.
    Denmark, Couple, 31-40
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Nightclub
  • Wi-Fi