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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Mayan Monkey Tulum

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Features a rooftop pool with a huge bar, a cosy hangout area, were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish.

We offer you help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Free breakfast! One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast! There is maximum security with smart card access in each floor; rooms and everybody have their own locker.

Mayan Monkey Tulum Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00.
Check out at 12:00

Payment upon arrival by cash, credit cards, debit cards. We do NOT accept American Express cards.
This property may pre-authorise your card before arrival.

Taxes not included.
Breakfast included.

General:
24 hours Reception.
No curfew.
Adults only.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.6

  • Location 8.0

  • Staff 8.6

  • Atmosphere 8.4

  • Cleanliness 9.8

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    24 Nov 2019
    I managed to spend 5 nights at Mayan monkey on my trip to Tulum. This is definitely one of the best hostels I have ever stayed in . Everything was very clean , the staff was very friendly and resourceful. Great location being between downtown area of Tulum and Tulum Beach strip.
    USA, Male, 25-30
  • 9.7

    Superb

    17 Nov 2019
    I enjoyed my stay a lot! The whole place was very clean and new, the beds were just perfect: dorm beds were sturdy with their own curtain, small shelf, charging plugs (also 2 USB spots). Towels were included, you get one for the shower and another for the pool area. The staff was friendly and helpful, and they have their own bar & restaurant too. Pool wad not busy and they have many sunbeds too! Location is a bit to the side but kinda nicely in between the centre and the beach (rent a bike!)
    Finland, Female, 31-40
  • 9.4

    Superb

    16 Nov 2019
    Loved the outside deck,good vibe,the music doesn't travel to the rooms. Rooms were peaceful. The space in the rooms are less, otherwise I loved our stay here
    India, Female, 31-40
  • 9.1

    Superb

    05 Nov 2019
    great facilities and really what should be called a flash packers. Rooms are super clean, privacy curtains, individual lights and PowerPoints for all beds means you can have time to yourself. The bar area, along with pool is awesome, the only downside is there is no where to go when it rains...that can be often! Breakfast is basic and could be added to improve the experience. Not super close to the beach or downtown, hiring bikes is the way forward. Great stay, kinda pricey. All good tho x
    Australia, Female, 31-40
  • 8.9

    Fabulous

    29 Nov 2019
    True definition of “flashpackers” with brand new very high quality facilities. Dorms are outstanding and value for money is great with good free breakfast and all towels/linen and everything I expect from nice hotels on my business trips included. Often the case with flash hostels is its a bit too big and lacks any atmosphere with place well below capacity. Location isn’t great not close to either town or the beach. Also stayed at lum & che and Mayan is easily best facilities with worst location
    Australia, Male, 25-30
  • 8.6

    Fabulous

    17 Nov 2019
    Big fancy place but not very social. Nice pool and good for relaxing.
    Australia, Male, 18-24
  • 8.3

    Fabulous

    28 Nov 2019
    A cool, clean hostel with great private rooms. From what we’ve seen, there isn’t much of a party atmosphere, but it’s a great place to chill out during the day and evening. Bar is very overpriced - buy bottled water elsewhere!
    England, Female, 25-30
  • 8.0

    Fabulous

    24 Nov 2019
    Aesthetically amazing! Definitely a chilled hostel and there is a good breakfast. The dorms are also really up there. However, a few major issues let this hostel down. We were locked out at 4am and we had to climb the fence (no curfew). The kitchen is tiny and completely under stocked considering it needs to serve so many people. They also give 4 floors of guests just ONE bottle of water to share per day. We complained and our response was totally insufficient. Beautiful but needs work.
    England, Couple, 18-24
  • 8.0

    Fabulous

    21 Nov 2019
    Lovely place overall, feels very modern with a great open terrace with bar (with swings) and lounging area - the pool is a bonus! There’s another big chillout area through the bracelet zone (need to be staying at hostel to access). Beds are great with curtains, shelves & lights. Decent showers. Downsides are that food and drinks are expensive. Staff weren’t very personable and didn’t really explain anything about where things are in the hostel/how things work/activities.
    England, Female, 25-30
  • 6.3

    Good

    12 Nov 2019
    This hostel wins on all the material factors, loses on all the cultural factors. Amazing beds, showers, spaces. False, commercial, inflexible atmosphere. I left two days early. Great for your Instagram, less great for your soul.
    England, Male, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
Entertainment
  • Wi-Fi


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