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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/20

Mayan Monkey Tulum

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Features a rooftop pool with a huge bar, a cosy hangout area, were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish.

We offer you help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Free breakfast! One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast! There is maximum security with smart card access in each floor; rooms and everybody have their own locker.

Mayan Monkey Tulum Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00.
Check out at 12:00

Payment upon arrival by cash, credit cards, debit cards. We do NOT accept American Express cards.
This property may pre-authorise your card before arrival.

Taxes not included.
Breakfast included.

General:
24 hours Reception.
No curfew.
Adults only.
The maximum period of stay is of 14 days. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 8.3

  • Staff 9.1

  • Atmosphere 8.8

  • Cleanliness 9.9

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    21 Sep 2019
    Lo recomiendo totalmente muy limpio y ambiente perfecto
    Mexico, Couple, 25-30
  • 10.0

    Superb

    20 Sep 2019
    AMAZING HOSTEL ! First time staying at the Maya Monkey and I was very impressed ! Pros : Great location ( Hostel is located between the city center and the nearest public beach. Possible to walk, bike or taxi which is about 50-80pesos). Very clean facilities, including rooms bathrooms. Great bar area with drinks and good snack food, Great pool. Cons : Did not encounter any negative point during my stay except the huge amount of mosquitos after sunset. They will "eat you alive"
    USA, Mixed Group, 31-40
  • 10.0

    Superb

    20 Sep 2019
    The staff are super friendly and the atmosphere is really nice and chill! Pool is amazing and taqueria downstairs is amazing and stays open til 3am! Rooms are clean and spacious and communal areas are super nice too! Met some great people during our stay would deffo recommend to a friend!
    England, Female, 18-24
  • 10.0

    Superb

    25 Aug 2019
    Friendly and helpful staff. Very clean rooms. Thank you.
    Australia, Male, 31-40
  • 9.7

    Superb

    31 Aug 2019
    One of the nicest hostels I’ve ever stayed in. Beds are comfortable, clean and cool. Pool area is dope. Staff is amazing. Shoutout to Xadani, Christian and Nubia for being extra warm, helpful and kind:)
    USA, Male, 25-30
  • 9.7

    Superb

    23 Aug 2019
    Not your classic party hostel.. The facilities look like a luxury hotel (given the price) and the staff is lovely and helpful. They put a lot of efforts into bringing nice DJs giving great shows. The only downside is that it's not downtown nor at the beach... But you have an awesome swimming pool to compensate. It's more expensive than your classic hostel, but definitely worth the money!
    France, Male, 18-24
  • 9.4

    Superb

    19 Aug 2019
    This is the most beautiful hostel I’ve ever stayed at! My first day I didn’t even leave the hostel because it was so nice. Everything is clean, the staff is really helpfull and the facilities are just amazing!! I have no complaints at all. If I ever go back to Tulum there’s no doubt where I’ll be staying. You even get a proper breakfast bufet!
    Norway, Female, 25-30
  • 9.1

    Superb

    14 Aug 2019
    It is a beautiful place with great facilities, free yoga and a nice breakfast. My only complaints are that everything is talked of in terms of USD, the ATMS are USD and the staff all speak english before spanish. Basically it is a resort yet a hostel so if that is what you're looking for it is perfect, you just will not get any kind of local mexican vibe. Highly recommend if you want to just relax and have awesome facilities; it is so clean and nice- I just didn't love the hotel-like vibe.
    USA, Female, 25-30
  • 8.3

    Fabulous

    24 Sep 2019
    Great rooms. Good air con and linen and towels were clean and comfy. Pool and bar area are cool but prices in bar extortionate. Breakfast really good and good kitchen area. Showers ok but take 10 mins to run for hot water, drains in sink smell really bad. Bike hire available but not in very good condition. Yoga offered for free twice a week was great. Really good WiFi.
    England, Female, 25-30
  • 7.7

    Very Good

    21 Aug 2019
    my friend and i really vibed with this place overall BUT there were a couple issues that really clouded the experience: at certain points of the day, male workers would come into the female only dorm for maintenance issues without warning. totally unacceptable. a couple of the times we were freaking changing! we reported it to the staff early on, but it continued. secondly, there is major construction going on next door, so we were woken up around 7:30am every morning. suckedd.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free WiFi
  • Towels Included
General
  • Air Conditioning
  • Bicycle Parking
  • Ceiling Fan
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Restaurant
Entertainment
  • Wi-Fi


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