Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Mayan Monkey Tulum

Book more than 4 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Fantastic Cleanliness
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Property Description

Features a rooftop pool with a huge bar, a cosy hangout area, were you can enjoy the sunset surrounded by people from all over the world and all amenities a backpacker could wish.

We offer you help with booking tours to the main eco parks, ruins, attractions, snorkeling or diving in the 2nd Biggest Coral Reef in the World. Our staff can help you find your way to the best parties and attractions, just come to reception and speak to one of our friendly staff members! Free breakfast! One of the most important traits is having our Chef personally cooking fresh on a daily basis; we serve an all-you-can-eat continental breakfast! There is maximum security with smart card access in each floor; rooms and everybody have their own locker.

Mayan Monkey Tulum Policies & Conditions:

Cancellation policy: 72h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00.
Check out at 12:00

Payment upon arrival by cash, credit cards, debit cards. We do NOT accept American Express cards.
This property may pre-authorise your card before arrival.

Taxes not included.
Breakfast included.

24 hours Reception.
No curfew.
Adults only. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.3

  • Security 9.2

  • Location 7.4

  • Staff 7.7

  • Atmosphere 8.1

  • Cleanliness 9.3

  • Facilities 8.9

Latest Reviews

  • 10.0


    21 Oct 2020
    I had an amazing time in Mayan monkey, the staff, location, food , ambiance I loved everything!!! I highly recommended , you can feel safe because they are very careful with all the sanitation .. they have bikes you can ride to the beach . I highly recommended their “fish tacos” and a cucumber mezcal !
    USA, Female, 25-30
  • 10.0


    20 Oct 2020
    It is an incredible hostel The attention of the team at the time of the check in were very attentive and they answered all my doubts, they showed me my room and I loved, the beds very comfortable and clean and the food of the restaurant very rich. I’ll definitely be back.
    USA, Female, 25-30
  • 10.0


    06 Oct 2020
    Great stay I really like the staff Abdiel and Wilbert were super friendly !
    USA, Male, 31-40
  • 10.0


    26 Sep 2020
    Amazing place, felt like I was in a hotel. The bathrooms in the dorm room sealed it for me. Breakfast was light but at least they had it. Free towels
    USA, Female, 18-24
  • 10.0


    18 Sep 2020
    Our stay here was great! They’re in the perfect location, halfway to the beach, halfway to town. They offer bikes for rent, free breakfast, super cool open atmosphere with paradise style decorations. All the staff is so kind. The rooms are clean and quiet for the most part. Would definitely stay again!
    USA, Couple, 25-30
  • 10.0


    17 Sep 2020
    Good place and great vibes I loved it here.
    USA, Male, 25-30
  • 9.1


    07 Oct 2020
    Every mayan monkey is great. Location not so great though. Traveled here same time last year and although this part of Mexico is pretty much open, covid definitely brings out the creeps.
    USA, All Male Group, 18-24
  • 5.4


    08 Sep 2020
    Did not feel welcomed by the staff. My door was not locking so they randomly tried to open the door to fix it without having me there and the last time they tried to fix it was when I was taking a shower. They entered the room without knocking. Very unhappy with the way the handled this situation. I liked their Cancun location and that's why I booked this location only to get disappointed.
    USA, Male, 31-40
  • 2.9


    28 Sep 2020
    NO RECOMMIENDO! The hostel is clean and decent, the breakfast very mediocre, but I will never return here and don't recommend staying here. The deposit of 500 PESOS(!) for your towels will not be returned! I've spent 2 weeks trying to get it back, they tell me I'll get it back soon and that it has been paid but they cannot produce a proof that they returned my deposit. Don't get scammed!
    Netherlands, Male, 25-30
  • 2.0


    01 Oct 2020
    Horrible experience. Staff was disrespectful and unprofessional. Manager decided the best way to solve an issue was to call the police. Very disappointed in Mayan Monkey.
    USA, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Currency Exchange
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Board Games
  • Wi-Fi