Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Mercy Hostel is located in the heart of Chiang Rai, only 600 m from the Clock Tower and the Fresh market(10mins walk), 700 m from the Old Bus Station and 800 m from Saturday Night Walking Street. Mae Fah Luang – Chiang Rai International Airport is 10 km away. There are many restaurants and bars in this area, within 5 mins walk!

Mercy Hostel is the best place to RELAX after a long journey. Our big terrace, on the premise, comes with a shallow pool where you can take a refreshing DIP. And, because we're in the small allay, just a little bit off the main road, it gives you the PERFECT sleeping night.

We have only 1 floor so no need of climbing stairs, and our terrace come with a small reflecting pool and sunbathing mattresses. Our 10 dormitory rooms are furnished with Air-conditioning, individual lockers, individual light, hotel quality beds and blankets. Our female bathrooms are secured by an automatic door. We also have a small billiard table, cable TV, board games, guitar, etc.

Our common kitchen provides you kitchenware, microwave, refrigerator, FREE coffee, tea and drinking water.
We also have a big screen television with cable TV so you can enjoy a movie night here as well.
Wi-fi is FREE throughout the building.

And, on top of it all, our friendly local staff work 24/7. They will ensure that you have the most memorable stay in Chiang Rai. They'll help you plan your day and let you know about the events happening in the city. They'll do anything they can to make sure you are comfortable at the hostel. If you need anything, just ask.

***Property Policies and Conditions***
1) Check-in: From 14:00 Check-out: Until 11:30
2) This property only accepts cash payments.
3) 2 days advance notice for free cancellation.
4) Alcohol is allowed on the premise until 10.00 pm
5) No loud noise/party after 10.00 pm View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 10.0

  • Security 10.0

  • Location 10.0

  • Staff 10.0

  • Atmosphere 10.0

  • Cleanliness 10.0

  • Facilities 10.0

Latest Reviews

  • 10.0


    25 Jul 2020
    Gorgeous staff. Cheap and best. Near to downtown. Can travel all temples and food courts easily. No disturbance. Gym and living room. Very near to Indian restaurant AACHA in wat jeytod street. I enjoyed the stay.
    India, Male, 41+
  • 10.0


    07 Mar 2020
    We loved our stay at Mercy hostel! We cannot rate it highly enough! The beds in the dorms were super comfy with lovely privacy curtains and good air con. The female bathrooms were key card access meaning they felt really secure. 24 hour access to English breakfast tea and coffee. Large chill out common areas. Close enough walk to the night markets and bazaars but far enough out that it was quiet. It was a perfect hostel!
    England, Couple, 25-30
  • 10.0


    12 Feb 2020
    The staff are friendly and the shared area is pretty good too.
    England, Male, 25-30
  • 10.0


    12 Feb 2020
    Amazing hostel. They have a pool, swimming pool, chill and nice common are. Really easy to meet people. The beds are clean and comfortable.
    Italy, Female, 18-24
  • 9.7


    21 Mar 2020
    Great clean environment for a low price
    USA, Male, 25-30
  • 9.4


    20 Feb 2020
    Amazing facilities! Pool table, pool, chill movie room and a GYM! Best hostel I’ve ever stayed at in terms of facilities. Showers and toilets spotlessly clean and even had a hairdryer. Beds were wider than average singles with privacy curtains and large lockers- amazing! Staff super helpful and easy walking distance from bus station and to restaurants/ bars. Only criticism would be that it was super quiet so no atmosphere / not easy to meet people, which was odd given all the social spaces.
    England, Female, 18-24
  • 9.4


    18 Feb 2020
    Fab hostel in Chiang Rai! The place was spotless and the beds were comfortable and well-equipped with storage space and privacy curtains. Having a kitchen with free tea and coffee is a great touch. Didn’t use the pool because it was pretty small and full of leaves but it’s nice to look at! Staff are very friendly and knowledgable about the area. Definitely recommend!
    England, Couple, 25-30
  • 9.4


    11 Feb 2020
    Large hostel with plenty of communal space to socialise. Lots of shower cubicles and large bathroom so never had to queue. Water refills. Large lockers. Comfy bunks with privacy curtains. Located at the end of a side street but felt safe enough walking back at night. Easy 5 mins from Terminal 1 (old) bus station and from Saturday walking street market (highlight) Helpful staff. Thanks Mercy!
    England, Female, 31-40
  • 9.4


    10 Feb 2020
    This hostel is definitely worth the money.
    Germany, Male, 25-30
  • 6.9


    18 Feb 2020
    Only stayed one night. Zero atmosphere. Comfy bed.
    Ireland, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Fitness Centre
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • Pool Table
  • Wi-Fi