Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

our cancellation policy in case of a no show is to that guests their 50% deposit paid

Additional Terms and Conditions

a deposit of 50% is required to secure a booking

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palazzo Sant Ursula

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Palazzo Sant Ursula is a converted 16-century, spacious and quiet Valletta palace close to Grand Harbour and main city centre. The house has original features and a roof garden which is a treat on sunny days all year round and warm summer evenings. Wi-Fi is included in the price.

We have 4 bedrooms available, 2 rooms with private bathroom.

We have 2 similar suites with private bathroom, one has 2 twin beds on the first floor & the other has a double bed on the third floor. They are booked according to availability so you may have a room with twin beds or a room with a double bed when booking the Hastings Suites.

We are located in a good residential area but still provide a quiet ambience. Easy access to other parts of Malta from the Bus Terminus and Ferries, where route buses to all locations on the island leave frequently. Just minutes walk from Shops, Restaurants, Food Market, Bars, Pubs and Coffee Shops, Bus Terminus is 5 minutes away.

Advise us about the arrival time of check-in, this is very important as we do not have a 24/7 Reception Desk. We will send you an official email with information about the Palazzo, so please reply to that email with your exact check-in time.

Check out time is usually after breakfast but we are flexible depending on our other bookings.

Cash is preferred upon arrival.

Malta is pretty hot all year round, we provide fans in Summer but for winter days the palazzo has no heating in rooms. A portable gas heater is available in winter days at an extra fee.

We have a shared refrigerator, in which you can store your own Food and Drinks to enjoy in your room or on our lovely Roof Garden, we also have a microwave oven and a kettle for the use of all guests.

An eco-tax of 50c per person, per stay, is to be paid on the check-in and added to the total remaining amount due.

We do long stays for language students also and if you are after a Language course, Dive holiday, Golf holiday or visiting Malta for a specific event please let us know so that we can help you with information for during your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.5

  • Security 9.3

  • Location 9.9

  • Staff 9.3

  • Atmosphere 8.9

  • Cleanliness 8.0

  • Facilities 7.8

Latest Reviews

  • 10.0


    28 Sep 2020
    The house was very historical and the host told us some nice stories about how the rooms used to be used back in the days of Knights! The room was comfortable and spacious, the bathroom was clean and there was a very nice roof garden. The host was very friendly and gave us good tips to go around and eat in the city. Would recommend!
    France, Female, 18-24
  • 10.0


    19 Sep 2020
    Great hostel and very helpful and friendly staff.
    Netherlands, Couple, 18-24
  • 10.0


    29 Aug 2020
    We just LOVED this place. It's cozy, historic and charming. Jean was a really great host, and we didn't have any problems whatsoever. Totally recommend :) and would come back anytime :)
    Slovakia, All Female Group, 25-30
  • 10.0


    07 Mar 2020
    We had a week here and were really pleased with the position, character and friendliness of the hosts at Palazzo Sant Ursula - we will definitely return.
    England, Couple, 41+
  • 9.7


    26 Dec 2020
    Was great to stay at this palazzo! Jean-Paul was very friendly and accommodating. My only tiny recommendation would be to invest in better pillows and mattresses. Other than that, will definitely return when I stay in Valletta!
    Netherlands, Male, 25-30
  • 9.7


    27 Jul 2020
    I've spent an amazing stay, didn't want to leave this beautiful island. John is a great host, very helpful and arranging. The hostel is perfectly located, in a calm area, 5 minutes walk from the city center, 15 minutes from the bus area, from where you can access to the whole island. I will come back with pleasure.
    France, Female, 25-30
  • 9.1


    11 Sep 2020
    The most interesting place I have lived in so far! My friend & I learnt a lot about history of Malta, just living here. Jean was a super gracious host & I loved how prompt & communicative he was. The place has no AC. The fan & dehumidifier worked fine for us, however, could be insufficient for some others. The room was clean with a lot of interesting artifacts as decor. However, my friend wasn't too enthusiastic about the kitchen being on the 4th floor & found the WC bit unclean on the 1st day.
    Germany, Female, 25-30
  • 8.9


    06 Sep 2020
    Def value for money for solo male traveler with excellent location and helpful staff
    Ireland, Male, 31-40
  • 8.0


    30 Oct 2020
    Certainly there is room to improve the facilities and the comfort
    Iran, Male, 31-40
  • 6.6


    11 Aug 2020
    The facilities are nice although not clean enough and with a lot of humidity. The terrace was beautiful, although they should have a kitchen. When we arrived the owner was not there to open for us and the same happened for other guests. We had to leave earlier because of a sudden change with COVID19 travel restrictions and cancel our whole trip.We ended up staying 2 out of the 7 days that we planned.The owner gave us back a very small refund but we would have appreciated a little more help.
    Greece, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Minibar
  • Tea & Coffee Making Facilities
  • Wi-Fi