Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

our cancellation policy in case of a no show is to that guests their 50% deposit paid

Additional Terms and Conditions

a deposit of 50% is required to secure a booking

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party, Sports Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palazzo Sant Ursula

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Palazzo Sant Ursula is a converted 16-century, spacious and quiet Valletta palace close to Grand Harbour. The house has original features and a roof garden which is a treat on sunny days all year round and warm summer evenings. Wifi internet and breakfast are included in the price.

We have 4 bedrooms available, 2 rooms with private bathroom.

We have 2 similar suites with private bathroom, one has 2 twin beds on the first floor & the other has a double bed on the third floor. They are booked according to availability so you may have a room with twin beds or a room with a double bed when booking the Hastings Suites.

We are located in a good residential area but still provide a quite ambience. Easy access to other parts of Malta from the bus terminus and ferries, where route buses to all locations on the island leave frequently. Just minutes walk from shops, restaurants and coffee shops, Britannia College/ bus terminus is 5 minutes away.

Advise us about arrival time of check in, this is very important. We will send you an official email with information about the Palazzo, so please reply to that email with your check in time.

Always include your mobile number that you will be using while in Malta so that we can contact you if needs be.

Check out time is usually after breakfast but we are flexible depending on our other bookings.

Cash is preferred upon arrival

Malta is pretty hot all year round, we provide fans in summer but for winter days the palazzo has no heating in rooms. A portable gas heater is available in winter days at a one time fee of Euro 5 for 5 days.

We have a shared refrigerator on the roof, in which you can store your own drinks/food to enjoy in your room or on our lovely roof garden. In the roof we also have a microwave oven & a kettle for the use of all guests.

An eco-tax of 50c per person (over 18 years) per night up to a maximun of €5 per person per stay is to be paid on check-in and added to the total remaining amount due.

We do long stays for language students also and if you are after a language course, dive holiday or golf holiday please let us know. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.9

  • Location 9.7

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.1

  • Facilities 8.2

Latest Reviews

  • 10.0


    07 Jun 2019
    An incredible building , very clean rooms. Nice roof terrace , I was out with friends most of the time but the dealings I did have with the staff/owners ??? they were relaxed ,charming and helpful . Thankyou
    England, Male, 41+
  • 10.0


    04 Jun 2019
    Had a lovely time, amazing accommodation, lovely host, ample facilities, good showers, amazing view from balcony to sit and drink and chill, perfect location in Valletta, near enough to bus station which offers access to all of Malta, a stones throw from great choice of lovely restaurants, can not this recommend enough, stayed for 3nights but managed to do a weeks worth of things x
    England, Male, 18-24
  • 10.0


    02 Jun 2019
    I loved staying here! The home was very unique! It was also very close to everything. I would definitely stay here again. The staff was very friendly and the house was very clean and comfortable.
    USA, Female, 18-24
  • 10.0


    01 Jun 2019
    I had an amazing stay at Palazzo! Very beautiful place, clean and very friendly staff. Totally recommend!
    Greece, Male, 25-30
  • 10.0


    21 May 2019
    Stay here!! It’s a 500 year old palazzo, for one. Stunning, and modern. My mom and I had an amazing stay at the Palazzo! The breakfasts were hearty, and we had fascinating conversations with the other guests. The staff (Jessica, Virginia and Clayton) were so caring and attentive (our plane was delayed and they had their driver there even lasted at night pick us up!), and they helped us book a cab for the next leg of our journey. We will definitely be staying there again! Anne Cleve
    USA, Female, 41+
  • 9.7


    14 Jun 2019
    Beautiful building in the quiet part of Valletta but still only a minute walk from Merchant St. It was really cool to stay in an old palace! Good communal breakfast so nice to meet other guests. Large rooms and bathroom, clean for such an old building. I couldn’t figure out how to work the aircon but it was cool enough inside and the fan did the job if necessary,
    New Zealand, Female, 31-40
  • 9.7


    02 Jun 2019
    I was very impressed with my stay at Palazzo Sant Ursula. The guest house really was beautiful and well maintained. The location of the place was perfect and for a place that is considered a hostel, it really was perfect. I would thoroughly recommend staying there and if I return to Malta on holiday (which is my intention), I would certainly stay there again.
    England, Male, 41+
  • 9.4


    18 May 2019
    I had a wonderful stay here! Jessica was so kind and helpful! The breakfast is continental and really nice, as you get to sit with everyone! Make sure to be up early as it is served from 8-9am! The only thing I’d mention is that the walls are super thick in the house and so the WiFi doesn’t reach some rooms, but they are working on that also. It has a great rooftop area as well and the location is fantastic. Close to all the main attractions and bus station is only a 10minute walk away.
    Hungary, Female, 25-30
  • 8.0


    13 May 2019
    Amazing interior, pleasant and friendly owner but there was excessive humidity therefore smell of dump.
    Poland, Male, 41+
  • 5.7


    18 May 2019
    Overall not a good stay experience. No staff available to help, assist or guide! Breakfast was between 8-9 and was over before 9 on some days Main kitchen was locked leaving restricted hours to access! Unlikely to recommend place to stay
    India, Female, 31-40
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Airport Transfers
  • Internet Access
  • Luggage Storage
Food & Drink
  • Minibar
  • Tea & Coffee Making Facilities
  • Wi-Fi