Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

our cancellation policy in case of a no show is to that guests their 50% deposit paid

Additional Terms and Conditions

a deposit of 50% is required to secure a booking

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palazzo Sant Ursula

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Palazzo Sant Ursula is a converted 16-century, spacious and quiet Valletta palace close to Grand Harbour and main city centre. The house has original features and a roof garden which is a treat on sunny days all year round and warm summer evenings. Wi-Fi is included in the price.

We have 4 bedrooms available, 2 rooms with private bathroom.

We have 2 similar suites with private bathroom, one has 2 twin beds on the first floor & the other has a double bed on the third floor. They are booked according to availability so you may have a room with twin beds or a room with a double bed when booking the Hastings Suites.

We are located in a good residential area but still provide a quiet ambience. Easy access to other parts of Malta from the Bus Terminus and Ferries, where route buses to all locations on the island leave frequently. Just minutes walk from Shops, Restaurants, Food Market, Bars, Pubs and Coffee Shops, Bus Terminus is 5 minutes away.

Advise us about the arrival time of check-in, this is very important as we do not have a 24/7 Reception Desk. We will send you an official email with information about the Palazzo, so please reply to that email with your exact check-in time.

Check out time is usually after breakfast but we are flexible depending on our other bookings.

Cash is preferred upon arrival.

Malta is pretty hot all year round, we provide fans in Summer but for winter days the palazzo has no heating in rooms. A portable gas heater is available in winter days at an extra fee.

We have a shared refrigerator, in which you can store your own Food and Drinks to enjoy in your room or on our lovely Roof Garden, we also have a microwave oven and a kettle for the use of all guests.

An eco-tax of 50c per person, per stay, is to be paid on the check-in and added to the total remaining amount due.

We do long stays for language students also and if you are after a Language course, Dive holiday, Golf holiday or visiting Malta for a specific event please let us know so that we can help you with information for during your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.4

  • Security 8.6

  • Location 9.6

  • Staff 8.4

  • Atmosphere 8.5

  • Cleanliness 8.4

  • Facilities 7.5

Latest Reviews

  • 10.0


    02 Aug 2019
    It was a joy to stay at Palazzo Sant Ursula from the late night airport transfer to the friendly departure, A big part of the success of the operation is Jacques, whose family has owned this historic property for generations. He is a charming and knowledgeable young host who stayed up late to greet us, show us our rooms and even popped drinks in the fridge next to the roof terrace!! The building is an amazing survivor and to breakfast in the stunning piano nobile each morning was a privilege!!
    England, Male, 41+
  • 9.7


    01 Oct 2019
    Beautiful house to stay at, with a lovely terrace view. Great location at the centre of Valetta.
    India, Male, 25-30
  • 9.1


    14 Sep 2019
    Great location in an old home filled with character. Valletta is beautiful.
    Australia, Couple, 25-30
  • 9.1


    13 Aug 2019
    Our room was fantastic, great history to the building and amazing location. The roof terrace has a stunning view. Only downside is that the room was very very warm. We were given a fan but it couldn't rotate so couldn't get both beds. It's been a very hot spell at the moment but made it difficult to sleep / hang out inside for long. As we only stayed one night it didn't take away from our experience too much but thought it would be good to bear in mind for anyone planning a longer stay :)
    Scotland, Couple, 25-30
  • 8.9


    18 Sep 2019
    Excellent location, easy walking to all Valetta attractions in the city, but away from the crowds. Quirky, characterful spacious rooms and nice roof terrace. Breakfast start times were a little variable.
    England, Female, 41+
  • 8.9


    09 Aug 2019
    Charming and atmospheric hostel right in the centre of Valletta.
    England, Male, 25-30
  • 7.7

    Very Good

    10 Sep 2019
    It is wonderful to include the breakfast in our stay. But I would like to suggest to have the fixed timetable for the breakfast time from 8am to 9am daily, in order to minimise the confusion
    France, Female, 41+
  • 6.6


    09 Oct 2019
    great location and helpful staff
    USA, Mixed Group, 31-40
  • 5.7


    09 Aug 2019
    The building is very nice and very well located. However there is no reception service so when we need anything it is impossible to check with someone. To pay the room was almost impossible because there was no one to get the money. The room was old and not updated. No AC in the room which make our nights horrible. Trying to sleep with 30 degrees with the window open and the room full of mosquitos it’s just not a good experience.
    Portugal, Male, 25-30
  • 5.1


    13 Aug 2019
    We stayed 2 nights and only saw the host on arrival when payment was made in cash. There was a shortage of clean cups for drinks at breakfast on the first morning and no breakfast provided on second morning when we were leaving and we wanted to eat before travelling. No one to leave keys with for checkout. Host did not answer or return phone calls before we left.
    England, Male, 41+
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Direct Dial Telephone
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Minibar
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi