Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

our cancellation policy in case of a no show is to that guests their 50% deposit paid

Additional Terms and Conditions

a deposit of 50% is required to secure a booking

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palazzo Sant Ursula

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Palazzo Sant Ursula is a converted 16-century, spacious and quiet Valletta palace close to Grand Harbour and main city centre. The house has original features and a roof garden which is a treat on sunny days all year round and warm summer evenings. Wi-Fi is included in the price.

We have 4 bedrooms available, 2 rooms with private bathroom.

We have 2 similar suites with private bathroom, one has 2 twin beds on the first floor & the other has a double bed on the third floor. They are booked according to availability so you may have a room with twin beds or a room with a double bed when booking the Hastings Suites.

We are located in a good residential area but still provide a quiet ambience. Easy access to other parts of Malta from the Bus Terminus and Ferries, where route buses to all locations on the island leave frequently. Just minutes walk from Shops, Restaurants, Food Market, Bars, Pubs and Coffee Shops, Bus Terminus is 5 minutes away.

Advise us about the arrival time of check-in, this is very important as we do not have a 24/7 Reception Desk. We will send you an official email with information about the Palazzo, so please reply to that email with your exact check-in time.

Check out time is usually after breakfast but we are flexible depending on our other bookings.

Cash is preferred upon arrival.

Malta is pretty hot all year round, we provide fans in Summer but for winter days the palazzo has no heating in rooms. A portable gas heater is available in winter days at an extra fee.

We have a shared refrigerator, in which you can store your own Food and Drinks to enjoy in your room or on our lovely Roof Garden, we also have a microwave oven and a kettle for the use of all guests.

An eco-tax of 50c per person, per stay, is to be paid on the check-in and added to the total remaining amount due.

We do long stays for language students also and if you are after a Language course, Dive holiday, Golf holiday or visiting Malta for a specific event please let us know so that we can help you with information for during your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 9.2

  • Location 9.9

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 8.6

  • Facilities 8.3

Latest Reviews

  • 10.0


    15 Sep 2021
    Absolutely charming place, decorated with good taste. The host is really nice and helpful. We had a great time, I definitely recommend staying there.
    France, Female, 31-40
  • 10.0


    09 Sep 2021
    Absolutely loved staying at the palazzo. Jean was such a fantastic, chilled host and provided me with loads of travel recommendations and tips. The communication via WhatsApp was great. As other reviewers have said, the photos don’t do the palazzo justice, I was flawed by how beautiful the building is!
    England, Female, 25-30
  • 10.0


    27 Aug 2021
    Amazing place !
    France, Couple, 31-40
  • 9.7


    26 Sep 2021
    Palazzo Sant Ursula is a unique place with impressive history and deco. The location is perfect and you can fully appreciate that from its gorgeous rooftop garden. I really enjoyed the mini jungle inside and outside of this stunning palace, but most of all: Pupa the Cat who is a little furry ball of energy and love. The staff was very friendly and the communication was perfect. I intended to go back there for my last night before flying back home, but unfortunately, it was fully booked.
    Bulgaria, Female, 31-40
  • 9.4


    19 Oct 2021
    I really enjoyed my stay here - excellent location for exploring Valletta - a couple of streets from great cafes, cool bars, and the attractions of Valletta - thanks to Jean for his recommendations for things to do and see in the area too. I stayed in the French room, which was ideal for my short stay - loved drinking coffee and eating on the rooftop too! I would recommend this place to my friends!
    England, Male, 31-40
  • 8.9


    27 Sep 2021
    The host is provides super video directions. Very interesting house. A visit to another place and time.
    USA, Female, 41+
  • 8.6


    10 Oct 2021
    It's a well located hostel in the center of Valletta, you're definitely in for a ride in the past, with its vintage interior and design. The staff was really nice, but the atmosphere, maybe because of covid, was not great. I stayed one night and didn't see anyone. Also for the facilities, it would be great to provide shampoo or soap. I would still totally recommend this place!
    France, Female, 25-30
  • 8.3


    06 Sep 2021
    All good. Nice place, good location. Wifi was quite useless, at least on the bottom floor. No actual complaints though.
    Finland, Male, 31-40
  • 8.0


    27 Sep 2021
    Amazing location, the owner was really friendly and gave us a lot of recommendations. It is a very old budding and there was a lot of humidity, so it wasn't very pleasant to sleep at night, despite the dehumidifier. Our room was very dark, with no direct sunlight, very humid and damp, full of antiques, which is cool but there was nowhere to leave our things, there was nowhere to hang our wet towels after shower and the kitchen had only two plates. Facilities could be improved.
    Greece, Couple, 25-30
  • 8.0


    25 Sep 2021
    As everybody says - you’ll be surprised. Youare welcomed by a cosy garden in the atrium which extends thorugh the staircase all the way up to the terrace. I had to do the self check-in which was unexpected but went smoothly. Hosts are very responsive to WhatsApp texts. I only met a curious cat on the stairs. The room is pretty big at it feels you sleep in someones granma’s room. It was clean… I missed a curtain or a screen in between the bed and the window facing atrium/stairway. All was 👌
    Slovenia, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Minibar
  • Tea & Coffee Making Facilities
  • Wi-Fi