Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

our cancellation policy in case of a no show is to that guests their 50% deposit paid

Additional Terms and Conditions

a deposit of 50% is required to secure a booking

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Palazzo Sant Ursula

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Palazzo Sant Ursula is a converted 16-century, spacious and quiet Valletta palace close to Grand Harbour and main city centre. The house has original features and a roof garden which is a treat on sunny days all year round and warm summer evenings. Wi-Fi is included in the price.

We have 4 bedrooms available, 2 rooms with private bathroom.

We have 2 similar suites with private bathroom, one has 2 twin beds on the first floor & the other has a double bed on the third floor. They are booked according to availability so you may have a room with twin beds or a room with a double bed when booking the Hastings Suites.

We are located in a good residential area but still provide a quiet ambience. Easy access to other parts of Malta from the Bus Terminus and Ferries, where route buses to all locations on the island leave frequently. Just minutes walk from Shops, Restaurants, Food Market, Bars, Pubs and Coffee Shops, Bus Terminus is 5 minutes away.

Advise us about the arrival time of check-in, this is very important as we do not have a 24/7 Reception Desk. We will send you an official email with information about the Palazzo, so please reply to that email with your exact check-in time.

Check out time is usually after breakfast but we are flexible depending on our other bookings.

Cash is preferred upon arrival.

Malta is pretty hot all year round, we provide fans in Summer but for winter days the palazzo has no heating in rooms. A portable gas heater is available in winter days at an extra fee.

We have a shared refrigerator, in which you can store your own Food and Drinks to enjoy in your room or on our lovely Roof Garden, we also have a microwave oven and a kettle for the use of all guests.

An eco-tax of 50c per person, per stay, is to be paid on the check-in and added to the total remaining amount due.

We do long stays for language students also and if you are after a Language course, Dive holiday, Golf holiday or visiting Malta for a specific event please let us know so that we can help you with information for during your stay. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 8.3

  • Location 9.5

  • Staff 7.8

  • Atmosphere 7.8

  • Cleanliness 7.8

  • Facilities 7.2

Latest Reviews

  • 10.0


    07 Mar 2020
    We had a week here and were really pleased with the position, character and friendliness of the hosts at Palazzo Sant Ursula - we will definitely return.
    England, Couple, 41+
  • 10.0


    05 Mar 2020
    A beautiful stay! What i really enjoyed the most is how well situated the Palazzo is. All of the interesting things are just so close! Thank you!
    Greece, Male, 25-30
  • 10.0


    22 Feb 2020
    The owner was a very neat guy who knew a lot about the building and the items within it. I had a vintage TV and a replica of Marie Antoinette's bed piece in my room! Building was from 1570. The owner is also affiliated somehow with Barbuto, a local brand that makes beer, olive oil, etc! I didn't have time to check it out but it's worth a shot. I recommend staying here.
    USA, Male, 25-30
  • 10.0


    31 Dec 2019
    Fantastic stay, would recommend and hope to stay again in the future!
    Ireland, Male, 25-30
  • 10.0


    31 Dec 2019
    This is such a great place. It's a historic palace. Host Jean is a wonderful host. He makes sure you reach the hostel without a hassle. His place is incredible and rooftop views are just outstanding!
    USA, Male, 25-30
  • 9.1


    09 Jan 2020
    The building was beautiful, the staff very friendly and willing to help at any time. The beds were comfortable, the bathroom facilities good and clean, and the location was excellent. I would wholeheartedly recommend staying here!
    England, All Female Group, 25-30
  • 9.1


    31 Dec 2019
    We stayed on New Years eve to watch the fireworks in Valetta. It was my husband and i. The location cannot be more perfect to explore Valetta from. We arrived early and could do a bag drop. I would definitely recommend the establishment for a one or 2 night stay. It is not a hostel though and no toung crowds that we could see.
    South Africa, Female, 41+
  • 8.3


    17 Feb 2020
    Perfect location Nice rooftop terrace overlooking harbour Really glad I stayed here , it’s got charm and character, better than the other tourist complexes this is a hostel on those beautiful Valletta streets. Would stay again
    England, Female, 31-40
  • 8.0


    25 Jan 2020
    The owner was very helpful with regards to our day to day itinerary queries. The only negative I see is that WiFi connection was intermittent and was slow during the day when connected.
    India, Male, 31-40
  • 7.1

    Very Good

    29 Jan 2020
    Although the property is a 16th century palazzo I was not expecting royal facilities for the price. However, it would only cost a few Euros to buy a new shower hose and support for it so that you don't have to shower one-handed. Also, a toilet roll holder would be handy and cost very little! Having said that, the Pascal is central for all the city sights etc.
    Ireland, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Breakfast Not Included
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Late check-out
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Bar
  • Meals Available
  • Mini-Supermarket
  • Minibar
  • Tea & Coffee Making Facilities
  • Wi-Fi