Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pueblo Magico Tulum

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Pueblo Mágico Tulum is the perfect match for your holidays in Tulum and Mexico. We have a vast experience in the hospitality sector as well as a great knowledge of the city that hosts us. In this sense, we capitalize both aspects to offer fantastic tips to our guests and travellers.

We are located in one of the best areas of the city, near to some of the finest attractions of the city such as Mayan Ruins of Tulum, Parque Nacional de Tulum and Parque Museo de la Cultura Maya, amongst other interesting spots of our city.

Hostal Pueblo Magico is a very clean and nice hostal, where you can enjoy your stay in Tulum in a nice and relaxing atmosphere. The hostel is equipped with a living room and a kitchen. There are 3 private rooms and a very spacious and naturally bright dorm with 18 beds, two bathrooms with hot shower, wifi and lockers.
On the top there is a terrace, ideal for enjoy sunrises and sunsets. The hostel also rents bicycles and offers tours to Maya ruines, cenotes, laguna etc at a very good price.

Pueblo Mágico Tulum Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 13:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 07.00 to 22.00
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.2

  • Location 8.7

  • Staff 10.0

  • Atmosphere 8.8

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    29 Sep 2019
    Pueblo Magico is the perfect place to stay in Tulum for a good price! The owner is amazing and helpful and he makes a really good breakfast! Is just couple of minutes walking to the main road and is quiet. There are bycilets for rent and is closed to all the collectivo/bus
    Italy, Female, 25-30
  • 10.0


    24 Sep 2019
    My stay here was amazing. Rafe was the most incredible host. When I got a bit sick from the heat of Tulum, he went out of his way to go to the store and buy me ice to put in my water. He makes breakfast for each guest every morning, and everything is prepared with care. He even drove me to the bus stop when it was time for me to leave. Cannot recommend this place enough. Come stay here!!
    USA, Female, 18-24
  • 10.0


    11 Sep 2019
    This was my favourite hostel! I absolutely love rafael he is so kind and so helpful and makes great breakfast! It’s a very cute quaint place. Will be looking forward to returning!!
    USA, Couple, 18-24
  • 10.0


    08 Jul 2019
    Puebla magico, really is a magic place! 10 our of 10, I would stay again! Rafael is a amazing host. Very attentive to your service, always ensuring you are comfortable and enjoying your stay. Breakfast is lovely and complimentary everyday. Honestly I would come back in a heart beat. Thank you Refael for being a super host!
    Australia, Male, 25-30
  • 10.0


    05 Jul 2019
    We had the best time here! The breakfast is great and always fresh. The hostel is basic but you really don’t need more than that. The private room was perfect and the dorms are nice. There’s no AC in the rooms, but there are fans and cool showers which help a great deal. Raphael was the best host I’ve ever come across! Helpful, relaxed and willing to help in any way he can; he even offered a lift twice when we were late! Muchas Gracias!! We couldn’t have asked for a better stay! :)
    England, Female, 18-24
  • 9.1


    10 Sep 2019
    Loved my stay here, came back twice. Rafael was an amazing host, really friendly and relaxed. Amazing breakfast with something different each day. Facilities were good and could tell that he put a lot of care in the hostel. Incredible value for money!
    New Zealand, Female, 25-30
  • 9.1


    09 Sep 2019
    Rafael was so warm and welcoming. His breakfast is delicious and the hostel has a rooftop with an ocean breeze. This place is great!
    USA, Female, 25-30
  • 8.6


    19 Aug 2019
    Not much of an atmosphere as quiet but lovely owner and lot of potential. Rooftop is cute
    England, All Female Group, 25-30
  • 8.3


    02 Jul 2019
    Stayed for only one night but it was nice. The location is good, really close to the center of Tulum. Delicious and fresh breakfast too! Rafael is really sweet and helpful with everything. There were not a lot of visitors while I was there but still met cool people!
    Finland, Female, 18-24
  • 7.4

    Very Good

    09 Sep 2019
    Rafael is amazing. Good breakfast from him and gave us recommendations on where to go in Tulum. Can hire bikes from here which are essential in Tulum. Stayed in a private double room, very cheap but lack of air con means it can be uncomfortable. The big dorm seemed better ventilated due to the amazing palm roof. Overall, pleased. Cheap and cheerful. We love you Rafael.
    England, Couple, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Adaptors
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Wi-Fi