Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pueblo Magico Tulum

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Pueblo Mágico Tulum is the perfect match for your holidays in Tulum and Mexico. We have a vast experience in the hospitality sector as well as a great knowledge of the city that hosts us. In this sense, we capitalize both aspects to offer fantastic tips to our guests and travellers.

We are located in one of the best areas of the city, near to some of the finest attractions of the city such as Mayan Ruins of Tulum, Parque Nacional de Tulum and Parque Museo de la Cultura Maya, amongst other interesting spots of our city.

Hostal Pueblo Magico is a very clean and nice hostal, where you can enjoy your stay in Tulum in a nice and relaxing atmosphere. The hostel is equipped with a living room and a kitchen. There are 3 private rooms and a very spacious and naturally bright dorm with 18 beds, two bathrooms with hot shower, wifi and lockers.
On the top there is a terrace, ideal for enjoy sunrises and sunsets. The hostel also rents bicycles and offers tours to Maya ruines, cenotes, laguna etc at a very good price.

Pueblo Mágico Tulum Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 13:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 07.00 to 22.00
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.1

  • Location 8.6

  • Staff 9.6

  • Atmosphere 8.9

  • Cleanliness 8.4

  • Facilities 8.7

Latest Reviews

  • 10.0


    04 Jun 2019
    excellent hostel with a historically interested amiable owner, clean and sunny rooms, yummy warm breakfast -> recommendation!
    Austria, Couple, 25-30
  • 10.0


    25 Apr 2019
    It's nice place to stay. The owner is super nice, he knows everything! Also, he allowed to use rented bicycles even longer than it supposed without extra payment. Free breakfast was amazing!
    Lithuania, Female, 25-30
  • 9.7


    18 Apr 2019
    This is the perfect hostel!!!! It has such a lovely atmosphere from the second we walked in the hostel owner Raphael greeted us and made us feel at home. It is 5 minutes walk to the main road in Tulum, has a cute roof terrace for interacting with other guests and the breakfasts are the best I have had in any hostel. Even if you have specific diet requirements they cater for you which is so kind and rare when travelling. The vibe of this place is perfect - 100% recommend!
    England, Female, 18-24
  • 9.4


    07 May 2019
    We loved staying here, Rafael was so lovely and helpful, gave us great advice and went out of his way to make our trip as easy and enjoyable as possible! Our washing was done on site, we could hire bikes and have our room cleaned mid-stay if we wanted, there was delicious free breakfast available everyday. Its not far from the main strip and was safe to walk home at night. The hostel was quiet, which suited us perfectly! If we could change one thing the bedroom would be cooler.
    England, Couple, 31-40
  • 9.4


    06 May 2019
    Rafael is the sweetest! He made our stay very enjoyable and was very friendly and helpful. The hostel is clean and designed beautifully. There are lockers available for safekeeping. You can rent bikes for 100 pesos which I highly recommend because it makes getting around easier (especially for nearby cenotes and the Tulum ruins). The only thing is it is quite hot and humid in the dorm even though the dorm has several ceiling fans.
    USA, All Female Group, 18-24
  • 9.1


    29 Apr 2019
    The hostel is perfect for backpackers, has a good energy specially because of Rafael (the owner), who makes everything to see everybody happy. The price is super fair for all you get. The big room might scare when you read about it, but actually is huge, so there’s plenty of space for everybody and it doesn’t get crowed. You come back for sure.
    Brazil, Female, 31-40
  • 9.1


    13 Apr 2019
    Very practical nd nice dorm. Staff really great too Good experience Even though I left very early I had a minimum breakfast possible. Thanks for that I recommend the place
    Slovenia, Female, 31-40
  • 8.9


    24 Apr 2019
    Chilled Hostel a little bit away from the main road but you can walk to everything you need. Nice Rooftop, clean, the 18 bed dorm is super cool, good mexican breakfast and a really nice owner who tries to help where ever he can. He helped me a lot when I was kind of lost. Although it is quiet, I met a few wonderful people there. Absolutely worth the price! Muchas Gracias and besos Rafa!
    Germany, Female, 31-40
  • 8.6


    11 May 2019
    Excellent hostel for the price! The owner, Rafael, is super friendly and provides great recs. The breakfast here is hands down the best hostel breakfast I've ever had! Tamales, fresh fruit, great coffee, and all kinds of other delicious morsels. The main drawbacks were the lack of A/C (if you're used to the heat it'll be fine, but I was not!) and lack of atmosphere (maybe not the best place to meet other travelers - BUT the upside is that it's very quiet!). Thanks Rafael for a great stay!
    USA, Female, 25-30
  • 8.6


    12 Apr 2019
    The host is lovely and so helpful, the breakfast which is included is filling and tasty, and different everyday! The dorm room is spacious and comfy and its located very close to the main street. There is also a well equipped kitchen, bikes to hire and good wifi. Overall, great value for money!
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Adaptors
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café