Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pueblo Magico Tulum

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Pueblo Mágico Tulum is the perfect match for your holidays in Tulum and Mexico. We have a vast experience in the hospitality sector as well as a great knowledge of the city that hosts us. In this sense, we capitalize both aspects to offer fantastic tips to our guests and travellers.

We are located in one of the best areas of the city, near to some of the finest attractions of the city such as Mayan Ruins of Tulum, Parque Nacional de Tulum and Parque Museo de la Cultura Maya, amongst other interesting spots of our city.

Hostal Pueblo Magico is a very clean and nice hostal, where you can enjoy your stay in Tulum in a nice and relaxing atmosphere. The hostel is equipped with a living room and a kitchen. There are 3 private rooms and a very spacious and naturally bright dorm with 18 beds, two bathrooms with hot shower, wifi and lockers.
On the top there is a terrace, ideal for enjoy sunrises and sunsets. The hostel also rents bicycles and offers tours to Maya ruines, cenotes, laguna etc at a very good price.

Pueblo Mágico Tulum Policies and Conditions:

Cancellation policy: 24h before arrival.

Check in from 13:00.
Check out before 11:00.

Payment upon arrival by cash.

Taxes included.
Breakfast included.


The reception service is open from 07.00 to 22.00
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 9.5

  • Location 8.9

  • Staff 10.0

  • Atmosphere 9.1

  • Cleanliness 9.1

  • Facilities 9.2

Latest Reviews

  • 10.0


    08 Jul 2019
    Puebla magico, really is a magic place! 10 our of 10, I would stay again! Rafael is a amazing host. Very attentive to your service, always ensuring you are comfortable and enjoying your stay. Breakfast is lovely and complimentary everyday. Honestly I would come back in a heart beat. Thank you Refael for being a super host!
    Australia, Male, 25-30
  • 10.0


    05 Jul 2019
    We had the best time here! The breakfast is great and always fresh. The hostel is basic but you really don’t need more than that. The private room was perfect and the dorms are nice. There’s no AC in the rooms, but there are fans and cool showers which help a great deal. Raphael was the best host I’ve ever come across! Helpful, relaxed and willing to help in any way he can; he even offered a lift twice when we were late! Muchas Gracias!! We couldn’t have asked for a better stay! :)
    England, Female, 18-24
  • 10.0


    18 Jun 2019
    Rafi is one of the kindest people you will EVER meet. I stayed here twice and this hostel just has such a wonderful, calm energy about it, there is nothing but good vibes. Rafi was super welcoming and recommended things I should do. The hostel is clean and the big dorm room is AMAZING. Honestly, the photos don't do it justice, it's SUCH a huge room, there's so much space for everyone and there's a nice natural breeze. Fantastic breakfast. Thank you! I need more characters website! STAY HERE!
    England, Male, 25-30
  • 10.0


    04 Jun 2019
    excellent hostel with a historically interested amiable owner, clean and sunny rooms, yummy warm breakfast -> recommendation!
    Austria, Couple, 25-30
  • 9.7


    22 Jun 2019
    El desayuno está increíble! el staff super amable y el lugar muy bonito. La pasamos muy bien.
    Colombia, Mixed Group, 31-40
  • 9.4


    07 May 2019
    We loved staying here, Rafael was so lovely and helpful, gave us great advice and went out of his way to make our trip as easy and enjoyable as possible! Our washing was done on site, we could hire bikes and have our room cleaned mid-stay if we wanted, there was delicious free breakfast available everyday. Its not far from the main strip and was safe to walk home at night. The hostel was quiet, which suited us perfectly! If we could change one thing the bedroom would be cooler.
    England, Couple, 31-40
  • 9.4


    06 May 2019
    Rafael is the sweetest! He made our stay very enjoyable and was very friendly and helpful. The hostel is clean and designed beautifully. There are lockers available for safekeeping. You can rent bikes for 100 pesos which I highly recommend because it makes getting around easier (especially for nearby cenotes and the Tulum ruins). The only thing is it is quite hot and humid in the dorm even though the dorm has several ceiling fans.
    USA, All Female Group, 18-24
  • 9.1


    29 Apr 2019
    The hostel is perfect for backpackers, has a good energy specially because of Rafael (the owner), who makes everything to see everybody happy. The price is super fair for all you get. The big room might scare when you read about it, but actually is huge, so there’s plenty of space for everybody and it doesn’t get crowed. You come back for sure.
    Brazil, Female, 31-40
  • 8.6


    11 May 2019
    Excellent hostel for the price! The owner, Rafael, is super friendly and provides great recs. The breakfast here is hands down the best hostel breakfast I've ever had! Tamales, fresh fruit, great coffee, and all kinds of other delicious morsels. The main drawbacks were the lack of A/C (if you're used to the heat it'll be fine, but I was not!) and lack of atmosphere (maybe not the best place to meet other travelers - BUT the upside is that it's very quiet!). Thanks Rafael for a great stay!
    USA, Female, 25-30
  • 8.3


    02 Jul 2019
    Stayed for only one night but it was nice. The location is good, really close to the center of Tulum. Delicious and fresh breakfast too! Rafael is really sweet and helpful with everything. There were not a lot of visitors while I was there but still met cool people!
    Finland, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Adaptors
  • Ceiling Fan
  • Hot Showers
  • Outdoor Terrace
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café