Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Pueblo Magico Tulum

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Pueblo Mágico Tulum is the perfect match for your holidays in Tulum and Mexico. We have a vast experience in the hospitality sector as well as a great knowledge of the city that hosts us. In this sense, we capitalize both aspects to offer fantastic tips to our guests and travellers.

We are located in one of the best areas of the city, near to some of the finest attractions of the city such as Mayan Ruins of Tulum, Parque Nacional de Tulum and Parque Museo de la Cultura Maya, amongst other interesting spots of our city.

Hostal Pueblo Magico is a very clean and nice hostal, where you can enjoy your stay in Tulum in a nice and relaxing atmosphere. The hostel is equipped with a living room and a kitchen. There are 3 private rooms and a very spacious and naturally bright dorm with 18 beds, two bathrooms with hot shower, wifi and lockers.
On the top there is a terrace, ideal for enjoy sunrises and sunsets. The hostel also rents bicycles and offers tours to Maya ruines, cenotes, laguna etc at a very good price.


The reception service is open from 07.00 to 22.00
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card.

Volunteers welcome! Contact us for details View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 8.9

  • Location 8.7

  • Staff 9.6

  • Atmosphere 8.8

  • Cleanliness 8.6

  • Facilities 8.9

Latest Reviews

  • 10.0


    24 Nov 2019
    From the moment we arrived we were made to feel welcome by the staff and the other guests. The breakfast was awesome and different every day and Rafa was always asking how we were and giving us advice on things to do. The location is a few streets back from the downtown area which was perfect for exploring and catching collectivos and buses. Watching the sunset from the roof was so beautiful. The hostel seems to attract really great people and the atmosphere is lovely we will truly miss it xxxx
    England, Couple, 25-30
  • 10.0


    20 Nov 2019
    Rafael was an amazing host and we were more than happy with our experience at his hostel. He is very welcoming, makes you feel right at home, and is eager to help with any questions. He cooks a beautiful breakfast everyday (best breakfast I have ever seen in any hostel). Theres a rooftop to hangout on which has a nice hammock. Rooms are clean and the kitchen is great if you like to cook for yourself. Its also close enough to the main strip to go out for food or drinks.
    USA, Mixed Group, 18-24
  • 10.0


    05 Nov 2019
    Awesome breakfast and awesome owner. Such a great vibe. Thanks so much!
    USA, Couple, 25-30
  • 9.7


    20 Nov 2019
    This hostel is simplicity and minimalism combined.Close to the main street, three different cenotes and a little bit further away from the beach but easily accessible via bike, taxi or collectivo.The rooftop space is great, you can watch the sunrise, sunset, work out, yoga or relax in the hammock.The owner is who really makes this place feel like home.He cooks break fast for everyone and is very accommodating.Not a party hostel but chill social vibes. Would recommend to any traveller!
    Australia, Female, 25-30
  • 9.7


    14 Nov 2019
    Rafael really made our stay as homey as possible! It rained the first night we were they so he let us stay in a private room for our first night (couple of leaks in the roof but nothing dramatic!) he cooked us breakfast each day and made sure we were looked after. Rental bikes were great and people lovely, great location and free drinking water, would definitely recommend!
    England, Mixed Group, 25-30
  • 9.1


    26 Nov 2019
    Raf is a great host. We thoroughly enjoyed our stay. We enjoyed staying away from the main strip which was too touristy for us. This place is a great gateway to lots of cenotes. We enjoyed the street food and the hostel had a great vibe with a rooftop terrace perfect for relaxing and meeting people. Thank you for having us!
    Australia, Couple, 25-30
  • 8.9


    16 Nov 2019
    Nice hostel to relax at. We’re a lot of couples and not as social as other hostels.
    Australia, Male, 18-24
  • 8.3


    20 Nov 2019
    Rafa is so helpful and makes delicious breakfasts! Only things of note are that the bikes for rent are a bit run down - the pedal fell off one of ours; and the showers were cold but not that much of an issue because it’s hot! Good value for money.
    Australia, Mixed Group, 25-30
  • 6.6


    20 Nov 2019
    Amazing breakfast and super chill atmosphere .I booked the last week of low season and got a great rate, Very noisy neighborhood though and too far from the playa for more than a few days.
    USA, Female, 41+
  • 4.9


    06 Dec 2019
    The hostel was nice enough but it had a terrible smell, there was no hot water, no towels and the host was a bit odd: He seemed nice but then maybe we over stepped the mark by reheating some pasta before we left. This made him incredibly angry. It was kind of upsetting to be so accosted for something so minor, It was also very unreasonable as we had always been tidy and respectful. There were no other guests using the kitchen and of course we cleaned as we finished off our food. Left a bad taste
    England, Couple, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Fridge/Freezer
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Bicycle Hire
  • Currency Exchange
  • Tours/Travel Desk
  • Wake-up calls
Food & Drink
  • Café
  • Wi-Fi