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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Sempre fica melhor entrar diretamente em contato com o Refúgio Hostel Fortaleza para falar sobre as nossas possibilidades para hospedar grupos.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Refúgio Hostel Fortaleza

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

refúgio
re.fú.gio
masculine noun (lat refugiu)
Save place where someone is taking refuge.

Nomen est omen (lat 'the name says it all'): The Refúgio Hostel Fortaleza is an excellent option for those who are in search of a place to relax, silent, cozy, clean and safe in an appropriate environment for good conversation with our staff and other international travellers.
At Refúgio Hostel Fortaleza under German management, you will find a familiar and ecologically correct environment with own solar heaters and water reuse system, offering comfort at European level, with a highly motivated team to take care of you and with the clear mission to provide an unforgettable stay at 'your' refuge.

We are offering dorms from 2 up to 8 beds and 3 private suites at generous space, with air conditioning as well as naturally ventilated, light flooded bathrooms, 2 outdoor terraces with a professional stone BBQ grill, two nice gardens where you can hang up in our hammocks, a totally new equipped kitchen, open 24/7 for our guests, two TV rooms with cable TV, fast and stable Internet in all rooms and much more.
We attend in Portuguese, Spanish, English, German and we understand French and Italian too, but we are not that fluent ;-)
If you want to discover the city by bike, do a boat trip, or whatever it is, we are at your services to fulfil your wishes.

Conditions:

Our prices are per person (except Suite) and are already including: Breakfast, bed linen, high-speed internet and much more.
Breakfast is from 7:00 am until 10:00 am.
At the check-in we hand out a kit of bed-linen in case of reservations for the dorms.

Reservation guarantee:

We ask 50% deposit for early bookings as a guarantee of the vacancies, in case of a one day stay 100%. (Only for those who have a bank account in Brazil).
We accept credit cards, the total payment must be done upon check-in. We don’t accept checks.

Return policy:

The cancellation of booking must be done with 48 hours in advance to guarantee repayment of the total amount of the deposit made in our checking account. In case of cancellation in less than 48 hours there will be no refund paid, neither a part of it.

Partial cancellation during the stay:

In case of partial cancellation of the total of days previously reserved while the guest is already checked in, there will be no refund of the amount already paid, and any debt will have to be cleared before checking out.

Check-in: From 1:00 pm
Check-out: Until 12:00 noon

Minors under the age of 18 years must be accompanied by their mother or father in private rooms.
Children until 5 years are free.
Children between 5 and 10 years are charged 50%.

Our prices may vary in case of special events like X-mas, New Years eve and the Fortal. Please consult the current prices at the team of Refúgio Hostel Fortaleza, we'll get in contact to ask you the CVV code or a deposit. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 8.7

  • Staff 9.5

  • Atmosphere 9.0

  • Cleanliness 9.3

  • Facilities 9.0


Latest Reviews

  • 10.0

    Superb

    20 Dec 2019
    Great hostel, really enjoyed my stay
    England, Male, 31-40
  • 10.0

    Superb

    12 Dec 2019
    Very helpful staff. Really enjoyed my stay
    England, Male, 31-40
  • 10.0

    Superb

    30 Nov 2019
    Great place great people Good times
    USA, Male, 41+
  • 9.4

    Superb

    06 Dec 2019
    This hostel is the cleanest hostel I’ve ever stayed in. The free breakfast is also awesome. There are so many chill out areas and a good WiFi connection to chill and watch Netflix. There are so many little things that have been thought out so well; each bed has its own control system for the light and fan. Also on check out they give you a little chocolate to say thank you. Staff are super helpful too, would definitely stay here again!
    England, Female, 25-30
  • 9.1

    Superb

    20 Jan 2020
    Everything great except of the fact that when we arrived early (around 7:00 a.m.) we were allowed to wait for the bed in the hostel area/in their garden only if we pay for the breakfast. If you dont want to pay this, you should leave and come back for the check in at 14:00
    Poland, All Female Group, 25-30
  • 9.1

    Superb

    06 Oct 2019
    It was a great experience for me to stay at Refugio Hostel. Exceeded my expectations. Congratulations!
    Brazil, Male, 31-40
  • 8.9

    Fabulous

    28 Dec 2019
    very nice people at the reception. the hostel is clean and the breakfast is yummy. the neighbourhood the hostel is in, isnt the nicest - i wouldnt recommend strolling around there at night. there are lockers in the dorm rooms. overall a cool hostel!
    Austria, Male, 31-40
  • 8.3

    Fabulous

    04 Feb 2020
    Only stayed one night before transfer to Jeri, seemed nice hostel, good breakfast and good facilities.
    England, Couple, 18-24
  • 7.7

    Very Good

    10 Jan 2020
    Nice hostel that is well located. Half of the staff are very helpful, knowledge and efficient whereas others (generally the newer volunteers) handled check in quite poorly. The rooms are comfortable but they lack sufficient bathrooms for the multiple dorms that share them which made the hostel less comfortable.
    Canada, Female, 31-40
  • 6.9

    Good

    02 Jan 2020
    There was no air condition in the room!! It got extremely hot, so I don't think anyone in the room slept more than an hour. Would not recommend the hostel, because of that. Nevertheless, there was a good vibe in the hostel, some of the travellers invited us to go drinking with them. The hostel was also very clean and well organized. On the other hand, stayed in the hostel for one night and would never stay there again, simply because of the air conditioning.
    Finland, All Female Group, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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