Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Sempre fica melhor entrar diretamente em contato com o Refúgio Hostel Fortaleza para falar sobre as nossas possibilidades para hospedar grupos.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Refúgio Hostel Fortaleza

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

masculine noun (lat refugiu)
Save place where someone is taking refuge.

Nomen est omen (lat 'the name says it all'): The Refúgio Hostel Fortaleza is an excellent option for those who are in search of a place to relax, silent, cozy, clean and safe in an appropriate environment for good conversation with our staff and other international travellers.
At Refúgio Hostel Fortaleza under German management, you will find a familiar and ecologically correct environment with own solar heaters and water reuse system, offering comfort at European level, with a highly motivated team to take care of you and with the clear mission to provide an unforgettable stay at 'your' refuge.

We are offering dorms from 2 up to 8 beds and 3 private suites at generous space, with air conditioning as well as naturally ventilated, light flooded bathrooms, 2 outdoor terraces with a professional stone BBQ grill, two nice gardens where you can hang up in our hammocks, a totally new equipped kitchen, open 24/7 for our guests, two TV rooms with cable TV, fast and stable Internet in all rooms and much more.
We attend in Portuguese, Spanish, English, German and we understand French and Italian too, but we are not that fluent ;-)
If you want to discover the city by bike, do a boat trip, or whatever it is, we are at your services to fulfil your wishes.


Our prices are per person (except Suite) and are already including: Breakfast, bed linen, high-speed internet and much more.
Breakfast is from 7:00 am until 10:00 am.
At the check-in we hand out a kit of bed-linen in case of reservations for the dorms.

Reservation guarantee:

We ask 50% deposit for early bookings as a guarantee of the vacancies, in case of a one day stay 100%. (Only for those who have a bank account in Brazil).
We accept credit cards, the total payment must be done upon check-in. We don’t accept checks.

Return policy:

The cancellation of booking must be done with 48 hours in advance to guarantee repayment of the total amount of the deposit made in our checking account. In case of cancellation in less than 48 hours there will be no refund paid, neither a part of it.

Partial cancellation during the stay:

In case of partial cancellation of the total of days previously reserved while the guest is already checked in, there will be no refund of the amount already paid, and any debt will have to be cleared before checking out.

Check-in: From 1:00 pm
Check-out: Until 12:00 noon

Minors under the age of 18 years must be accompanied by their mother or father in private rooms.
Children until 5 years are free.
Children between 5 and 10 years are charged 50%.

Our prices may vary in case of special events like X-mas, New Years eve and the Fortal. Please consult the current prices at the team of Refúgio Hostel Fortaleza, we'll get in contact to ask you the CVV code or a deposit. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.7

  • Security 9.5

  • Location 8.9

  • Staff 9.7

  • Atmosphere 9.0

  • Cleanliness 9.5

  • Facilities 9.4

Latest Reviews

  • 10.0


    17 Mar 2019
    really nice staff. was up at 2 am when I came from airport and was really helpful in getting me to a bed. really comfortable hostel. fantastic breakfast. really great people working there and really friendly place to be.
    USA, Male, 41+
  • 9.7


    23 Sep 2019
    Fortaleza's little oasis within the city jungle. First: get your Jeri transfer, 4 AM and 9 AM for ~120 Reais, taking 6 hours. They help you organize it as well! Incredibly well-managed, fantastic breakfast and thoughtful staff. Clean, backyard oasis, well-located close to the town square where there is BBQ every night of the week (admittedly, not that great on a Monday or Tuesday).
    Germany, Male, 25-30
  • 9.7


    18 Mar 2019
    Excellent stay. The hostel is big, it was all very clean. The staff was very friendly and helpful. The breakfast is good (cereals, bread, fruits, etc.). Close to the cultural centre and beaches. I recommend!
    Switzerland, Couple, 25-30
  • 9.4


    29 Aug 2019
    staff is super nice and helpful, also book e.g transfers to Jeri, very clean, just stayed one night but enjoyed it
    Austria, Male, 31-40
  • 9.4


    07 Jun 2019
    There was no air conditioner in the private room, there was just a fan that worked well for us, but keep in mind it was almost winter, so it might not work for summer. Staff was really nice, they answered all our questions and helped us book transfers to Jeri and recommended restaurants around.
    Brazil, Couple, 25-30
  • 9.4


    19 Mar 2019
    We were only in Fortaleza for the night as we had a bus to catch there the next morning, so we didn’t really experience the city itself. However, the guy on reception who checked us in (sorry I didn’t take his name!) was so helpful and got us lots of information we needed & even ordered us pizza. The hostel itself is quite small and basic but it’s got everything you need really!
    England, All Female Group, 18-24
  • 9.1


    06 Oct 2019
    It was a great experience for me to stay at Refugio Hostel. Exceeded my expectations. Congratulations!
    Brazil, Male, 31-40
  • 9.1


    21 May 2019
    Lindo hostel. Nos ayudaron con todo, hasta con el traslado a Jeri. Gracias!
    Argentina, All Female Group, 31-40
  • 8.0


    01 Aug 2019
    Check-in took forever, staff were incredibly slow on multiple occasions, and rarely had a smile. Nice hostel but it lacked atmosphere, maybe due to the season. Decent breakfast though.
    England, Male, 25-30
  • 7.4

    Very Good

    11 Jun 2019
    Ac would have been nice. WiFi is strong and you have the option to wash your clothes. Staff were very sweet and helpful. The toilets were so nasty by 7am, full of literal human feces not flushed in two bathrooms I checked. Flooded. The cleaning people do not clean until after check out so it's not their fault but the people during my stay were not considerate.
    USA, Female, 25-30
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wake-up calls
Food & Drink
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi