Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% cancellation fee if cancelled less than 30 days prior to arrival.

No show full charge.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.0
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

RestUp London is set in a large building steeped in history and tradition but combined with all the state-of-the-art convenience perfect for today's travellers.

Our hostel provides excellent value-for-money accommodation together with cutting edge technology to ensure you have a home-from-home experience at the hostel.

We're located in central London (Zone 1), in close proximity to the key London landmark sites, including the London Eye, the Tower of London, Madam Tussaud's, Buckingham Palace, London Bridge, Big Ben, Oxford Street, Piccadilly Circus, Hyde Park, the Tate Gallery, Imperial War Museum and West End theatres.

Please note that bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (over 18 years old).
Guests under the age of 18 years old, must be in a private room (with an adult) and cannot stay in dorms, sharing with other visitors. View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 7.5

  • Location 7.5

  • Staff 7.5

  • Atmosphere 6.9

  • Cleanliness 6.7

  • Facilities 6.2


Latest Reviews

  • 8.0

    Fabulous

    03 Mar 2019
    The room was not big, but with its own there. it was a kind of luxury not to have to be in the shared bathroom. Staff: super friendly, helpful and could always help us. Bed: bearable Dinner: only for groups, and must be booked in advance. But there are enough restaurants in the area that are great, for example Papa John's Pizza Conclusion: The hostel is completely in order for its price, especially if one knows other hostels from his school time. And the Connection to the city is awesome!
    Germany, Female, 18-24
  • 7.4

    Very Good

    11 Mar 2019
    Breakfast costs £4 - £6, playing pool costs £1, and my roommate had his wallet stolen. So we had a very bad time with this hostel, it was also very noisy and full of hundreds of kids. The only great thing we took away from this hostel was that the staff was phenomenal. They were very apologetic and understanding with our problems. We were given complementary breakfast for a couple days as well.
    USA, Male, 18-24
  • 5.4

    Rating

    09 Mar 2019
    We came to stay for 1 night in London. The location was very central, and the hostel was advertised on lots of websites as a good place to stay. We booked a twin room and when we got to the room we were surprised to find that it was tiny. It looked like the set of Porridge, except in Porridge the room was bigger. The bunk beds were not long enough to fully lie on. We decided quite quickly that we were not going to stay. Definitely not worth the £75 we paid for the room that was not refunded.
    England, Female, 25-30
  • 2.0

    Rating

    09 Mar 2019
    This place is complete garbage! Feels like a prison. Staff was a bunch of weirdos and extremely unhelpful. The rooms smelled so bad and brace your self for this one...no WiFi in the rooms. Just the biggest joke ever. Save your money and time. I promise you this place blows. They don’t even have a refrigerator and the screeching plumbing noises coming from above will keep you up all night, it truly sounded like a dying animal. The walls are paper thin so you can hear everything. Just terrible!
    USA, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
Entertainment
  • Foosball

Awards

  • 2016

    1st, Hostel for Groups

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