Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% cancellation fee if cancelled less than 30 days prior to arrival.

No show full charge.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
Read all reviews

Property Description

RestUp London is set in a large building steeped in history and tradition but combined with all the state-of-the-art convenience perfect for today's travellers.

Our hostel provides excellent value-for-money accommodation together with cutting edge technology to ensure you have a home-from-home experience at the hostel.

We're located in central London (Zone 1), in close proximity to the key London landmark sites, including the London Eye, the Tower of London, Madam Tussaud's, Buckingham Palace, London Bridge, Big Ben, Oxford Street, Piccadilly Circus, Hyde Park, the Tate Gallery, Imperial War Museum and West End theatres.

Please note that bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (over 18 years old).
Guests under the age of 18 years old, must be in a private room (with an adult) and cannot stay in dorms, sharing with other visitors. View House Rules


Whether you're travelling solo or with friends, you'll feel right at home with us at Rest Up London. We've been welcoming travellers to our award-winning hostel in central London for more than 100 years, and we know the importance of feeling at home away from home. Kick back in spacious communal areas or grab something to eat – we've got everything from traditional English fry-ups to Italian-style pizza and pasta.


You'll be based in quirky Elephant & Castle and only a quick walk to the nearest underground station – from there, it's a few stops to famous sights like the Tower of London and the London Eye. Soho's bohemian bars, Chinatown's buzzing restaurants and Covent Garden market are all a short stroll from Piccadilly Circus, which is five stops away on the Bakerloo line. Up for a night out but don’t feel like going far? The iconic Ministry of Sound nightclub is 12 minutes' walk.

Rooms and Dorms

Prefer to have your own private bathroom? Some of our rooms come with en-suites at no extra charge. Wi-Fi and bedding are included in all of our rooms, including mixed and female-only dorms. Each bed has a reading light: perfect for planning your itinerary with our free city maps. Our private rooms are ideal for couples, and make sure to book one of our family rooms if you’re travelling with under-18s. We've got towels and hairdryers for hire, which leaves more space in your backpack for city souvenirs. And don't worry if your bag weighs more than you do – there's also an elevator.

Extras and activities

You'll find all the essentials on-site: an ATM, secure lockers for stowing your bags, 24-hour security and welcoming multilingual staff at the front desk – also open all day and night. If you're staying in, stop by one of the vending machines before swapping stories with fellow travellers in our café or terrace, snuggle up in the TV room on the comfy bean bags, or get involved in some (light) competition over foosball and pool.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 7.8

  • Location 7.4

  • Staff 7.5

  • Atmosphere 6.8

  • Cleanliness 6.8

  • Facilities 6.4

Latest Reviews

  • 9.1


    04 Jul 2019
    Unbelievable how cheap this is for somewhere like London. Great value. Good quality.
    Bangladesh, Female, 25-30
  • 8.6


    04 Jul 2019
    A great, lively hostel to stay in whilst visiting London. I only stayed here for a night as I was catching a flight early the next morning, but from what I saw there seemed to be a lot of happy people staying here. The staff were lovely and really couldn't do enough to help you. Small rooms with limited toilets/showers, but for one night it was perfectly fine. I was kept awake most of the night due to people chatting on the lawn until the early hours, but again, that's kind of to be expected.
    England, Female, 25-30
  • 8.3


    03 Jul 2019
    We loved our stay at rest up! great atmosphere and fabulous facilities.
    Scotland, Female, 18-24
  • 8.0


    04 Jul 2019
    Not happy about people coming in after midnight and putting lights on and talking. I was bitten by a bed bug and there is no argument there as I have been bitten only a year ago elsewhere and killed the culprit, it's 4 days on and the bite mark is still inflamed soooo....... not a mosquito.
    England, Male, 41+
  • 8.0


    03 Jul 2019
    The staff here was remarkably friendly, and very accommodating. The outdoor areas were very nice as well. I stayed in one of the giant, multi person dorms, and my stuff was safe, people were respectful, it was more pleasant than I thought it would be. The co-Ed showers were the only thing that had me a little uncomfortable, but it was only one thing. I don’t know if I’d come here again, just because it was clearly more for school trips, but I certainly don’t regret my time already spent here!
    USA, Male, 18-24
  • 7.4

    Very Good

    04 Jul 2019
    Rating of the hotel is decent. My experience was pretty bad. Had a drunk man that was breathing like Darth wader and a couple.that thought they were being discreet and having extremely unsensual sex. Yeah.. that was a bad night.
    Norway, Male, 25-30
  • 4.9


    04 Jul 2019
    Bathroom full of flies lifts not working rubbish location Wudnt stay again
    England, Male, 41+
  • 3.7


    04 Jul 2019
    There wasn’t any wifi in rooms and you have to pay extra for other services like lockers and they were selling these kind of things in reception in 5 times prices. Tue rooms were quite hot, it was not easy to live there.
    Pakistan, Male, 25-30
  • 3.1


    06 Jul 2019
    Extremely disappointed with the hostel. Dorm rooms are too crowded with no natural light inside. Congested and smelly. There are no sockets to charge your phones in dorm rooms. Only in common corridors where you have stand holding your phone. Bathroom facilities were disappointing. Toilets were dirty. Only 2 toilets, 3 showers on a floor of around 50-60 guests.
    India, Male, 25-30
  • 2.0


    12 Jul 2019
    It was unbearably hot and we left at 3 am because we couldn’t sleep. Staff was rude and not helpful. Mattresses were rubber so they absorbed heat and made it worse. Crying and snoring roommates made it worse. Overall a waste of money do not go.
    USA, Male, 18-24
Read all reviews


  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Foosball


  • 2016

    1st, Hostel for Groups

View all Award Winners