Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

100% cancellation fee if cancelled less than 30 days prior to arrival.

No show full charge.

The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Good Cleanliness
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Property Description

RestUp London is set in a large building steeped in history and tradition but combined with all the state-of-the-art convenience perfect for today's travellers.

Our hostel provides excellent value-for-money accommodation together with cutting edge technology to ensure you have a home-from-home experience at the hostel.

We're located in central London (Zone 1), in close proximity to the key London landmark sites, including the London Eye, the Tower of London, Madam Tussaud's, Buckingham Palace, London Bridge, Big Ben, Oxford Street, Piccadilly Circus, Hyde Park, the Tate Gallery, Imperial War Museum and West End theatres.

Please note that bookings cannot be accepted from any person under the age of 18 unless they are accompanied by an adult (over 18 years old).
Guests under the age of 18 years old, must be in a private room (with an adult) and cannot stay in dorms, sharing with other visitors.

Please note:

All the guests, no matter the nationality including UK citizens, have to provide a valid pictured ID to be able to check-in.

Please note that bookings cannot be accepted from any person under the age of 15 unless they are accompanied by an adult (over 18 years old).
Guests under the age of 15 years old, must be in a private room (with an adult) and cannot stay in dorms, sharing with other visitors

Cancellation Policy: 2 days before the arrival

Check In: 3 pm
Check Out: 10:00 am

Method of Payment upon the arrival: Cash, Credit Cards, Debit Cards

Taxes are included.

Reception is open 24 hours and dinner is available. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.0

  • Security 7.4

  • Location 7.4

  • Staff 7.5

  • Atmosphere 6.7

  • Cleanliness 6.7

  • Facilities 6.2

Latest Reviews

  • 10.0


    21 Sep 2019
    Clean, comfortable beds, good facilities, friendly staff. Would recommend!
    England, Female, 25-30
  • 9.1


    12 Sep 2019
    I find the atmosphere here congenial and everyone seems to respect each other’s privacy and use of the facilities. I like the ability to be able to work easily whenever I want on my lap top as I am usually in work mode as a self employed person. The table and chair arrangement is helpful for that. The affordable cost is helpful. To know you can stay a night or two in London without depleting your bank balance is great. Noel
    England, Male, 41+
  • 8.9


    17 Sep 2019
    A good place to stay in London on a budget.There is a bus stop just outside the gate and the tube station is about 5min walk.It was my first ever stay at a hostel so intially I booked for two nights to test the experience and later I wish I had booked for the whole week because my fears at the beginning were unjustified. Basically I later rebooked and rebooked again. If you are reading then I highly recommend this place to you but also suggest you bring your own pad lock,towel and toiletrie.
    England, Male, 41+
  • 8.0


    13 Sep 2019
    Great value for money.
    Hong Kong China, Male, 25-30
  • 6.0


    12 Sep 2019
    The rooms only had a couple of power outlets which were accessible only by two of the beds in the room. This made everybody need to go to the lounge and wait for a long time to get the phone charged. The wi-fi is basically non-existent, it was so slow that you couldn't even download an image or open a news website. There were no towels and they cost 2.5 pounds to be rent. The breakfast was fair to the price charged.
    Brazil, Male, 25-30
  • 6.0


    12 Sep 2019
    The front desk man was rude at check-in- he had an attitude and made it an issue to have a keycard for each of my guests. There isn't WiFi available in the rooms so be prepared to stay in the lobby if you need Internet connection. There are cleaning staffs but it seems like they skip the bathrooms - the showers had the same dirt and hair on the floor the whole weekend so bring shower shoes. Other than that it was okay. Had a private room so that was more comfortable than living with strangers.
    USA, Mixed Group, 18-24
  • 5.4


    16 Sep 2019
    Saw a mouse in the dining area, not the most cleanly hostel. Lots of outside noise and the people above us were up all night partying. Beds were semi comfy and the rooms weren’t very spacious. There are no kitchen utensils or facilities available to customers.
    Canada, Female, 18-24
  • 4.6


    11 Sep 2019
    Someone stole my money in the room, so that was upsetting. The rooms were nasty, smelly, with no air. The toilets and bathrooms were also very dirty. That’s what you get for 13€ a night....
    Slovenia, Female, 18-24
  • 4.3


    19 Sep 2019
    There is no game room or any room with activities. the balcony window in the room can't be closed. There is no bar just a dirty banches and tables. Everything looks so old. And also we didn't get the towels and we have to make our beds. Stuff is very lazy and not interested in their job at all. The room was pretty clean but like I said the hostel needs great renovation. It wasn't very noisy. And the luggage room is disaster. In the room there is no padlock for your luggage just shelves.
    Croatia, Female, 18-24
  • 3.1


    16 Sep 2019
    Suffocating rooms, no hangers in the washrooms, no lift which makes it impossible to carry heavy luggage, stinking toilets
    India, Male, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Common Room
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Foosball


  • 2016

    1st, Hostel for Groups

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