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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/9

Rotorua Downtown Backpackers

Book more than 7 days in advance for Free Cancellation.
8.1
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Explore Rotorua with us! Our comfortable, modern hostel is located in the heart of Rotorua across from the I-Site and major bus lines.

Our clean, comfortable hostel offers many services and amenities including free, unlimited WiFi, an extensive movie collection, complimentary pasta, rice, tea and coffee, homemade dinners on Sundays during Winter and Friday Night BBQ in the summer, We supply fresh linen and an outdoor oasis with BBQ.

We have great rates on Stay & Play combos, which include various activities, transport and accommodation! Just ask our friendly & helpful staff at reception. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 7.9

  • Location 9.4

  • Staff 8.9

  • Atmosphere 7.8

  • Cleanliness 7.4

  • Facilities 7.4


Latest Reviews

  • 6.3

    Good

    06 Feb 2019
    Beds were packed really close together in our room, so wasn’t very pleasant. Some staff were lovely, others weren’t. On balance probably look for somewhere else.
    England, Male, 18-24
  • 6.0

    Good

    08 Feb 2019
    PERFECT location close to the bus station and downtown. Dirty bathrooms and terrible common spaces. Staff slept in our room making us feel like we were being spied on and did not have a communal hostel feel. Made it hard to get to know people with such strict sound restrictions.
    USA, Mixed Group, 25-30
  • 5.4

    Rating

    10 Feb 2019
    The staff at downtown are great, really helpful and quick to sort out any issues. However, the beds are so uncomfortable, the rooms are so hot and have no air conditioning, the sitting area was very old and run down and almost all the sofas had holes in, there were enough pots for everyone. This hostel is in a great location but desperately needs a revamp to make it suitable.
    England, Couple, 18-24
  • 5.4

    Rating

    08 Feb 2019
    Karen the receptionist whilst we were there was VERY helpful. I booked quite a time ago for a twin room but we were given a windowless room with a fan and BUNKBEDS. The top one was so near the ceiling it was difficult to access. The hostel we was full the 2 nights we were there so it was not possible to change. I would never have booked bunkbeds as we are not that agile and felt we had been treated unfairly. Only 1 crammed fridge, no freezerkitchen not clean poor utensilsmusic on loud in garden
    England, Female, 41+
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
Services
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games

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