Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Rotorua Downtown Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Explore Rotorua with us! Our comfortable, modern hostel is located in the heart of Rotorua across from the I-Site and major bus lines.

Our clean, comfortable hostel offers many services and amenities including free, unlimited WiFi, an extensive movie collection, complimentary pasta, rice, tea and coffee, homemade dinners on Sundays during Winter and Friday Night BBQ in the summer, We supply fresh linen and an outdoor oasis with BBQ.

We have great rates on Stay & Play combos, which include various activities, transport and accommodation! Just ask our friendly & helpful staff at reception. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.0

  • Security 7.8

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.6

  • Cleanliness 7.4

  • Facilities 7.3

Latest Reviews

  • 10.0


    16 Apr 2019
    Very nice hostel
    England, Female, 18-24
  • 9.7


    01 Apr 2019
    Really great hostel, would definitely stay again.
    England, Couple, 18-24
  • 9.7


    31 Mar 2019
    Quiet rainy night in Rotorua but friendly staff and clean hostel. Excellent location right next to I-Site.
    USA, Male, 18-24
  • 8.9


    18 Mar 2019
    Very nice place! The staff was helpfull and the facilities are great for the price, is near the buses and the supermarket, great option!
    Italy, Male, 31-40
  • 8.6


    13 Mar 2019
    Get what you pay for with big dorms. Staff super helpful- helped return goods I'd left behind. Free bar crawl on Wednesday and free BBQ on Friday was well worth it. Great location for local and intercity buses. Would recommend.
    England, Male, 18-24
  • 8.0


    08 Mar 2019
    Hotel was good and in middle of the city, was stay for 2 nights, meet lots of people. they were amazing. loved to stay can recommend it.
    India, Female, 25-30
  • 7.7

    Very Good

    08 Apr 2019
    Staff was great, they were kind and helpful. The facilities were nice and were clean. It was VERY noisy, though, and difficult to sleep. As a traveler trying to sleep well in order to get the most out my New Zealand experience, that was a bummer.
    USA, All Female Group, 18-24
  • 7.7

    Very Good

    12 Mar 2019
    Overall a nice hostel for a few days- has all the facilities you would need. Rooms are quite small but was fine. Kitchen was also quite small and was hard to move around if there was more then 4 people in it. Social and homely atmosphere though. Staff very nice. Bathrooms cleaned regularly.
    England, Female, 18-24
  • 5.4


    17 Mar 2019
    Kind of a party hostel, so not the cleanest and didn’t feel comfortable leaving my stuff there, as the door was left open after they cleaned the bed beside mine. Great location by the bus stop and food market.
    Canada, Male, 25-30
  • 2.0


    08 Mar 2019
    We emailed the hostel 5 days before our booked date to ask could the booking be moved. We were advised that there was no 4 bed dorms but we were happy to stay in an 8 bed as we had changed our booking. Upon arrival we were informed that our booking hadn't been changed and we were charged in full. The staff who we met were apologetic and advised a manager would be in contact on the following Monday about a full refund. This never happened.
    Ireland, All Male Group, 25-30
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games