Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1- 20% of the total fee at any time
2- 50% of the total if the cancellation occurs one month or less before the arrival
3- 100% if the cancellation occurs 15 days or less before the arrival.

Additional Terms and Conditions

1. To make a booking it is necessary that you give us the groups details (school/association name, post address, IATA or company number, phone number and group leader name), the number of people (teachers/students) and the rooming distribution you prefer.
2. Upon booking your group, we will send you a pro forma with the booking details. To secure the booking, you will be required to make a deposit of 25% within two weeks.
3. Prepayment can be done by bank transfer or by credit card, by sending us your card number and expiry date.
4. The balance of the payment must be sent about 3 weeks prior to the groups arrival.
5. If paying by bank transfer, it is necessary to include the booking reference when making the transfer.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Safestay Barcelona Passeig de Gràcia

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

We're located in a completely refurbished impressive modernist building in the best location ever dreamed for a hostel, next to Pla§a Catalunya and Las Ramblas.

We offer amazing views over the most famous buildings and areas of Barcelona. Altogether this is one of the most spectacular hostels in Europe.

We have rooms ranging from singles and doubles to dorms. Most of the rooms are ensuite.

There's a huge bar and common room where you can meet tons of people. We offer free broadband in the common areas and high-speed internet (Premium) in all the rooms with low charge. Breakfast costs EUR 6 and includes coffee, tea, milk, juice, cereal, fruit and toast.

We're totally focused to the international traveller. From our travellers desk you can book all kinds of tours and activities in order to socialize and discover the city. If you need anything (information, assistance, etc,) or you want to book any tour or activity in or around Barcelona, you'll only need to contact our staff, who are travellers like you and will provide all the help and info.

The hostel is located just a step away from Pla§a Catalunya and Las Ramblas in the most elegant avenue and the best architectural walk in the city - The Passeig de Gracia. The quantity and quality of modernist buildings you can find in this street is unrivalled not only in Barcelona but in any city of the world. The Passeig de Gracia was designed from the beginning to be Barcelona's Grand Avenue, and is also home to Gaudi's most accomplished work and one of Modernism's best examples, La Pedrera (or Casa Mila). Today the Passeig de Gracia is an eminently commercial avenue, in the style of the great European boulevards. There is no better way to get to know the essence of Barcelona than to take a relaxed stroll along the Passeig de Gracia.

Barcelona is a city of charming streets, busy with people and full of life. The old town, comprising the Gothic quarter, the Rivera and Raval districts, is famed for its historical monuments, narrow streets and bohemian atmosphere. The city also has the biggest selection of modernist architecture; most of these buildings are in the Eixample district which constitutes a unique model of European urban planning.

Barcelona is the only European capital with over four kilometres of beaches where you can enjoy the most modern amenities and these beaches are not far from Barcelona's historical landmarks, and they have opened up our modern and cosmopolitan city to the sea. View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 8.3

  • Location 9.4

  • Staff 7.9

  • Atmosphere 7.5

  • Cleanliness 7.1

  • Facilities 6.9

Latest Reviews

  • 9.4


    25 Sep 2022
    everything is right , guy in reception is realy well😅😅 Dunno name but he knows me and my girl😁😁🙌🏽🙌🏽🙌🏽 cya next time
    Latvia, Male, 18-24
  • 9.4


    15 Sep 2022
    The only thing i can say is that i dont like to pay whit my cart all the time . All the rest was very good , but i knew for i was there before 🙂
    Belgium, Male, 41+
  • 9.1


    16 Sep 2022
    It was a very nice place to stay! The common areas were great and comfortable. The rooms and beds were standard hostel types. The duvet was only a sheet, but its understandable as its more hygienic. Location is great, its easy to go anywhere and there's many cabs in the area. check in time is 3pm, but you can check in your bags and go around, or stay in the common areas.
    Canada, Female, 18-24
  • 8.6


    21 Sep 2022
    My only complaint is the guy who was in charge of the lockerroom took too long and it was clearly not concernead for who was waiting to get their things. He was also in charge of the bar, but he was chatting with the people he was serving and didn’t even looked to us when we asked him to come open the lockerroom, he was just said he was coming and took his sweet time. Thats the only complaint of an otherwise excellent service, but it really ruined a lot of the experience
    Brazil, Male, 18-24
  • 8.0


    21 Sep 2022
    The location is perfect. Is safe to keep your luggages there. The only thing is that they ask me to change my room in my last night because of “card problems” but nothing was wrong with my card, and the same problem happens with other guest. So, this was the only thing not good. And a woman that works in the restaurant when I ask her help for take my luggage, she was a little bit rude with me. But the other guys was really nice!!
    Brazil, Female, 18-24
  • 7.7

    Very Good

    20 Sep 2022
    the bathrooms are bad. and the lockers don't have keys. the rest is fine 😁
    Portugal, Female, 18-24
  • 6.9


    23 Sep 2022
    NO DRINKING WATER 💧💦 There is a common area where you can eat but you can't store or cook anything. Not good if you are traveling for more than the weekend.
    Northern Ireland, Female, 31-40
  • 6.6


    14 Sep 2022
    Hostel is basic and the room looked a bit cell like, but it is in a good location, clean and cheap. Because of its size, it lacks a little character and atmosphere but fine if you are not planning on hanging out. I had booked an all female dorm but they messed up my booking so I ended up in a mixed dorm above the hostel bar. If possible, I would recommend you request a room not above the bar if you want to sleep before 1am. I feel that this room should be discounted given the noise.
    England, Female, 25-30
  • 5.1


    21 Sep 2022
    The place has a great location but was filthy; the bathrooms were clogged and our shower didn't even have a curtain, so the girls were a little uncomfortable since it was a mixed room. The toilet didn't work so we had to go all the way down to use the restroom. They advertise the place as having a kitchen that they don't have, so you eat out every day. The staff was very rude, sometimes even saying out loud how they would rather be somewhere else. Overall a terrible experience.
    Argentina, Male, 25-30
  • 2.3


    19 Sep 2022
    At first, when we came inside the hostel, there was dirt all over the reception and a bad smell. After we got the "key" to the room we took the elevator to the 6th floor, the elevator was dirty and a few insects. When we got to the 6th floor there was a door to get inside the room corridor, we couldn't open it so we came back to the reception so they brought someone to fix it. When we finally got inside the room we saw that our beds weren't ready for us as they should be. Everyday we had problem
    Israel, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Vending Machines
  • Wi-Fi