Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

1 month for groups more than 20 people
Please note our Policy:
Bookings of more than 12 people or exceeding the 300€ would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply:
Payments: The hostel will contact you to arrange the payment of 30% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date.
Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date.
The 30% deposit as well as Hostelworld deposit are non-refundable.
Failure to comply with this special conditions will result in your booking being cancelled.

Additional Terms and Conditions

1 month for groups more than 20 people
Please note our Policy:
Bookings of more than 12 people or exceeding the 300€ would need to be confirmed by the hostel. Special cancellation, amendment and payment policy will apply:
Payments: The hostel will contact you to arrange the payment of 30% of the total booking as a deposit to guarantee the reservation. Payment of the full outstanding balance will have to be made at least 1 month before the check in date.
Cancelations and amendments: No cancelations or amendments can be made 1 month or less prior to arrival date.
The 30% deposit as well as Hostelworld deposit are non-refundable.
Failure to comply with this special conditions will result in your booking being cancelled.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Safestay Madrid

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Hostelworld guests have had consistently high praise for Safestay Madrid, saying 'the facilities are amazing, [there's] huge comfortable and quiet bunk beds, really friendly staff, good breakfast options, good location. Can't ask for more'. Visitors also tell us they appreciate the 'very professional, knowledgeable, and helpful staff'. We like how spacious this hostel is, with a rooftop terrace and free Wi-Fi. It's also right next to a metro stop.

Property Description

Safestay Madrid is Madrid's first luxury youth hostel at backpackers' prices! Located in a 19th century palace, is the most modern and stylish hostel of Madrid. Our privileged location, by Alonso Martinez square, makes us the ideal base to explore and enjoy our city

Come & enjoy the Safestay Madrid experience!

In addition to our free daily tours, be connected thanks to our Free WiFi, relax watching a movie in our In-house cinema or party in our cool bar!
A new roof terrace is waiting for you as well!!
Casa Suecia provides F&B for the hostel.

Whether you just wish to relax, meet new people or party away in Madrid, Safestay Madrid is the ideal choice.

Having travelled around the world, we know how a hostel should be!

- Spacious rooms! some of our rooms have 35 sqm
- Free Wifi, also in the rooms
- Custom made bunk beds & first quality mattress! Big enough for you
- All our rooms are air conditioned & have lockers
- Maximum security with RFID key cards for rooms
- 24h Reception
- Girls only rooms, including a make up table with all you need
- Cool designed double rooms with ensuite bathroom
- Dorms for 4, 6, 8 & 12 people with shared bathrooms
- Premium Dorms for 4 & 6 people with ensuite bathroom
- No children allowed below 18 unless they are with an adult and they have the room just for themselves

Cancelation: If you would like to cancel your reservation you should do it at least 24h before the arrival date by e-mail, and this would be for free. Otherwise we will charge the first night on that card. THIS EXCLUDES NON-REFUNDABLE RATES which are charged in full.

No doubts, this is Safestay Madrid! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.0

  • Location 9.0

  • Staff 8.5

  • Atmosphere 7.8

  • Cleanliness 9.0

  • Facilities 8.0


Latest Reviews

  • 10.0

    Superb

    07 Oct 2021
    SafeStay Madrid was my first experience in a hostel and I must say I was very impressed. The whole building from the reception to the room and showers was very clean at all times. The room itself was a good size giving everyone enough space to relax comfortably and the locker was good. I would highly recommend!
    England, Male, 25-30
  • 10.0

    Superb

    27 Sep 2021
    The hostel is in a beautiful building very close to downtown and has a big terrace overlooking the city
    Canada, Female, 31-40
  • 10.0

    Superb

    24 Sep 2021
    Incredible hotel, already looking forward to staying there again
    USA, Female, 25-30
  • 9.7

    Superb

    25 Sep 2021
    Stayed here for a single night and had no complaints. Easy to get to from the airport and the rooms were clean with outlets on every bed.
    USA, Male, 25-30
  • 9.4

    Superb

    08 Oct 2021
    great place near the Chueca neighborhood. It is a little farther away than where the other hostels are situated so if you are trying to be in the middle of the historic area this one is not so much for you but if you want a cool neighborhood this one is nice. It has a great rooftop that is only open evenings make sure to check out the view. Make sure you check out "La Duquesita" a great little pastry shop a few blocks away.
    USA, Male, 25-30
  • 9.4

    Superb

    02 Oct 2021
    Very nice and clean Hostel! The employees there are super nice, Good Location
    Germany, Female, 18-24
  • 9.4

    Superb

    29 Sep 2021
    Overall, I enjoyed my stay at Safestay. I just needed an affordable place to sleep while I settled in the city.
    USA, Male, 31-40
  • 8.0

    Fabulous

    02 Oct 2021
    No me gustó que se comparten 4 duchas para varias habitaciones de varias personas al igual que el baño, no es un baño independiente por habitación compartida. La ubicación es muy buena y segura, las habitaciones muy limpias y el espacio para dejar las cosas algo pequeño
    Colombia, Male, 25-30
  • 6.6

    Good

    25 Sep 2021
    The most annoying thing was that they kicked you out of the terrace, because there is a “private party” which would make hell of a noise till late and you can’t be even part of it, or order or drink beer somewhere. Also random people wander through hostel to the teracce bar so it didn’t feel too safe.
    Czech Republic, Male, 25-30
  • 5.1

    Rating

    05 Oct 2021
    Staff were very slow and the terrace staff tried to make us order a 6 euro beer to sit on the terrace so really not included in the hostel at all. Common rooms were not very good. Cleaning staff moved my stuff when I was gone. Side note the terrace bar sold a bottle of wine for 150 euro and I’m 100% certain it’s doggy wine
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Nightclub
  • Wi-Fi


Awards

  • 2014

    1st, Most Popular Hostels Madrid

Nominations

  • 2016

    Worldwide Large Hostel

  • 2015

    Worldwide Large Hostel

  • 2014

    Worldwide Large Hostel

View all Award Winners

Safestay Madrid says

In January 2013 the Guardian selected us as one of the 10 best luxury hostels in Europe.
We're really proud of our rooms; all the bunk beds also have an special place where you can store small important things (wallet phones, etc.). In addition, they also have plugs for anything the customer may need for charging phones, cameras, tablets, and computers. All bunk beds have a reading light for not disturbing other guests in the room.
We cater to all types of traveller, from a group of girls to a solo traveller, a family, a couple or a businessman. All have a room in U Hostels. Of course, we are fully adapted to people with disabilities. Alvaro, Owner

×