Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note this Hostel will request 1 night payment in advance to accept your group booking. Please contact the hostel after you proceed your booking to arrange this 1 night payment.

Cancellation Policy: you can cancel up until 2 weeks prior to your arrival date free of charge. If you cancel less than 2 weeks prior to your arrival date, we will charge the first 2 nights of your reservation as a cancellation fee.

No Show Policy: if you do not arrive on the specified date of arrival for your reservation you will be charged the full price of the first 2 nights of your reservation.

Reduction in Numbers Policy: we do not accept any change to the number of people in your group without notification at least 2 weeks prior to your specified arrival date.

Additional Terms and Conditions

Touristic Tax: Sant Jordi Albergs, s.l. informs that, due to "LEy 5/2012 of 20 March 2012, the establishment is enforced to collect the amount corresponding to the touristic tax. In conformity with the definition provided by the "Decreto Ley 3/2012", 16th October, the amount due will be calculate per person per night ( not applicable to minors under 16 years of age) with a maximum of 7 nights. In the case of minors (under 16 years of age), to avoid the required payment of the tourist tax proof of age must be established and verified with official documentation ( personal ID or Passport).

Key Deposit: at the time of check-in, a key deposit of 10€ per guest will be charged. The same must be paid in cash. The deposit will be refunded upon check-out at the moment of successful return of all the keys and after checked the good conditions of the rooms occupied. The penalty for the loss of a key is 10€ for each key lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Sant Jordi Hostels Rock Palace

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Registration number AJ000593

Sant Jordi Hostels – Rock Palace is a designer hostel located in the heart of Barcelona. The hostel is dedicated to rock music from different ages, with each floor a different iconic period of music. Fitted out with modern facilities, guests can utilise the free computer room and Wi-Fi throughout the building, soundproof rooms, huge guest kitchen and spacious bathrooms.

The hostel is only a 5-minute walk from one of the main shopping strips in Barcelona: Passeig de Gracia, where guests can also find the nearest metro (Passeig de Gracia), and only 10 minutes from Plaça de Catalunya. Each guest receives a free map when checking in, as well as the staff explaining the best places to see, metro cards to buy and how to get around Barcelona.

Sant Jordi Hostels have created a hostel for the modern-day backpacker, making sure to include facilities creating the comforts of home and ensuring a high quality stay for guests, including the rooftop pool (open from April – October), laundry service and common area to meet with other guests.

In the rooms, each bed has its own reading lamp, storage cubby and power outlet to charge devices. Guests can also store larger bags in the lockers designed for guests with larger backpacks.

The guests can also have fun by participating in the events put on by the Sant Jordi staff. Most nights there is the option of dinner as well as night guides to the local bars and nightclubs. Guests can also utilise the free walking tour leaving daily from Plaça de l’Ángel in the Gothic quarter (Jaume I metro stop).

Reception is open 24/7; manned by a friendly, multi-lingual team who will provide you all the information you will need or want - sightseeing, transportation, restaurants, nightlife and more.

Breakfast is available everyday between 8:30 am – 10:30 am

Check-in is from 2:00 pm

Please Note: If you are changing your arrival time, please e-mail us. It is important that we are kept aware of any changes to your reservation. Note that the booking system uses the 24-hour clock.

Check-out is at 11:00 am

If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. Sant Jordi Hostels also have free luggage storage!

Cancellation Policy

Cancellations are accepted by e-mail only and have to be received at least 24 hours in advance of your arrival time. There are no exceptions. All late cancellations will be automatically charged the price of the first night of the reservation to the credit card provided with the booking.

*If you choose to make a Non-Flexible Booking and you cancel your booking then, regardless of how much notice you give, DEPOSITS AND BOOKING FEES WILL BE NON-REFUNDABLE.

A tourist tax of 0.72 EUR per person per night will apply for the first 7 nights. Children under 16 are exempt.

A 10€ deposit in cash (euros only) is required for your allocated key card upon check-in. You can claim the deposit when returning your room key card to the Front Desk at check-out. Losing or failing to return your key card will result in forfeiture of the deposit amount and a new deposit will need to be made for replacing it. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 9.5

  • Staff 9.5

  • Atmosphere 9.4

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    09 Sep 2019
    This hostel was great! The staff was friendly and welcoming, the roof and other lounging areas were all pretty great. The shower on my floor was not the best but I just went one floor up to shower. Their nightly pub crawl was fun and an easy way to meet other people. They also offer breakfast and dinner for a good price. Cacau was lovely and flexible when I had to change my arrival date and when my flight back was going to be canceled she was open to helping me find a place to stay. I recommend
    Brazil, Female, 25-30
  • 10.0


    09 Sep 2019
    Great hostel! I met some amazing people and the staff was extremely friendly and helpful. The hostel is also very clean and offers a lot of facilities. The only thing I missed was a bar but with the 24h supermarket next door, it was not a big problem. The dinners they offer are great and I got a free beer with it.
    Netherlands, Female, 18-24
  • 10.0


    09 Sep 2019
    One of the best hostel I've stayed in so far. They serve those nachos and sangria that are just amazing!!! Great staff, very helpful and all big smiles. Thx guys for the experience. Will be back for sure whenever in Barcelona.
    Ireland, Male, 25-30
  • 10.0


    07 Sep 2019
    Great social and party vibe and friendly staff, what more could ya want!
    Australia, Male, 18-24
  • 9.7


    13 Sep 2019
    Really good hostel. Good mix of guests ranging from 20 - 35 but I'd say most guest are 24+ so that suited myself and my friend. Pub crawl is free and includes entry to a club. Dinner downstairs is cheap and worth doing to meet a few people. Staff are very helpful and seem genuine. Only downside I'd say is that the beds aren't the best and there's a lack of communal toilets which I found to be the case in another Barcelona hostel also.
    Ireland, Male, 25-30
  • 9.7


    12 Sep 2019
    Hostel stay was incredible. The crew was extremely competent and knowledgeable of the city and nurtured a friendly environment. Special thanks for Cacau, Charly, Martin, Avian, Gonzalo and Juan who made our stay fun and for the jam sessions.
    Brazil, Male, 25-30
  • 9.4


    07 Sep 2019
    Solid hostel!! I was only there for one night for an awkward layover, but I'm going back in two weeks and can't wait! The staff was great, the building is great, hostel has a rooftop deck AND pool?? Also...rock n roll baby \m/
    USA, Female, 18-24
  • 8.9


    17 Sep 2019
    I really enjoyed how helpful the staff were at all times.
    USA, Male, 25-30
  • 5.4


    08 Sep 2019
    I’m honestly surprised by the many positive reviews. I’m really not a princess and not picky but this hostel just wasn’t good. There was only 1 bathroom and 2 shower stalls on the entire floor both of which reeked awfully! You can’t control the lights in the room or open the windows - staff controls both. Lights were turned off anywhere between 23-01:00 - no telling when it’s gonna be. Rooms have to be locked manually with the keycard which many people don’t do so my room was constantly open...
    Austria, Female, 25-30
  • 4.9


    09 Sep 2019
    They close the rooftop at either 930 pm or 10 pm, which is really annoying because it makes no sense. At one point I was reading a book in the lounge making zero noise and they said it’s closed and kicked me out, which makes no sense. Illogical rules that the front desk is incapable of explaining. Also, the whole place smells like a wet towel. Barcelona itself was incredible, I’d give this hostel 1.5 stars out of 4. And the spa in the picture isn’t heated and nobody uses it cuz it’s freezing.
    USA, Male, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • DVD's
  • Wi-Fi


  • 2017

    3rd, Hostel Chain

  • 2017

    6th, Worldwide Large Hostel

  • 2016

    3rd, Best Small Hostel Chain

  • 2016

    4th, Worldwide Large Hostel

  • 2015

    1st, New to Hostelworld

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