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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Please note this Hostel will request 1 night payment in advance to accept your group booking. Please contact the hostel after you proceed your booking to arrange this 1 night payment.

Cancellation Policy: you can cancel up until 2 weeks prior to your arrival date free of charge. If you cancel less than 2 weeks prior to your arrival date, we will charge the first 2 nights of your reservation as a cancellation fee.

No Show Policy: if you do not arrive on the specified date of arrival for your reservation you will be charged the full price of the first 2 nights of your reservation.

Reduction in Numbers Policy: we do not accept any change to the number of people in your group without notification at least 2 weeks prior to your specified arrival date.

Additional Terms and Conditions

Touristic Tax: Sant Jordi Albergs, s.l. informs that, due to "LEy 5/2012 of 20 March 2012, the establishment is enforced to collect the amount corresponding to the touristic tax. In conformity with the definition provided by the "Decreto Ley 3/2012", 16th October, the amount due will be calculate per person per night ( not applicable to minors under 16 years of age) with a maximum of 7 nights. In the case of minors (under 16 years of age), to avoid the required payment of the tourist tax proof of age must be established and verified with official documentation ( personal ID or Passport).

Key Deposit: at the time of check-in, a key deposit of 10€ per guest will be charged. The same must be paid in cash. The deposit will be refunded upon check-out at the moment of successful return of all the keys and after checked the good conditions of the rooms occupied. The penalty for the loss of a key is 10€ for each key lost.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Sant Jordi Hostels Rock Palace

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

OVERVIEW

Registration number AJ000593

Our Rock Palace Hostel takes rock and roll to a new level, featuring classic designs from rock legends and an atmosphere that will plunge you headfirst into Barcelona nightlife. When exploring our roof-top pool from April to September, club themed common areas, famous bar, guitar collection and guest kitchen, try not to get overwhelmed. To keep this celebrated style, all common areas radiate the rock n roll vibe and are designed after famous bars and clubs. Soundproof rooms, new appliances, free wifi, guest computers and all our other services are designed for optimal guest comfort. With modern facilities, a central location and a reputation for being the best hostel in Barcelona, Rock Palace will have you awestruck from your first step in the door.

LOCATION

We're in the middle of the trendy Eixample neighborhood, where you'll have endless options for the best brunch spots, tapas bars, and places to grab a Latino-style cocktail. The hostel is only a 5-minute walk from one of the main shopping streets in Barcelona: Passeig de Gracia, where guests can also find the nearest metro station (Passeig de Gracia) and hop on metro lines L2, L3, and L4. We are also only 10 minutes away from Plaa de Catalunya, which is also the Airport Bus drop-off point, and from there it takes just 40 minutes to reach Barcelona-El Prat Airport.

ROOMS AND DORMS

We've got mixed and female rooms in all sizes, some of them en-suite, so you can roll out of bed and into a hot shower. All our rooms have Air Conditioning and lights and charging stations at each bed to make down-time even more convenient. Also, every room has its own security lockers for which you don't need a padlock to keep your valuables safe, so you can explore the city hands-free. We'll provide free linen too.

EXTRAS AND ACTIVITIES

You can throw together a tasty meal in our well-equipped guest kitchen before one of our legendary Barcelona party nights. Or just join our daily night activities and share some delicious meals with other guests while you prepare to join our famous group parties for an introduction to the clubs and bars of our city's renowned nightlife.

If quiet nights in are more your style, grab a guitar from reception and strum a few tunes in one of our many chill-out areas. Our guests can use our computers for free and we offer free Wi-Fi as well all around the hostel. We do offer laundry facilities in case your clubbing clothes need a bit of a refresh. Use our elevator to make the journey even easier.

Our young, friendly staff will give you all the info you need to enjoy Barcelona along with a free city map. If you want to discover Barcelona differently, you can rent a bike or a skateboard and ride your way through the city. At the reception, you'll also find at your disposal renting service of towels.

THINGS TO NOTE

Reception is open 24/7, manned by a friendly, multi-lingual team who will provide you all the information you will need or want - sightseeing, transportation, restaurants, nightlife, and more. Also, a free walking tour leaves daily from the hostel.

Breakfast is available everyday between 8:30 - 10:30 (8:30 AM - 10:30 AM)

Check-in is from 14:00 (2 PM).

Please Note: If you are changing your arrival time, please e-mail us. We must be kept aware of any changes to your reservation. Note that the booking system uses the 24-hour clock.

Check-out is at 11:00 (11 AM)

If your departure is later, you are more than welcome to utilize the common areas of our hostel during that day. Sant Jordi Hostels also have free luggage storage!

CANCELLATION POLICY

Cancellations will only be accepted by email and must be received according to the deadlines established in each rate (check your conditions in your reservation details). In all late cancellations and no-shows, the deposit charged on the credit card during the booking process will not be refunded. In addition, in these cases, the full amount of the reservation will be automatically charged. No exceptions will be made.

Flexible Rates: 15% Deposit is paid to Hostelworld at the moment of booking. The remaining amount will be paid at check-in or charged automatically at 8 pm on the arrival day. It is possible to cancel, free of charge, up to 24 hours before the day of arrival. Please note that in case of late cancellation or no show, the total amount of the booking will be charged.

Non-Refundable Rates: If you choose to make a Non-Refundable reservation and cancel your reservation, regardless of the amount of notice you give,
DEPOSITS AND RESERVATION FEES WILL NOT BE REFUNDABLE.

TOURIST TAX

The tourist tax is not included in the price of the reservation. Amount: 3.03€ per person and per night, up to a maximum of 7 days. Exempt from paying this tourist tax are persons under 16 years of age, stays due to force majeure or health reasons* and travelers adhering to programs subsidized by the Public Administration (such as IMSERSO).
*It will be necessary to present a document accrediting the medical reason.

DEPOSIT

A 10.00€ deposit in cash (euros only) is required for your allocated key card upon check-in. You can claim the deposit when returning your room key card to the Front Desk at check-out. Losing or failing to return your key card will result in forfeiture of the deposit amount and a new deposit will need to be made for replacing it.

UNDER 18 YEARS OF AGE

To stay at Sant Jordi Hostels, guests under 18 years of age traveling alone will have to present signed permission from their parent or legal guardian, as well as a signed photocopy of their identity documents.
For the guardianship and comfort of minors and other guests, minors from 16 years of age traveling alone or accompanied by their direct relatives, may not share the bedroom with the other guests. Minors and their families must book a whole bedroom or a private room just for them.

Likewise, in the case of group reservations for minors, those under 18 cannot share a dormitory with the other guests, and must in any case reserve entire bedrooms for them or private rooms. In the event that the minor customer causes any kind of damage to the installation, the full cost of the repair will be charged. View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.5

  • Staff 9.6

  • Atmosphere 9.4

  • Cleanliness 8.9

  • Facilities 9.1


Latest Reviews

  • 10.0

    Superb

    23 Jun 2022
    Great hostel with an amazing location. The staff was super friendly and helpful if you needed anything. I also found it to be very clean! The sheets smelled great. The pool on the roof was a great spot to meet people. Would absolutely stay here again
    Bosnia And Herzegovina, Female, 25-30
  • 10.0

    Superb

    13 Jun 2022
    I really liked this place! It was a great location downtown. The staff were very nice and easy to talk to. The roof was pretty cool. And there was a pool. I do with there was a bar but we did have an epic night where they took us to a few different bars/club which was awesome. The other people there were so much fun!
    Canada, Male, 25-30
  • 10.0

    Superb

    11 Jun 2022
    The staff were so helpful by providing a map to explore and going over everything in the room. I wish I could have stayed longer! Definitely would recommend staying here!!
    USA, Female, 18-24
  • 9.7

    Superb

    27 Jun 2022
    This hostel was so much fun and very clean and beautiful rooms! The staff was very friendly and they had many activities for the guests :)
    USA, Female, 18-24
  • 9.7

    Superb

    17 Jun 2022
    Awesome staff, fantastic activities and events for the hostel dwellers! Highly reccomend this place especially if it’s your first time!
    New Zealand, Female, 25-30
  • 9.7

    Superb

    17 Jun 2022
    the cleanest hostel i’ve stayed in, nicely air conditioned, well equipped with hairdryers and a large kitchen. i’ll stay here again
    England, Male, 25-30
  • 9.7

    Superb

    15 Jun 2022
    I was only here for one night, so I didn’t get to fully experience it, but it seemed like a great hostel to meet people. I think curtains between the beds would be nicer.
    USA, Female, 25-30
  • 9.7

    Superb

    14 Jun 2022
    Loved my stay here, super friendly staff, great kitchen facilities & also you can avail of basic breakfast and homemade dinners for a small additional fee! Free luggage storage and great social vibes- very easy to make friends! Also the rooftop pool is a nice addition. Felt very welcome, would stay here again.
    Ireland, Female, 25-30
  • 8.3

    Fabulous

    14 Jun 2022
    Great hostel however they could improve the beds a lot hahah and have somewhere to store big bags in the room as the lockers only fit small bags
    Australia, Female, 18-24
  • 7.4

    Very Good

    21 Jun 2022
    No está mal pero podría estar mucho mejor. Noté mucho desorden en la habitación y en los baños. El baño del segundo piso estaba lleno de shampoo, jabones, cepillos, cremas.. cada uno dejaba sus elementos de higiene tirados en el baño y eso que era un baño muy pequeño y no tenía ni un gancho ni un estante para poner nada mientras te bañabas. La habitación donde yo estaba era un desorden total, cada uno dejaba todas sus pertenencias tiradas en el piso, toallas y ropa mojada colgadas por todos lados, incluso
    Argentina, Male, 25-30
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Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Reception
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


Awards

  • 2020

    1st, Hostel Chain

  • 2019

    3rd, Hostel Chain

  • 2019

    3rd, Best Small Hostel Chain

  • 2017

    3rd, Hostel Chain

  • 2017

    6th, Worldwide Large Hostel

  • 2016

    3rd, Best Small Hostel Chain

  • 2016

    4th, Worldwide Large Hostel

  • 2015

    1st, New to Hostelworld

View all Award Winners

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