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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

There will be no refunds in the case of cancellation. We may not be able to accept modifications to the booking (e.g. number of guests, nights etc.).

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Santiago Guesthouse Hiroshima

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Santiago Guesthouse Hiroshima is right in the centre of Hiroshima City, with many shops and restaurants in the immediate vicinity.

Backpackers and business people alike can enjoy our stylishly modern and comfortable rooms, as well as a relaxing common area with kitchen.

We have both private rooms and dormitories, but the beds in the dormitories also each have their own private nook complete with curtain, power point and reading light (with the exception of two beds in the 6 bed dorm). Lockers are available to store valuables.

***Property Polices and Conditions***
1).Cancellation Policy:
-cancellation fee is:
100% of bed/room price if cancelled on day of arrival
80% of bed/room price if cancelled one day prior to arrival
50% of bed/room price if cancelled 2 days before arrival.
2). Check in is from 4 p.m. Check out is up to 11 a.m. You are welcome to leave your belongings at reception if you arrive any time earlier than 4 p.m.
3). We accept cash payment only
4).Group Bookings:
-are charged at time of booking
-refunds are not available in the case of cancelling, modification, unused nights etc, and please understand that travel dates may not be changed
5). Guests must make their own beds using the two sheets provided View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.4

  • Location 9.4

  • Staff 8.4

  • Atmosphere 8.0

  • Cleanliness 8.4

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    20 Sep 2019
    I can watch Netflix 😁😊 The guests and staff members are friendly and welcoming.Highly recommend this guesthouse. The location is perfect too!
    Canada, Male, 25-30
  • 8.6

    Fabulous

    04 Nov 2019
    Overall a good hostel. Had minimal interaction with people and staff (not through their fault or anything) but place was clean, amenities were all up to scratch and yeh, no issues whatsoever :)
    Germany, All Male Group, 31-40
  • 8.3

    Fabulous

    09 Oct 2019
    This is not your typical hostel in that the beds and pillows are not standard beds and pillows. Three of us had our own room which was not very spacious. There was a bunk bed and a single “bed” for two people. Not typical, but wasn’t an issue either. Just be aware that you may not be comfortable. Clean facilities. Staff was friendly, but seemed unprepared for check-in. Communal area was not the cleanest, but nice. I would recommend, but just look into the sleeping arrangements.
    USA, Male, 25-30
  • 8.3

    Fabulous

    06 Sep 2019
    Enjoyed my stay there. I felt relaxed. The only complaint is that there is very little room for your gear when sharing dorms. Not a major problem but a point I should make. There is the offer of free coffee but for those who like milk with their coffee you need to have your own. Bottom line is that would go back there again.
    England, Male, 41+
  • 8.0

    Fabulous

    10 Oct 2019
    Beds are uncomfortable, pretty much just sleeping on wooden flooring with a thin sheet as a mattress. Other than this it's a decent place
    Wales, Couple, 18-24
  • 8.0

    Fabulous

    30 Aug 2019
    very nice bathroom and location along with the rooms and most of all super cheap!
    USA, Male, 18-24
  • 7.1

    Very Good

    07 Nov 2019
    Good location but the hostel itself isn’t amazing. There is no security if you are on level 6. People can walk in an out of the room as they please. Also no luggage room so if you arrive early just expected to leave bags in reception. The beds do not have sufficient mattresses so not a great sleep and the bathroom is two levels down which is inconvenient.
    Australia, Female, 25-30
  • 6.6

    Good

    14 Sep 2019
    If you want a real pillow and a comfy bed don’t go here.....
    England, Female, 18-24
  • 5.7

    Rating

    08 Sep 2019
    The hostels not bad, but if you're looking for a good nights sleep you certainly won't get it here. You're on a mat about 1cm thick. You might as well just be sleeping on the sheet of wood underneath it. Location is good but be prepared to really ache in the morning! I read a few reviews that mentioned about the beds and I wish I had listened! Wouldnt stay again
    England, Male, 25-30
  • 5.4

    Rating

    25 Nov 2019
    Unclean and uncomfortable stay. No security for luggage. Bathroom on seperate floor to beds.
    Australia, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hair Dryers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
Services
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Entertainment
  • Wi-Fi


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