Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, College / University If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Right on the narrow strip of land off the coast of the Yucatan Peninsula where Cancun’s most famous hotels and clubs are, the Selina Cancun Laguna Hotel Zone is where you want to be.

Cancun has everything: white sand beaches, gourmet restaurants, huge clubs, and a thirst for life. Lounge by the beach, visit our pool, party all night with hundreds of strangers/best friends, explore the nearby jungles and Mayan ruins, or simply seek out the best chilaquiles. No matter what travel experience you’re looking for, Cancun is the place to be. From taco joints to turquoise waters, Selina Cancun Laguna Hotel Zone is ready to help you embrace the best of Mexico.

Wellness activities are included when you stay at Selina Cancún Laguna Hotel Zone.
Enjoy daily morning yoga or meditation sessions every time you book with us.

Stay in our dormitories, private, standard, or our deluxe rooms. Suites and family rooms available. Eat and drink and enjoy live music at our Playground, take a dip in our pool, and take day trips to Chichen Itza and other historical and archaeological sites nearby.

Cancellation policy: 24hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards (Visa, MasterCard), debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast not included but can be bought at additional cost.

24 hour Reception.
No curfew.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.
The maximum period of stay is of 14 days.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 8.9

  • Location 9.5

  • Staff 8.1

  • Atmosphere 8.1

  • Cleanliness 7.8

  • Facilities 8.7

Latest Reviews

  • 10.0


    01 Jul 2019
    Decided to book for a longer stay here and it was the best experience ever. We stayed in two different rooms. The first one had a big a beautiful bathroom with mirror and a long table in the room. It was very comfortable and pricier than the second room we stayed at which was also very spacious with the only difference that the bathroom didn’t have a mirror which made it a little hard for 4 ladies to get ready quickly. We did have a body length mirror tho. Will stay here again in a heartbeat.
    USA, All Female Group, 25-30
  • 9.7


    16 Aug 2019
    Love love love Selina, always stay in Selina hostels when I travel, Cancun Laguna was no exception. Beautiful lagoon view from the pool. Lovely bar area. Great library, kitchen and cinema area. Friendly reception staff, comfortable beds, awesome music. Recommended.
    Mexico, Couple, 31-40
  • 9.4


    16 Oct 2019
    The best hostel I’ve ever booked to date. Lots of activities to do - yoga, pool, TRX, movie night to name a few. Lots of chill places to hangout. I personally spent most of my time by the hammocks. Nice controllable air conditioning. Staff can be friendlier but great location and lots of open space.
    Philippines, Male, 25-30
  • 8.9


    28 Jun 2019
    Really lovely place, staff were really great and helpful. Rooms are comfy and spacy, my one issue was that the floor used to tile a lot of this place becomes a massive slip hazrd when wet so look out for that!
    England, Female, 18-24
  • 8.0


    25 Sep 2019
    Nice hostel, but the check wasn't willing to accept out website booking, had to wait in the lobby until they sent us a confirmation email. Another thing is that they would not accept the price quoted on website, and wanted more. I've been to other Selina's and never heard of this!
    Israel, Male, 18-24
  • 7.4

    Very Good

    04 Oct 2019
    The location was fantastic, but one of the staff members was pretty abrupt and rude, the other was lovely though. And the check in process is ridiculously slow and inefficient.
    Australia, Female, 25-30
  • 7.1

    Very Good

    11 Aug 2019
    Beautiful hostel, unbelievably large pool, amazing location. Not much of a vibe, tho, but maybe it's bc i went there on low season.
    Brazil, Female, 25-30
  • 6.3


    22 Sep 2019
    So bad, we can't unlocked our room so we have to ask the reaception to get in
    Israel, Male, 18-24
  • 5.4


    10 Jul 2019
    The staff in the fromt desh was so unplesent, i was already in more than 10 selina around the word and the staff in here was 1 from 10
    Israel, Couple, 18-24
  • 4.6


    26 Aug 2019
    Got a severe chest infection because of the mild in the room Wouldn’t recommend. They give you clean sheets but they all had stains on them like really bad ones!! Got ripped off by the tour company for the pink lake ! Don’t buy any tours from them because you can buy cheaper ones that don’t do false advertising
    Australia, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Outdoor Swimming Pool
  • Parking
  • Security Lockers
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
  • Wi-Fi