Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Right on the narrow strip of land off the coast of the Yucatan Peninsula where Cancun’s most famous hotels and clubs are, the Selina Cancun Laguna Hotel Zone is where you want to be.

Cancun has everything: white sand beaches, gourmet restaurants, huge clubs, and a thirst for life. Lounge by the beach, visit our pool, party all night with hundreds of strangers/best friends, explore the nearby jungles and Mayan ruins, or simply seek out the best chilaquiles. No matter what travel experience you’re looking for, Cancun is the place to be. From taco joints to turquoise waters, Selina Cancun Laguna Hotel Zone is ready to help you embrace the best of Mexico.

Wellness activities are included when you stay at Selina Cancún Laguna Hotel Zone.
Enjoy daily morning yoga or meditation sessions every time you book with us.

Stay in our dormitories, private, standard, or our deluxe rooms. Suites and family rooms available. Eat and drink and enjoy live music at our Playground, take a dip in our pool, and take day trips to Chichen Itza and other historical and archaeological sites nearby.

Cancellation policy: 48 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check-in from 15:00 to 23:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards (Visa, MasterCard), debit cards.
This property may pre-authorize your card before arrival.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.

24-hour Reception.
No curfew.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.
The maximum period of stay is of 14 days.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.7

  • Location 9.2

  • Staff 8.2

  • Atmosphere 7.8

  • Cleanliness 7.3

  • Facilities 7.9

Latest Reviews

  • 10.0


    24 Jul 2022
    Sobrepasa las expectativas. La ubicación es excelente, las camas cómodas y el baño compartido amplio y limpio. La decoración del hotel es llena de colores y pinturas. Las zonas de uso común como la cocina, la sala de estar e incluso sala de cine brindan oportunidades únicas para conocer nuevas personas. La vista hacia el lago es bellísima, queda cerca a la zona rosa, pero el ruido no llega y se siente el ambiente de tranquilidad.
    Colombia, Female, 25-30
  • 9.7


    11 Aug 2022
    Lucio was amazing, he made the trip a lot better with how friendly and kind he was!
    USA, Female, 25-30
  • 9.1


    03 Sep 2022
    This hostel is in a fantastic location! The beds are comfortable and the atmosphere is nice and chilled!
    Ireland, Female, 25-30
  • 8.9


    27 Aug 2022
    The location makes the place. It is clean and beautiful, but the ambiance is outside the hostel, not inside. Loved the big pool tho
    Canada, Female, 18-24
  • 8.6


    04 Sep 2022
    Great central hostel with lots on and friendly staff. The rooms are great, but the bathrooms are a bit gross and not all have working locks. The pool is also in desperate need of a clean. Kitchen is good and well stocked and the best place to meet people!
    England, Female, 18-24
  • 8.3


    05 Aug 2022
    great hostel! rooms were clean and cool, albeit a bit annoying to have to go all the way to reception to ask them to turn it on. Good atmosphere and was quiet despite its central location. pool was a little dirty but realistically that’s just a non-essential extra.
    England, Female, 18-24
  • 7.7

    Very Good

    10 Sep 2022
    Good hostel in good location. I didn’t really enjoy cancun so was just staying here for a lay over but they upgraded our room from a dorm to a private for free and I really felt comfortable here! Thanks so much
    England, Female, 25-30
  • 7.4

    Very Good

    15 Sep 2022
    Staff was great, location was central but not right on the beach. It was fairly quite so not much socializing. The bed sheets were not very clean but the room and bathroom were clean.
    Canada, Female, 31-40
  • 6.6


    21 Aug 2022
    The pool was big but absolutely filthy. The waterline was underneath the filters so you know the water isn’t being filtered properly if at all. There was a thin layer of hair leaves bugs amongst other particles floating on the surface as well as a stench of urine in some areas. This is an unusually big hostel but because of the layout it sacrifices a lot of the hostile vibe. Rooms are super outdated. One of the rooms wasn’t ready by 3pm. Hostile definitely needs a touch of love and pride.
    USA, Male, 31-40
  • 4.9


    27 Jul 2022
    It’s located down a very dark side street I arrived at night and was quite unnerved, the luggage store always seemed to be left open. There wasn’t any bowls in the kitchen and a lot of dirty pots (people not washing up isn’t their fault but it could be monitored more). The bathrooms were dirty and there were a lot of people having a party in my room drinking their own alcohol until nearly midnight when I was trying to sleep. None of the clean beds had sheets on so I had to go back and get one.
    England, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Outdoor Swimming Pool
  • Parking
  • Security Lockers
  • 24 Hour Reception
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
  • Wi-Fi