Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Right on the narrow strip of land off the coast of the Yucatan Peninsula where Cancun’s most famous hotels and clubs are, the Selina Cancun Laguna Hotel Zone is where you want to be.

Cancun has everything: white sand beaches, gourmet restaurants, huge clubs, and a thirst for life. Lounge by the beach, visit our pool, party all night with hundreds of strangers/best friends, explore the nearby jungles and Mayan ruins, or simply seek out the best chilaquiles. No matter what travel experience you’re looking for, Cancun is the place to be. From taco joints to turquoise waters, Selina Cancun Laguna Hotel Zone is ready to help you embrace the best of Mexico.

Wellness activities are included when you stay at Selina Cancún Laguna Hotel Zone.
Enjoy daily morning yoga or meditation sessions every time you book with us.

Stay in our dormitories, private, standard, or our deluxe rooms. Suites and family rooms available. Eat and drink and enjoy live music at our Playground, take a dip in our pool, and take day trips to Chichen Itza and other historical and archaeological sites nearby.

Cancellation policy: 48 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check-in from 15:00 to 23:00.
Check out before 11:00.

Payment upon arrival by cash, credit cards (Visa, MasterCard), debit cards.
This property may pre-authorize your card before arrival.

- VAT - 19.00%
- The Environmental Tax is not included in the final price, this payment must be made at the reception at the time of check-in, the environmental tax corresponds as follows:

Private Rooms: $ 1 per room per night.
Shared Dorms: $ 1 per guest per night.

24-hour Reception.
No curfew.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.
The maximum period of stay is of 14 days.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be canceled. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.4

  • Location 9.1

  • Staff 7.9

  • Atmosphere 7.8

  • Cleanliness 7.6

  • Facilities 8.0

Latest Reviews

  • 9.4


    22 Mar 2021
    Very friendly staff. Excelent location!
    Argentina, Male, 31-40
  • 8.6


    24 Mar 2021
    Nice stay at this hostel. Wifi was not great but atmosphere was really cool. Quiet and relaxing.
    Canada, Female, 41+
  • 7.7

    Very Good

    24 Apr 2021
    Not really a Hostel
    Austria, Male, 18-24
  • 7.7

    Very Good

    09 Apr 2021
    This place has the general polish and vibe tjst selina offers. I have only two gripes: no ventilation in the rooms bathroom making it stink after use. And, there was not enough fridge space. I don't know if it hadn't been cleaned out in a while or what but the fridges were absolutely packed to the gills, i couldn't even get a litre of milk inside.
    USA, Male, 25-30
  • 6.9


    11 Apr 2021
    Despite of Covid the place is full, there’s no hand sanitizer on the hallways like they said it would, they turn off the AC 9am so no ar circulating in the full bedrooms. Didn’t feel safe at all!
    Brazil, Female, 25-30
  • 6.6


    11 Apr 2021
    Something needs to be done about the keycards, during my stay, mine kept denying me access to my room. I think on one particular day I had to go and get it fixed 3-4 times, which is no good, especially when one of those was after a shower and another was after midnight.
    England, Male, 25-30
  • 4.9


    24 Apr 2021
    No ac u it’s in rooms no privacy curtains fans are loud and people will turn off and on all through the night top bunk had little to no space laying up no light and bathroom constantly had no toilet paper or toilet lid and were not cleaned on the regular. I ordered a medium done burger and received a raw possibly just microwaved one asked to be cooked a little more came out the same and with a soggy bread.
    USA, Male, 18-24
  • 4.6


    03 Apr 2021
    Not great. Everything was pretty filthy, including the pool. The toilets rarely had toilet paper, they were dirty and the corridors were smelly. The kitchen sinks were constantly blocked and flooded at one point. I refused to use it because I thought it was so unsanitary to prepare food. The included breakfast was pretty pathetic, you got the tiniest portion and there was no variety, it was pretty low quality food as well. There is no atmosphere and the wifi was slow. I don't recommend.
    Spain, Female, 18-24
  • 4.0


    07 Apr 2021
    Awful experience. I’ve stayed in hostels all over the world, but never one that was this dirty!!!! NEVER AGAIN!!!!!!!!!!!!!! Only good thing was the location! I rather stay in Mayan Monkey!
    USA, Female, 25-30
  • 2.0


    28 Apr 2021
    The most unorganized and unprofessional hostel I have ever seen ,1- my bed was given to another person - same night , I came back at 11 pm -and I saw someone was sleeping on my bed ,The receptionist was considered given one bed for two people as a normals situation 🙈🙈🙈🙈🙈 2- there were no toilet paper in the bathrooms,I went to the reception three times , ( but they did not care , 3- I was planing to stay there for 2 weeks , but I left the day after. They had no respect for tourists,
    Canada, Male, 31-40
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Outdoor Swimming Pool
  • Parking
  • Security Lockers
  • 24 Hour Reception
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
  • Wi-Fi