Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

Right on the narrow strip of land off the coast of the Yucatan Peninsula where Cancun’s most famous hotels and clubs are, the Selina Cancun Laguna Hotel Zone is where you want to be.

Cancun has everything: white sand beaches, gourmet restaurants, huge clubs, and a thirst for life. Lounge by the beach, visit our pool, party all night with hundreds of strangers/best friends, explore the nearby jungles and Mayan ruins, or simply seek out the best chilaquiles. No matter what travel experience you’re looking for, Cancun is the place to be. From taco joints to turquoise waters, Selina Cancun Laguna Hotel Zone is ready to help you embrace the best of Mexico.

Wellness activities are included when you stay at Selina Cancún Laguna Hotel Zone.
Enjoy daily morning yoga or meditation sessions every time you book with us.

Stay in our dormitories, private, standard, or our deluxe rooms. Suites and family rooms available. Eat and drink and enjoy live music at our Playground, take a dip in our pool, and take day trips to Chichen Itza and other historical and archaeological sites nearby.

Cancellation policy: 24hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards (Visa, MasterCard), debit cards.
This property may pre-authorise your card before arrival.

Taxes not included - 19.00%
Breakfast not included but can be bought at additional cost.

24 hour Reception.
No curfew.
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.
The maximum period of stay is of 14 days.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.0

  • Location 9.3

  • Staff 7.9

  • Atmosphere 8.1

  • Cleanliness 8.5

  • Facilities 8.7

Latest Reviews

  • 10.0


    16 Dec 2019
    Never have I experienced more spacious hostel facilities! only booked 3 days, but this absolutely outstanding place became my home for 3 weeks and the amazing staff became my 2nd family! Rafa and Brandon, I miss your daily smiles at the frontdesk, always ready to listen and help. Diego, you regarded me with my name and your infectious smile every time you saw me by the pool:-) Ricardo, you were the only thing missing; someone making some more events/vibes in these fantastic surroundings. Love, J
    Denmark, Female, 31-40
  • 9.7


    17 Dec 2019
    Incredible place to stay at an unbelievable price. With all the bells and whistles of a nice resort at cheap hostel prices. Incredible location. Stay here and you'll have an amazing time.
    Australia, Male, 18-24
  • 9.1


    07 Jan 2020
    The place is awesome and the yoga/meditation classes etc. is honestly awesome. However, the first day I arrived at the hostel it was raining hard, and I approached the front desk, said hello and my get acknowledged. He didn't look at me for 30 seconds or so because he was on the laptop. He told me to wait 20 mins for my room but made me wait 45mins soaking wet. He also didn't tell me that there were activities, a library and a kitchen etc; no real welcome. The other staff are much better!
    New Zealand, Female, 25-30
  • 8.9


    05 Jan 2020
    הוסטל ברמה של מלון, הצוות היה אדיב מאוד ונחמד המיקום שלו מעולה באזור המלונות של קנקון, היה חסר רק אווירה של מטיילים ומפגש חברתי
    Israel, Male, 18-24
  • 8.9


    26 Dec 2019
    Nice party scene. Pillows are hard. Bed was hard. Place was noisy. But for the price, it is a good deal.
    USA, Male, 31-40
  • 8.6


    10 Jan 2020
    While I wouldn't really stay here for more than a day as a solo traveler because guests don't seem to socialize with each other, I did really enjoy Selina's facilities. There's definitely a bit more wear and tear here than is evident in the photos, and there was only one bathroom for several dorms in my building (I can't imagine how this works when the hostel is full, but the place seemed kind of empty during my stay), but I loved the pool, lounge area, and hammocks!
    USA, Female, 31-40
  • 7.7

    Very Good

    02 Jan 2020
    Make sure you check out at 11:00am so you dont get charged another night
    Mexico, Male, 25-30
  • 7.7

    Very Good

    18 Dec 2019
    Nice facilities; good atmosphere; large, well-equipped kitchen, great wifi, spacious and sufficiently comfortable rooms. Staff is friendly but less than helpful in many cases. My big complaint is that the 3 shared bathrooms were in disrepair/not cleaned regularly. One was out of toilet paper for 2 days and had the same empty soap container in the shower my entire stay, one was locked for two days and when finally unlocked, had a busted shower head, the other had no window dressings for privacy.
    USA, Female, 41+
  • 7.4

    Very Good

    24 Dec 2019
    This hostel has a beautiful view to the ocean and RIU hotel. Hostel is old and facilities are fine. Worth the cost.
    Israel, Male, 18-24
  • 7.1

    Very Good

    18 Dec 2019
    I arrived at 1.30am after dealing with taxi drivers who tried to rip me off. Sadly, the male reception on the desk the night I arrived, then tried to say I could not reserve a dormitory because i had arrived really late and the only option was to pay for a private room, seven times the cost of this room. Cancun is full of people trying to rip you off everywhere you go, but I’d expect more from the staff. Some staff were okay but most of them unfriendly and would speak about you in Spanish.!
    England, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Outdoor Swimming Pool
  • Parking
  • Security Lockers
  • 24 Hour Reception
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Restaurant
  • Vending Machines
  • Wi-Fi