Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Smart Stay Berlin City

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Smart Stay Hotel Berlin City is located in Charlottenburg, close to Berlin's downtown in a neighbourhood with plenty of restaurants, cafés, shops and boutiques. The City´s most fascinating sights such as Kurfürstendamm, Castle Charlottenburg with its beautiful park, the German Opera or even the Brandenburger Gate are within walking distance. Our privat parking lot at a low daily rate. 50 well-designed, spacey rooms over four floors. All rooms with bathroom, telephone, and free Wi-Fi. Breakfast is not included in our daily rate. Breakfast Buffet daily from 7am till 11am EUR 6.90/person/day View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.2

  • Location 8.5

  • Staff 8.5

  • Atmosphere 7.6

  • Cleanliness 8.9

  • Facilities 8.2

Latest Reviews

  • 9.7


    12 Dec 2018
    Good stay. Nice beds. No lockers. Great staff.
    USA, Male, 25-30
  • 9.4


    17 Nov 2018
    Good starting point when you travel from ZOB bus station. Friendly internationally minded staff. With a U-Bahn Tageskarte, there are no distances in Berlin, so any location is good at the end. In the evening, before going to the bus station, give your metro day card to someone who can use it to travel to the night shelter, to sleep somewhere off the street. Good place to meet people, like most places in Berlin.
    Belgium, Male, 41+
  • 9.1


    27 Dec 2018
    The hostel itself is not located in the downtown. However, it's compensated by great accessibility to public transport - literally 5 minutes to U-Bahn station Bismarckstraße and half an hour to main tourist attractions. 2 U-Bahn station away from ZOB, the mail couch station. You can even get there on foot - it's a 30-minute walk. Luggage storage available before check-in and after check-out. Supermarket Penny right across from the street. No guest kitchen and wifi can get shaky at times.
    Taiwan, Male, 25-30
  • 6.6


    26 Oct 2018
    the place is nice and quite cozy with a comfy ground floor where you can sped longer time working on your computer but a few things are missing: - extra toilet on the floor -- lockers in the room - coffee mashine and kettle downstairs
    Poland, Male, 31-40
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Parking
  • Reading Light
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire