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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/25

Smart Stay Berlin City

Book more than 7 days in advance for Free Cancellation.
8.2
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

The Smart Stay Hotel Berlin City is located in Charlottenburg, close to Berlin's downtown in a neighbourhood with plenty of restaurants, cafés, shops and boutiques. The City´s most fascinating sights such as Kurfürstendamm, Castle Charlottenburg with its beautiful park, the German Opera or even the Brandenburger Gate are within walking distance. Our privat parking lot at a low daily rate. 50 well-designed, spacey rooms over four floors. All rooms with bathroom, telephone, and free Wi-Fi. Breakfast is not included in our daily rate. Breakfast Buffet daily from 7am till 11am EUR 6.90/person/day View House Rules

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Reviews & Ratings

  • Value For Money 8.2

  • Security 7.8

  • Location 8.6

  • Staff 8.6

  • Atmosphere 7.4

  • Cleanliness 9.0

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    27 Aug 2019
    Clean Rooms. Knowledgable Staff. Good Location.
    USA, Male, 31-40
  • 9.7

    Superb

    11 Jun 2019
    Everything was perfect. Super clean. Room was a bit noisy as the big windows turn to the main street, but once closed the noise is significantly reduced. Excellent value for money.
    Israel, Female, 41+
  • 8.9

    Fabulous

    29 Sep 2019
    The people who work here are so friendly, and the location is great. There are bakeries and markets all around, check in/out was easy, and everything was always very clean. It asks who this is good for; Id say just about everyone except party groups and people with pets (I think). The only things that are sort of a bummer are no kitchen, the wifi isn't the greatest and there are no lockers in the room. But there is luggage storage in the lobby and the rooms have drawers to store little things.
    USA, Female, 18-24
  • 8.9

    Fabulous

    05 Jul 2019
    Just fine
    USA, Male, 41+
  • 8.3

    Fabulous

    06 Jul 2019
    The first night it was extremely loud on the street outside but this proved to be an exception. Very friendly and helpful (and adult!) staff.
    USA, Female, 41+
  • 8.0

    Fabulous

    18 Oct 2019
    Stayed there for one night and it was nice, easy access from the airport and close to the ZOB. Arrived at Schönefeld airport where I took a train and changed to the U-bahn by the Tiergarten - the hostel is located about 200 meters from the U-bahn. Had to catch a bus the morning after, at Berlin ZOB and it was a 30 minute walk from the hostel - but you could probably take the U-bahn too.. would definitely recommend for a short stayover but there is no social atmosphere.
    Denmark, Female, 18-24
  • 7.4

    Very Good

    01 Sep 2019
    They don't have lockers in the rooms.
    Turkey, Female, 25-30
  • 7.1

    Very Good

    22 Aug 2019
    There is no social aspect to this hostel whatsoever. If you are a solo traveler and looking for company, I wouldn’t recommend this spot. However, my room was very clean and comfortable. It was pretty warm as there is no air conditioning but not the end of the world. It was an okay spot to stay one night after arriving in the country mid afternoon. Close enough to Charlottenburg Palace if that’s something on your Berlin bucket list.
    USA, Female, 18-24
  • 6.6

    Good

    20 Jul 2019
    Nice place but definitely not the hostel atmosphere we expected (looking at the pictures). The staff were not friendly at all. When I came to check us in they barely looked at me - like it was a punishment to be there. The dorm and beds in it were all in all good.
    Denmark, Couple, 18-24
  • 6.0

    Good

    22 Jul 2019
    Hostel is conveniently located near an underground so can get around the city. Beds are nice and showers/bathrooms good in the 8 bed dorm. Despite this it isn’t a good hostel. There is absolutely 0 atmosphere and nothing to do at the hostel. The bar is closed and it seemed like no one was there or wanted to socialise. I wouldn’t recommend at all for a solo traveller. A wholly boring time unfortunately which is a shame in such an exciting city.
    England, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free WiFi
  • Linen Included
General
  • Breakfast Not Included
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Parking
  • Reading Light
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Towels for hire


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