Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)


Please check our Things to Note and Policies before booking

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.6

  • Cleanliness 9.7

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    06 Dec 2018
    I can’t describe how grateful I’m for my stay there. The staff took amazing care of me after a wild night out and I’m truly sorry for the negative review I caused them. It’s really like a family. It’s a nice cozy hostel, the dinner was always a delicious home cooked meal, it’s a very social place and you won’t have trouble making new friends. The location is right in the middle and everything is walkable, they also take you every night to a bar or club. Wifi is also quite good for a hostel.
    Germany, Male, 18-24
  • 10.0

    Superb

    03 Dec 2018
    Ive stayed at a lot of hostels and have never done a review. There is always the risk a hostel won't be great or will be hard to just immediately meet people to really hang out with and get to know, but sungate is by far the best hostel I've ever stayed in and that is saying a lot. It's not over crowded and it's intimate and there are things planned all day, including an awesome dinner and drinking games. Jess, Hugo, Pina, everyone and all new friends I have for life now , I love you all , amor!
    USA, Male, 31-40
  • 10.0

    Superb

    02 Dec 2018
    One of the best hostel I’ve stayed at!! Lots of solo travelers and many organized activities, very easy to socialize and make new friends :-) Location is great and bedrooms/bathrooms are pretty clean. Definitely recommend 100%!
    France, Female, 25-30
  • 10.0

    Superb

    01 Dec 2018
    Super good vibe
    Canada, Male, 31-40
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi

Awards

  • 2018

    1st, Best location

  • 2018

    1st, Worldwide Small Hostel

  • 2018

    2nd, Continent Winners Europe

  • 2018

    1st, Country Winners Spain

  • 2016

    3rd, Worldwide Small Hostel

  • 2016

    3rd, Continent Winners Europe

  • 2016

    2nd, Best Small Hostel Chain

  • 2015

    2nd, Best Small Hostel Chain

View all Award Winners

Policies

  • Age Restriction
  • Credit Cards Accepted
  • Curfew
  • Non Smoking
  • Taxes Included

Things to Note

Sungate One Hostel Polices & Cancellation:

- Check in from 13:00
- Check out before 11:00

- Payment upon arrival by cash, credit cards, debit cards. This property may pre-authorise your card before arrival
- For credit card payment, we will charge the 4% of the booking.

- Cancellation policy: 48 h before date of arrival.

Please note that any cancellations must be notified directly to the hostel at least 48 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions. In the event of a no-show, the total of the first night accommodation will be charged to your credit card. If you cancel any individual night of your reservation, then the deposit for that night will not be refunded or transferred.

-A different policy applies to confirm bookings over 300€.
To confirm your booking, you will need to provide 30% of the total amount in advance. Payment can be through credit card or we can give you our bank details for direct debit. Your booking will be confirmed once payment is received.

- Taxes included.

- Breakfast not included.

- Curfew after midnight.

- Groups reservations, more than 8 people, please contact the hostel by email.

- Children under 18 must be accompanied by an adult or having a permission for a stay signed by their parents.

- If you arrive before check in time (1 pm), you can drop your luggage and enjoy our facilities until your room is ready.

- Let us know if you have any special preferences. We will try to do our best to satisfy your expectations!


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