Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/29

Sungate One

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)


Please check our Things to Note and Policies before booking View House Rules

Overview

Stay at Sungate One and you'll find the best of Madrid right on the doorstep. If you're heading here for the first time, join one of our walking tours. As we know the city inside out, we can show you all the best spots to hit. Our roomy common area's always lively, and it's a great place to hang out with new friends. We even cook up free group dinners and organise pub crawls – so you can enjoy a hearty meal followed by a pint in the evenings. When you feel like kicking back, cook up something tasty in our guest kitchen before catching up on your favourite shows on cable TV.

Location

We're right in the heart of Centro, just around the corner from the main historical sites (plus some pretty epic nightlife). The Royal Palace of Madrid is a 12-minute walk from us and 7 minutes away you'll find the Plaza Mayor area, which is packed with restaurants and bars. Flying into Madrid-Barajas Airport? You can easily get to us on the metro. Jump on the 8 until you reach Nuevos Ministerios and then switch to the C3. Get off after one stop at Sol, and we're 3 minutes' walk away.

Rooms and Dorms

Our rooms are fully air conditioned, so you can stay nice and cool when the sun's hot. We've got mixed and female-only dorms to choose from, all with individual beds (not bunks). You'll find private lockers where you can securely store your backpack. Linen is free, and if you need a towel just give us a shout.

Extras and activities

Grab a free city map from reception and log on to the free Wi-Fi to get clued up on the best places to visit. When you feel like a quick cuppa, the tea, coffee and herbal brews are free too. If you've been travelling for a while, catch up on your laundry with our washing facilities.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.8

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.7

  • Cleanliness 9.7

  • Facilities 9.6


Latest Reviews

  • 10.0

    Superb

    20 Jun 2019
    Absolutely the best hostel I’ve ever stayed in! The staff was so helpful and kind and the environment is crazy fun. If you’re a college student or in your 20s this is the place to book no doubt!!!
    USA, Female, 18-24
  • 10.0

    Superb

    17 Jun 2019
    I cannot say enough good things about this hostel. If you're looking for a quiet place to sleep, skip it. Go here because it's a f**king party every night starting at 10pm and because you'll have an absolute riot with the staff and the other people staying at the hostel. 9pm is free dinner, 10pm the staff lead drinking games, then 11:30 is out to the bars & clubs of Madrid. Stayed here 5 days and had an insanely good time every night. Bar & club selection was fantastic, and the staff are so dope
    USA, Male, 25-30
  • 10.0

    Superb

    17 Jun 2019
    Best Hostel ever! Super friendly. Would definitely go back
    USA, Male, 18-24
  • 10.0

    Superb

    16 Jun 2019
    Prime location. Staff were friendly and easily available. Rooms were clean with no bunk beds!! Overall, really enjoyed this hostel and would definitely come back.
    USA, Female, 25-30
  • 10.0

    Superb

    15 Jun 2019
    I literally love this place. Best hostel I’ve ever stayed in. Daily events/tours, dinners, drinking games, and bar hopping. Everything’s clean and the staff is friendly. This hostel thinks of it all. I literally can’t even rave enough about this place. If you’re having doubts, stfu and book it. You WONT regret it (unless you’re a miserable fart). I did a solo trip to this hostel, but I’ve just got to bring my bros here so they can experience it, too! See y’all sooner rather than later! -Dro
    USA, Male, 25-30
  • 10.0

    Superb

    14 Jun 2019
    Consistently awesome over the years, but somehow managing to get even better with time. Thanks to all the staff, permanent and temporary, for building and keeping that atmosphere :) I still don’t know how you manage to wash and iron all that laundry every night, you should give housekeeping classes.
    France, Male, 25-30
  • 10.0

    Superb

    14 Jun 2019
    The staff is amazing, the facilities are great and clean. The dinner was delicious and the location of the place is perfect. I would reaaaaally recommend this hostel.
    Mexico, Female, 18-24
  • 10.0

    Superb

    13 Jun 2019
    Definitely this is the best hostel I´ve ever stayed. Good memories!
    Brazil, Male, 31-40
  • 9.7

    Superb

    14 Jun 2019
    The hostel is more popular with the younger crowd. They go out every night and start at the hostel. (drinking games) Usually leave around 11:30pm-12pm. They get back anywhere from 3am-6am and of course make some noise. If you're looking for older more seasoned travellers, there are better options.
    Canada, Male, 25-30
  • 9.4

    Superb

    17 Jun 2019
    Great location in Madrid that had most of the essential attractions within a 20 minute walk. Really enjoyed the free churros and was happy to have a place to lock up my luggage.
    Canada, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


Awards

  • 2019

    2nd, Hostel Chain

  • 2019

    10th, Worldwide Small Hostel

  • 2018

    1st, Worldwide Small Hostel

  • 2018

    2nd, Continent Winners Europe

  • 2018

    1st, Country Winners Spain

  • 2018

    1st, Best location

  • 2016

    3rd, Worldwide Small Hostel

  • 2016

    2nd, Best Small Hostel Chain

  • 2016

    3rd, Continent Winners Europe

  • 2015

    2nd, Best Small Hostel Chain

View all Award Winners

×