Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/21

Sungate One

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

We are a mixture of residents and travellers with different backgrounds, our travel experience has taught us a lot, that’s why we are able to help you with anything you need (we don’t promise you to find the perfect partner, but we will do our best ;) )
If you stay in our hostel we promise to show you a new way to discover the city; we can recommend you restaurants, as well as night life and cultural activities.

Sungate hostel can be found in a prime, inner city location - easily accessible from the airport and the main train station. This backpacker base is in the heart of the city; in a neighbourhood called Centro, next to the city´s historical sights, main attractions nightlife and shopping area.

Our mixed and female dorms are spacious, bright and specially designed for backpackers. All of them are equipped with air conditioning and lockers. And what's great about our hostels' rooms is that there are NO BUNK BEDS. In our spacious common area you can chill out or socialize with fellow travellers and the staff. Our fully equipped kitchen is also at your disposal where you can enjoy some beers and eat some tortilla or some typical Spanish tapas.

We also offer:

• Free maps
• Complimentary coffee, tea & yerba mate
• Hair driers
• Iron
• Laundry service (7€)
• Towels to rent (2€)


Please check our Things to Note and Policies before booking View House Rules

Overview

Stay at Sungate One and you'll find the best of Madrid right on the doorstep. If you're heading here for the first time, join one of our walking tours. As we know the city inside out, we can show you all the best spots to hit. Our roomy common area's always lively, and it's a great place to hang out with new friends. We even cook up free group dinners and organise pub crawls – so you can enjoy a hearty meal followed by a pint in the evenings. When you feel like kicking back, cook up something tasty in our guest kitchen before catching up on your favourite shows on cable TV.

Location

We're right in the heart of Centro, just around the corner from the main historical sites (plus some pretty epic nightlife). The Royal Palace of Madrid is a 12-minute walk from us and 7 minutes away you'll find the Plaza Mayor area, which is packed with restaurants and bars. Flying into Madrid-Barajas Airport? You can easily get to us on the metro. Jump on the 8 until you reach Nuevos Ministerios and then switch to the C3. Get off after one stop at Sol, and we're 3 minutes' walk away.

Rooms and Dorms

Our rooms are fully air conditioned, so you can stay nice and cool when the sun's hot. We've got mixed and female-only dorms to choose from, all with individual beds (not bunks). You'll find private lockers where you can securely store your backpack. Linen is free, and if you need a towel just give us a shout.

Extras and activities

Grab a free city map from reception and log on to the free Wi-Fi to get clued up on the best places to visit. When you feel like a quick cuppa, the tea, coffee and herbal brews are free too. If you've been travelling for a while, catch up on your laundry with our washing facilities.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.6

  • Security 9.7

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.7

  • Cleanliness 9.6

  • Facilities 9.7


Latest Reviews

  • 10.0

    Superb

    12 Jan 2020
    Fantistic hostel for Madrid.
    USA, Female, 25-30
  • 10.0

    Superb

    10 Jan 2020
    Staff are amazing and welcoming. Sungate partners with a couple tours everyday you can attach onto. The daily free dinners/drinking games are a great way to bring everyone in the hostel together. Location is central to the city, so you dont really need to use public transportation, at most a 30 min walk to museums (Prado, Reina Sofia, Thyssen), about a 20 min walk to Templo de Dob, and a 15 min walk to Mercado de San Miguel. About a 20-25 EURO Uber to the Airport which is nice and cheap too.
    USA, Male, 25-30
  • 10.0

    Superb

    06 Jan 2020
    There's always something to do here. Usually I get to meet some amazing guests and the staff treats you like family. Staying here is the right way to do solo travel!
    USA, Male, 31-40
  • 10.0

    Superb

    30 Dec 2019
    it hard to spot the entrance but its next to the o2 sign ,nice hostel right in the center, next to the main square. it got all you need, it's decorated really nice, the atmosphere is friendly but the common area is a bit small and could be organized better.
    Israel, Male, 31-40
  • 10.0

    Superb

    30 Dec 2019
    I spent two nights at Sungate One. The hostel was conveniently located with lots of shops, food, and things to do nearby. The staff was friendly and free dinner every night and churros in the morning! Would recommend this to my friends and family :)
    USA, Female, 25-30
  • 10.0

    Superb

    28 Dec 2019
    Really welcoming staff, they really do as much as possible to create a natural friendly atmosphere. Regular nights out, breakfast, dinner, tours, whatever you might expect. The rooms are designed so that everyone has enough space to be comfortable. And the location couldn’t be better, you are at the center of Madrid.
    Mexico, Male, 18-24
  • 10.0

    Superb

    24 Dec 2019
    The most amazing hostel culture and volunteers, spectacular at making everyone feel at home away from home! Big ups to Hoani, Valery and Mingy
    Australia, Male, 18-24
  • 9.7

    Superb

    09 Jan 2020
    Staff was extremely friendly and helpful! The hostel was at a amazing location (only a couple minutes from the city center!). It was also very clean, and the beds were extremely comfortable. Also free breakfast and dinner!
    USA, Male, 18-24
  • 9.7

    Superb

    05 Jan 2020
    Really cool place to stay. Felt very comfortable staying there. The staff were all really cool and helpful. Free waffles/churros in the morning and free dinner at night. Value for money is through the roof.
    Australia, Male, 18-24
  • 9.7

    Superb

    03 Jan 2020
    My room was right next to the buzzer for the downstairs door which kept me awake. Other than that it's a fabulous hostel and I would definitely return!
    Australia, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Wi-Fi


Awards

  • 2019

    10th, Worldwide Small Hostel

  • 2019

    2nd, Hostel Chain

  • 2018

    1st, Best location

  • 2018

    1st, Country Winners Spain

  • 2018

    2nd, Continent Winners Europe

  • 2018

    1st, Worldwide Small Hostel

  • 2016

    2nd, Best Small Hostel Chain

  • 2016

    3rd, Continent Winners Europe

  • 2016

    3rd, Worldwide Small Hostel

  • 2015

    2nd, Best Small Hostel Chain

View all Award Winners

×