Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Bristol Wing

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Newly opened in January 2018, The Bristol Wing was built in the refurbished Grade II listed old police headquarters in the heart of Bristol City Centre. We have a mix of private, ensuite and dorm rooms with great communal spaces on the ground floor and an award winning cafe on site offering tasty breakfast, great coffee and a super fresh lunch menu.

Our ethical and environmental credentials are second to none. We have a newly refurbed building designed to minimise our negative impact on the world (solar panels, high levels of insulation, double glazed windows etc). All of our food is sourced locally and we offer opportunities for young people to gain valuable work skills and experience.

The Bristol Wing is owned and managed by YMCA Bristol as a social enterprise - so any profits we make are reinvested in supporting young people who are homeless in the city.

The Bristol Wing is slap bang in the middle of Bristol City Centre. We are a stone’s throw from Bristol Bus Station, 20 minutes’ walk from Temple Meads Railway Station and only meters away from local bus stops. Bristols best shopping is on the door step, whether you want the independent shops of Park Street and Clifton, the big name brands in Cabot Circus or quirky market stalls in St Nicholas's Market, we're with walking distance. Bristol's historic harbour side is only ten minutes’ walk.

Ideally suited to single travellers, couples and families we have a mixture of rooms including dorm rooms, double rooms and family rooms - some with shared bathrooms and some ensuite.

The Bristol Wing Policies and Conditions:

Check in from 15:00 to 23:00.
Check out from 01:00 to 10:00.

Photo ID and card details are required on check in.

Cancellation policy: 72h before arrival. If 72 hours notice is not given you will be charged in full for your room and the entirety of your stay. Payment upon arrival by cash, credit cards, debit cards. This property might pre-authorize your credit card.

No Stag or Hen Parties

Taxes included.
Breakfast not included.

Reception: 24/24h.
Child friendly.
The maximum period of stay is of 14 days.
All under 18 year old guests must be accompanied by an adult. Where the under 18 year old guest is staying in a shared dormitory the over 18 year old must be staying in the same dormitory.

Please note groups of 6 or more will not be accepted at the hostel, other than from a constituted group by prior agreement. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.1

  • Location 9.5

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    13 Nov 2019
    Fantastic quirky place, friendly staff, great value
    England, Male, 31-40
  • 10.0


    10 Nov 2019
    100% will be returning to use the wing as a place to stay in Bristol! Such a cool environment and interior, not at all what i expected a hostel to be like! Perfect location, clean, friendly staff and felt safe
    England, Female, 18-24
  • 10.0


    05 Nov 2019
    I absolutely love the hotel/ hostel combination in its feel! It's clean, centrally located, great and attentive staff.... overall it's a great place, and I'll definitely be visiting again soon!
    USA, Female, 25-30
  • 8.9


    11 Nov 2019
    Enjoyed my stay at the Bristol wing very central location close to town & all music venues great for that one night stay & very reasonable price
    England, Female, 41+
  • 8.9


    05 Nov 2019
    Lovely staffs and guests. Cleaned and organized place. I really had a nice moment there. Sure that in the future I'll come back
    Brazil, Female, 25-30
  • 8.0


    16 Nov 2019
    Great location and well-fitted out hostel. Comfy (tho slightly squeeky!) beds - and no bunkbeds! There wasn't much noise from outside, despite it being near a busy junction but they could do with closers on the internal doors to stop them slamming. Also it was quiet when we visited so there was no problem but I suspect when it is busy there can be queues for the bathrooms as there were only 2 (combined toilet and shower rooms) for our floor.
    Wales, Female, 31-40
  • 8.0


    10 Nov 2019
    Good: beds are ridiculously comfy! Decor is warm and cosy & the place feels very welcoming. Location is ideal (although directions on here not helpful!) Bad: 2/3 staff I met were v. poor - either unfriendly or unhelpful.  No info offered and they didn't ask if I had any questions about a city I've never visited! Didn't even get directions to my room! Towel hire is £3!!! Daylight robbery. Breakfast looked poor, you'd get better value in a chain coffee shop. Cleanliness poor, bathrooms dirty.
    Scotland, Female, 31-40
  • 8.0


    09 Nov 2019
    Nice and helpful staff. Shared bedroom small and slightly cramped and bedroom had not been cleaned properly (hair in shower). Cool building and excellent location.
    Greece, Female, 31-40
  • 7.4

    Very Good

    16 Nov 2019
    Good service, all the basics and a great location.
    Ireland, Mixed Group, 25-30
  • 2.0


    13 Nov 2019
    I didn’t stay there
    England, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi