Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Bristol Wing

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Newly opened in January 2018, The Bristol Wing was built in the refurbished Grade II listed old police headquarters in the heart of Bristol City Centre. We have a mix of private, ensuite and dorm rooms with great communal spaces on the ground floor and an award winning cafe on site offering tasty breakfast, great coffee and a super fresh lunch menu.

Our ethical and environmental credentials are second to none. We have a newly refurbed building designed to minimise our negative impact on the world (solar panels, high levels of insulation, double glazed windows etc). All of our food is sourced locally and we offer opportunities for young people to gain valuable work skills and experience.

The Bristol Wing is owned and managed by YMCA Bristol as a social enterprise - so any profits we make are reinvested in supporting young people who are homeless in the city.

The Bristol Wing is slap bang in the middle of Bristol City Centre. We are a stone’s throw from Bristol Bus Station, 20 minutes’ walk from Temple Meads Railway Station and only meters away from local bus stops. Bristols best shopping is on the door step, whether you want the independent shops of Park Street and Clifton, the big name brands in Cabot Circus or quirky market stalls in St Nicholas's Market, we're with walking distance. Bristol's historic harbour side is only ten minutes’ walk.

Ideally suited to single travellers, couples and families we have a mixture of rooms including dorm rooms, double rooms and family rooms - some with shared bathrooms and some ensuite.

The Bristol Wing Policies and Conditions:

Check in from 15:00 to 23:00.
Check out from 01:00 to 10:00.

Photo ID and card details are required on check in.

Cancellation policy: 72h before arrival. Payment upon arrival by cash, credit cards, debit cards. This property might pre-authorize your credit card.

No Stag or Hen Parties

Taxes included.
Breakfast not included.

Reception: 24/24h.
Child friendly.
The maximum period of stay is of 14 days.
All under 18 year old guests must be accompanied by an adult. Where the under 18 year old guest is staying in a shared dormitory the over 18 year old must be staying in the same dormitory. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.3

  • Location 9.6

  • Staff 8.7

  • Atmosphere 8.4

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    16 Jun 2019
    Best in bristol
    Tunisia, Male, 31-40
  • 10.0


    04 Jun 2019
    Enjoyed our one night stay, a really nice place.
    Australia, Couple, 25-30
  • 9.7


    04 Jun 2019
    Almost perfect! The location is very convenient--near the bus station, supermarkets and shops. It was secure, doors locked automatically. My bed had a privacy curtain, power socket, reading lamp and great wifi access. The social spaces and bathroom were good. Staff were friendly and helpful. The only flaw is the low bunk height, I kept bumping my head against the upper bunk. Maybe next time I'll bring a helmet hehe :p
    Singapore, Female, 25-30
  • 9.4


    05 Jun 2019
    Great location. Friendly staff. Good vibes.
    Malaysia, Female, 31-40
  • 9.1


    07 Jun 2019
    I've really liked the Hostel and the receptionists are very friendly. The place is very nice. Comfortable tv room. Unfortunately when I arrived in my room, my bed was already taken. The receptionist told me to pick up another one. I did, I prepared my bed, put my pyjama under my pillow and left. At 1am I came back and another girl was in my bed with my pyjamas put in other place. I had to take other bed and make it with the receptionist's help. Can they do anything to avoid these issues?
    Italy, Female, 25-30
  • 8.6


    14 Jun 2019
    Overall good stay. Bathrooms could have been cleaner but were passable. Comfortable beds, great location. Would stay again.
    Canada, Female, 18-24
  • 8.6


    12 Jun 2019
    Pretty good hostel overall, Thursday night was really good, where Fair Share dropped a load of food that would be thrown out from supermarkets to the hostel, and a big communal dinner was cooked by everyone - really good to get to know people, for food wastage, and for the community (anyone could turn up for a free meal even if not staying at the hostel). While the hostel was expensive, it made up for it since it offers free beds to local Bristol youths with nowhere else to stay.
    Australia, Male, 18-24
  • 7.7

    Very Good

    10 Jun 2019
    In general the Hostel was clean but the toilets on our floor were disgusting. I was looking forward for them to get cleaned the next day but they didn’t. Otherwise I really enjoyed my stay it’s pretty central and people were kind.
    Germany, Female, 18-24
  • 6.9


    08 Jun 2019
    I stayed here for a few nights in a female 9 bed dorm. The beds aren't big enough to sit up in and one night the room light didn't turn off. When approaching the staff about this the next day the response was 'maintenance know, hopefully it's fixed today, if not, tomorrow'. The bathrooms were always very messy and in use, 2 bathrooms for 3 bedrooms is simply not enough. I liked the communal kitchen and the location couldn't be faulted. Staff were mostly nice and helpful.
    Australia, Female, 25-30
  • 6.3


    06 Jun 2019
    Great location and good value for money. Staff were pleasent too. Only concern was the cleanliness - especially of the toilets and washrooms, I avoided them altogether during my stay interesting building though.
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Cots Available
  • Dishwasher
  • Dryer
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi