Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El cliente tendrá que pagar el total de la reserva.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Clock Hostel And Suites

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

The Clock Hostel And Suites is one of the most innovative places in town according to the new styling in hostels around the world, backpacker but no that so, cool and comfortable facilities, semiprivate dorms with blackouts, connectivity, outdoors patio with an amazing hot tub (jacuzzi) and our amazing staff and host guiding our guests through their visit to the city.

The Clock Hostel And Suites is located just a few blocks away from the iconic Clock Tower within the walled city in Cartagena, Colombia. So close to restaurants, bars, 24/7 grocery shopping, museums and coffee shops.

Each room hold 20 dorms (single, double and penthouse). Each rooms have 3 unisex bathrooms. On the other hand we also have 2 suites with private bathroom, tv Directv and Netflix. Every dorm or suite includes kitchen, free wifi, air conditioning, locker, jacuzzi – hot tub, chill room with games and tv, washer-dryer machine.

The Clock Hostel And Suites Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00 .
Check out 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

24 hours Reception
Taxes not included for Colombians, 19% of IVA.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 8.5

  • Location 9.2

  • Staff 8.1

  • Atmosphere 7.4

  • Cleanliness 8.6

  • Facilities 7.7

Latest Reviews

  • 10.0


    28 Feb 2022
    Excellent in every way. One of the best experiences. The relatively spacious pods are like mini-suites with plug points and privacy - a brilliant idea.
    England, Male, 31-40
  • 9.1


    19 Mar 2022
    Seeing 40 people in a room as an option made me a bit nervous, but it's actually really nice. The capsules are quite large and spacious, and they are arranged in a way so that you don't feel like there are so many people in the room. The facilities are great; very nice capsules and bathrooms. However, there is not much of a backpacker vibe (at least, not while i was there), although others told me that previous nights were fun. Staff were fine but could be a bit friendlier.
    USA, Male, 31-40
  • 8.9


    20 Apr 2022
    Great location to stay in Cartagena. Your in the middle of the city where most of the actions is happening. Thanks
    USA, Male, 41+
  • 8.9


    31 Jan 2022
    Nice hostel! Wasn’t very social when I was there but the place is super nice. The beds are big and the pods are big and private so you can’t feel that there are a lot of beds in the room.
    Poland, Female, 18-24
  • 7.7

    Very Good

    17 Apr 2022
    Average, more expensive
    Canada, All Female Group, 31-40
  • 7.7

    Very Good

    26 Feb 2022
    Sleeping in a 40 bedroom dorm, nothing to complain about the room, but the one of the guys at the hostel Was a bit mad at times. The showers are veeeeery slow
    Denmark, Male, 25-30
  • 7.1

    Very Good

    08 May 2022
    Good place to stay in the center of the action, near to a great cocktail bar (Alquimico). No really a hostel to meet other solo travelers, no shared areas. The internet was OK for working but there were not many spaces to "really work". Bed was comfy and clean. The breakfast is very basic (quite small, 4 tiny pieces of papaya). The hot tub (jacuzzi) was dirty. Not enough toilets and showers for the amount of people, you need to wait for everything.
    Colombia, Female, 31-40
  • 7.1

    Very Good

    12 Apr 2022
    The concept is great on paper, not so great in reality due to being able to hear absolutely everything ... including when couples are having s*x.
    USA, Female, 25-30
  • 6.3


    24 Apr 2022
    It was about what I expected, not as bad as I feared, not as great as I'd hoped.
    USA, Male, 25-30
  • 2.0


    01 Feb 2022
    They arranged for me to have a covid test at the location. They said it would be ready the next day. I never received my results and it’s been three days. When i tried to reach the hostel for the contact information of the covid clinic. The hostel did not reply to my email, text or phone calls. Cost me a $1000 to rebook my flight home as I missed the first due to not having my test yet and had to get a new covid test elsewhere.
    Canada, Male, 31-40
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dryer
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Mini-Supermarket
  • Restaurant
  • Wi-Fi