Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El cliente tendrá que pagar el total de la reserva.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Clock Hostel And Suites

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Clock Hostel And Suites is one of the most innovative places in town according to the new styling in hostels around the world, backpacker but no that so, cool and comfortable facilities, semiprivate dorms with blackouts, connectivity, outdoors patio with an amazing hot tub (jacuzzi) and our amazing staff and host guiding our guests through their visit to the city.

The Clock Hostel And Suites is located just a few blocks away from the iconic Clock Tower within the walled city in Cartagena, Colombia. So close to restaurants, bars, 24/7 grocery shopping, museums and coffee shops.

Each room hold 20 dorms (single, double and penthouse). Each rooms have 3 unisex bathrooms. On the other hand we also have 2 suites with private bathroom, tv Directv and Netflix. Every dorm or suite includes breakfast, kitchen, free wifi, air conditioning, locker, jacuzzi – hot tub, chill room with games and tv, washer-dryer machine.

The Clock Hostel And Suites Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00 .
Check out 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Breakfast included.

24 hours Reception
Taxes not included for Colombians, 19% of IVA.
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.7

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 9.6

  • Facilities 8.9

Latest Reviews

  • 10.0


    17 Apr 2019
    Super padre, limpio y cómodo
    Mexico, Female, 25-30
  • 10.0


    09 Mar 2019
    The Clock was clean, in a perfect location, with a free breakfast and staff who are very helpful. The dorms have individual sleeping cubicles that have shades that privatize your space along with outlets for charging your electronic devices.I found it VERY handy that there was a 24 hour grocery store across the street. Any time I had questions the staff was able to answer them and they stored my bags after I checked out until I had to go catch my plane. Highly recommend.
    USA, Female, 31-40
  • 9.7


    10 Mar 2019
    Super-chic hostel I love that the individual bunks can be completely secluded however they do get a little stuffy I would recommend a fan
    USA, Male, 41+
  • 9.4


    09 Feb 2019
    This hostel is in a GREAT location, right in the heart of the walled city. Super close to "El Reloj". Really cute are, the bedroom is an open plan and everyone has their curtain so we have our privacy. We have a little nightstand in the bunk area as well as some hanging hooks. Everybody can have a locker that fits a carry on size luggage, and it already comes with locks. Something that can be tough is that for every 40 people in the room, there are only about 3-4 bathrooms. Would recommend!!
    USA, Female, 18-24
  • 9.1


    22 Apr 2019
    The room was nice and clean. BRING A FAN. It can get hot inside your space due to the shade blocking air flow. Bathroom was clean for the most part. NO HOT WATER MY ENTIRE STAY. Was not expecting that. Lockers are nice size. Staff was nice and friendly. Area is full of street vendor. Close to a lot of things
    USA, Female, 31-40
  • 9.1


    20 Apr 2019
    This was a nice hostel, the privacy of the bed/pod setup is pretty awesome. The breakfast was good. The only problem I had with it was that it seemed hard to meet people as a solo traveler. There is a nice jacuzzi but it's too hot in Cartagena for anyone to want to use it.
    USA, Female, 25-30
  • 9.1


    04 Apr 2019
    I love the capsules. A nice experience. Great bathrooms and showers, just like in a hotel. Good breakfast. Friendly staff and very central and convenient location.
    Netherlands, Male, 41+
  • 9.1


    25 Feb 2019
    Wish I could stay longer! Only one night to catch a flight but it was a pleasant stay! Spacious bed almost feel like a small room. The staffs are all friendly especially Juan was very helpful! He helped me communicating with a uber driver in Spanish. The location was perfect! Super market right in front of the hostel and many cafes and restaurants!
    Japan, Female, 41+
  • 9.1


    10 Feb 2019
    Enjoyed our stay, the hostel was clean staff was helpful and informative great location within the wall not much in the way of a social place its nice andquite the bathroom situation wasn’t the greatest for a huge dorm there where only 3 bathrooms and 2 of them where open, the second night there was a mistake with one of our beds it had been double booked not that it really mattered but the staff was really apologetic and dealt with it right away nice to see, recommend👍
    Canada, Couple, 25-30
  • 8.0


    07 Mar 2019
    The Clock Hostel is one of the cleanest hostels that I’ve been on for the last 10 years. All the facilities are superb. Supernaice bathroom, very good breakfast, good mattress and your almost private room in the doorm. It’s though, not the best hostel. Not much of a social vibe, no pub crawls or other get together and hard to get to know people. Perfect for sleeping comfortably and great location, but not good for solo travelers that want to meet other people.
    Norway, Female, 41+
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  • Free Breakfast
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dryer
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Laundry Facilities
  • Towels for hire