Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

El cliente tendrá que pagar el total de la reserva.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Clock Hostel And Suites

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

The Clock Hostel And Suites is one of the most innovative places in town according to the new styling in hostels around the world, backpacker but no that so, cool and comfortable facilities, semiprivate dorms with blackouts, connectivity, outdoors patio with an amazing hot tub (jacuzzi) and our amazing staff and host guiding our guests through their visit to the city.

The Clock Hostel And Suites is located just a few blocks away from the iconic Clock Tower within the walled city in Cartagena, Colombia. So close to restaurants, bars, 24/7 grocery shopping, museums and coffee shops.

Each room hold 20 dorms (single, double and penthouse). Each rooms have 3 unisex bathrooms. On the other hand we also have 2 suites with private bathroom, tv Directv and Netflix. Every dorm or suite includes kitchen, free wifi, air conditioning, locker, jacuzzi – hot tub, chill room with games and tv, washer-dryer machine.

The Clock Hostel And Suites Policies & Conditions:

Cancellation policy: 24 hours before arrival.

Check in from 15:00 to 23:00 .
Check out 12:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

24 hours Reception
Taxes not included for Colombians, 19% of IVA.
No curfew. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.3

  • Location 9.8

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 9.2

  • Facilities 9.1

Latest Reviews

  • 10.0


    31 May 2019
    This capsule hotel is basically in the center of the walled city / Centro Histórico. Located right next to many restaurants and shops. It is also about 5 minutes to the main dock (Bodeguita) that takes you to all the beautiful islands. The entire hotel is kept impeccably clean, as well. Includes free lockers and basic breakfast (bread, boiled eggs, coffee, cereal).
    USA, Couple, 25-30
  • 9.7


    17 Aug 2019
    The hostel was just as advertised. It was just like having my own little hotel. There were 6 bathrooms. The wait for the bathroom was never long and depending on the time of day there was a bathroom available. It was nice to have the free breakfast. The location was unbeatable. The only complaints were really out of control of the hostel. There are signs everywhere saying to keep the noise down after 10 pm but some people were loud each night. One girl forgot her bed & opened mine one night.
    USA, Female, 41+
  • 9.7


    25 Jun 2019
    The staff was really kind, even allowing me to check out a couple of hours late when I was dealing with food poisoning. The facilities, especially the bathrooms, were always clean. It was just a great space.
    USA, Female, 25-30
  • 9.4


    14 Jun 2019
    Probably one of the nicest hostels I've stayed at. AC all day - which is a MUST in Cartagena. Don't be overwhelmed by the size of the dorm rooms, all beds are their own private pods with basically blackout curtains. Not a huge communal area to meet people so may not be great for solo travelers but otherwise we had no complaints!
    USA, Male, 25-30
  • 9.1


    29 Jul 2019
    Great hostel for those looking for something quiet and private. For people looking to meet others traveling, this is not the place to do it.
    USA, Female, 25-30
  • 9.1


    07 Jun 2019
    You can’t beat the location of this place, can walk pretty much anywhere from here from food to things to see. The staff is very nice and were super accommodating when my sister and I asked to switch beds when we were stuck above a snorer and under the creaky penthouse. Not a super social hostel, skews more to the older crowd. Breakfast is great and everything is super clean.
    USA, Female, 18-24
  • 8.9


    21 Aug 2019
    Hostel with an incredible location ! Right in the middle of the old city. Perfect location for visiting Cartagena with great AC for the hot temperature of this city. There isn’t a lot of hostel life and communal spaces, it is difficult to meet other people there. Don’t go to the clock pub (restaurant affiliated with the hostel) ! It’s the most overpriced restaurant we went to during our trip ! A real tourist trap Overall the hostel was very nice
    Canada, All Male Group, 18-24
  • 7.1

    Very Good

    12 Jul 2019
    The hostel just isn’t worth the price you pay, for paying that price I would expect at least a hot shower or to not constantly have to queue for the bathroom. 3 bathrooms for 40 people. People tend to be inconsiderate in these dorms and the street outside was noisy. You also couldn’t use the kitchen will after 10am.
    England, Couple, 25-30
  • 7.1

    Very Good

    18 Jun 2019
    Overall not worth the money. No hot water, which in Cartagena should be ok, however the rooms are absolutely freezing cold! Was expecting a fun Vibe and activities however there was nothing during my stay. Amazing architecture and that’s about it. Wouldn’t stay here again for the price.
    Australia, Female, 25-30
  • 4.9


    04 Sep 2019
    I am confused why this hostel has such high ratings. For a 40 per dorm shared, I expected more of a social atmosphere. However, this hostel is not very social - They only have a small patio by the pool and a kitchen, no activities. In the dorms, I liked that you have privacy, however at night and early in the morning people don’t understand that others might be sleeping - if you stay here expect to be woken up with people speaking in normal voices during the night. They tried to overcharge a few
    USA, Female, 25-30
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  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Cable TV
  • Common Room
  • Dryer
  • Hot Tub
  • Iron / Ironing Board
  • Microwave
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Laundry Facilities
  • Towels for hire