Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

72 hours cancellation policy. Card will be charged for one night's stay per unit reserved if not cancelled 72 hours prior to arrival date 1:00 PM Hawaii Time

The following group types are not accepted by this hostel: Junior / Primary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


The Northshore Hostel Maui

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Aloha & E Komo Mai - We Welcome You! Free Airport, Beach & Iao Valley Shuttle*, Free Breakfast, Free

International Phone. The Northshore Hostel - Book Today & Enjoy Paradise Tomorrow at Maui's best hostel! We

are happy to share our friendly Aloha spirit and the natural beauty of our Tropical island! We hope to

welcome you soon.

Our private rooms are clean and comfortable as are the dormitories. Our restrooms are also newly renovated

and we keep them exceptionally clean. Our hostel is a very friendly, comfortable accommodation. You will

love your stay with us and the new friends you will meet here.

Come enjoy this tropical paradise and the friendly environment at the NorthShore Hostel. We are the best

budget accommodation on Maui and working hard to provide you the best stay possible. We hope to see you

soon in paradise!
Mixed dormitory is for couples only!

Remember the door code!
It will be in your confirmation email sent from the hostel. Thank you.

Age restriction: All guests must be at least 6 years old at the time of check-in.

48 HR CANCELLATION POLICY STANDS FOR THIS HOSTEL. We require a deposit equivalent to your first night's

stay charged to your credit card which we apply to your total, refundable upon cancellation. Cut-off time

is 2pm HST.

Please NOTE: Single travelers may not book into a mixed dormitory! (you may be moved into a female or male dorm)

All rates have an additional tax of 14.42 percent

* Our FREE airport shuttle times:
10:00       13:00      18:00      21:45
These times are approximate to within 15 minutes.
Let us know if you are requesting a shuttle when you make your reservation.
You must call us from the airport to arrange the shuttle! We are not waiting for you!
Please note: We only serve OGG
Last shuttle departs from airport OGG at 10:00pm.
Important: You must call us from OGG before 9:45 PM (21:45) to qualify for the shuttle.
We will not come to the airport after 9:45 PM! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 7.9

  • Location 7.6

  • Staff 8.3

  • Atmosphere 7.7

  • Cleanliness 8.1

  • Facilities 7.6

Latest Reviews

  • 9.7


    25 May 2019
    Nice clean place in a good location. 👍👍
    USA, Male, 25-30
  • 8.0


    25 Jul 2019
    This hostel has everything that you need. A clean kitchen, clean bathrooms, a clean bed, and nice staff. However, there are better options on Maui. Not really close to much, and located in a bit of a shady place in Wailuku. Overall, I enjoyed my stay, but if you can stay somewhere else closer to the beach, go for it.
    USA, Male, 18-24
  • 8.0


    10 Jul 2019
    Decent hostel option! As other reviews indicate, there are not enough bathrooms (4), but when I was there, the hostel was not full. The guests were respectful- when I was there it was full of French in their 20s and a Chinese couple in their 60s. I had no problems with staff and the shuttle was a nice service. Breakfast is extremely minimal, 2 eggs per person, but Farmacy and Wailuku Coffee Company nearby are nice alternatives.
    USA, Female, 31-40
  • 6.6


    20 May 2019
    As we were here for one night this hostel was ok, any longer I would have hated it. It was clean and a good location, but it was probably one of the most unfriendly hostels I've ever been to, with a clear lack of bathrooms. We waited at the reception for a good 5 mins to check in, before being pushed past by a very negative fed up staff member. The patio was directly outside our room, so we couldn't open our windows without people directly looking in. Good value, but would not recommend.
    Australia, Female, 25-30
  • 6.6


    28 Apr 2019
    This is the first hostel I’ve EVER been to without lockers. Not practical to lock your stuff in the office secure area if you can only get to it when the office is open. For less than $10 more you can stay around the corner at a hostel with many, many more amenities (more spacious common area, hammocks, pool table, fooseball table, hot tub, free tours & activities). Northshore Hostel Maui does have a freezer, which the other hostel does not. Overall, no lockers is why I won’t be back
    USA, Female, 41+
  • 6.3


    25 Jun 2019
    The place in general is ok. Room number 18 not so good... very hot at night, hotter than outside no aircon so very disappointed with the room. The room is also underneath one of the bathrooms so you can hear everyone getting in and out of their rooms on the level above. Not sure about the other rooms they are probably better... If you go there make sure you don’t get placed in that room... you will have no sleep... The bathrooms are pretty clean and the staff is really friendly.
    Colombia, Male, 31-40
  • 6.0


    02 May 2019
    I was quite disappointed with this hostel. My partner and I stayed only one night upon arriving to Maui in a very small private room. The room was small and dark with windows that opened to a busy front balcony. The staff were not exactly welcoming and overall the atmosphere was not the friendliest. We actually cancelled our last night here and opted to rent a tentalow from another location. The bathrooms/showers were far away from the bedrooms and were in the lobby- pretty uncomfortable
    Canada, Couple, 18-24
  • 5.7


    22 May 2019
    One word to describe this place: weird. We’ve been to many hostels and have never had our photograph taken “for security.” There are signs everywhere telling guests what to do - ‘lock the bathroom door’, ‘make sure you wipe yourself clean before getting out of the shower’, ‘turn off your ac before leaving’. It felt a bit too much like we were on a school trip. The area is a bit odd, but quirky. Also saw a cockroach when i was in the toilet. There wasn’t enough bathrooms to guests at all.
    England, Female, 25-30
  • 4.0


    10 May 2019
    THIS PLACE IS AWFUL!!! The only good thing I can say is that the place was clean. Sure, the location wasn't great, but the thing that ruins this place is the people!! The staff members were SO SO SO RUDE!!!! Each of the people we dealt with were SCARY. Didn't smile ONCE, barely spoke or made eye contact! They don't even say hello, they just stare at you and wait for you to say something. Spoke in a monotone with no expression, like zombies. VERY SKETCHY. THEY DON'T DESERVE YOUR MONEY!
    USA, Female, 41+
  • 3.7


    09 May 2019
    The Northshore hostel is an affordable place to stay at on Maui. Breakfast is make your own pancakes (and eggs if you’re still there at 8). Now the bad. The atmosphere was at times very unfriendly / mostly people not wanting to talk to each other until some of us made significant effort. Lots of strange rules, power turns on and off for different things at different times, No lockers. I found a roach in my stuff in my car. It laid eggs and I had a dozen roaches in my car.
    USA, Male, 25-30
Read all reviews


  • Free Airport Transfer
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Utensils
  • Washing Machine
  • 24 Hour Security
  • Airport Transfers
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Wi-Fi