Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Toc Hostel Madrid

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In TOC Property Madrid you will feel in a unique property with a fabulous interior design that will make your stay cool and unforgettable. Whether you want a private room or just a comfortable bed in one of our shared dormitories you’ll find the perfect accommodation for your budget.

You will find the most advanced technology in security, with fingertip keys, 24 hours reception, security cameras and other facilities such us a free wifi access, bar & restaurant, kitchen, communal lounge, games zone and much more!

We have a wide range of room types, private or shared, in case you come alone, as a couple, with family or friends. If you like to meet new people from around the world and you are a social traveler you can choose our 8 beds and 6 beds dorms, with comfortable bunk beds and big lockers to store your luggage. If you are a group of maximum 4 friends or a family and you want some privacy, we have 4 beds rooms that will let you relax and enjoy our city in an unforgettable way .

Please Note:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 02:00 .
Check out before 11:00 .
Reception:24 h

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
Breakfast not included.
No curfew.
Child friendly.
Non smoking.

*****Please bear in mind that if a property cannot pre-authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 48 Hours they would be then entitled to cancel your reservation due to insufficient card details. ****** View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 9.9

  • Staff 8.8

  • Atmosphere 8.7

  • Cleanliness 8.9

  • Facilities 8.5

Latest Reviews

  • 10.0


    13 Jul 2019
    Absolutely fantastic from any perspective. It is not cheap, but it is Madrid and the price is very competitive and the hostel offers more for less, if compared with other hostels.
    Spain, Male, 41+
  • 9.4


    14 Sep 2019
    Pretty good hostel. Only stayed one night on a stop over. Very clean and tidy. Nice beds and bathrooms. Only weird thing was that you have to make the bed yourself which is kind of odd and I have never had to do at a hostel before. Still would recommend it though, pretty in line with the other hostels in the area that I stayed at in Madrid.
    USA, Female, 18-24
  • 9.4


    04 Apr 2019
    Amazing hostel in a central location.
    USA, Male, 18-24
  • 9.1


    02 Oct 2019
    Toc Hostels seem to be a great pick if you are looking for a quieter place to stay with hotel quality atmosphere. The staff were helpful and accommodating. The beds are comfier than typical hostels and the rooms are very clean and neat.
    USA, Mixed Group, 25-30
  • 9.1


    11 Sep 2019
    Bathroom & toilet are conveniently attached to the dorm rooms. Fingerprint key is really nice. Staff a rush and less than friendly, but this is a big hostel so don't expect the charming small hostel host attitude. It can be a sociable hostel, but you definitely have to try harder than a smaller hostel. A lot of people are here working and studying.
    USA, Female, 18-24
  • 9.1


    11 Aug 2019
    Location- as a solo female I couldn't feel safer. Beautiful old building, well kept. However, the staff was informed of a problem with the bathroom door, more than once, never showed.
    Greece, Female, 41+
  • 8.9


    03 Oct 2019
    The location was great & I was generally ok with my stay. What I find so difficult about Spain generally is that nothing happens before 8. 00, & in this hostel, although there is access to a kitchen, there's no access before 8.00. Although there's a 'laundry', I didn't find anywhere to hang stuff, only washing machines. The staff were not smart in giving information, it wasn't always correct. 'The Tourist Information in Plaza Mayor opens at 9.00'.No, it doesn't.
    England, Female, 41+
  • 8.9


    16 Mar 2019
    The goods... The staff was my favorite part, they were all super friendly & helpful. The location could not be any better, in the middle of the heart of Madrid. We got the four beds room with private bathroom, it was spacious, clean, super cute & the beds were very comfortable. The building is gorgeous, and the complimentary breakfast was really good. The bads... Security could be better, anybody could walk In & go up in the elevator to the floors. Value, to be a hostel the price is high
    USA, Female, 31-40
  • 7.1

    Very Good

    06 Oct 2019
    Shouldn’t say they have self catering facilities when you can’t actually cook in the kitchen. There isn’t even a sharp knife to cut an apple.
    Canada, Female, 31-40
  • 6.3


    04 Jul 2019
    Bathrooms were nasty with foul smells that lingered. I would say the overall cleanliness is lacking and you can tell because the cleaning crew doesn't put any effort into it. The location is awesome, but there's a club nearby that blasts music until very late and if you have problems sleeping you will hate this place. AC but they lock it at 22C which I would have liked to lower. I'd probably suggest looking elsewhere.
    USA, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Vending Machines
  • Wi-Fi