Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Toc Hostel Madrid

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In TOC Property Madrid you will feel in a unique property with a fabulous interior design that will make your stay cool and unforgettable. Whether you want a private room or just a comfortable bed in one of our shared dormitories you’ll find the perfect accommodation for your budget.

You will find the most advanced technology in security, with fingertip keys, 24 hours reception, security cameras and other facilities such us a free wifi access, bar & restaurant, kitchen, communal lounge, games zone and much more!

We have a wide range of room types, private or shared, in case you come alone, as a couple, with family or friends. If you like to meet new people from around the world and you are a social traveler you can choose our 8 beds and 6 beds dorms, with comfortable bunk beds and big lockers to store your luggage. If you are a group of maximum 4 friends or a family and you want some privacy, we have 4 beds rooms that will let you relax and enjoy our city in an unforgettable way .

Please Note:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charge the total amount of your stay.
Check in from 15:00 to 24:00 .
Check out before 11:00 .
Reception:24 h

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
Breakfast not included.
No curfew.
Child friendly only in private room
Non smoking.

*****Please bear in mind that if a property cannot pre-authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 24 Hours they would be then entitled to cancel your reservation due to insufficient card details. ****** View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.7

  • Location 9.8

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 9.2

  • Facilities 8.8

Latest Reviews

  • 10.0


    23 Jun 2022
    Great staff & comfortable room & beds. Love the bar & dining areas - a great place to hang out & such beautiful rooms & ceilings. Such friendly & helpful staff. Thank you.
    Australia, Female, 41+
  • 10.0


    23 Jun 2022
    The hostel cleanliness was exceptionally good, the room and bathroom smells great and seemed clean all the time. The bed was very comfortable. The breakfast was also good, everyday fresh made pastries. The location was excellent.
    Brazil, Female, 31-40
  • 10.0


    18 Jun 2022
    Loved my stay here - couldn't have asked for more helpful staff or a more perfect location
    USA, Female, 18-24
  • 9.4


    24 Jun 2022
    This hostel is absolutely superb. The fingerprint lock on the door is genius - no need to worry about losing your key card or someone random walking into your room. The kitchen/bar/pool area is also inspired - it provides a great way to chill out during the day that isn't just in the room. The staff were also all tremendously friendly and the room was cleaned every lunchtime. Plus, it's right in the center of Madrid, what more could you want? Excellent.
    England, Male, 18-24
  • 9.4


    24 Jun 2022
    Overall I really enjoyed my stay at TOC. However on the last night of my stay there was a large group of kids that came and were being really loud and obnoxious but the staff tried to keep them under control (kids being kids I guess). Below are the pros and cons. PROS: -super comfortable beds -when you close the windows and blinds the room is really dark. Perfect for a good nights rest. -events were good -Location was great CONS: -7euros for a basic breakfast (it should be a lot cheaper) You can go to a
    USA, Male, 25-30
  • 9.4


    17 Jun 2022
    Great location, very clean and with a great breakfast!
    England, Male, 25-30
  • 9.1


    24 Jun 2022
    Toc Hostel was super clean with nice large spacious rooms and dorm beds. It does give off more of a hotel family vibe rather then a hostel for solo backpackers. It is in an amazing location right near lots of cafes and easy to walk to any attraction. I found the finger scanning instead of a key card super convenient as I didn’t have to go looking in my bag for a key every time I got to the door. It’s expensive but the facilities are all clean. It doesn’t have a communal stove to cook meals on.
    Australia, Female, 18-24
  • 8.6


    10 Jun 2022
    Enjoyed our stay at Toc Madrid. First time staying in this hostel and it was great. Clean rooms, comfy beds, good personal space in the pods. Liked how the lockers and bathrooms were seperate to the room so you could get up without waking everyone else. Good location in city centre and metro is super close. There is a nice kitchen but it does not have a stove top only a microwave and oven so limits cooking options. Would stay again.
    Australia, Couple, 18-24
  • 8.3


    19 Jun 2022
    All in all a good stay. But why would there be no bed curtains with an automatic light in the bathroom?! Also didn’t love that there were hoards of children on trips here which were running around until 3 am. The rooms are great though, clean, but would’ve been nice to have a stovetop to cook and more social activities.
    USA, Female, 18-24
  • 5.4


    27 Jun 2022
    There aren’t any PowerPoints for each bed, instead there is extension cables running all over the floor. The kitchen did not feel very clean and there was one toilet for over 20 people on each floor. The bathrooms were so small you couldn’t even brush your teeth or wash your face without water going everywhere. There’s also only one main light, so when someone comes in at night or leaves early in the morning the whole room wakes up. Otherwise perfectly located
    Australia, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Vending Machines
  • Wi-Fi