Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Toc Hostel Madrid

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In TOC Property Madrid you will feel in a unique property with a fabulous interior design that will make your stay cool and unforgettable. Whether you want a private room or just a comfortable bed in one of our shared dormitories you’ll find the perfect accommodation for your budget.

You will find the most advanced technology in security, with fingertip keys, 24 hours reception, security cameras and other facilities such us a free wifi access, bar & restaurant, kitchen, communal lounge, games zone and much more!

We have a wide range of room types, private or shared, in case you come alone, as a couple, with family or friends. If you like to meet new people from around the world and you are a social traveler you can choose our 8 beds and 6 beds dorms, with comfortable bunk beds and big lockers to store your luggage. If you are a group of maximum 4 friends or a family and you want some privacy, we have 4 beds rooms that will let you relax and enjoy our city in an unforgettable way .

Please Note:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 02:00 .
Check out before 11:00 .
Reception:24 h

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
Breakfast not included.
No curfew.
Child friendly.
Non smoking.

*****Please bear in mind that if a property cannot pre-authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 48 Hours they would be then entitled to cancel your reservation due to insufficient card details. ****** View House Rules


A stay at Toc Hostel Madrid lets you soak up the city's vibes while staying in a building packed with history. We've matched that with perks and tech to make your stay comfortable. You'll be welcomed, whenever you arrive, by staff at our 24-hour reception. Drinks and food are on hand at our bar and restaurant and when you need downtime or fancy streaming a movie on the free Wi-Fi, head to our lounge. You’ll find other travellers having fun in our games room or at the pool table so it’s easy to make friends here.


We're found in Madrid's lively centre, an easy journey from Madrid-Barajas Airport. Take line 8 towards Nuevos Ministerios, change onto line 10 up to Plaza de Espana and then hop on line 3 to Vodafone Sol. We’re a four-minute walk from there. Around the hostel, you’ll find loads of restaurants as well as buzzy clubs and bars. And if you fancy window shopping on Calle Gran Via it's just a five-minute walk away. Palacio Real and Plaza Mayor – both must-shoots for your Insta – are within 10 minutes on foot.

Rooms and Dorms

At Toc Hostel Madrid we've got rooms to suit solo travellers, groups of mates and families. Go private in a suite for two or four to enjoy a boutique-hotel feel and a big TV. Or soak up the hostel vibe in a shared dorm. Our bunks are cabin style, so you get your own space as well as a light, locker and safe. There's air con all round and bed linen's free.

Extras and activities

Use our free city maps to kick off your tour around Madrid. Our friendly staff will back it up with insider tips and we’ve got a tours desk to help you book day trips. You’ll find a shop for essentials and vending machines if you're dying for a chocolate fix. If you need a new read, feel free to browse our book exchange.

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.8

  • Location 9.9

  • Staff 9.5

  • Atmosphere 8.5

  • Cleanliness 9.4

  • Facilities 8.9

Latest Reviews

  • 9.4


    14 Sep 2019
    Pretty good hostel. Only stayed one night on a stop over. Very clean and tidy. Nice beds and bathrooms. Only weird thing was that you have to make the bed yourself which is kind of odd and I have never had to do at a hostel before. Still would recommend it though, pretty in line with the other hostels in the area that I stayed at in Madrid.
    USA, Female, 18-24
  • 9.4


    29 Aug 2019
    Nice place.
    Argentina, Male, 25-30
  • 9.1


    29 Feb 2020
    Very nice hostel, honestly more of a hotel, the breakfast buffet was great, however the kitchen is a little underequipped, no stove top to boil water or cook pasta, etc. They use a fingerprint as a room key as well which was very cool and convenient.
    Australia, Female, 18-24
  • 9.1


    02 Oct 2019
    Toc Hostels seem to be a great pick if you are looking for a quieter place to stay with hotel quality atmosphere. The staff were helpful and accommodating. The beds are comfier than typical hostels and the rooms are very clean and neat.
    USA, Mixed Group, 25-30
  • 9.1


    11 Sep 2019
    Bathroom & toilet are conveniently attached to the dorm rooms. Fingerprint key is really nice. Staff a rush and less than friendly, but this is a big hostel so don't expect the charming small hostel host attitude. It can be a sociable hostel, but you definitely have to try harder than a smaller hostel. A lot of people are here working and studying.
    USA, Female, 18-24
  • 9.1


    11 Aug 2019
    Location- as a solo female I couldn't feel safer. Beautiful old building, well kept. However, the staff was informed of a problem with the bathroom door, more than once, never showed.
    Greece, Female, 41+
  • 8.9


    30 Oct 2019
    Very clean facilities. Location absolutely perfect - located close by to anything you need and all the best areas. Room was VERY hot at night but manageable - besides that very nice and spacious rooms. Great bathroom facility with particularly really great showers. Security is top notch with finger scans instead of key cards/codes. Didn’t feel the best social atmosphere as I found my dorm unsocial. This just isn’t that type of small feeling hostel though. Overall a great place to stay!
    USA, Female, 18-24
  • 8.9


    03 Oct 2019
    The location was great & I was generally ok with my stay. What I find so difficult about Spain generally is that nothing happens before 8. 00, & in this hostel, although there is access to a kitchen, there's no access before 8.00. Although there's a 'laundry', I didn't find anywhere to hang stuff, only washing machines. The staff were not smart in giving information, it wasn't always correct. 'The Tourist Information in Plaza Mayor opens at 9.00'.No, it doesn't.
    England, Female, 41+
  • 8.0


    09 Jan 2020
    Very nice place. Kitchen closed early and opened late so I couldn’t even make an instant coffee with the kettle. I did not eat there because it was too expensive. The shopping mall and grocery store were down the street and super convenient. Great location and loved the city vibes. Overall not a bad stay
    Canada, Female, 41+
  • 7.1

    Very Good

    06 Oct 2019
    Shouldn’t say they have self catering facilities when you can’t actually cook in the kitchen. There isn’t even a sharp knife to cut an apple.
    Canada, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Vending Machines
  • Wi-Fi