Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Toc Hostel Madrid

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

In TOC Property Madrid you will feel in a unique property with a fabulous interior design that will make your stay cool and unforgettable. Whether you want a private room or just a comfortable bed in one of our shared dormitories you’ll find the perfect accommodation for your budget.

You will find the most advanced technology in security, with fingertip keys, 24 hours reception, security cameras and other facilities such us a free wifi access, bar & restaurant, kitchen, communal lounge, games zone and much more!

We have a wide range of room types, private or shared, in case you come alone, as a couple, with family or friends. If you like to meet new people from around the world and you are a social traveler you can choose our 8 beds and 6 beds dorms, with comfortable bunk beds and big lockers to store your luggage. If you are a group of maximum 4 friends or a family and you want some privacy, we have 4 beds rooms that will let you relax and enjoy our city in an unforgettable way .

Please Note:

Cancellation policy: 48 h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 02:00 .
Check out before 11:00 .
Reception:24 h

Payment upon arrival by cash, credit cards, debit cards.
Taxes included.
Breakfast not included.
No curfew.
Child friendly.
Non smoking.

*****Please bear in mind that if a property cannot pre-authorise your card for any reason, they will email you to ask you for further details. Should they not receive a response from you within 48 Hours they would be then entitled to cancel your reservation due to insufficient card details. ****** View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 9.6

  • Location 9.8

  • Staff 9.5

  • Atmosphere 8.2

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    06 Nov 2021
    Beautiful place! Best hostel I’ve ever stayed in my life! The location is perfect, right in the city center. Very clean, comfortable and the staff were amazing! I would love to return any time :)
    Brazil, Female, 25-30
  • 9.7


    25 Nov 2021
    Staff were very helpful and location was incredible
    USA, Male, 18-24
  • 9.7


    11 Nov 2021
    The hostel was very nice with amazing security. You can only enter the hostel with fingerprint as well as to your room. Very good breakfast with multiple options as well as a kitchen for making your own food. Pool table and a bar for the late night fun Very nice beds (at least in 4 shared room) with possibility to lock your valuables in small safe. A little cabinet is also available for each person. Shared bathroom and shower but very clean and nice facilities in general Overall, very satisfied
    Denmark, Female, 25-30
  • 9.1


    27 Dec 2021
    Nice hostel, friendly staff, good breakfast. Felt safe and clean. Excellent location, once you are there you hardly need the metro to explore the city, you can just get by on foot. Rooms could use some more storage options like hooks or shelves. A lock on the bathroom door would also be nice.
    Netherlands, All Female Group, 25-30
  • 9.1


    06 Dec 2021
    This is kind of a hotel hostel mashup. Don't expect to self-cater here. The emphasis is heavily on their own restaurant and cafe. Location was right smack dab in the middle of things... This clean and corporate hostel made a change from the occasionally grungy independent ones but I wouldn't say it had a lot of personality. I do like the fingerprint access though. So often when you have key cards they have to be reprogrammed and that's a pain in the ass.
    USA, Male, 41+
  • 8.6


    25 Nov 2021
    Fantastic location, very clean, beds were comfortable, and staff were great. It’s more of a hotel than a hostel though. There is a shared common area but it’s not very welcoming or social.. I was lucky to have met people in my dorm, but if I didn’t meet them then I don’t think the common area would’ve been inviting. Breakfast was okay, but only had once because it was €7.50.
    Australia, Female, 25-30
  • 8.6


    11 Nov 2021
    Pros: great location and the fingerprint at the door is really a plus. The breakfast is very good. Cons: The bathroom was always a lit bit dirty. I had the use a hidden one close to the reception. Also, you couldn't drink your own wine/beer at the kitchen, even if the bar was across the other side. The girl who works there isn't very nice. The kitchen wasn't cook friendly, but overall it was a great hostel.
    Brazil, Male, 31-40
  • 8.6


    28 Oct 2021
    Stayed at TOC Madrid oct 28-31. 2021 in a 6 bed dorm and have to pay €75 for the last night!! (booking though the website). If the Hostel had been fully booked I could maybe understand the price could go up depending on demand. but during my stay I could see people walking in and making direct reservations without prior booking, so the occupancy was not that high! who is pocketing the money TOC or website I don't know.
    Denmark, Male, 41+
  • 4.6


    06 Dec 2021
    No common area to socialise. There is a bar with its own kitchen, you cannot cook or eat your own food. Super expensive rooms for what is essentially a hotel but shared dorms...
    England, Male, 25-30
  • 4.0


    27 Dec 2021
    Reasonable location, HORRIBLE staff. I choose this hostel since it was the closer to Plaza del Sol, but the beds has no curtains, which is really bad and old fashioned, every good hostel has curtains for more privacy nowadays. But the main point here is the staff, what an impolite and rude people.
    Brazil, Male, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Internet café
  • Laundry Facilities
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Vending Machines
  • Wi-Fi