Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Additional Terms and Conditions


The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

UP2U Guesthouse is situated near the Pai river, only 0.5 km from the heart of the row of town, but not enough, has its own charm. Our main structure of the house was a huge gold teak structure, lush gardens and attic, where you can rest on the mat or hammock, you can go to the river to swim, sunbathe. All our beds are made of wood and bamboo by hand.

We offer a warm, relaxed atmosphere for guests, delicious and healthy cuisine, and a place to meet other like-minded international travelers. Simple, clean and comfortable - our guesthouse offers pure essence of the value in a row of brilliant.

Guests can enjoy the spacious gardens and pavilions which are ideal for meeting other travellers or simply relaxing with books or tablets; free Wi-Fi from the latest high-speed fibre optic connection; delicious food and drinks menu including freshly brewed coffee; local information on sights, culture and customs of the area.

We live in an open-plan house onsite and are always available to assist guests with their needs, whether you want to order something off the menu, request sightseeing information or simply feel like chatting. We have a family-style atmosphere and are always in the gardens or kitchen, where you can feel at ease stop by and say hello. At the same time, the gardens are quiet and the rooms are positioned for privacy, so you can enjoy time alone if you would rather snuggle up with a good book on your veranda or get lost in your own thoughts. We’re here to help – but we’re never in your way!

We love the peace and simplicity of our small village, where it’s still possible to experience traditional Shan and Northern Thai culture. Along with the rich culture of our village, guests can also enjoy some of the area’s most significant attractions nearby, such as Wat Nam Hoo (a temple housing a sacred Buddha image); Mor Paeng Waterfall; and the Yunnan Cultural Village. You’ll always discover beautiful nature and friendly smiles where ever you go here.

There are motorbike taxis in front of the Pai Bus Station; or you can hire a motorbike/scooter/bicycle at one of many shops in the centre of town. It’s also possible (and safe) to walk.

Property Policy and Conditions:
1. Check in Time: after 14:00. If you wish to check in before or after these times please e-mail or call.
2. Check out Time: till 12:00
3. For guests arriving after our front desk hours of operation( BETWEEN 8:00 AM-22:00PM) please notify the property by e-mail or by phone call prior to your arrival.
4. Cash payment upon arrival only.
5. Cancellation Policy:
- No cancellation fee when cancel 3 days in advance.
- 100% of room rate for whole booking will be charged when cancel less than 3 days in advance.
6. Extra bed is not provided. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 8.2

  • Location 8.8

  • Staff 9.5

  • Atmosphere 9.5

  • Cleanliness 8.9

  • Facilities 9.0

Latest Reviews

  • 10.0


    10 Nov 2018
    Guys you have to stay there! The staff is super nice and the hostel is incredible! Hippie-Paradise!!! Awesome view and chilled backpackers. Im gonna come back soon! Of course we extended our stay, as everybody 😅 thank you Pai ❤
    Germany, Female, 18-24
  • 10.0


    03 Nov 2018
    Loved it. Just staying here was enjoying Pai in itself. Staff is super nice. The chill spots are an amazing addition.
    Argentina, Female, 25-30
  • 9.7


    06 Jan 2019
    Matrace is pretty thin. Amazing atmosphere and great position next to rice fields and river
    Germany, Male, 25-30
  • 9.7


    25 Dec 2018
    Really brilliant hostel! Really lovely staff, beautiful dogs and cats, and best of all there is so many nice places to sit and relax or hang-out, by the river, on the grass or in a hammock on the roof. About 10 minutes walk from the main walking street, so it is outside of all the bustle. This means you definitely need to be quiet after 10pm though as there is rural people living around there. Free water, coffee + tea, you can buy beer + juice, plus the breakfast is good with fruit and toast.
    Scotland, Couple, 18-24
  • 9.7


    13 Nov 2018
    If you're looking for a fancy place to stay this is not the one, but for a person who wants to be near the nature UP2U is the perfect choise! The common area with hammocks is absolutely amazing and I loved how the whole place was like a bamboo treehouse. Only negative side would be the road being so near that all the car sounds were keeping me awake at night.
    Finland, Female, 18-24
  • 9.4


    22 Feb 2019
    The lady working at the hostel was super helpful and informative. Really enjoyed the morning yoga and the atmosphere around the hostel was gorgeous. Delicious fruit and coffee in the morning made it really nice and relaxing. Would stay here again
    Canada, Female, 18-24
  • 9.1


    25 Nov 2018
    Really cool vibes with an amazing view and outdoorsy feel. Only con is the noise from the street at night. Hard to get a quiet night of sleep.
    USA, Male, 25-30
  • 8.6


    02 Nov 2018
    My boyfriend and I originally booked 2 nights here and are currently on our 6th. It’s the most perfect place to relax, great common area to sit, beautiful wooden ledge out the front which looks over the river being perfect for watching the sunset or sunbathing in the day. The owners are very friendly and happy to help. We have fallen in love with Pai mainly due to the relaxed life we can lead here at the hostel. Also, 2 min scooter ride from the town which makes getting food/ going out easy.
    England, Female, 18-24
  • 7.7

    Very Good

    14 Dec 2018
    Nice location on the river but also by a road, could be noisy at night with that and people walking heavily in upper floors. Beds don't have proper sheets just covers and duvets which was odd but not uncomfortable. Atmosphere is great, one of the friendliest places I've stayed and the common area with the hammocks is lovely.
    England, All Female Group, 18-24
  • 7.4

    Very Good

    05 Dec 2018
    Fantastic chilled out atmosphere! I enjoyed my stay here a lot, relaxing and lying in hammocks. Beautiful setting, the only problem is it is right on the main road so there is constant sound of loud scooters throughout day and night which will keep you awake! Book if you're a heavy sleeper as such a lovely hostel with friendly, happy staff!
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Bicycle Parking
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities