Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Additional Terms and Conditions


The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


UP2U Guesthouse

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

UP2U Guesthouse is situated near the Pai river, only 0.5 km from the heart of the row of town, but not enough, has its own charm. Our main structure of the house was a huge gold teak structure, lush gardens and attic, where you can rest on the mat or hammock, you can go to the river to swim, sunbathe. All our beds are made of wood and bamboo by hand.

We offer a warm, relaxed atmosphere for guests, delicious and healthy cuisine, and a place to meet other like-minded international travelers. Simple, clean and comfortable - our guesthouse offers pure essence of the value in a row of brilliant.

Guests can enjoy the spacious gardens and pavilions which are ideal for meeting other travellers or simply relaxing with books or tablets; free Wi-Fi from the latest high-speed fibre optic connection; delicious food and drinks menu including freshly brewed coffee; local information on sights, culture and customs of the area.

We live in an open-plan house onsite and are always available to assist guests with their needs, whether you want to order something off the menu, request sightseeing information or simply feel like chatting. We have a family-style atmosphere and are always in the gardens or kitchen, where you can feel at ease stop by and say hello. At the same time, the gardens are quiet and the rooms are positioned for privacy, so you can enjoy time alone if you would rather snuggle up with a good book on your veranda or get lost in your own thoughts. We’re here to help – but we’re never in your way!

We love the peace and simplicity of our small village, where it’s still possible to experience traditional Shan and Northern Thai culture. Along with the rich culture of our village, guests can also enjoy some of the area’s most significant attractions nearby, such as Wat Nam Hoo (a temple housing a sacred Buddha image); Mor Paeng Waterfall; and the Yunnan Cultural Village. You’ll always discover beautiful nature and friendly smiles where ever you go here.

There are motorbike taxis in front of the Pai Bus Station; or you can hire a motorbike/scooter/bicycle at one of many shops in the centre of town. It’s also possible (and safe) to walk.

Property Policy and Conditions:
1. Check in Time: after 14:00. If you wish to check in before or after these times please e-mail or call.
2. Check out Time: till 12:00
3. For guests arriving after our front desk hours of operation( BETWEEN 8:00 AM-22:00PM) please notify the property by e-mail or by phone call prior to your arrival.
4. Cash payment upon arrival only.
5. Cancellation Policy:
- No cancellation fee when cancel 3 days in advance.
- 100% of room rate for whole booking will be charged when cancel less than 3 days in advance.
6. Extra bed is not provided. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 8.4

  • Location 9.0

  • Staff 9.7

  • Atmosphere 9.2

  • Cleanliness 9.1

  • Facilities 9.5

Latest Reviews

  • 10.0


    03 Oct 2019
    This place is a real gem. There’s a lovely roof terrace with hammocks and a beautiful view. The hosts are lovely and there’s a free breakfast every morning, plus cheap beer/cokes/water. Quieter and more relaxed than some other places but that’s exactly what we wanted. Great location, about 5 minute walk to the walking street.
    England, Mixed Group, 18-24
  • 10.0


    20 Aug 2019
    This is honestly the nicest hostel I have ever stayed in. The lady and her husband were so kind and accommodating to us, they helped us with everything. The breakfast felt just like home (tea and toast) and the short walk to the walking street (10 mins) was completely worth it for the view of the river, beautiful gardens and completely restful atmosphere. Thank you so much x
    England, Female, 18-24
  • 10.0


    14 Jul 2019
    This place was awesome. It was a super unique stay, and I felt like I was living in a treehouse. This place is right next to the Pai river, and they have a small bamboo pier you can sit at for peace and quiet. Their balcony/patio area is amazing - with 3 hammocks and some chairs to hang out at. The people here are super nice, and the guests are friendly. Loved the views here and loved watching the sun rise over the mountains. If you are a nature lover, you’ll absolutely fall for this place.
    USA, Couple, 31-40
  • 10.0


    12 Jul 2019
    I visited this place already and decided to return again. Such a wonderful place.
    USA, Male, 25-30
  • 10.0


    20 May 2019
    Wonderful & peaceful atmosphere. Close walk to town but has the privacy and views of being outside of town. Very nice view & nice stay. Feels like staying in a treehouse.
    Netherlands, Female, 18-24
  • 10.0


    18 May 2019
    This place was so cute and such a lovely view from the hangout spot. Super super relaxing and an added bonus of being able to do laundry for free. The only thing is there isn’t any air con in the room but the fans in the room were enough for us. Definitely recommend!
    Canada, Female, 18-24
  • 9.4


    12 Jul 2019
    Wow, wow, wow! What a place! We came up to Pai on a whim after staying in Chiang Mai and are so glad we did - this hostel has to be our favourite ever! The view is incredible, the people are so friendly and the whole place is built in a wooden treehouse style so you feel like you’re on some kind of eco retreat. Planned on staying 1 night and we’re already on 4 and don’t want to leave. We checked out another hostel but it didn’t even compare. Can’t recommend this place enough!
    England, All Female Group, 18-24
  • 9.1


    16 Jun 2019
    One of the best places I have ever stayed, the views alone from the hostel are reason to stay. Attracts awesome people and has amazing spaces
    Australia, Female, 18-24
  • 8.9


    10 Aug 2019
    Views are worth every penny!
    USA, Female, 25-30
  • 8.9


    24 Jul 2019
    Brilliant place...not far from town, cheap beer, quite after 10pm
    England, Male, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Bicycle Parking
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities