Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Additional Terms and Conditions


The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


UP2U Guesthouse

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

UP2U Guesthouse is situated near the Pai river, only 0.5 km from the heart of the row of town, but not enough, has its own charm. Our main structure of the house was a huge gold teak structure, lush gardens and attic, where you can rest on the mat or hammock, you can go to the river to swim, sunbathe. All our beds are made of wood and bamboo by hand.

We offer a warm, relaxed atmosphere for guests, delicious and healthy cuisine, and a place to meet other like-minded international travelers. Simple, clean and comfortable - our guesthouse offers pure essence of the value in a row of brilliant.

Guests can enjoy the spacious gardens and pavilions which are ideal for meeting other travellers or simply relaxing with books or tablets; free Wi-Fi from the latest high-speed fibre optic connection; delicious food and drinks menu including freshly brewed coffee; local information on sights, culture and customs of the area.

We live in an open-plan house onsite and are always available to assist guests with their needs, whether you want to order something off the menu, request sightseeing information or simply feel like chatting. We have a family-style atmosphere and are always in the gardens or kitchen, where you can feel at ease stop by and say hello. At the same time, the gardens are quiet and the rooms are positioned for privacy, so you can enjoy time alone if you would rather snuggle up with a good book on your veranda or get lost in your own thoughts. We’re here to help – but we’re never in your way!

We love the peace and simplicity of our small village, where it’s still possible to experience traditional Shan and Northern Thai culture. Along with the rich culture of our village, guests can also enjoy some of the area’s most significant attractions nearby, such as Wat Nam Hoo (a temple housing a sacred Buddha image); Mor Paeng Waterfall; and the Yunnan Cultural Village. You’ll always discover beautiful nature and friendly smiles where ever you go here.

There are motorbike taxis in front of the Pai Bus Station; or you can hire a motorbike/scooter/bicycle at one of many shops in the centre of town. It’s also possible (and safe) to walk.

Property Policy and Conditions:
1. Check in Time: after 14:00. If you wish to check in before or after these times please e-mail or call.
2. Check out Time: till 12:00
3. For guests arriving after our front desk hours of operation( BETWEEN 8:00 AM-22:00PM) please notify the property by e-mail or by phone call prior to your arrival.
4. Cash payment upon arrival only.
5. Cancellation Policy:
- No cancellation fee when cancel 3 days in advance.
- 100% of room rate for whole booking will be charged when cancel less than 3 days in advance.
6. Extra bed is not provided. View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 8.5

  • Location 9.6

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    30 Jul 2022
    I loved this hostel! It was sociable and clean and friendly and it’s a very easy walk into the Centre for a few drinks! The open plan, hammocks are so nice to chill in the afternoon and views are incredible
    England, Female, 18-24
  • 10.0


    26 Jul 2022
    UP2U Hostel was the best!!! hands down the best hostel in pai if you're looking to get a bang for your buck. UP2U is cheap yet offers everything you need and more. Sitting right on the river it has stunning views, amazing staff, and plenty of fruit to share every morning. I would recommend everyone to stay here, especially if you're trying to save money. Just a few minutes walking to the main walking street where all the action is, just tucked away enough to have peace and quiet.
    USA, Male, 18-24
  • 10.0


    11 Jul 2022
    Overall great hostel with an amazing location in the heart of the nature. If you like chilling in the hammock with an amazing view and prefer interesting conversations with people and chill nights over partying, then you’ll love it here.
    Bulgaria, Male, 18-24
  • 9.7


    30 Jul 2022
    I loved the vibe of UP2U hostel, so easy to meet people whilst chilling out at the hammocks at the social area and beautiful views to enjoy. Only a 10 minute walk from the main town.
    England, Female, 18-24
  • 9.4


    06 Jul 2022
    UP2U is a wonderful, laid back hostel. Within walking distance to the main walking street in town it’s super convenient. It’s rustic feel makes the place a great place to just chill and read or chat with other like minded people. Overall, I loved it there so much I’m going back!
    Canada, Female, 18-24
  • 8.9


    08 Aug 2022
    The view was AMAZING. honestly one of the prettiest views for a hostel I’ve seen. However, definately not a party hostel. But it is close enough to town to get the party feel of Pai but get a good night sleep. The beds are very hard and there isn’t any privacy (just a mosquito net)
    England, Female, 18-24
  • 8.9


    19 Jul 2022
    The hostel itself is great, a lot of common rooms and it has a great atmosphere. It makes it easy to connect with other travellers. The staff is very friendly and always approachable. The hostel is completely built with wood though, so you hear EVERYTHING, e.g. people walking by outside and also the busy road right next to the hostel. Not for people with light sleep.
    Germany, Female, 31-40
  • 8.3


    14 Jul 2022
    The treehouse is stunning and feels like something from lord of the rings. Theres platforms and hammocks etc and big circular doors it has a really cool feel. It’s not the most party-ish but lots of solo travellers so its good for that. The view from the showers is INSANE. Overall would recommend but hire a scooter as its a little out the way and can feel a bit out of it Also stay as long as you can in Pai, it’s the best place in Thailand!!!!
    England, Male, 18-24
  • 8.0


    08 Jul 2022
    I really enjoyed my stay at UP2U in Pai. Though the location is slightly out of the main street, it's still a stunning location with beautiful views and easily walked in 10-15 minutes or 2-3 minutes with a scooter. The rooms don't have keys, so technically, anyone could walk in. However, there are lockers and everyone is so friendly. I loved the common area, with beautiful views, hammocks, places to chill and socialise! I would definitely stay again if I were to return to Pai :)
    England, Female, 25-30
  • 4.0


    03 Jul 2022
    When we checked in at this hostel (at the correct check-in time), our beds were still dirty from the people that had slept in them the night before. We were then told that there were no cleaners and had to sleep for three nights with no bed sheets. The mosquito nets around the beds made it feel very claustrophobic and although we understand the nature of the area and the hostel, we had rats in our room and were told that it is what we should expect when spending time in the jungle. Overall, the location was good as it is just a short 10 minute walk into the town. Also, there is very little security here as anyone from the street could walk in (which resulted in personal belongings being stolen).
    England, Female, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Bicycle Parking
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities