Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy


Additional Terms and Conditions


The following group types are not accepted by this hostel: Business Trip If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


UP2U Guesthouse

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

UP2U Guesthouse is situated near the Pai river, only 0.5 km from the heart of the row of town, but not enough, has its own charm. Our main structure of the house was a huge gold teak structure, lush gardens and attic, where you can rest on the mat or hammock, you can go to the river to swim, sunbathe. All our beds are made of wood and bamboo by hand.

We offer a warm, relaxed atmosphere for guests, delicious and healthy cuisine, and a place to meet other like-minded international travelers. Simple, clean and comfortable - our guesthouse offers pure essence of the value in a row of brilliant.

Guests can enjoy the spacious gardens and pavilions which are ideal for meeting other travellers or simply relaxing with books or tablets; free Wi-Fi from the latest high-speed fibre optic connection; delicious food and drinks menu including freshly brewed coffee; local information on sights, culture and customs of the area.

We live in an open-plan house onsite and are always available to assist guests with their needs, whether you want to order something off the menu, request sightseeing information or simply feel like chatting. We have a family-style atmosphere and are always in the gardens or kitchen, where you can feel at ease stop by and say hello. At the same time, the gardens are quiet and the rooms are positioned for privacy, so you can enjoy time alone if you would rather snuggle up with a good book on your veranda or get lost in your own thoughts. We’re here to help – but we’re never in your way!

We love the peace and simplicity of our small village, where it’s still possible to experience traditional Shan and Northern Thai culture. Along with the rich culture of our village, guests can also enjoy some of the area’s most significant attractions nearby, such as Wat Nam Hoo (a temple housing a sacred Buddha image); Mor Paeng Waterfall; and the Yunnan Cultural Village. You’ll always discover beautiful nature and friendly smiles where ever you go here.

There are motorbike taxis in front of the Pai Bus Station; or you can hire a motorbike/scooter/bicycle at one of many shops in the centre of town. It’s also possible (and safe) to walk.

Property Policy and Conditions:
1. Check in Time: after 14:00. If you wish to check in before or after these times please e-mail or call.
2. Check out Time: till 12:00
3. For guests arriving after our front desk hours of operation( BETWEEN 8:00 AM-22:00PM) please notify the property by e-mail or by phone call prior to your arrival.
4. Cash payment upon arrival only.
5. Cancellation Policy:
- No cancellation fee when cancel 3 days in advance.
- 100% of room rate for whole booking will be charged when cancel less than 3 days in advance.
6. Extra bed is not provided. View House Rules

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Reviews & Ratings

  • Value For Money 9.9

  • Security 8.7

  • Location 9.1

  • Staff 9.8

  • Atmosphere 9.4

  • Cleanliness 9.3

  • Facilities 9.4

Latest Reviews

  • 10.0


    19 Nov 2019
    Fantastic hostel with stunning views of the river. It’s just got the right vibe. It gets chilly in the night but they proactively provided extra blankets.
    Netherlands, Female, 25-30
  • 10.0


    03 Oct 2019
    This place is a real gem. There’s a lovely roof terrace with hammocks and a beautiful view. The hosts are lovely and there’s a free breakfast every morning, plus cheap beer/cokes/water. Quieter and more relaxed than some other places but that’s exactly what we wanted. Great location, about 5 minute walk to the walking street.
    England, Mixed Group, 18-24
  • 9.7


    26 Nov 2019
    Great place! Quite with an amazing view! Staff was really nice and helpful. Definitely recommend and would definitely go back
    Israel, Female, 31-40
  • 9.7


    16 Nov 2019
    the chillest hostel ever, so glad i chose this place. really felt clean and comfortable staying here and absolutely loved the lounge area upstairs with the view and the yoga in the morning. the owner came around giving everyone extra blankets because it got cold at night. also made several like-minded friends. not a party hostel at all but super chill you'll definitely meet people if you are open. only 10 min walk from walking street. definitely bring mosquito spray and use it!
    USA, Female, 18-24
  • 9.7


    04 Nov 2019
    Wonderful staff who have a wonderful dog!!! You need to be thoughtful of other guests as you can hear everything that is going on, great people great atmosphere!
    England, Female, 18-24
  • 9.4


    04 Nov 2019
    Such a nice atmosphere with a great hangout spot and super comfy hammocks. Yoga in the morning was very nice and relaxing. Close walk to the city and the owners are super kind!
    Canada, Female, 18-24
  • 8.9


    21 Nov 2019
    The rooms in the hostel are facing the street, and the rooms are open air (exposed to the outside - no glass windows or anything). This means every single motorcycle driving by sounds as loud as if you were on the street, making it pretty difficult to sleep. Otherwise the atmosphere and all was great. The hostel is a bit of a walk from the Main Street but is manageable.
    USA, Mixed Group, 25-30
  • 8.9


    04 Nov 2019
    Loved it here! In a quiet location but only 7 minute walk from the walking street. The rooms/beds were very nice and I loved the treehouse feel. The staff were very accommodating, as well. The view is great, right on the water overlooking beautiful mountains. Atmosphere is quiet, not the most social place in Pai.
    USA, Female, 18-24
  • 8.9


    02 Nov 2019
    Lovely cute hostel, really short walk out of town which gives amazing views of the river and mountains first thing in the morning. Free tea and coffee with nice breakfast (fresh fruit!) and friendly atmosphere. Only downside is very small lockers and not great security, but the area feels safe enough that it didn't bother us at all :) would definitely recommend! Plus they have an adorable doggo!
    England, Female, 18-24
  • 8.6


    25 Oct 2019
    the owners are gorgeous and very welcoming. You get fresh fruit for breakfast and free water all the time! The view from the platform is amazing and you can even lay on an extra platform by the river. The rooms are clean, comfortable and even though there’s no AC (only fan) it’s a good temperature. The walk to the most incredible night market takes only about 4 minutes. Definitely a place to stay at and just relax ;)))
    Germany, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Bicycle Parking
  • Ceiling Fan
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Microwave
  • Parking
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • Luggage Storage
  • Reception (limited hours)
Food & Drink
  • Tea & Coffee Making Facilities