Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Viajero Cartagena Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena’s walled city is the pride of Colombia, this is where you will find el Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Medellín, Cali, Salento, San Andrés Island, Santa Marta and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.

Viajero Cartagena Hostel. House Rules!

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules


Get a feel for old-school Cartagena at Viajero Cartagena Hostel, set inside a revamped 19th-century house in the walled city. Start every day with our free breakfast before strolling into the historic centre to take in churches and museums, cool coffee shops and local handicrafts. Right outside our door, rainbow-painted colonial buildings line the streets and flowers cascade from our neighbours' balconies. Snap some shots to share with friends back home and then send them using our free Wi-Fi.


We're just 10 minutes by taxi from Rafael Núñez International Airport – don't be afraid to get into some friendly haggling with your driver over the price! Or you can hop on a local bus and be with us in 25 minutes. Once you're here, the historic city centre is just a 10-minute walk away. You can easily reach major attractions like the Castillo San Felipe de Barajas (15 minutes on foot), or stick around the walled city for local hangouts like Plaza Fernandez Madrid.

Rooms and Dorms

You'll get free linen and air con whether you go for a dorm or a private room. Lockable chests keep your valuables safe while you sleep and when you're out on the town. For extra luxury, book a private double or a large dorm with an en-suite bathroom. Women have the choice of bunking with the guys in a mixed dorm or taking one of our female-only rooms instead.

Extras and activities

Grab a drink at our outdoor, on-site bar or flop down in front of a box set in our comfy TV room. There's no better place for an afternoon nap than a hammock on one of the two patios – and the outdoor terrace is also where you'll find local dance lessons (think: salsa, bachata, champeta), open mic nights and games of beer pong. Give your favourite T-shirts a well needed wash with our laundry service so you can keep wearing them every day!

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.8

  • Location 9.7

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    22 Feb 2021
    Friendly staff, clean beds and room the safe is easy to use and lock passports or other things you don't want to take out with you. Bathrooms.and showers are good. Nice open seating areas to relax at!
    USA, Male, 41+
  • 10.0


    17 Feb 2021
    Wonderful stay! I highly recommend it’s in a fabulous area of the old town.
    England, Female, 25-30
  • 10.0


    13 Feb 2021
    Had a great time at Viajero hostel! The staff was very friendly and accomodating. All of the guests were friendly and the hostel has great spots to relax, meet new people, and hangout. COVID caused there to be less guests there than I imagine there typically are, but the hostel can't be blamed for that. Will likely stay here again next time I'm in Cartagena.
    USA, Male, 18-24
  • 10.0


    30 Jan 2021
    This was a great hostel. Unfortunately COVID has affected the social scene here. Not the hostel fault for the lack of travelers. It located near some of the best restaurants I’ve ever been too. Also has a great 4 island tour connected to the hostel that was AMAZING! I don’t speak Spanish well and the workers were great help. A must stay and a revisit for sure!
    USA, Male, 25-30
  • 10.0


    13 Jan 2021
    This place was amazing and super clutch! I was told I couldn't leave the country because i needed a PCR test and I had already checked out of my place to stay. I booked with the website at the very last moment. Got a room the same exact day / within the same exact time frame. Literally this place saved my rear!
    USA, Male, 31-40
  • 9.4


    14 Feb 2021
    We LOVED our stay here in Cartagena! It’s centrally located, while still being on a quiet enough street. The breakfast is great and actually changes everyday which makes it fun! The rooms are super clean and the beds are comfortable. There is no hot water (like there is only 1 temperature of water) which is fine because it’s not super cold so it’s comfortable enough. The staff is incredible here and were super helpful with every question we had! We would definitely stay here again.
    USA, Couple, 25-30
  • 9.4


    10 Jan 2021
    Hammocks, chairs and general atmosphere was awesome and staff are bilingual and very accomodating. Doors to the rooms to not lock but have small personal lockers and storage space that can be used with a small personal lock. Our room had great air conditioning and wifi. My only complaint was that a staff member entered our room unannounced and without knocking first.
    USA, Mixed Group, 31-40
  • 9.1


    27 Dec 2020
    Stayed here in 2014 and just now. Great both times. Location is perfect. Mattresses are new and comfortable. Just be aware that if they call a taxi for you, the driver will still try to rip you off. Airport trips should be 12-15K. My guy drove the long way around Centro then told me 20K. He didn't realize I knew my way and speak Spanish. I gave him 15. Again, not the hostel's fault, but be aware.
    USA, Male, 41+
  • 8.3


    05 Feb 2021
    The hostel was very quiet due to covid but it’s a nice safe place to stay and rest.
    England, Female, 31-40
  • 8.0


    22 Mar 2021
    Adequate. The breakfast not good value at all however.
    England, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
  • DVD's


  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel


  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

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