Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Viajero Cartagena Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena’s walled city is the pride of Colombia, this is where you will find el Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Medellín, Cali, Salento, San Andrés Island, Santa Marta and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.

Viajero Cartagena Hostel. House Rules!

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules


Get a feel for old-school Cartagena at Viajero Cartagena Hostel, set inside a revamped 19th-century house in the walled city. Start every day with our free breakfast before strolling into the historic centre to take in churches and museums, cool coffee shops and local handicrafts. Right outside our door, rainbow-painted colonial buildings line the streets and flowers cascade from our neighbours' balconies. Snap some shots to share with friends back home and then send them using our free Wi-Fi.


We're just 10 minutes by taxi from Rafael Núñez International Airport – don't be afraid to get into some friendly haggling with your driver over the price! Or you can hop on a local bus and be with us in 25 minutes. Once you're here, the historic city centre is just a 10-minute walk away. You can easily reach major attractions like the Castillo San Felipe de Barajas (15 minutes on foot), or stick around the walled city for local hangouts like Plaza Fernandez Madrid.

Rooms and Dorms

You'll get free linen and air con whether you go for a dorm or a private room. Lockable chests keep your valuables safe while you sleep and when you're out on the town. For extra luxury, book a private double or a large dorm with an en-suite bathroom. Women have the choice of bunking with the guys in a mixed dorm or taking one of our female-only rooms instead.

Extras and activities

Grab a drink at our outdoor, on-site bar or flop down in front of a box set in our comfy TV room. There's no better place for an afternoon nap than a hammock on one of the two patios – and the outdoor terrace is also where you'll find local dance lessons (think: salsa, bachata, champeta), open mic nights and games of beer pong. Give your favourite T-shirts a well needed wash with our laundry service so you can keep wearing them every day!

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Reviews & Ratings

  • Value For Money 8.8

  • Security 9.4

  • Location 9.6

  • Staff 9.0

  • Atmosphere 8.4

  • Cleanliness 8.8

  • Facilities 8.4

Latest Reviews

  • 10.0


    04 Mar 2020
    Great hostel! It’s very organized and clean and has a good vibe. Carlos in reception is super helpful and friendly. Always has some good suggestions when you ask him so don’t be shy!
    USA, Male, 18-24
  • 9.4


    11 Mar 2020
    There are good night time activities like live singing and dance classes. Staff are helpful. Good location.
    USA, Female, 18-24
  • 9.4


    08 Mar 2020
    Comfortable place with great places on the patios to relax. I did not appreciate the loud music that was played every night until 12am. The speaker was mounted on the other side of our bedroom wall and was very loud. I think the music was unnecessary, or if played at all play it only until 10pm, which is usually when quiet hours are. It was hard to fall asleep between the music and loud talking. Take note, quiet hour does not start until 12am! Otherwise the say was good.
    USA, Female, 31-40
  • 9.1


    27 Dec 2020
    Stayed here in 2014 and just now. Great both times. Location is perfect. Mattresses are new and comfortable. Just be aware that if they call a taxi for you, the driver will still try to rip you off. Airport trips should be 12-15K. My guy drove the long way around Centro then told me 20K. He didn't realize I knew my way and speak Spanish. I gave him 15. Again, not the hostel's fault, but be aware.
    USA, Male, 41+
  • 9.1


    08 Mar 2020
    Clean hostel with comfy beds. We stayed in an 8 bed dorm and there was plenty of space for bags &moving around. Hostel bar was a nice place to hang out. The kitchen is very small and not much space to prepare food however if you just want to make something quick it’s fine. Staff were friendly. They offer a discount at other viajero hostels if you book at the front desk however it did take them forever to sort the booking for me, maybe something that needs some work with their systems.
    England, Mixed Group, 25-30
  • 8.9


    02 Mar 2020
    It's a nice place. Just watch out if they put you in dorm 1, you can hear the doorbell for the front door all through the night, not ideal.
    England, Male, 31-40
  • 7.7

    Very Good

    09 Mar 2020
    Pros: Good showers, good wifi and good a/c. Comfy beds, each dorm bed has its own light and plug. Cons: We stayed three nights in a dorm and had to move into a different one each night which seemed annoyingly unnecessary. The a/c is switched off during the day. No water refills and no outside alcohol allowed.
    Ireland, Couple, 25-30
  • 7.7

    Very Good

    08 Mar 2020
    Viajero Hostels need to put an effort on their hostels, I hope they can learn from HostelOne, They are good, but they definitely can be way better. Thanks a lot.
    Saudi Arabia, All Male Group, 25-30
  • 7.4

    Very Good

    09 Mar 2020
    Stayed here for two nights as female solo traveler. Staff was really nice, room was clean, AC working properly. However, the showers were with very bad water pressure, almost impossible to get shampoo out of your hair. The place was pretty, but currently under big construction. WiFi was working well. Area is very touristic, would rather stay in Getsemani next time. Place was totally lacking any atmosphere, people were mostly on their phones all the time, didn’t say hi etc, which is sad.
    Germany, Female, 25-30
  • 6.3


    16 Mar 2020
    Walked in and the two girls at the desk didn't look up or acknowledge me (I was only guest there), one of them never even looked up from her phone the whole time. Then pretty much the first thing they said is "you can't check in until 2!".. I know it's the rule but maybe some customer service would be good when someone is standing there tired and dripping in sweat. I can't say anything about the dorms, but can say private room is not worth it here! Bad quality w/ shared bathrooms and loud.
    Canada, Male, 25-30
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  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
  • DVD's


  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel


  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

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