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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Viajero Cartagena Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena’s walled city is the pride of Colombia, this is where you will find el Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Cali, Salento, San Andrés Island, Santa Marta and Tayrona, and in Uruguay: Colonia, Montevideo and Pedrera.


Viajero Cartagena Hostel. House Rules!

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

All guests must be 18 years or older.
No pets are allowed.

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.2

  • Location 9.5

  • Staff 8.5

  • Atmosphere 8.2

  • Cleanliness 8.6

  • Facilities 8.3


Latest Reviews

  • 10.0

    Superb

    24 Nov 2019
    I had an enjoyable stay at El Viajero. The staff was very friendly, the environment was very relaxed and people all hanging out together outside. I know other hostels provide free breakfast, so that would've been nice instead of having to pay for it. The single rooms are right near the bar so is tough to sleep at night. But everything else went smoothly and so glad there was A/C! Great location, cute coffee shops nearby and Exito the huge market to buy anything you need.
    USA, Female, 31-40
  • 9.4

    Superb

    30 Nov 2019
    I stayed in every type of room here because I decided to come earlier than my reservation , at the last minute. Every room type Was fun. The group room was unlocked but you had a lock box with a plug inside to charge your phone inside. The double bed private was cozy and the double twin was big enough for us to move around in. The staff is enthusiastic and caring. They checked on me when I became violently ill one night and offered to arrange for ambulance if needed.
    USA, Female, 31-40
  • 9.1

    Superb

    06 Dec 2019
    Very nice and chill place! Easy to meet people, and super clean, which is nice. Also great staff, always helpful and easy to talk to. Breakfast is not included, neither is water.
    Norway, Female, 18-24
  • 9.1

    Superb

    24 Nov 2019
    Great little hostel that's clean and well maintained. A perfect home base as you explore Cartagena, and plenty of other travelers to quickly make friends. Lots of shade or sun depending on what you are in the mood for when lounging outside. AC worked the whole time I was there.
    USA, Male, 25-30
  • 8.9

    Fabulous

    26 Nov 2019
    El Viajero is an awesome stay. Staff is super helpful and will always give you recommendations or help you with your plans! Depending on where you room is, it may be a little noisy at night but that is expected, as the hostel does activities to bring all guests together! I recommend staying!
    USA, Male, 25-30
  • 8.9

    Fabulous

    25 Nov 2019
    Staff is excellent. No free water. Socials not great. Clean rooms and good shower facilities.
    Italy, Male, 25-30
  • 8.6

    Fabulous

    22 Nov 2019
    Nice hostel, good for chilling and convenient location.
    England, Male, 25-30
  • 6.6

    Good

    11 Dec 2019
    To borrow a towel had to pay money which is a first to me in hostel world. Staff also didn’t come off as friendly. Only slept here so not much more to add.
    Netherlands, Male, 25-30
  • 5.4

    Rating

    04 Dec 2019
    The staff made us feel like they were doing us a favor by answering our questions that were also not so helpful. AND THE WORST WAS we askes to extend for 2 nights and we got a positive answer. At 22:00 we came to pay and a different staff member helped us, we were told were ONLY booked for 1 more night and there is no room in the hostel and we had to find a hostel FAST. When i checked the app i saw THEY DO HAVE SPACE but in different rooms and the staff tried to justify their stupidity. WE LEFT
    Israel, Couple, 25-30
  • 2.9

    Rating

    26 Nov 2019
    Good location but not much really going on each night. My first night there was only 4 of us in the entire hostel that went out, 2nd night there was 6. The bar staff take forever to serve you even when there is no queue. Reception staff were very nice.
    England, Male, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • DVD's


Awards

  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel

Nominations

  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

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