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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Viajero Cartagena Hostel

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Cartagena's walled city is the pride of Colombia, this is where you will find Viajero Cartagena. Located in a unique colonial house in a colorful street full of flowers, balconies and near nature-filled plazas a couple blocks away.

Stay in shared dorms (some are female only) or, if you prefer, in private bedrooms. Start your day like any Colombian would, enjoying a hot cup of coffee with fresh fruit and more. Wander through the city, discover great restaurants in a laid-back town, and keep in mind, our bar opens at four, and our FREE DAILY ACTIVITIES such as salsa and dance lessons, or live music, start shortly after that! Join the fun, get ready to go dancing to authentic Latino clubs or to bars with electronic music!

Welcome to our traveler community! Don't forget to check out our other hostels in Colombia: Medelli­n, Bogota, Cali, Salento, San Andres Island, Santa Marta and Tayrona; in Uruguay: Colonia, Montevideo and Pedrera; in Argentina: Buenos Aires; in Mexico: Sayulita and in USA: Miami


Viajero Cartagena Hostel.

HOUSE RULES!

Check-in: 14:00 - 23:00
Check-out: before 11:00

*Note: We have a luggage room at reception, you may store your personal items in case you arrive before check-in time or leave after check-out time.

*Taxes: Colombian citizens and foreigners with Colombian residency must pay taxes (IVA): 19%. This tax does not appear on the final rate of the reservation.

*All guests must be 18 years or older.

*No pets are allowed.

*Cancellation policy: if your reservation is in a shared dorm, you have up to 48 hours before arrival to cancel your reservation. If your reservation is in a private room, you have up to 72 hours to do the cancelation. After that time you'll be charged to your credit card the first night of your reservation.

Payment upon arrival by cash, credit or debit card. (This property may pre-authorize your card before arrival).

Breakfast is included in private rooms ONLY.

RNT#22078 View House Rules

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Reviews & Ratings

  • Value For Money 7.6

  • Security 8.5

  • Location 9.2

  • Staff 7.9

  • Atmosphere 7.6

  • Cleanliness 7.6

  • Facilities 7.5


Latest Reviews

  • 10.0

    Superb

    09 Sep 2022
    There was construction while I was there, so the hostel was not at full capacity. The hostel was still great and I recommend it to anyone visiting Cartagena.
    USA, Male, 18-24
  • 10.0

    Superb

    05 Aug 2022
    Amazing staff, great social. This is without a doubt one of the most caring and helpful hostels I have stayed at in my life. The staff are absolutely amazing and nothing is too much. I had so much trouble with a parcel stuck in customs and they were available 24hrs a day without question. The hostel itself is an amazing space, perfect size and great facilities, they also appear to be cleaning constantly so everything is spotless! A/C is on whenever you want which is a saviour in Cartagena.
    England, Male, 25-30
  • 9.7

    Superb

    26 Aug 2022
    Nice place to stay, in a very central part of town
    Colombia, Male, 31-40
  • 8.3

    Fabulous

    30 Jul 2022
    Really nice place in the old town close to all the places you want to visit in Cartagena. The rooms are spacious with a locker to store your stuff. The bathrooms are clean and have enough space. Overall, good place to stay.
    Netherlands, Female, 25-30
  • 8.0

    Fabulous

    23 Aug 2022
    Not much of a social atmosphere (but maybe that’s just when I was there). Clean rooms and very nicely airconned. Staff were helpful but not particularly friendly.
    England, Male, 18-24
  • 7.1

    Very Good

    15 Sep 2022
    Has its pros and fine. The staff is super nice and friendly. The included breakfast for the private rooms was mediocre at best. The private rooms were clean and comfortable. AC was great. My biggest issue was the common area wasn’t very large and they didn’t really have any events going on so if you’re solo traveling looking to meet new people I’d probably recommend staying somewhere else but this is a good spot for couples or groups.
    USA, Male, 18-24
  • 6.6

    Good

    26 Aug 2022
    Overall, the hostel is good. Take care with the Friday night pub crawl, because they promise you free alcohol (which you get, but limited). However, they take you to bars where they rip you off for up to USD 8$ for a shot and USD 4$ for a beer, having nothing to do with Colombian prices but is about ripping off tourists.
    Netherlands, Male, 18-24
  • 6.0

    Good

    04 Sep 2022
    When I’ve got there they told me they don’t have any place even though they confirmed my reservation. So they helped me find another place to stay.
    Israel, Male, 18-24
  • 5.1

    Rating

    29 Aug 2022
    The Location was very good, close to all the interesting districts in cartagena. The beds were also very comfortable. What I was not happy about was the staff of the hostel. Only a few were helpful and friendly. They recommended us a very bad bus company and the help for our broken safe and door lock was very minimal. After we checked in they started renovating the hostel and told us on the day they started. Because of the construction work it was loud and we couldnt hang in the common area.
    Switzerland, Female, 18-24
  • 4.6

    Rating

    06 Sep 2022
    The hostel was a building site when we we there’s so there wasn’t many people there. Was only told a few days before that this was the case. Also some of the staff were rude and don’t give accurate information. It does potential though and the location is great in the old town
    England, Male, 25-30
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Common Room
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • DVD's


Awards

  • 2019

    1st, Most Popular Hostels Cartagena

  • 2013

    1st, Continent Winners Latin America

  • 2013

    1st, Country Winners Colombia

  • 2013

    6th, Worldwide Small Hostel

Nominations

  • 2013

    Worldwide Small Hostel

  • 2012

    Worldwide Small Hostel

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