Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Fantastic Cleanliness
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Property Description

Xibalba in Town is a cozy little place with 7 rooms, a pool area and a large kitchen to share with cool people.

The staff are lovely and will be happy to help you and give you some tips to make your stay an amazing experience.

All the rooms designed to suit the needs of the traveler, super comfortable beds and spacious common areas to make your stay a pleasant time, a swimming pool with handmade termination where you can enjoy a nice afternoon with other travelers, breakfast included and served during the morning for all our guests, kitchen at the service of all and wide spaces throughout the place.

Xibalba in Town Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast included.

24 Hours Reception
No pets allowed.
No curfew.
Child friendly.
Non smoking. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 8.2

  • Staff 8.3

  • Atmosphere 8.6

  • Cleanliness 9.1

  • Facilities 8.7

Latest Reviews

  • 10.0


    08 Aug 2021
    Great place to stay, very clean and private. Rafa in reception was very helpful and kind. I would stay again. Quiet place in Tulum.
    USA, Female, 25-30
  • 9.7


    14 Apr 2021
    I stayed here for 1 week and extended for another week. The style of the dorms allows ample space for individuals, lockers are available with a key supplied. The lockers can hold medium sized backpacks. The bathrooms are kept clean daily. Breakfast consist of fruits, cereal, coffee, teas, bread and yogurt. I recommend this place for its price and friendly staff. 2 minute walk from the ADO bus station. Since it is new hotel/hostel there are still fine tuning the experience. Highly recommend.
    USA, Male, 41+
  • 9.4


    13 Jul 2021
    This hostel surpassed expectations- the pool, facilities and rooms were all great and very clean! AC was great. It’s a new hostel so could have more going on but you don’t really need it as can go to other hostels if you want to socialise. Staff were very helpful also. Really recommend staying here and it’s great value for money (much better than yak lake house).
    England, Mixed Group, 18-24
  • 8.3


    10 May 2021
    Good location if you are taking the bus. Good value for money.
    Canada, Female, 25-30
  • 3.7


    14 Jul 2021
    All areas were very dirty. Specially bathrooms and kitchen. I felt very unwelcomed by the staff. Not a lot of things to do in the hostel and most of the activities in Bacalar are quite far away.
    Mexico, Male, 18-24
  • 3.7


    07 Jul 2021
    The hostel looks really nice. Looks clean & white. AC in rooms works at night only. Disrespectful management, the manager does not care at all about the customers. Flies in the kitchen are ridiculous. No hot water in the showers, WiFi never worked, and I woke up covered in bites after only one night - can only assume bedbugs. There is a pool but the water doesn’t look clean. There is not enough seating, and not enough functionality in general. Breakfast is cereal and convenience store bread.
    Israel, All Male Group, 18-24
  • 3.1


    07 Jul 2021
    Honest review of this hostel: It’s not bad, but not great and I had an awful experience here. The hostel is mediocre, and we were asked to pay for all our nights in advance. I was bitten by a dog in the street and forced to leave a day early to visit a hospital. We were refused our money back, despite attempting to cancel our reservation three days in advance (tried on Thursday night to cancel for Sunday evening). When we requested to speak to the manager he ignored us completely. Disrespectful.
    Israel, Male, 41+
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi