Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 8 days in advance for Free Cancellation.
  • Great Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Xibalba in Town is a cozy little place with 7 rooms, a pool area and a large kitchen to share with cool people.

The staff are lovely and will be happy to help you and give you some tips to make your stay an amazing experience.

All the rooms designed to suit the needs of the traveler, super comfortable beds and spacious common areas to make your stay a pleasant time, a swimming pool with handmade termination where you can enjoy a nice afternoon with other travelers, breakfast included and served during the morning for all our guests, kitchen at the service of all and wide spaces throughout the place.

Xibalba in Town Policies & Conditions:

Cancellation policy: 7 days before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15:00 to 00:00 .
Check out before 12:00 .

Payment upon arrival by cash.

Taxes included.
Breakfast included.

24 Hours Reception
No pets allowed.
No curfew.
Child friendly.
Non smoking. View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 8.9

  • Location 7.7

  • Staff 8.0

  • Atmosphere 8.2

  • Cleanliness 8.7

  • Facilities 8.2

Latest Reviews

  • 9.4


    26 Apr 2022
    I really liked the stay there as I was close to Ado terminal and a short walk to the town. The hostel was very comfortable and served breakfast in the morning. The only downside was that the internet worked only in the garden and reception area. This was ok for me as I could relax in the room without constantly being glued to my phone.
    Poland, Female, 41+
  • 9.4


    16 Mar 2022
    Beautiful Hostel, next to the bus station, 15 min walking from the lagoon. It’s very clean, people were very respectful in the dorm during my stay. The common area is wide opened on the outside, it’s gorgeous. It feels so good to be in such a nice and quiet environnement after few days in Tulum. Only thing I have to highlight is that the kitchen was a bit dirty.
    Belgium, Female, 25-30
  • 9.1


    12 May 2022
    The hostel itself was very nice but was a bit of a walk away from the main part of Bacalar. This wasn’t much of an issue as it was a lot cheaper than the hostels nearer the lake so we were happy to walk or cycle down.
    England, Female, 18-24
  • 9.1


    06 Apr 2022
    Really nice place. Close to ADO bus station and the walk into town isnt too bad. Felt safe at night as well. Great inclusive atmosphere, I met some fun people to go places during the day and have drinks at night. Garden great to chill, pool nice and clean, and staff kind and helpful. Comfortable bed, good shower. Only cons: wifi was a bit shaky and I was in the only bed in the dorm that didnt have a power plug next to it.
    Netherlands, Female, 25-30
  • 9.1


    17 Mar 2022
    Staying at Xibalba Hotel was a great experience overall, it is a beautiful place and it is well cleaned and organised. The shared rooms are very spacious and comfy. I had some issues since I booked through the website and they charged they first night but I still had to pay in cash all nights of my stay. It is a website issue not a Xibalba thing, but still quite annoying. The ladies at the reception were so nice and helpful that they really helped me out with my reservation and payment.
    Colombia, Female, 31-40
  • 8.3


    22 Apr 2022
    The hostel is perfectly located if your coming in from the ADO station. It is only a 10-15 minute walk to the city center and the lake so not too far as well. The atmosphere is really chill, the rooms are spacious and clean. Really cozy place to stay!
    Netherlands, Female, 25-30
  • 8.0


    15 May 2022
    The rooms get very hot and their are inflexible about turning the AC earlier on. The sink of our toilet was clogged.
    Brazil, Female, 31-40
  • 6.0


    15 May 2022
    Not much atmosphere, was nice and chill but the wifi struggles when more than one person is using it and beds were a bit unstable
    England, Female, 18-24
  • 5.7


    16 Apr 2022
    Stayed here for a couple of nights and it is very pretty and the breakfast is very nice- location is good because it is next to the ADO station however it is a 20 minute walk into town and some of the roads are a bit dodgy at night. I only saw 2 members of staff during my stay and one was so rude and other people picked up on this as well- however the other one was lovely and almost made up for it. The worst thing was that they only had their aircon on 8-8 making it unbearably hot to be in room
    England, Female, 18-24
  • 5.7


    25 Mar 2022
    Probably wouldn’t recommend. No atmosphere, no real activities. Worst thing was the smell in the room, smelt like drains/mould, even with windows open all day, still had awful smell. Stayed longer in the location but moved to a different hostel.
    England, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • Bicycle Parking
  • Common Room
  • Cooker
  • Cots Available
  • Dryer
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Self-Catering Facilities
  • Utensils
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Reception (limited hours)
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi