Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Great Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (per day): 12 € View House Rules

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Reviews & Ratings

  • Value For Money 7.2

  • Security 7.5

  • Location 7.9

  • Staff 7.1

  • Atmosphere 7.0

  • Cleanliness 7.6

  • Facilities 7.3

Latest Reviews

  • 10.0


    22 May 2022
    Cool hostel
    Bosnia And Herzegovina, Female, 31-40
  • 10.0


    08 Apr 2022
    Very nice Staff and good location. Top👍🏻
    Slovenia, Couple, 25-30
  • 8.9


    13 May 2022
    It’s a great hostel!! My friend and I spent a night there in a 6 bed all girls room. The room had 1 shower and 1 toilet but it was very clean and we never had any problems sharing. The room was great! Very big, although only 2 lockers had a lock. Our room had girls about our age (20-24). But, I saw in the hostel older adults and I don’t really like that. I saw adults about 50-60 years old. The location could be better, you need to get a tram to get to the city center. But it’s far and its safe
    Mexico, Female, 18-24
  • 8.0


    30 Mar 2022
    We picked a double private room with my wife. It's next to the Main train station of Vienna. The pros: Location, low cost in comparisson to other Hotels nearby or in the city Center. Everything was clean and in good conditions. The Cons: The place is too big, too many Teenagers in the common places.
    Argentina, Male, 31-40
  • 7.7

    Very Good

    29 Apr 2022
    I arrived around midday and went to the hostel to check if by any chance the room was ready but the receptionist that was there did not make any efford even to check if it was something ready, he told me on a bad manner that the room will be ready at 3pm. I came back later and made the check in with other receptionist that was nice, and gave me the room. The room was spacious and clean, really nice.
    Argentina, Female, 31-40
  • 7.4

    Very Good

    07 May 2022
    Stayed in a 6-bed female dorm. Toilet and shower clean enough, but some some crumbs on the bed left from the last person. Room was a weird shape and layout, two bunk beds were squashed together at one corner, and the other one was on the other side of the room. No lockers in the dorm. 5 minute walk from the train station, but quite far from the centre. Not bad for what we paid though!
    England, Female, 18-24
  • 6.6


    29 Apr 2022
    My property was stolen from a locked room (shared 6 people room) (it was outside a locker so that is my problem), between 8pm and 2am, when probably no one checks out I have to rate 0 for security, and write this as a warning for other travelers and the hostel, that there might be an organized crime happening, targeting this hostel rooms otherwise the place was very nice and clean and the reception tried to help me as far as they felt safe to do so, they also moved me to another room for free
    Slovakia, Male, 25-30
  • 4.9


    06 May 2022
    Staff not kind, room not ready for check in, they gave us the room not ready, not good experience at all
    Chile, Male, 18-24
  • 4.6


    12 Mar 2022
    Check in took an hour for no apparent reason. Staff was processing one person per 20mins. You have to pay for bedsheets, which of course I had to wait another 15 minutes to get. I paid £20/night which is high compared to other hotels in Europe, especially since it is not in the real center of Vienna…Though, it is conveniently walking distance from the train station. The beds don’t have curtains, the mattresses were distressed. Overall it felt like a cheaper hostel than I paid for.
    USA, Male, 18-24
  • 4.3


    12 Mar 2022
    The room was quite spacious but it was not clean at all The lock for the toilet was broken For checking in , I had to wait for 2 hours
    India, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii