Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 6.9

  • Security 7.9

  • Location 8.0

  • Staff 6.8

  • Atmosphere 6.5

  • Cleanliness 7.4

  • Facilities 6.8

Latest Reviews

  • 8.0


    06 Sep 2019
    The kitchen is very small and it doesnt have enough tools
    Mexico, Female, 31-40
  • 7.1

    Very Good

    20 Aug 2019
    The hostel is more for families and school trips.
    England, Male, 31-40
  • 6.6


    08 Sep 2019
    The hostel was understaffed so when we checked in, in the evening the bar staff and security guard had to work the check in desk meaning no one could get served at the bar. There was a locker room to leave your stuff but anyone could ask at the desk and get access to it. Plus the lockers in it had to be paid for instead of using your own lock. The bathrooms are en-suite to the rooms which is nice but the shower did not drain well and that seemed a common complaint.
    England, Female, 18-24
  • 6.3


    19 Aug 2019
    Light fixtures in room were dirty. Floor was dusty.
    England, Male, 18-24
  • 4.9


    04 Sep 2019
    Rude staff. Very cold and unhelpful. Also, They charge extra for bedsheets, like seriously? Room smelled like it hadn’t been cleaned in a while, no a/c so it was hot. Would not be coming back again even if they paid me.
    Canada, Female, 25-30
  • 4.6


    03 Sep 2019
    Staff were kind of rude, luggage room left unlocked all day. Had to pay for bedding but when I got to my room there was already bedding on the bed, very confusing system. Also as a solo traveller it felt more like a hotel, more school groups than actual backpackers, which wasn’t what I’d expected
    England, Female, 18-24
  • 4.6


    24 Aug 2019
    Staff were exceptionally rude and the hostel had no atmosphere. It was located close to the bus terminal which was the only positive aspect
    New Zealand, Mixed Group, 25-30
  • 3.7


    20 Aug 2019
    Is dirty too expensive for what it is and you have to pay extra for the bed sheets, is too big and too crowded, Looks like and hospital the ambient is strange. The share kitchen have almost nothing to cook with and is all dirty. It was also super hot in there , they had not even fans for the staff. The staff las kind tho , but this place is a disaster.
    Spain, Female, 25-30
  • 3.1


    24 Aug 2019
    The room was a mess when we arrived. We were the only two people in the room and all of the old bedding was all over the place, the bins hadn’t been emptied and the bathroom was filthy. We don’t expect a lot from a hostel but this place wasn’t acceptable.
    England, Male, 25-30
  • 2.0


    11 Sep 2019
    One of the worst stays in my life. I was over charged and put in the wrong room after going into not one but two rooms and being kicked out because the drunk staff (yes! Staff is drinking at the desk when I came in) didn’t do their job right. Not only did I want the difference of my money back since I paid for a 4 person room and was put in a 6 person room they told me no. NEVER STAYING HERE AGAIN HERE EVER!!!!!
    USA, Couple, 25-30
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii