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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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a&o Wien Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
7.6
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.2

  • Location 8.1

  • Staff 7.0

  • Atmosphere 7.1

  • Cleanliness 8.2

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    17 Apr 2019
    One of the best hostel to stay in Vienna. I really enjoyed my stay there. thanks!
    India, Male, 25-30
  • 8.9

    Fabulous

    21 May 2019
    Great place and close to the train station. Be aware that if you don't have a sleeping bag, you'll be charged an extra 3.5 euros for bedding. It's a small annoyance, but an annoyance nonetheless.
    Canada, Male, 18-24
  • 8.0

    Fabulous

    07 May 2019
    Great hostel, though extremely packed at times with tour groups waiting in the front (mainly children). Also the staff woke us up at 8 one morning for someone to come in and “check the outlets” which was a huge inconvenience as we received no notification and were woken from our sleep twice. Other than that great hostel, as a gentleman at the front was very nice and let us in before check in time.
    Canada, Couple, 18-24
  • 8.0

    Fabulous

    20 Apr 2019
    Plus: Bed in the dormitory was very comfortable. The room was quiet. Breakfast is a very good value for money, it costs 7 euro and there is a lot of choice. Free wifi works great. Minus: Electric plugs in the room were in hard to access places. Compared to other hostels it was a bit unusual and confusing: lots of families with small children, some beds in the same room had linen and towels included and some had to be paid extra, reception (check in) was very slow.
    Slovenia, Female, 31-40
  • 8.0

    Fabulous

    17 Apr 2019
    Good hostel. I guess by being next to the main rail station is a plus, but you see some people that might seem dangerous around. Nothing to worry though. Free pasta dinner each day gives you the chance to go to the common area and meet other guests. I did struggle a bit to get a shower, as it seems we only had one for several rooms.
    Mexico, Male, 31-40
  • 7.1

    Very Good

    18 May 2019
    Overall the hostel was nice. We had issues checking in where it took a while and resulted in the people behind us scream at us and the employees. The linens were also not changed on one of the beds and it resulted in someone taking my friends bed the second night and us having to move around. Cleaning and assigning the bed should have happened and did not.
    USA, Female, 18-24
  • 7.1

    Very Good

    03 May 2019
    Nice and clean hostel with a nice shower. The kitchen is poor, but usable. The hostel is close to the train station, but quite far from the city center.
    Norway, Female, 18-24
  • 6.6

    Good

    20 Apr 2019
    This is one of the less satisfactory a&o hostels I have stayed at. The hostel itself is in a good location for train travelers but rather crowded. The staff was friendly but also rather dismissive. Three issues I encountered were that half the lights in our room didn’t work, towels and bed sheets cost extra (although this IS listed but still quite unnecessary), and even though I paid for an all female room for some reason two guys were put there with us. Overall though it’s fine and cheap.
    USA, Female, 18-24
  • 3.7

    Rating

    22 May 2019
    There are no lockers in the room. Is near the station but not to the main attractions expect for Belvedere Palace. The Staff was polite but overwhelmed by the amount of guest and request. There was not Hostel atmosphere, no activities per day in the hostel and the bar was lacking personal so you needed to wait 25 minutes to get one drink. Cleanliness is fine no complains but nothing exceptional. There are much better hostels at a better or similar rate. The kitchen is too small, lacks utensils.
    Uruguay, Male, 25-30
  • 3.4

    Rating

    17 Apr 2019
    This was the worst “hostel” that I have ever stayed at. It’s more like a factory and has absolutely no comforting or relaxing vibe. Nothing is including except for a mattress, as you have to pay extra for nearly everything else! The common area is pathetic and the 24 streaming of sports, that they claim, is a lie. Also the location is terrible. While it may be 5 minutes from the train station, it’s a 45 minute walk from downtown. All around, just a terrible experience. DONT STAY HERE.
    USA, Male, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
Entertainment
  • Pool Table
  • Wii

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