Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
Read all reviews

Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (per day): 12 € View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 7.9

  • Location 8.3

  • Staff 6.7

  • Atmosphere 7.0

  • Cleanliness 7.8

  • Facilities 7.4

Latest Reviews

  • 9.7


    30 Jan 2020
    This was my first hostel stay. Everything was super clean. This hostel was definitely more expensive than others I looked at in Vienna, but I decided it was worth it because of it’s proximity to the train station. I arrived by train in Vienna at 11 pm, and I was so glad I’d booked a place to stay that was a 4 minute walk! I went straight to bed because I had an embassy appointment the next day, but it looked like a good social scene based on my lobby observations.
    USA, Female, 25-30
  • 9.7


    18 Jan 2020
    A&O hostel was fantastic!! A group of 4 of us stayed for just a night and we paid such a small price for this hostel. The staff was friendly, rooms were nice sized, clean, and had all necessary amenities. The beds were comfy and bathroom was perfect. They also had a luggage room to store bags when we went out for the day. Although it isn’t right in the center of the city, it is a short taxi or metro away. They also are able to call taxis for you which is nice. One of the nicest hostels!
    USA, Female, 18-24
  • 9.1


    14 Feb 2020
    Location is good, it is so easy to reach metro station and more central stations. Hostel is so big, it is not so easy to meet new people. Staff were helpful.
    Turkey, Couple, 25-30
  • 6.6


    14 Jan 2020
    I think customer doesn't important for them. Before booking I was seeking information about check-in time and send several emails but they did not respond me. I have waited 3 f*****g hours to check in. Staff is more indulge in gossip with each other rather than helping customers. Which email I sent i got reply after 35 hours or instead of apologise they argued with me that they responded emails less than 24 hours. And worse scenario they are saying if it was so urgent why you don't call us. F***
    India, Male, 31-40
  • 6.0


    17 Jan 2020
    Staff weren’t knowledgeable on basic tourist questions. Only one main light in rooms. No individual lights for bunks in dorms. Outlets sparse. I was traveling alone (female) and put into a dorm with 5 men. Certainly sure there are many better places to stay then here.
    Canada, Female, 31-40
  • 5.7


    24 Jan 2020
    The place was overall very basic. It had everything you needed, but didn't stand out. Not really in a great location, but is next to transportation. The place seemed to be run by a bunch of teenagers. They did just fine, but were pretty immature and did not give off a professional vibe.
    USA, Female, 18-24
  • 5.4


    21 Feb 2020
    When my group (3 girls) arrived we were given a room with dirty sheets piled up on all the beds, white dust residue all over the floors and the whole building smelt like cigarettes in a damp swamp. We tried to ask the staff for new sheets to sleep in and the lad told us that everything was already up in the room. I don’t think he realized we weren’t going to sleep in used sheets...
    USA, Female, 18-24
  • 5.1


    29 Jan 2020
    Bath room was stinking. The kitchen utensils were dirty too.
    India, Female, 25-30
  • 3.1


    10 Feb 2020
    Lots of confusion and unnecessary fees. They told us to pay for sheets and they were in the rooms so we asked for a refund and they said it was cleaning fee actually. This wasn’t a mistake, it happened twice.
    USA, Female, 18-24
  • 2.0


    17 Jan 2020
    I lost my ID here. And this hostel staff absolutely didn't care about my problem. They told that they had sent my ID to me, but after 2 weeks I didn't get it. So I asked mail tracking number everyday for one week and every time they just postponed it. And they just ignore emails. Absolutely missereble job you guys are doing here. Utterly dissapointed. Don't go at this place, if something happens staff will not give a f*ck about you.
    Lithuania, Male, 25-30
Read all reviews


  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii