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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

a&o Wien Hauptbahnhof

Sonnwendgasse 11 , Vienna, Austria
Book more than 7 days in advance for Free Cancellation.
7.5
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

The A&O Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar A&O standard guests of the hotel part with single, double and family rooms on a 2** hotel level. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The A&O Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the A&O Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new A&O, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 8.3

  • Location 8.0

  • Staff 7.1

  • Atmosphere 6.7

  • Cleanliness 8.0

  • Facilities 7.2


Latest Reviews

  • 10.0

    Superb

    09 Nov 2018
    Perfect for its price. Very close to everything, because the U-Bahn and railway station are just around the corner. Beds are comfortable, sheets clean. Stuff helpful.
    Hungary, All Female Group, 18-24
  • 7.7

    Very Good

    14 Oct 2018
    PROS: Perfect for night layover CONS: Linens not included - 3.50€
    Spain, Male, 25-30
  • 6.9

    Good

    20 Oct 2018
    A comfortable bed for two nights very near to the station with kind staff. However, we have stayed at many hostels with better facilities and atmosphere for an equivalent price. It's a large hostel/hotel with few common areas; maybe this adds to the strange lack of atmosphere. We had to pay for our own linen and when we wanted to cook our own food realised there were no pans or crockery. Also, as a woman I felt uncomfortable in the mixed dorm - all of the other roommates were older men.
    Netherlands, Female, 25-30
  • 5.4

    Rating

    12 Oct 2018
    The perk of this place is it is a stone throw away from the train station but otherwise isn’t near any of the things you wanna see in Vienna and the area is charmless. The staff are rude and don’t bring a welcoming environment. The dorms have beds set next together instead of bunks. It feels like you’re in bed with another person. There’s a fee for using their sheets which I find it gross if people bring their own sheets. I did not like this, I showered and left without sleeping there.
    USA, Female, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free WiFi
General
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
Entertainment
  • Pool Table
  • Wii

Policies

  • Child Friendly
  • Credit Cards Accepted
  • No Curfew
  • Non Smoking
  • Pet Friendly
  • Taxes Included

Things to Note

CHECK-IN 3:00 pm
Reserved rooms shall be available for occupancy from 3 p.m. on the agreed day of the guests arrival. The client shall not be entitled to occupy the room(s) earlier than this.
Ladies, in the event that you are an individual traveler and have booked a space in a multi- bed dorm we would like to inform you that we do offer 'Shared Women Dorms' if you would prefer. In case you need a crib for your little child, please feel free to ask at the reception or book it in advance and our stuff will place it in your room before you arrive.

CHECK-OUT 10:00 am (11:00 am on the weekend)
On the agreed day of departure the guest must vacate the room by 10:00 am at the latest. If the guest does not vacate the room by that time we shall be entitled to charge 50% of the full room rate as published in the price list until 6:00 pm for reason of non-contractual occupation, and if the guest vacates the room after 6:00 pm 100% of the full room rate will be charged. This shall not constitute any contractual claims on the part of the guest.

CANCELLATION CONDITIONS
You can cancel your booking free of charge until 6 pm on the booked arrival date. In case of a late cancellation or no show, property will charge your credit card with an amount equal to the first booked night.

Any discounts or special offers booked through online booking engines cannot be cancelled.
For groups from 10 people we have special cancellation and payment conditions. Our reservation department will contact you!!!

GUESTS UNDER THE AGE OF 18
From the age of 14 you can stay in our A&O's all by yourself. All you need is a signed declaration of consent from your parents and a copy of the personal identification from the parent who signed the form.

Additional Items:
Bed linen for Dorms: 3,50 €
Towels for Dorms: 1,50 €
Breakfast: 7,00 €
Late Check Out: 10,00 € (on request and only in private rooms)


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