Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (per day): 12 € View House Rules

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Reviews & Ratings

  • Value For Money 7.1

  • Security 7.8

  • Location 8.3

  • Staff 6.8

  • Atmosphere 6.7

  • Cleanliness 7.4

  • Facilities 7.1

Latest Reviews

  • 10.0


    08 Jan 2020
    Everething wos great. Good location.
    Bosnia And Herzegovina, Male, 41+
  • 10.0


    01 Jan 2020
    Our stay here was wonderful. There were 2 separate rooms inside each hostel room; one for showering and one with a toilet. Aside from that there were also multiple bathrooms in the main floor. The bar and pool table area is a nice touch, along with the reading and foosball area. Would definitely stay here again!
    USA, Female, 25-30
  • 9.1


    05 Jan 2020
    I liked the location and it was overall clean. The wifi didn't work in the rooms but in the lobby. Toilets are inside of the rooms which I loved! But you have to pay 3 euros if you don't bring your own bed linen
    Germany, Female, 18-24
  • 8.9


    04 Jan 2020
    The hostel was very nice great conversation with some guest but some guest were too loud in the hallways and some of the services like laundry weren't available but all in all a nice place to stay.
    USA, Male, 25-30
  • 8.6


    10 Jan 2020
    Very well located, great staff and nice room. Recommended.
    Brazil, Male, 25-30
  • 8.3


    10 Jan 2020
    The room was nicer than we expected - comfy beds, lots of space, good shower. The downstairs communal areas are nicely decorated and well facilitated. The layout of the hostel is very odd and it’s quite difficult to find your room at first. The staff were very slow at checking people in and didn’t seem bothered by the large queue forming. You have to fill in a form with personal details and it would be much quicker if they asked people to fill it out while waiting in the queue.
    Wales, Couple, 18-24
  • 8.0


    04 Jan 2020
    Good location close to main train station and public transit. The rooms were comfortable and clean and had outlets next to the beds. It was a busy spot and there didn't seem to be enough staff on at times as lines up and wait times were long at the desk and bar. I needed to do laundry, but the place only had 1 washer and dryer and the dryer was broken, so I didn't get it done. Overall it was a good experience.
    Canada, Male, 31-40
  • 7.7

    Very Good

    02 Jan 2020
    Internet does not work for 3 days.
    Colombia, Female, 25-30
  • 6.6


    03 Jan 2020
    Hostel claims Free WiFi, however, No wifi in rooms, just lobby. Too bad. The duvets are not washed... just folded up again for the next person. Anyone can enter this building.
    Nigeria, Female, 25-30
  • 4.6


    14 Jan 2020
    Hi, The cleanliness was a major concern. The blanket provided had what looked like fresh blood over and the staff were not going to help until I started crying.
    Australia, Female, 31-40
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii