Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- All you can eat' breakfast for just 7,9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 10 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (per day): 12 € View House Rules

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Reviews & Ratings

  • Value For Money 8.0

  • Security 8.4

  • Location 8.6

  • Staff 7.4

  • Atmosphere 7.2

  • Cleanliness 7.7

  • Facilities 7.5

Latest Reviews

  • 10.0


    18 Aug 2021
    Very good
    India, Male, 25-30
  • 8.9


    10 Sep 2021
    Not super central but still very well located, specially if you are just passing by Viena, but still super close to public transport. Facilities were very clean and large, but there didnt seem to be a great way to meet ppl ifnyou travel on your own.
    Portugal, Male, 25-30
  • 7.7

    Very Good

    19 Aug 2021
    A bit old but still good and clean enough. We stayed at a female room and it was cozy. Everything works well. Thanks
    Turkey, Female, 25-30
  • 7.1

    Very Good

    21 Aug 2021
    When I came, the bed wasn't made and there was other people's trash in my bed. A grandma was in the same room with me with her granddaughter as she told me. But I never see her grandaughter in my two-day there. The grandma made a lot of weird noises and snored a lot. She woke up early and made terrible sound that woke everyone in the room. I didn't have enough sleep because of her. The facility is fine but I had to pay 3 euro for bed sheet. The place is close to the train station too.
    Vietnam, Female, 18-24
  • 7.1

    Very Good

    20 Aug 2021
    It was a good experience in general. However, the processing is very slow, staff spend a very long time setting up the check-in. I had to wait for 2-3 hours, standing in line otherwise I will spend the whole day waiting. Some organization is preferable like ordering customers based on arrival and cases, they can set instead of standing. Train people in the reception to work efficiently with the system and handle issues.
    Yemen, Female, 31-40
  • 6.9


    12 Aug 2021
    Ich habe ja nichts dagegen, wenn ein Hotel ein wenig teurer ist. Nervig finde ich nur, wenn hinter jeder Kleinigkeit extrakosten stecken, denn ist das maximal nervig (Kosten für Bettwäsche??)
    Germany, Male, 25-30
  • 6.3


    10 Sep 2021
    It is not in the center. We had to do long queue for check-in. The lobby was full even the covid was still there. Not a especial young atmosphere in the lobby. The staff was not super-nice. The kitchen was the worst thing, it was so dirty, almost impractical and with rotten food in the kitchen. The best part was the room , well equipped and our roommates were two 25-years-old girls who were nice to us.
    Spain, Male, 18-24
  • 6.0


    09 Sep 2021
    The hostel is clean and has a lot of facilities. The downside however is that they charge you extra wherever they can. I personally don't like that type of making money. If you whant more money just charge more from the beginning because charging extra money for everything is customer unfriendly.
    Netherlands, Male, 18-24
  • 5.7


    21 Aug 2021
    They messed up my check in and had me in a mixed dorm when I had paid for female dorm. Later they moved me but the room was extremely dirty. The key card even stopped working at one point. The staff was not really friendly or anything. The bathroom did not have a lock and they never replaced soap in the bathroom. This was not the best a&o hostel I stayed in.
    India, Female, 18-24
  • 5.1


    17 Aug 2021
    Rooms were super hot and smelly. Kitchen wth nothing in it but a microwave and 1 stove. U can't cook any food in it. Payed extra 3£ for sheets.
    Israel, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii