Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
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Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.2

  • Location 8.2

  • Staff 7.1

  • Atmosphere 7.1

  • Cleanliness 8.2

  • Facilities 7.1

Latest Reviews

  • 8.9


    29 Jun 2019
    This place was amazingly clean. There is a great bar area to meet people. The location is right by the main train station and easy to find, but a little bit of a walk to the city center (maybe 15-20 minutes). Really our only problem with this hostel was the rooms were insanely hot with only one small window and no fan. It sounds like most hostels in Vienna have this problem though. Also not much of a kitchen to make your own food. There is a supermarket nearby in the train station though.
    USA, Mixed Group, 25-30
  • 8.6


    04 Jul 2019
    My significant other and I stayed here as part of a trip around Europe. Pros: very close to the central train station in a quiet street. Big luggage lockers. Clean room and bathroom. Feels like a safe and good concept. Cons: could have been slightly cheaper. Had to pay extra for bedsheets.
    Norway, Couple, 25-30
  • 7.7

    Very Good

    06 Jul 2019
    Great location near the train station but the entire hotel was unbearably hot with no air or ventilation and the outside courtyard was blocked off at night. I felt like I couldn’t breathe and would not recommend staying there in the summer.
    USA, Mixed Group, 41+
  • 7.7

    Very Good

    28 Jun 2019
    It’s definitely a nice stay, but the atmosphere is decent and they kept charging for linens, towel, and laundry.
    USA, Male, 18-24
  • 7.4

    Very Good

    26 Jun 2019
    This is a good hostel to stay at if travelling to Vienna on a budget. It is very near transport networks so is very easy to get into town etc..The bedrooms are of a high standard apart from there is no Air Conditioning. Getting AC is a vital move for this hostel as Vienna gets very hot in the summer making it overbearingly hot in the rooms. Apart from that it’s a very good hostel.
    England, Male, 18-24
  • 7.1

    Very Good

    05 Jul 2019
    Took forever to find the place. Once we found it. they located us to a room which was like a 5min walk. Just the distant to the entrance to the room was abit annoying. There wasnt any aircon or fan which was annoying. But on the last day we figured out how to open the whole window. Over all it was okay to stay.
    Australia, All Female Group, 18-24
  • 5.1


    04 Jul 2019
    Very frustrated with the staff. They seemed rude and were not willing to accomodate. I had booked three beds and I arrived before my friends and fell asleep before they checked in. I asked the staff what information they would need and they said they just need to give them my name since I made the booking. When they arrived they asked for more information and forced them to pay for another and were not willing to contact me or ask them for any verification that they knew me, just "no."
    USA, Female, 18-24
  • 4.6


    13 Jul 2019
    we paid for a 4 bed dorm and that's what we got. the dorm however smelled like there was a gas leak. we opened the windows to let it air out but when we got back it smelled even worse, it literally was so bad I got a major headache and it was a seriously unbearable smell. We ended up asking for a different room, and the girl behind the counter mentioned that they knew about the smell - yet put people in the rooms anyway. the people next to us had the same issue as more people on the 5th floor..
    Netherlands, Female, 25-30
  • 4.6


    06 Jul 2019
    There were BEDBUGS and they wouldn’t even give me a refund.
    USA, Male, 18-24
  • 3.7


    05 Jul 2019
    BED BUGS! The first two rooms they gave me were both infested with bed bugs. When I told the receptionists both times neither of them seemed to care, no one apologized or even offered anything to make my stay better. I had to ask for a free beer for experiencing this. Way too many people staying here and the entire facility doesn’t feel clean at all.
    USA, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii