Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


a&o Wien Hauptbahnhof

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Helpful Staff
  • Awesome Cleanliness
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Property Description

The a&o Wien Hauptbahnhof offers modern rooms in various categories. As newly built house guests can enjoy the familiar a&o standard guests of the hotel part with single, double and family rooms. The hostel part offers shared rooms from 4 to 6 beds. We also provide all visitors with a rich all you can eat breakfast and a good mood!
The a&o Wien Hauptbahnhof is located just 100 meters from the future railway station where parts of the operation run since the summer of 2012 and will be fully operational in 2015. With this perfect connection the historic city centre with its numerous sights can be reached by foot in just a few minutes. Die central location of the hostel and hotel is ideal for those arriving by car or train.
The highlight of the a&o Wien Hauptbahnhof is to discover the -buzz- of a whole new city quarter! Stay right in the centre of action and enjoy all the advantages of a completely new a&o, such as the spacious and modern rooms and the magnificent SkyBar on the rooftop of the building allowing you a whole new view of beautiful Vienna!

- 24 hours reception
- 'All you can eat' breakfast for just 7 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend)
- bar
- Sky TV
-24 hours snacks at our lobby-bar
- only non-smoking rooms
- daily newspaper
- Check-out till 10:00 am (11:00 am on the weekend)
-Late-Check-Out till 2:00 pm on request (10 € per room extra, only for private rooms)
- Check-In at 3:00 pm
-free WiFi in public areas and in all rooms
- multilingual and friendly staff
- ticket sale (walkabout, sight-seeing tours) and information
- credit cards VISA and Master, Maestro (for free)
- For 5 € per night, you are allowed to bring your dog (only in private rooms)
-billiard and table football
-free house safe
- Car Parking (per day): 12 € View House Rules

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Reviews & Ratings

  • Value For Money 6.8

  • Security 7.7

  • Location 8.0

  • Staff 6.9

  • Atmosphere 6.4

  • Cleanliness 7.1

  • Facilities 6.8

Latest Reviews

  • 10.0


    12 Nov 2019
    Really good.
    USA, Male, 41+
  • 10.0


    07 Nov 2019
    Perfect quality service. I recommend it to every traveler who goes trough this part of Europe...
    Bulgaria, Male, 25-30
  • 8.9


    14 Nov 2019
    Mostly everything about the hostel was great! I´`´´´´'ve booked a private room for me and my girlfriend and we have received a big private room, the hostel felt safe, breakfast was included, tasty and filling, and the location was just next to the Vienna's central train station. There were even some quality cafe's and restaurants just around the corner. The only hiccup about the place, is that few members of the staff were not really fluent in English, but otherwise, very good stay!
    Sweden, Male, 25-30
  • 8.6


    26 Oct 2019
    It was conveniently located near a main train station so it was accesible; however, it is a bit distant from main attractions. So if you like walking to get to city centre, I wouldn't recommend staying here. Overall, the bathrooms in the room were very clean.
    Puerto Rico, Female, 25-30
  • 8.3


    09 Nov 2019
    6 beds in room 4 lockers!!!!! No sense. Also anyone could wander around no security to stairs!!!!!!
    England, Female, 41+
  • 6.3


    07 Nov 2019
    Kitchen was not in working order at the time. Location ok, close to train station and CityBike option. Atmosphere ok.
    USA, Female, 31-40
  • 6.3


    18 Oct 2019
    More of a cheap hotel than a good hostel. Not clear about priorities. One can get lost inside the building. Terrible guest kitchen. Slow check in process.
    India, Male, 25-30
  • 5.7


    04 Nov 2019
    The room was clean and the toilet are inside the room, however the staff was not friendly and the one that I met didn't speak English clearly and we have some misunderstanding regarding bedsheets in the room,she asked me to pay deposit for the bedsheets and I brought the bedsheets to the room but once I got to the room a bedsheet already there! To make it even worse when I checked out they said that the deposit that I paid was not a deposit and they didn't give the money back,not recommended👎👎
    Indonesia, Male, 18-24
  • 3.4


    08 Nov 2019
    Will not stay again. The fire alarm went off, and the fire department came, but there are NO FIRE ALARMS ON HIGHER FLOORS. We were lucky to be leaving the building anyway, but as we left, people from the first floors (of six) were all evacuated when the fire department arrived. UNACCEPTABLE and so unsafe. Also, the kitchen facilities are a joke: you have to rent cups, plates, and pots - as a grown adult, this is insulting, to be honest. Reception inefficient and ill-equipped in hospitality.
    Canada, Female, 25-30
  • 2.9


    09 Nov 2019
    We had a horrible experience staying here. The staff was NOT friendly or cooperative at all. When we arrived at our beds there were dirty sheets on it from the night before. We were sleeping with a very elderly woman who was practically living at the hostel, she had her stuff everywhere and was very rude about us being there. She called security on us for getting ready for bed. Security was not understanding or helpful in our situation at all. I will never stay here again, IT WAS HORRIBLE.
    USA, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Linen Not Included
  • Meeting Rooms
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Vending Machines
  • Pool Table
  • Wii