About

Exceed our guests expectations of a Travelers Hotel by providing outstanding services and dependable information. We commit resources and time to preserving the values and traditions of our communities: Pure Life…Pure Hospitality.

We are located in one of the best areas of Costa Rica, Monteverde. From our facilities, the guests and travellers can reach some of the best attractions of the town such as Don Juan Tours, Monteverde Cloud Forest Reserve and Monteverde Butterfly Gardens amongst other interesting spots of the city.

We have several types of accommodation options to satisfy the needs and wishes of different kind of guets and travellers. Furthermore, Pension Santa offers breakfast, coffee and tea all day, wifi in every room. The Pension Santa Elena offers an award winning, full service front desk. Our staff is bilingual, Costa Rican and second to none. Other amenities include: green space to chill, full kitchen, Taco Taco restaurant, complimentary laptops for guests to use.

Pension Santa Elena Policies and Conditions:

Cancellation policy: This rate requires payment in full at the time of booking. This rate is non-refundable, non-transferable, non-cancellable, and non-changeable for any reason. A valid ID will be required at check-in for all guests using your reservation. No refunds will be given for any reason if you cannot use this reservation.

Check in from 2PM to 9PM. No late check-ins.
Check out before 10AM.

Online payments only.

Taxes not included.
Breakfast included.

General:

The reception service is open from 06.30AM to 9PM
No late check-ins.
No curfew.
Pet friendly.
Child friendly.
Non smoking.
This property might pre-authorize your credit card.

House Rules

Check In

14:00 - 21:00

Check Out

until 10:00

  • Taxes Not Included
View House Rules

Facilities

  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Free Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Parking
  • Housekeeping
View all facilities

Reviews

9.2Superb(238)
  • Value for Money
    9.2
  • Security
    9.6
  • Atmosphere
    8.7
  • Cleanliness
    9.4
  • Staff
    8.7
  • Location
    9.7
  • Facilities
    9.0
Stayed in Oct 2025
8.9
S
Siobhan
Female, 25-30, Ireland
We really enjoyed the stay. Super clean kitchen with everything you need and free coffee. In a good location in the town with lots of shops/cafes nearby. Staff were helpful and lots of activities on offer through the hostel.
Stayed in Oct 2025
10
P
Patrick
Male, 25-30, Ireland
We had a great stay at Pension Santa Elena! It is perfectly placed in the center of town, close to bars and restaurants. We had a private room and it was perfect and very clean. The staff were very helpful throughout our stay and helped us to book tours as well. Would highly recommend!
Stayed in Oct 2025
10
C
Conrad
Couple, 25-30, England
Perfect stay, exactly what we were after
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Location

Contiguo de Banco Nacional Santa Elena, Monteverde, Monteverde, Costa Rica
2.1km from city centre