About

Exceed our guests expectations of a Travelers Hotel by providing outstanding services and dependable information. We commit resources and time to preserving the values and traditions of our communities: Pure Life…Pure Hospitality.

We are located in one of the best areas of Costa Rica, Monteverde. From our facilities, the guests and travellers can reach some of the best attractions of the town such as Don Juan Tours, Monteverde Cloud Forest Reserve and Monteverde Butterfly Gardens amongst other interesting spots of the city.

We have several types of accommodation options to satisfy the needs and wishes of different kind of guets and travellers. Furthermore, Pension Santa offers breakfast, coffee and tea all day, wifi in every room. The Pension Santa Elena offers an award winning, full service front desk. Our staff is bilingual, Costa Rican and second to none. Other amenities include: green space to chill, full kitchen, Taco Taco restaurant, complimentary laptops for guests to use.

Pension Santa Elena Policies and Conditions:

Cancellation policy: This rate requires payment in full at the time of booking. This rate is non-refundable, non-transferable, non-cancellable, and non-changeable for any reason. A valid ID will be required at check-in for all guests using your reservation. No refunds will be given for any reason if you cannot use this reservation.

Check in from 3PM to 9PM. No late check-ins.
Check out before 10AM.

Online payments only.

Taxes not included.
Breakfast included.

General:

The reception service is open from 06.30AM to 9PM
No late check-ins.
No curfew.
Pet friendly.
Child friendly.
Non smoking.
This property might pre-authorize your credit card.

House Rules

Check In

15:00 - 21:00

Check Out

until 10:00

  • Taxes Not Included
View House Rules

Facilities

  • Free Breakfast
  • Free Parking
  • Free WiFi
  • Free Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Parking
  • Housekeeping
View all facilities

Reviews

9.1Superb(277)
  • Value for Money
    9.3
  • Security
    9.6
  • Atmosphere
    7.9
  • Cleanliness
    8.9
  • Staff
    9.1
  • Location
    9.7
  • Facilities
    8.9
Summary of traveller reviews

Pension Santa Elena in Monteverde offers a fantastic central location, perfect for exploring. Guests praise the friendly and helpful staff, clean rooms, and delicious breakfast options. It's a great base for travellers seeking convenience and good value.

Stayed in Jul 2026
9.1
B
Benjamin
Male, 18-24, Australia
I had a great time at Pension, I only stayed for three nights but it was comfortable, the shared bathrooms and kitchen were also clearly well maintained. They also had a good range of transport options and tours through the companies which manage the parks in the area. Additionally it was a drop off and pick up location for interbus which made it easy to travel to and from Santa Elena as a solo traveler without a car!
Stayed in Jul 2026
10
V
Victoria
Female, 31-40, Bermuda
Did the job! Amazing location. Comfortable enough. Everyone was very helpful!
Stayed in May 2026
10
L
Laureen
Female, 25-30, France
Everything was perfect ! Super clean, excellent breakfast and good value. Nice staff as well !
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Location

Contiguo de Banco Nacional Santa Elena, Monteverde, Monteverde, Costa Rica
2.1km from city centre