About

A heaven for hippies and bohemian culture, you’ll be amazed at the rich history and awe inspiring volcanic views. It’s the perfect mix of expat, traveller, and Mayan culture.

The comfortable Socialtel Atitlan is surrounded by crisp blue, inviting waters and a colorful culture.
Amenites include free WiFi, hot water, library, playground and a pool.

With Socialtel Atitlan, you can start of a wonderful lake journey. With boats operating on the beautiful Lake Atitlan, you can take a scoot across to practice yoga or grab a holistic massage in the serene San Marcos. You’re also not far from scuba diving in Santa Cruz or even just a wander through the stunning San Pedro.

Our dorms are a great way to immerse yourself in the Socialtel Atitlan community and meet your fellow travelers all while getting the most value for your budget. Also our private rooms are are designed for those looking to indulge and relax while traveling.

Socialtel Atitlan Policies & Conditions:

Check in from 15:00 to 22:00 .
Check out before 11:00 .

- Cancellation policy: Cancellations or modifications must be made 5 days prior to arrival.
- Cancellations and no-shows made beyond that time will result in of full amount fee (100%) plus tax.
- Payment upon arrival by cash, credit cards, debit cards (Visa, Mastercard only). This property may pre-authorize your card before arrival.
- Taxes not included - 22.00%
- Breakfast a la carte available from 7am until 10 am, between $5 and $10 USD
- Restaurant open from 7:00 until 22:00 hrs.

General:
Reception is open from 6:30 until 22:00.
No curfew.
Bring a lock for your locker, or you can purchase one from use.
We speak English and Spanish.
No pets allowed.
Dorm rooms have age restriction of 18-45
Internet speed of 50 MB

AGE REQUIREMENTS
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservations policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with the payment possibility is not received, the booking could be cancelled.

OTHER GENERAL TERMS AND CONDITIONS
- Smoking: Smoking is not permitted; guests who fail to comply with this policy will be charged a $300.00 penalty
- Coolers: Coolers are not permitted at our Socialtel locations.
- Food and Beverages: Food purchased outside our location may not be consumed in common areas.
- Noise: After 11:00 pm, guests must keep noise levels to a minimum in shared dormitories and gust room area..
- Towels: For guests staying in dormitories, there is a small towel fee, and a deposit to be refunded once the towel is returned at check-out.
- Key deposit: Guests in dormitories will be charged a small key deposit to be refunded once the key is returned at check-out.
- Luggage: Luggage storage is available at reception free of charge for 24 hours. Thereafter, there will be a $5 charge per day, subject to availability.

House Rules

Check In

15:00 - 22:00

Check Out

until 11:00

  • Non Smoking
  • Taxes Not Included
View House Rules

Facilities

  • Free WiFi
  • Luggage Storage
  • Tours/Travel Desk
  • Parking
  • Reception (limited hours)
  • Pool Table
  • Wi-Fi
  • Restaurant
View all facilities

Reviews

8.8Fabulous(1261)
  • Value for Money
    8.8
  • Security
    9.4
  • Atmosphere
    8.1
  • Cleanliness
    8.8
  • Staff
    9.1
  • Location
    9.4
  • Facilities
    8.6
Summary of traveller reviews

Socialtel Atitlan in Panajachel offers a fantastic stay with its friendly and helpful staff, comfortable beds, and excellent location near the ferry docks. Guests appreciate the clean rooms and spacious bathrooms. While some mention noise from music and a lack of kitchen facilities, the overall experience is highly positive, making it ideal for travellers seeking a comfortable and convenient base.

Stayed in Sept 2026
4.3
S
Saim
Male, 25-30, Canada
I wanted to like this spot since it’s close to the ferry and had great amenities. But during our stay no one was social and were hostile. I had a few of my things stolen and the staff did nothing and blamed it one me. We booked for 2 beds and they ended up separating us onto opposite beds. Overall the staff was pretty rude with rehearsed responses to any question we had and had no flexibility. The washroom and pool were dirty and there was no ventilation in the room so it was very hot
Stayed in Aug 2026
9.4
E
Eva
Female, 18-24, England
Probably the cleanest hostel I have stayed on around the lake, with lovely bedrooms. Also social with lots of events and a nice space to chill.
Stayed in Aug 2026
8.9
J
Jesse
Male, 25-30, USA
Very corporate/gentrified type of place but not bad, just a different vibe than a more traditional “hostel”. Seemed to attract a certain crowd for that. I was only there for a night before leaving at 5am so just my quick judgement. I ended up buying a coworking space pass, not to work, but to be able to chill out in peace without having to listen to 2014 house music which plays throughout the entire place.
View all reviews

Location

Calle del Embarcadero, Panajachel, Guatemala
43.5km from city centre