About

Escape to Hoi An Canal House, a stylish hotel nestled at 30 Nguyễn Du in the heart of vibrant Hoi An, Vietnam. Experience the charm of this historic city from our cozy haven, perfectly situated for exploring the ancient town's captivating canals and lantern-lit streets.
Here we provide you with full accommodation services such as:
- 24/7 reception support
- Daily towels provided
- Daily housekeeping service
- Free mineral water provided upon check-in
- Tour advice and shuttle service
- Laundry service
- Rooms are fully equipped with smart TV, wardrobe, bathroom, toilet, ...

Cancellation policy: 3 days before arrival. In case of late cancellation or no-show, you will be charged the first night of your stay.
Check-in from 14:00.
Check-out before 12:00.
24-hour reception.
Payment upon arrival by credit card.
The property can pre-authorize the credit before arrival.
Tax included.
No time limit.
We do not accept guests under the age of 16.
Children are only accepted if they book a private room and are accompanied by a guardian.
Smoking is not allowed except in designated areas.
Pets are not allowed.

House Rules

Check In

14:00 - 23:00

Check Out

until 12:00

  • Credit Cards Accepted
  • Non Smoking
  • Taxes Included
View House Rules

Facilities

  • Free WiFi
  • Free Luggage Storage
  • Bicycle Parking
  • 24 Hour Reception
  • Cable TV
  • Wi-Fi
  • Smart TV
  • Outdoor Swimming Pool
View all facilities

Reviews

4.1(31)
  • Value for Money
    3.6
  • Security
    4.4
  • Atmosphere
    4.0
  • Cleanliness
    2.8
  • Staff
    4.4
  • Location
    6.0
  • Facilities
    3.6
Summary of traveller reviews

Hoi An Canal House Riverside By Haviland in Hoi An offers a fantastic location, just a short walk from the ancient town and riverside. Guests frequently praise the friendly and helpful staff. However, some recent reviews mention significant issues with cleanliness, including bed bugs and dirty bathrooms, which detract from the experience.

Stayed in Mar 2026
5.1
J
Johanne
Couple, 18-24, Denmark
Very dirty and not social at all
Stayed in Feb 2026
2.0
S
Sofia
Female, 25-30, Sweden
BED BUGS!! The staff did nothing about it. We left the first night (we booked 3) and they refused to give the money back. We went back 2 days in a row but no one was in the reception. Nobody answered the phone or the emails and whatsupp messages I sent. It has been over a week since we left and we still haven’t heard a single word from them. Worst experience ever. Do not book this hostel!!
Stayed in Feb 2026
9.1
L
Leo
Male, 18-24, Finland
Great place and quiet, bathrooms could use a clean
View all reviews

Location

30 Nguyen Du, Cam Pho, Hoi An, Hoi An, Vietnam
0.3km from city centre