About

Heritage house 123 Located right in the vibrant heart of George Town, Penang, our hostel is a tourist-friendly haven built by travelers, for travelers. Whether you're a solo backpacker, a digital nomad, or a group of friends on an adventure, you'll find a warm, welcoming space designed for connection, comfort, and convenience.
🛏️ What We Offer:
Self Check ins
Comfortable Dorms & Private Rooms
Clean, cozy, and air-conditioned. We offer both mixed and female-only dorms, plus private rooms for those wanting more privacy.
Prime Location
Just steps away from George Town’s famous street art, local hawker stalls, heritage buildings, and lively cafes. Perfect for exploring on foot or by bicycle.
Chill Common Areas
A great place to meet fellow travelers, swap stories, or just relax with a book or game. Free Wi-Fi throughout the hostel.
Friendly, English-Speaking Staff
Our local and international team is always ready to help with travel tips, directions, or booking your next adventure across Malaysia or Southeast Asia.
Tourist-Only Policy
To maintain a secure and traveler-focused environment, we welcome tourists only – giving you peace of mind and a community of like-minded explorers.
Self-Service Kitchen & Laundry Facilities
Cook up your own meals or do a quick wash before hitting the road again.
Tours, Rentals & Travel Desk
Book local tours, rent a bike or scooter, or get help planning your next destination with our in-house travel desk.

House Rules

Check In

14:00 - 23:00

Check Out

until 13:00

Taxes Not Included

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Facilities

Free City Maps
Free WiFi
Bicycle Parking
Luggage Storage
Housekeeping
Reception (limited hours)
Book Exchange
Wi-Fi

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Reviews

6.8Good(16)

Value for Money
6.5
Security
7.1
Atmosphere
7.1
Cleanliness
5.8
Staff
8.6
Location
7.7
Facilities
4.9

Summary of traveller reviews

Heritage House 123 in George Town offers a relaxed atmosphere with very friendly and helpful staff. While the property has a certain charm, some recent guests have noted issues with cleanliness and outdated facilities, including problems with showers and toilets. It's a good option for budget travellers seeking a quiet stay.

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Stayed in Mar 2026

6.9

Siiri

All Female Group, 18-24, Finland

The positive side is that the staff was very sweet and nice and that the location was good. The old house also has a certain charm. But. I think they have bed bugs. The sheets were in a disgusting condition, with many small brown/black spots. We also saw a bed bug -looking insect in the bathroom. The staff said they use some "strong" spray for the bugs but that didn't convince me... The showers and bathrooms were also extremely old and a bit disgusting... I would not go again.

Stayed in Mar 2026

2.0

Lionel

Male, 18-24, France

I had the worst experience you can imagine in this hostel. There is BED BUGS in the rooms and the staff doesn’t really seem concerned about it. It looks like this is something occurring a lot in this place, the sheets are full of stains indicating a previous infestation. When telling them that I found bed bugs the first reaction from the staff was to propose me to just spray the beds with chemicals before actually moving me to another room because I asked. It’s not professional!

Stayed in Mar 2026

4.0

Elizabeth

All Female Group, 18-24, England

Rooms didn’t look like the photos, was stains on walls and on the sheets. Booked a four bed all female room and it was a box room with two bunk beds squished in - one of which was very unstable. No storage lockers even though it says it has some. One bathroom on a different floor to rooms which we couldn’t work out how to lock and was unclean. Made us pay cash even though it said you could pay card on the description on here. Ended up moving hostels halfway through our stay in georgetown.

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