The room had a very unpleasant smell from the moment we entered. We immediately requested a room change, but the receptionist said that, as the room had already been assigned to us, they could not change it.We then requested a room freshener, but it never arrived. The smell was so unpleasant that we couldn't comfortably stay for the second night and had to leave the hotel early.The kitchen facilities were also disappointing. There were no common/basic utensils available.