Maya Cabaña

There was no reception unlike the 24/7 reception they claim and their phone number on hostelworld is incorrect. finally got the number and they guided me into my room in a empty hostel over the phone. the lock was broken and I was stuck for an hour inside this room with my bags outside someone working could arrive to help. I left immediately to another place

This hostel is in a great location and has a great vibe with tropical trees and hammock, and the staff was really nice and tried to accommodate me. But the mattresses are uncomfortable and defiantly need an upgrade, and aside from the toilets being clean, the kitchen area, the showers and the rooms were not really attended to. I think this place has so much potential but it feels a bit abandoned. They probably should step it up or lower the price.

There is a dead rat or something in the kitchen, it smells putrid. There’s no way to cook because the kitchen only has a microwave and kitchenware is really gross. No one cleaned the toilets for the 3 days I was there (there was pee on the toilet seats that was perpetually there). The shower drain is clogged so the room floods when you shower. The room itself was fine, just very basic. Anyone can just walk into the hostel through a gate that no one watches. Location was very good though.