Gästehaus Kaiserpassage

The security is TOO good. I arrived late due to a late train and could not get in. No email, no code. I got through the first gate due to someone else going in, but could not get through the second. I ended up having to go to my friend’s house early which was a two hour bike ride in the dark. The other reviews are

I was left in a room with a mentally unstable man who drank alcohol in my room. He farted so loudly and made very weird noises. He was soo big and very scary to have an interaction with. I called the office so often to let them know I felt unsafe and if possibly switch rooms, they didn’t answer. They never even called back to know why someone called so much. I had to leave my room And stay in the kitchen area. Had a really terrible experience here. Only + is the location of the hostel.

On 15.05.2024 I arrived to the Hostal Gästehaus Kaiserpassage. At night I discovered that my bed was infested with bed bugs, there was another guy in the same room and he said that his bed was fine. I checked the other two beds in case I could get some sleep in the other bed and they were infested as well, I took photos and video of the bugs. I couldn't stay and at 2 am I had to leave, take a shower and find another place to sleep. It was the worst experience ever.