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City Hostel - Central Station Reviews

Fleminggatan 19, Stockholm, Sweden

Reviews & Ratings Explained

85%

Rating
2300 Total Reviews
  • 82%Value For Money
  • 86%Security
  • 88%Location
  • 90%Staff
  • 80%Atmosphere
  • 87%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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89%

A great, clean hostile environment that felt safe for all those staying there. The staff was also very friendly and helpful. You can't find much better value in an expensive city like Stockholm!

  • 14th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)

Owner Comment (Hide)
Appreciate the lines dropped! //Hostel manager

80%

Great location, I arrived at 12.30am and got in ok. The fact there is no windows however gave the impression the hostel was underground. The cooker was great. Also they put your name on your bed which is nice. Also the staff are only there from 9am-6pm so there were no staff there when the fire alarm went off in the middle of the night.

Owner Comment (Hide)
Hello there! Cheers for the feedback. We are underground, but we do have windows, however you can't open them. After the fire alarm went off that night (due to someone smoking in the room) the fire men were there in 3 minutes. The staff was also there shortly after, but unfortunately you must have missed us. :-/ Kind regards, Hostel manager

86%

Nice place to stay in Stockholm, not quite as central as I thought but not too far away. Shared bathroom was like a public toilet block but exceptionally clean and strangely enough I liked the music that they played. Showers weren't a highlight but were clean. Liked that the bedding was fresh and the lockers were great!!

Owner Comment (Hide)
Thank you for giving us the positive feedback but also pointing out what we can improve :-) However location is not easy to change, but I'd say it is pretty good ;-) Kind regards, Hostel manager

94%

Great hostel I would definitely stay here again!. Priced on the higher end of most hostels in Stockholm but well worth the money!!

Owner Comment (Hide)
Thank you for taking time to leave a comment. You are welcome back at any time :) // Hostel Manager

74%

Helpful staff, clean hostel. Particularly enjoyed the music in the toilets and showers. Somewhere to hang clothes when showering would be useful.

Owner Comment (Hide)
Glad you liked our music, it's a big mix of everything as you might have noticed :-) We'll look into more hangers, cheers! Hostel manager

83%

It was very hot in the chamber at the evening and the night, and there was only one fan, no airco. Besides that everything was really nice, and the staff was very friendly.

Owner Comment (Hide)
We did have a heat wave in Stockholm the days you stayed here and it made us realize what we need to improve for the next summer in the hostel. Glad you were happen with the rest! :-) Kind regards Hostel manager

91%

Very clean and perfect for students budget.

  • 6th Aug 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Tack så mycket! // Hostel manager

80%

Great location and facilities. Stockholm C just 10 minutes away. Staff helpful though they are only there during the day. Place is well cleaned every day but the kitchen and men's toilet needed cleaning by the next morning. Beds are comfy.

  • 5th Aug 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Thank you for the feedback. We clean the toilets and kitchen several times a day, but we'll be extra meticulous from now on. Kind regards Hostel manager

60%

The hostel could REALLY do with investing in aircon and/or windows... the place was like a sauna! None of the room had any windows and ventilation was minimal. Very difficult to sleep when it's 25ºC in the room!

Owner Comment (Hide)
We are sorry to hear about this. :-( To our defense it has been really hot in Stockholm, above normal for this country. It did make us realize we need to do something to prevent the high temperature that you experienced here. Hope you still had a good time in Stockholm :-) Best regards, Hostel manager

100%

Lady at the front desk was very friendly. Looking forward to coming back next summer.

  • 2nd Aug 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 41+
  • (1 review)

Owner Comment (Hide)
Hello Thank you for that. We do our best :) Welcome next summer, or anytime you want :) Best Regards Hostel Manager

94%

Brilliant location close to the central station & just a short walk to the centre of the city. Upon arrival the staff were very polite & attentive, making some good suggestions on places to visit & somewhere to eat. Although I myself didn't use the facilities, there is a kitchen there for you to be able to make your own food. I will say the same as I said in the guest book. Lovely staff, great location & would seriously consider staying here again if I ever went back to Stockholm.

Owner Comment (Hide)
Thank you for your kind comments. You are welcome back at anytime :) // Hostel Manager

69%

The hostel is located in the basement. The staff and the atmosphere outside the room was nice. But the hostel room itself was not at all cosy. I felt very uncomfortable there. Also it was very hot in the room.

Owner Comment (Hide)
Thank you for taking time to leave your opinion. We are happy to hear you like the staff and the atmosphere even though you were not a big fan of our rooms. We wish you had told us how we could have made you feel comfortable so we could have acted on it. Kind regards // Hostel manager

77%

The hostel was a bit difficult to find initially with hard to see hostel sign. However, once you have located the hostel, it was fairly easy to find your way around and major sights were within a pleasant stroll.

Owner Comment (Hide)
Cheers for the feedback. We are looking into the possibility of getting a bigger sign, thank you for mentioning that :-) Kind regards, Hostel manager

83%

Checking out should be able before 9 am. Especially when the check out deadline is 11 am

  • 30th Jul 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • All Male Group, 18-24
  • (1 review)

Owner Comment (Hide)
Hi there! Checking out is possible whenever the guests feel like! :) If you stayed in a dormitory you can just leave whenever you'd like or if you stayed in a private room there is a key hole to put the keys in. The storage room for your luggage is also available any time, the difference being that we are not here until 9am to keep an eye on it (there are security cameras though). If you arrive late and want to check out early, payment can be done in advance before arrival. //Teodor - Staf

74%

Very near central station with bus and trains. Close to center..

Owner Comment (Hide)
Hello, Thank you for leaving a comment and poiting out our likable location! :-) //Hostel manager

80%

This is a nice, safe hostel in a good location. The staff was very helpful.

  • 28th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • All Female Group, 18-24
  • (1 review)

Owner Comment (Hide)
Tack så mycket! Thanks a lot! Regards, Hostel manager

97%

We stayed at the hostel 1 night and for 1 night it is an excellent hostel. The place is very clean (you get music in the shower and toilet - wow :) ) We said we would check in at 4pm but as we arrived to Stockholm in the morning and went to check the place we could check in and leave our bags in our room at 11:30am which was great! Overall I recomend this place

  • 28th Jul 2014
  • Novice Nomad
  • Anonymous
  • Hungary
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
We are happy your experience of staying with us was good! :-) We do try our best to do what we can to check people in earlier if possible and in your case it worked out fine :-) Kind regards, Hostel manager

89%

Very clean and friendly hostel, where I'd definiitely stay again would I come back to stay in Stockholm. Facilities well maintained and fresh. Quiet and comfortable.

  • 27th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for the kind words :-) WElcome back! Best regards, Hostel manager

83%

I had a slight mishap with my reservation and since the desk was closed it was very stressful figuring out what to do. The hostel itself is really nice and clean and has a large kitchen for cooking. You have to rent your own sheets which is totally nonsense and just a plow for getting more money but whatever. Also the reception is only open 9am-8pm which again is slightly ridiculous. But overall it was fine. There were lockers to store your stuff if you brought a lock.

Owner Comment (Hide)
Thank you for leaving us a comment :-) We are happy you enjoyed the kitchen and overall was fine with the stay. The sheets rental is very common in Stockholm and is not only a thing here at City Hostel. If you look around you'll see most of the hostels charge you a fee for renting, as it is posted on the websites. The opening hours varies from hostel to hostel and it is also to be found on the website. It is very unfortunate you missed to read that information. Kind regards, Hostel manager

74%

This place was clean and had good facilities. The room was way too hot and a little on the small side. We were given bunk beds and the top one was so creaky you could hardly move without making a noise.

Owner Comment (Hide)
Hi, Thank you for writing. Due to the heat wave we just had we have had some really hot days and that has effected the hostel negatively, but we have also learned we need to tackle the matter and we are right now working on that! Hope this helps to make you want to come back in the future :-) Best regards, Hostel manager

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