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City Hostel - Central Station Reviews

Fleminggatan 19, Stockholm, Sweden

Reviews & Ratings Explained

85%

Rating
2418 Total Reviews
  • 83%Value For Money
  • 87%Security
  • 88%Location
  • 89%Staff
  • 79%Atmosphere
  • 89%Cleanliness
  • 84%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

We stayed at the hostel 1 night and for 1 night it is an excellent hostel. The place is very clean (you get music in the shower and toilet - wow :) ) We said we would check in at 4pm but as we arrived to Stockholm in the morning and went to check the place we could check in and leave our bags in our room at 11:30am which was great! Overall I recomend this place

  • 28th Jul 2014
  • Novice Nomad
  • Anonymous
  • Hungary
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
We are happy your experience of staying with us was good! :-) We do try our best to do what we can to check people in earlier if possible and in your case it worked out fine :-) Kind regards, Hostel manager

89%

Very clean and friendly hostel, where I'd definiitely stay again would I come back to stay in Stockholm. Facilities well maintained and fresh. Quiet and comfortable.

  • 27th Jul 2014
  • Novice Nomad
  • Anonymous
  • Sweden
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for the kind words :-) WElcome back! Best regards, Hostel manager

83%

I had a slight mishap with my reservation and since the desk was closed it was very stressful figuring out what to do. The hostel itself is really nice and clean and has a large kitchen for cooking. You have to rent your own sheets which is totally nonsense and just a plow for getting more money but whatever. Also the reception is only open 9am-8pm which again is slightly ridiculous. But overall it was fine. There were lockers to store your stuff if you brought a lock.

Owner Comment (Hide)
Thank you for leaving us a comment :-) We are happy you enjoyed the kitchen and overall was fine with the stay. The sheets rental is very common in Stockholm and is not only a thing here at City Hostel. If you look around you'll see most of the hostels charge you a fee for renting, as it is posted on the websites. The opening hours varies from hostel to hostel and it is also to be found on the website. It is very unfortunate you missed to read that information. Kind regards, Hostel manager

74%

This place was clean and had good facilities. The room was way too hot and a little on the small side. We were given bunk beds and the top one was so creaky you could hardly move without making a noise.

Owner Comment (Hide)
Hi, Thank you for writing. Due to the heat wave we just had we have had some really hot days and that has effected the hostel negatively, but we have also learned we need to tackle the matter and we are right now working on that! Hope this helps to make you want to come back in the future :-) Best regards, Hostel manager

66%

maybe the bed sheets rule should be enforced as there were many people just sleeping without one!!! dorms need ventilation....showers even more!!!! missing a proper living room...

Owner Comment (Hide)
We are taking all your opinions and observations under consideration to improve the hostel. Thank you for leaving a comment. Kind regards, Hostel manager

100%

City Hostel is a place I would stay at again for sure. It was clean, great location and the staff was so helpful. I would recommend it highly. Loved that there was a Seven Eleven store next to it. Their food was great to take on the run.

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
We are happy to hear you enjoyed it here! :-) Regards, Hostel manager

89%

Nice, comfortable, clean and friendly. Helpful staff But directions from train station need improving - 'Exit Kungstatan' was VERY difficult to find!

  • 18th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for the feedback and for letting us know about the direction improvement we need to do! We'll definetly have a look at that! // Hostel manager

86%

I was very happy with my stay and my only complaint was that there were no slippers provided in the bathrooms and the stove was also turned off 10 minutes before the stated time, leaving me with half cooked food. Not thinking to bring along slippers, I had to walk to and from toilets barefooted, collecting the dust and dirt in the hallways to the room. After bathing, my feet were dirtier than before, having to walk back to the room barefooted. But overall i had no regrets with City Hostel.

  • 17th Jul 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Mixed Group, 25-30
  • (1 review)

Owner Comment (Hide)
Cheers for the comment. We do have slipper for sale in the reception, but not provided in the price I'm afraid. Regarding the stove that was shut off too early; we are really sorry about that. The timer was postponed 10 minutes so that's why it shut off. We have corrected that now, so it wont happen again. Thank you for pointing that out! :-) Regards, Hostel manager

77%

The Guesthouse is in the Basement, what seems a bit odd. But it was very clean and in a nice area, fairly close to the mainstation. Due to the Rooms in the basement it can get a bit hot.


89%

Nice hostel, good location, the beds and shouwer were very nice!! I would recomment it to other people.

  • 15th Jul 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Feel free to recommend us ;-) Cheers! // Hostel manager

94%

Staff was super nice and helpful. A good place to stay.

Owner Comment (Hide)
Tack så mycket for the feedback! // Hostel manager

77%

Close to the main bus station which is next to central station, but not very close to the tourist spots. Good to have your own reading light but have to prepare your own bed linen to avoid charges.

  • 13th Jul 2014
  • Novice Nomad
  • Anonymous
  • Hong Kong
  • Male, 25-30
  • (1 review)

Owner Comment (Hide)
Hi there :-) Sorry to hear you didn't like our location compleatly, even though we are in downtown Stockholm, but yes it is a little bit of a walk to some of the attractions that are not central. We are picky with the bedlinen for all guests sakes, so the beds are kept as clean as possible :-) //Hostel manager

63%

Rooms were clean and comfortable. The sky lights are a nice touch since the hostel is underground and can feel like bunker at times. Kitchen was big and a good place to meet people. Bathrooms were well kept and clean in the mornings. It's Stockholm so it's expensive, but its still a bit cheaper than its competitors. Overall not a bad stay.


80%

The hostel was quite Nice. The showerroom (male) got incredibly hot though and the showers itself could have been bigger and more Places to put stuff (shampoo etc)

Owner Comment (Hide)
Thank you for taking time to leave a comment. The temperature for the showers is possible to adjust, you can have a cold showr too if you want, but we are checking to see everything is in with them :-) //Hostel manager

74%

Perhaps it is only because I just came from hostels in Australia and New Zealand, but this hostel fell a bit short in my eyes. The best part is definitely the free WiFi, which is outrageously fast. I was able to get so much done there that I had been putting off while traveling in Oceania because the internet there was garbage. However, the kitchen here is a joke, and the showers annoying with how often they cut off. The rooms also get very hot with little ventilation.


97%

Excellent hostel. Would defintely stay here again. Easy to get anywhere else in the city from here. Highly recommend.

Owner Comment (Hide)
Welcome back anytime! :-) Best regards, Hostel manager

91%

Managed by friendly and welcoming staff, this hostel is conveniently located near Stockholm's Central Station for easy access to city public transit and airport connections. The hostel is in close proximity to everything you want to see and do in Stockholm. Facilities are modern and relatively clean with a large kitchen, multiple showers, free Internet and wi-fi, and TV in the rooms so it is a comfortable and good place to stay. We enjoyed our visit and would definitely return. Skol!

Owner Comment (Hide)
Thank you for pointing out what a great location we have :) And we are glad that you thought we were friendly :) Welcome back at anytime. // Hostel Manager

97%

I appreciated the friendly, helpful staff! They were wonderful to meet and deal with. Ralph Montgomery, New Hampshire, USA

Owner Comment (Hide)
Cheers friend! Thanks for the feedback - welcome back anytime :-) // Hostel manager

86%

Pretty nice hostel, close to train station so it's good if you have an early flight. Stayed in 8 bed dorms. Beds are fine, linen was just crispy clean (linen and towel for hire though - 65 SEK), so you'll have a nice sleep if you have nice roommates. Showers and toilets are the best that I saw in hostels ever. Very clean, with nice smell and even music, also separate men and women, always available. Nice equipped kitchen, information desk with tips. No adventurous travelers atmosphere though

Owner Comment (Hide)
Hello Thank you for the feedback. You are welcome back at any time. Best regards Hostel Manager

94%

there's no ventilation in the room and the small fan is not enough but besides that, it's a nice hostel!


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