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Green Plaza Shinjuku Capsule Reviews

1-29-2 Kabukichyo, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained

78%

Rating
407 Total Reviews
  • 77%Value For Money
  • 81%Security
  • 87%Location
  • 78%Staff
  • 62%Atmosphere
  • 79%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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51%

The hotel is in Shinjuku area, so great place if you want to hang around without worry about catch last train, capsules are big enough, BUT they dont have any plugs at the capsule ( they have security boxes where you can charge your phone paying 100yen for 10') also they don't have laundry machines, just a reaaally ovèrpriced laundry service. For 1 night is a good place to stay but not convinient for more nights.


80%

So this is the typical Japanese capsule hotel experience. These are intended for business people with little luggage, and a big backpack can be a pain (I ended up keeping it in my capsule). Pros: you'll be able to sleep well, you can enjoy the sauna, and get a real capsule experience. Cons: dingy, no traveler atmosphere, annoying to walk up and down multiple flights of stairs for everything, NO PLUGS IN THE CAPSULE (have to pay to charge anything). You can beat the location for Shinjuku tho!


83%

Basic room but everything you need. Bed was comfortable and the shower good.

  • 19th Apr 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)


91%

This capsule hotel was awesome. The staff are very polite and helpful, the capsules are clean and roomy, and the facilities are amazing for the price. Do be aware that you will have to check out every day at 10am, but you can store your luggage free of charge during the day. I was amazed when I went to the bath floor and they had (free to use) a sauna, steam room, open air jacuzzi, and other spa stuff. Around $30/night and I can chill naked in a rooftop jacuzzi? Yes please.


71%

Having to check in and out every day is incredibly annoying. The no tattoos rule should be made clearer on hostelworld. This makes this hostel unusable for many westerners


86%

Had a great stay for 2 nights. It's a shame you have to check out every day but that's ok. Great location and price! Finally had my own experience staying in a capsule hotel. Place was clean and tidy - would stay here again. Thanks

  • 1st Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


100%

U can be necked, with a bit of cash an you would find here all you need for a nights stay.

  • 27th Mar 2015
  • Novice Nomad
  • Anonymous
  • Denmark
  • Male, 25-30
  • (1 review)


69%

The Atmosphere is quite weird. However sleeping was quite possible even though up to 40 people sleep in the same room. There are only small lockers leaving few space for luggage. Larger storage is available but costs extra. The staff is friendly but kind of stressed out because of a lot of customers. Also English is not always spoken nor understood.


66%

I used a economic capsule. Good for traveling business man with little luggage. I had a lot of luggage and the luggage storage was in a different floor to my capsule, so it was very difficult to access. It was very hot at night, woke up a few times. Might try a premium capsule next time.


20%

It was by far the worst place I stayed in all of Japan. It was hot, sweaty, smelly, dim yellow lighting throughout and at least Y1500 more expensive per night than far far nicer hostels in Shinjuku. They take all your possessions as soon as you get there and put them in lockers, hand you a robe you have to wear when you're there and a wrist band with a number and a key as if your in some POW camp. It's good having an onsen but as far as they go this one isn't even that good.

  • 18th Feb 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


100%

This is right up there with the best hostels around. Right in the middle of a really interesting part of Tokyo but very accessible from the Subway (airport line). The beds are very comfortable and the en suite was very clean. The best thing is the staff - they are fantastic and so friendly. Highly recommend!


49%

I did not enjoy this stay at all. The whole hotel is hot all the time and you literally sleep in your own sweat, it's a hot box in the capsules. Also every time you leave or arrive at the hotel you have to get changed into there cloths which make it feel like a prison. Every morning you have to check out at 10 and then check back in at 3, it's a really dumb system. They don't allow tattoos and the showers are a public bath. Worth 1 night in capsules for the experience, but I wouldn't do it here.


86%

Stayed one night for a capsule hotel experience. The place was fine but the whole hotel was very hot, without sufficient air conditioning, even though it was cold outside. This did make the whole stay a little unpleasant. Japanese style baths/onsen was fine - but as a westerner make sure you know the etiquette for using these. Very clean. Wifi worked well.


89%

Should have more front desk workers who can speak English.

  • 4th Jan 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


63%

You get what you pay for. The main floor smells like a gym locker. Its in a pretty sketchy part of town. Its drab and depressing. The capsules were very clean though. But its crazy cheap, so its got that going for it!

  • 31st Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 25-30
  • (1 review)


54%

Good location near Shinjuku station but very few other travellers in the hostel. When I was there 95% of other guests were Japanese business men. It is certainly an experience staying in a capsule hotel and I would possibly recommend it for one night to experience it and all the unusual things that go with it. Ie you get issued with prison uniform, I mean pyjamas! Communal baths and showers! And of course sleeping in a capsule. But one night is definately enough, there are other better options.


86%

This was my first experience in a capsule hotel, indeed my first experience arriving in Japan. The staff at Green Plaza Shinjuku are very, very friendly. Every staff member I asked took time to help me understand how the "system" works - even if things were very busy at the time. Aside from a clean, large-enough capsule, the Green Plaza offers several floors' worth of infrastructure which would qualify as "wellness" in the West. A large public bath area, TV room with comfy reclining chairs etc.

  • 4th Dec 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Male, 41+
  • (1 review)


100%

Awesome capsule hotel. Was unfortunate enough to not get a luxury capsule so I didn't have a plug to charge my phone. WiFi doesn't work in business area that you can charge your phone. Only thing that sucked. Other than that being able to get a meal, massage, alcohol and chill under one roof is amazing! Fantastic location too. English speaking staff made check in a breeze




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