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Green Plaza Shinjuku Capsule Reviews

1-29-2 Kabukichyo, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained

79%

Rating
435 Total Reviews
  • 77%Value For Money
  • 85%Security
  • 89%Location
  • 79%Staff
  • 66%Atmosphere
  • 82%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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57%

I expected a capsule hotel where it acted like a backpackers dormitory, just that instead of bunks it has capsules. But it was a weird system of checking in and checking out to go outside, taking your shoe key which I found arduous. Staff weren't very well equipped to help foreign tourists, its more of a locals spot.


80%

Genuine salary men capsule hotel. Not many tourists, if at all. Great location, right in the middle of Shinjuku. As others have said: this is not a hostel. It is a capsule hotel. One night only.

  • 7th Aug 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 18-24
  • (1 review)


100%

Really nice place to stay - awesome facilities


86%

My first time in a capsule hotel and I was really impressed. Check-in,facilities and level of cleanliness all very satisfactory. Signage in English could be better but overall I was very happy in Green Plaza.


86%

It will be better if clearer instructions are provided to locate the place. From Shinjuku station direction, had I not being able to read Katakana on the signboard, I may not be able to locate the place.


100%

I had to cut my stay short: from three nights to one night, due to airline overbooking. The staff did not miss a beat: very understanding, cordial and professional.

  • 22nd Jul 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


100%

Loved it. Did not want to leave.

  • 25th Jun 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 41+
  • (1 review)


20%

Couldn't stay... Had tattoos


80%

Good location, pretty clean, very old-fashioned.


86%

Very traditional, smoking allowed in the lounges.


49%

Abhorrently dirty old building (bathroom walls and floor in particular thick with detritus), strong old cigarette smoke smell, unclean capsules (one wall was covered in something orange and sticky), bright, noisy and hot dormitory room. The capsules aren't long enough to accommodate a 6 foot tall individual, at any angle meaning, together with the above, very little sleep was had. No power socket in capsule. ¥100/10mins to charge elsewhere. Staff were friendly and helpful.

  • 30th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


80%

It was clean, almost had everything you needed. Capsule can not exactly sound proof . Free safe baggage check- in if your stuff doesn't fit in the lockers which i think are only meant for small suitcase and suits (clothes).

  • 28th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • Male, 25-30
  • (1 review)


89%

Take advantage of the open bath while watching TV. Then the breakfast. Food was a good value and delicious.


100%

Very unique experience for western travelers. We definitely enjoyed our stay, make the most of the amenities!


51%

The hotel is in Shinjuku area, so great place if you want to hang around without worry about catch last train, capsules are big enough, BUT they dont have any plugs at the capsule ( they have security boxes where you can charge your phone paying 100yen for 10') also they don't have laundry machines, just a reaaally ovèrpriced laundry service. For 1 night is a good place to stay but not convinient for more nights.


80%

So this is the typical Japanese capsule hotel experience. These are intended for business people with little luggage, and a big backpack can be a pain (I ended up keeping it in my capsule). Pros: you'll be able to sleep well, you can enjoy the sauna, and get a real capsule experience. Cons: dingy, no traveler atmosphere, annoying to walk up and down multiple flights of stairs for everything, NO PLUGS IN THE CAPSULE (have to pay to charge anything). You can beat the location for Shinjuku tho!


83%

Basic room but everything you need. Bed was comfortable and the shower good.

  • 19th Apr 2015
  • Novice Nomad
  • Anonymous
  • New Zealand
  • Male, 25-30
  • (1 review)


91%

This capsule hotel was awesome. The staff are very polite and helpful, the capsules are clean and roomy, and the facilities are amazing for the price. Do be aware that you will have to check out every day at 10am, but you can store your luggage free of charge during the day. I was amazed when I went to the bath floor and they had (free to use) a sauna, steam room, open air jacuzzi, and other spa stuff. Around $30/night and I can chill naked in a rooftop jacuzzi? Yes please.


71%

Having to check in and out every day is incredibly annoying. The no tattoos rule should be made clearer on hostelworld. This makes this hostel unusable for many westerners


86%

Had a great stay for 2 nights. It's a shame you have to check out every day but that's ok. Great location and price! Finally had my own experience staying in a capsule hotel. Place was clean and tidy - would stay here again. Thanks

  • 1st Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


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