X

Home to the world's greatest Hostels!

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hangzhou International Youth Hostel Reviews

No.101-3 Nanshan Road, Hangzhou, China

Reviews & Ratings Explained

80%

Rating
832 Total Reviews
  • 80%Value For Money
  • 83%Security
  • 94%Location
  • 76%Staff
  • 80%Atmosphere
  • 73%Cleanliness
  • 75%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:

91%

It's a nice hostel with excellent location. The rooms on the lakeside (but not actually besides lake) are somehow moist. Therefore, we change to the room in main building, which is very nice & clean.


71%

Most expencive hostel I stayed at in china but the only one where you have to make the bed your self and the "common" room is a restaurant where you can't bring your own food. outside the commons room is no wifi. The not "locker" is a closet with 2mm wooden nailed backside. Rooftop terrace is very beautiful and the location beside the lake is perfect. it's close enough to the metro to walk it, you don't need a taxi as long as there is metro service (11pm). Stuff was ok, as well the room.


100%

This is a charming hostel on the edge of the West Lake and, from our room, we had a lovely view. The double rooms, ensuite, were beautifully furnished. The bed was especially comfortable. The bathroom was compact but clean and modern. The staff were friendly, keen to provide any help they could and most spoke English. The hostel was close to most bus routes and a metro so getting to and from different parts of the lake was straight forward and getting to the train station was easy.


69%

Only late for 30 minutes and they canceled my reservation. Had to take another room more expensively. No phone call or e-mail contacting in advance at all. And deposit could not be returned. The good side is the excellent location and vintage decoration.

  • 1st Aug 2014
  • Novice Nomad
  • Anonymous
  • China
  • Female, 25-30
  • (1 review)


51%

We booked this hostel via Hostelworld.com, when we arrived at the property they told us we got a basic twin room because we booked via Hostelworld.com. When we got to the room the whole room was smelly and damp. The airco didn't work and the walls were covered with black stains. We complained about it and after a while we got an other room at the main building. That room was pretty alright. The staff had weird protocols like different prices for Internet bookings and front desk bookings.


69%

Staff young and fairly unhelpful. Room walls need urgent plastering. Woken up at 11pm by loud banging from steel sheets being dismantled from the roof. Staff in cafe attached pretty useless. Great location though.


86%

nice hostel on a very good location right by the lake. Our room was large and very pleasant. Staff was friendly.


83%

This hostel was fantastic - except for our room. We loved the location, the staff, the restaurant/bar arean, but our twin en-suite room was so damp and mouldy that it was unpleasant to be in. One whole corner was covered with damp and it was hard to breathe properly because of the damp smelling air. A real shame, because otherwise the hostel is great.

  • 7th Jul 2014
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


97%

Very nice hostel


86%

Bonne hotel pas cher bien localise, toilette et douche hors chambre, cuisine communautaire avec un refrigerateur.

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

74%

Great Location, rooms very basic and in a bad condition.

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

91%

Great location right next to the lake. Also has a really nice bar, though avoid the 'American' breakfast. Staff were friendly but a little slow, it took about half an hour to check in. Really nice cosy room (single) with good air conditioning.


80%

Room was clean. But TV was not working. Since I was travelling alone, I`ve found it not super good thing. Also unfortunately was too loud in the room because of sounds coming from the street. Also place of airconditioner in the room was not super - right infront of the bed. I was not able to use it during night because was afraid to get cold.

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

80%

A decent and inexpensive hostel located so close to West Lake, and other attractions like HefangStreet. Stayed in a twin private ensuite, it was no frills, but clean and comfortable. The staff were okay, mostly helpful, although I should add that those on the day shift seemed more helpful. The staff in the evening shift were hardly helpful with their bored looks and monosymbolic responses to our queries about various attractions.

  • 14th May 2014
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

83%

I had a single room which was really small with a huge window facing the hallway near the stairs..... I go to bed late - so people coming up the stairs didn't bother me, but the light in the hall outside the window was on all night. Not good. Bath towels were really old and sheets sort of dingy. Good pizza in restaurant - nice atmosphere. Staff was excellent and very helpful. Great location.

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

94%

It was a great experience there, staff speak english!!! Its very difficult find someone there who speak english

  • 10th May 2014
  • Novice Nomad
  • Anonymous
  • Mexico
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

89%

Hope Staff can have more smiles....^_^ Good Day....

  • 8th May 2014
  • Novice Nomad
  • Anonymous
  • Malaysia
  • Female, 31-40
  • (1 review)

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

83%

The hostel is in a great location and the building is great. The stuff didn't had much knowledge, and couldn't help us with much information about attraction and transportation.

  • 2nd May 2014
  • Novice Nomad
  • Anonymous
  • Israel
  • Female, 41+
  • (1 review)

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

63%

The staff was very poor service!!! The first day we supposed to stay in mix dorm, but they changed our booking to be male and female dorm, and told us we don't have mix dorm...!? So, if don't have how we booked it via internet! Finally, we got the mix dorm room after waiting for 30mins. Anyway, I never had this experience in hostel around the world. I can say if you come to stay here, please don't expect the service and cleanliness, it will make you disappointed.

Owner Comment (Hide)
Thank you for your comments and suggestions to our hotel,we will try to improve and do better!

94%

Friendly and helpful staff, great cafe, and a great location.

Owner Comment (Hide)
Thank you for your comments and suggestions to our hostel,we will try to improve and welcome your coming again and you can recommend Mingtown to your friends^^

« first « Prev 1 2
(30 results)


View all Hangzhou Hostels

Please give us your feedback