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Hostal El Arbol Reviews

Calle Eduardo de la Barra # 29, La Serena, Chile

Reviews & Ratings Explained

92%

Rating
304 Total Reviews
  • 92%Value For Money
  • 92%Security
  • 89%Location
  • 95%Staff
  • 90%Atmosphere
  • 96%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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80%

Really nice, quiet hostel close to the town. Main downside is size, small rooms and bunks made it difficult. Tiny kitchen, expect to wait.


100%

The staff were amazing, helped me to rent a bike and detailed a route along the coast and made an amzing breakfast. Also, the facilities were very clean, with a new kitchen.

  • 16th Dec 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


91%

very cosy hostel great staff good times!


100%

Owner was perfect - arranged tours for us, rental car, drew brilliant road maps, couldn't have asked for more… apart from being able to take that awesome bed with us.


94%

Very, very nice to stay here. Had the cleanest kitchen that we have encountered so far. Would come bac!


89%

It was an amazing stay! It felt like home!! Muchas gracias Por todo!! Me senti Como en mi casa!! Bessitos


89%

Great hostel! Feels really like home. Staff is very friendly. Rooms are good and you have your own locker. Breakfast is great and you get enough. Loved this place!

  • 2nd Dec 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 18-24
  • (1 review)


100%

Staff are incredibly helpful, breakfast is excellent, and the beds are comfy. Best hostel in Chile by a mile.


80%

Within walking distance from the downtown, beach (20min), shopping center and the bus station. Rooms were cute, a bit on the smaller side. The downstairs bathroom was way too small, but the upstairs bathroom was lovely. The wifi is good, and the kitchen even had wine glasses! Overall very charming if a little small.


100%

One of my best hostel experiences so far! Very friendly staff, feels like being at home. I stayed in El Arbol beach.

Owner Comment (Hide)
Thank you! Was a pleasure to have you here!. We hope to see you again!. El Arbol Staff

86%

Review for the beach hostel; rooms lock behind you, so good security (no lockers in the dorm, but I don't think that's problematic). Very nice, chilled out vibe and hostel owner was very friendly & helpful on our arrival. A bit of a walk to there from the bus terminal, but also close to the beach along a quiet road.


94%

Absolutely lovely and extremely friendly hostel. The staff are wonderful and very helpful, the beds are very comfy, and breakfast is great. The only slight downsides are that the kitchen is very small so difficult to use if someone else is cooking too, and the bunk beds aren't very tall - great if you're on top bunk, but on the bottom you risk sitting up and smacking your head! Regardless, I would 100% recommend staying here.


94%

one of the best hostels I have stayed at. The staff was amazing and allowed us to stay after check out since we had a late bus. We left our things there and wandered around town for awhile. Great value for the price and even included breakfast. I would return in a heartbeat!


97%

lovely little hostel more like a home.Susanna and Juanita were very friendly and helpful very nice and cosy!


97%

Awesome hostel, great breakfast, very very nice and helpful staff!

  • 30th Sep 2014
  • Novice Nomad
  • Anonymous
  • Germany
  • Female, 18-24
  • (1 review)


77%

A cute little house converted into a small hostel. Dorm rooms were small but nice, linen and towels provided, common room, communal kitchenette, excellent wifi and cooked breakfast every morning was a lovely change from the standard white roll and jam at most hostels. Lockers were provided although the keys seemed to open several and the property was gated and locked at all times. Overall a nice stay and nothing to fault.


89%

Lovely hostel; Small, friendly and immaculately clean. We stayed in the town branch but visited beach hostel for drinks. Beach also the family home which was a bit odd but nice property. Town is probably better location. Great breakfast, lovely lovely ladies running to show.


89%

The staff were extremely friendly here! The hostal is a bit of a walk from the beach and from the city center, although if you're there for the Japanese garden, it's right next to it. A nice, chill atmosphere and a great breakfast.


94%

We stayed at both the beach house and main hostels. Both were welcoming and well appointed, with the beach house also being the owner's home. This is actually a good thing, as Izzy is lovely, happy to give advice, and has a pretty home, and you never once feel in the way. Breakfast is well above average, and cable TV, hot showers and a book exchange can be found. An obvious choice in La Serena!


100%

Be careful when booking because there are two different hostels (BEACH and DOWNTOWN), even if there is only one address. I accidentally booked a room in the beach hostel, and my friends were staying in the downtown one. I could fortunately switch to the downtown, but this isn't usual, the hostel is usually full.

  • 15th Aug 2014
  • Novice Nomad
  • Anonymous
  • Colombia
  • Female, 18-24
  • (1 review)


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