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Hostal El Arbol Reviews

Calle Eduardo de la Barra # 29, La Serena, Chile

Reviews & Ratings Explained

93%

Rating
138 Total Reviews
  • 92%Value For Money
  • 95%Security
  • 91%Location
  • 95%Staff
  • 90%Atmosphere
  • 98%Cleanliness
  • 91%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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97%

Excellent hostel. Very clean and staff were very friendly and helpful. Great location close to town centre. Only thing is that sound proofing between the living room and bedrooms isn't great, but not really an issue. Definitely recommend staying here if you're in La Serena.


97%

This was one of our favorite hostels. Everyone who worked there was great and very helpful. The hostel itself is an adorable house with a very cozy and homey vibe. They keep the hostel extraordinarily clean, which was a nice change from most other hostels we've stayed at. My only complaint is that the wifi only worked inside of the main house - we were staying in the large dorm out back and couldn't access it there.


86%

Quite a small and quiet place to stay, but staff were really helpful helping to book tours to the Elqui Valley and with checking out early morning.


97%

Great hostel! good location, very homey, extremely clean, and the girls who work there are some of the friendliest people I've ever met in a hostel. Thank you!!


100%

This place is GREAT!! The mom and daughter running the place are so sweet and very helpful! The house is very nice and kept clean. You are within a couple blocks of shopping and downtown touring and only a 15 min walk to the ocean and light house! I would not stay anywhere else if I was in La Serena!


97%

This is a great place to stay with the sweetest morning staff. Breakfast is good with the standard bread, butter and jam, plus a piece of ham and cheese, fruit, (cereal and oatmeal if you'd like), fresh juice, coffee and tea. The beds are slightly thin in the dorms and the bunks are shaky, but I slept well. The best (overall) hostel I've stayed in in 7 weeks.


91%

Very clean, amazing beds and helpful staff!

  • 19 Apr 2013
  • Novice Nomad
  • Anonymous
  • Chile
  • Female, 25-30
  • (1 review)


97%

The staff was very kind and very helpful. The breakfast was generous. It was perfectly located and impeccably clean. A definite recommendation in La Serena!


89%

This is a charming small house. Very clean and the staff are simply excellent. It's not cheap but that's Chile for you. Breakfast could be a bit more generous - I/2 slice of ham and 1/2 slice of cheese is mean. For the price there should be an egg. There is a little outdoor area for eating if you want. The type of people that seem to stay here are nice considerate types. Would recommend it for a relaxed and quite stay.


97%

It is a very lovely house with very lovely staff. The kitchen is pretty small, you might have to wait for the others to cook in the evening at dinner time. Beds are very comfortable.


89%

Lovely little hostel. Good location, really clean, lockers in room, nice breakfast, friendly and helpful staff. Chilled out place. Only slight downside was the 4 bed dorm is right next to the lounge/dining room and kitchen so was a little noisy - would advise staying in the 8 bed dorm. All in all a really good stay though!


89%

I have to give them nice thank for be the first hostel in chile that respect the price that hostelworld gave me. Thanks to makes me feel like home!!!


100%

I arrived in the middle of the night and the least I can say is that the day who owns the El Arbol was amazing on every level. She waited for me until 1am then picked me up from the bus station. Although jaws only there for 4 hours, I really enjoyed the house! Very clean and cosy. Would definitely stay there again!

  • 26 Mar 2013
  • Novice Nomad
  • Anonymous
  • Belgium
  • Male, 18-24
  • (1 review)


91%

Cute hostel. Felt more like a b&b. Staff was friendly. Bathroom on first floor was small but had hot water. Wifi and breakfast were both pretty good.


97%

This hostel was incredible! Inexpensive and the staff was wonderful, included breakfast was great and the rooms/bathrooms were nice too!


100%

Best Hostel I have been in so far! Really enjoyed my stay here. Its all clean, save and the breakfast is good. In addition the staff is very very friendly and helped me with finding a apartment in La Serena!


89%

Lovely cozy hostel with very friendly, helpful staff. The kitchen is tiny and inadequate for the amount of backpackers in hostel, as well there are only two bathrooms again inadequate for that many backpackers.


97%

nice, quiet hostel. 8 bed dorm could be bigger.. still a good choice.


100%

A wonderfully kept hostel with a very kind staff. A very good location - close to both the beach and downtown. A good stay!


94%

We loved staying at this hostel because it was soo clean and homely! The facilities are generaly good...the kitchen is small but as long as your cooking alone its fine! The staff were ridiculously nice and helpful at all times, and were very good at looking after us and making sure we achieved the activities we wanted! Thank you for making such a great hostel! Its very refreshing!


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