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Hostal El Arbol Reviews

Calle Eduardo de la Barra # 29, La Serena, Chile

Reviews & Ratings Explained

91%

Rating
398 Total Reviews
  • 88%Value For Money
  • 93%Security
  • 90%Location
  • 93%Staff
  • 88%Atmosphere
  • 94%Cleanliness
  • 89%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

Breakfast is good. Water is hot. The place is clean.


86%

Super clean, amazing beds, right next to bus station and buses deaprting to Valle de Elqui! Lovely breakfast. Recommended!


91%

Nice homely hostel with comfy beds and lounge area. Kitchen was good and always very clean. Not many bathrooms but that wasn't really a problem. The wifi rarely worked but the staff allowed me to use the main computer which was helpful.


91%

Clean and cosy, but a bit small.


91%

A lovely friendly hostel that feels like home. The staff are so helpful and friendly and the place is so comfortable to recharge your batteries. Only a few minute walk from the town centre, close to supermarkets and the bus station. Good breakfast with fresh juice, we stayed two extra nights. Not a place to stay if you want to party but the best place if you want to chill.


94%

Small, but cozy. Very tidy and clean. Good breakfast including freshly made pineapple juice. This reviewed is based ona one night stay. Would stay there again.


91%

Downtown review. Only stayed 1 night so possibly not a good judge, but all seemed very good. Very compact and located between the bus terminal and the town itself (not really "in the heart"). Good WiFi, comfortable beds, kitchen seemed well equipped and ordered, good breakfast (cereals, fresh toast and freshly squeezed juice, tea/ coffee), friendly and helpful staff, very clean.


100%

A very good choice in La Serena. Nice house, on a quiet street located across the street from the Japanese gardens. Bus station and shopping areas are close as well. Good breakfast, and very friendly and helpful staff!


97%

The staff were incredibly helpful and friendly and went out of the way to help mr organise the next part of my trip. The hostel itself was clean, comfortable and had a good atmosphere and breakfast.

  • 29th Mar 2015
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


86%

I arrived here unwell, staff was very friendly and tried to help as much as they could. Very clean and tidy. Dorm is quite small but not an issue. Great location.


91%

I really liked this hostel! First day i stayed in the 8 dorm, which was Very quiet and had a Nice relatively big bathroom. Second night i stayed in de 4 dorm downstairs, which was noisier because it's next to the reception and breakfast and kitchen. The bathroom belonging to this dorm is also used by everone arriving and waiting in the hostel, so i think that one is too expensive for what it's worth. Breakfast is simple (suggestion: yoghurt). Staff was really Nice and helpful and spoke english!


80%

Nice small house hostel, good breakfast, nice rooms but bunk beds far to low to get in the bottom! Nice staff but could be more helpful when arriving after a long night bus and check you in straight away rather than making you wait if there are available beds.,


94%

Had a great stay at the Downtown hostel, cute establishment! Breakfast is ok , it's not a "buffet" type deal - you get served (we got 2 slices of bread, one of them toasted, one sort of jam, one slice of cheese, a glass of melon-juice and coffee/tea/milk, and cereal). Location is nice, quiet at night. Staff is lovly and friendly, but a bit hard to communicate in english with some of them. Had a private room, it was great, good beds, upstairs bathroom is the cleanest I've seen in months.

Owner Comment (Hide)
Thanks for your good comment!

97%

Great stay.

Owner Comment (Hide)
Thank you ! :)

100%

Stayed in this hostel for 3 nights and a wonderful time in La Serena. Great place to meet people and plan your trips as staff will go out of their way to help you on top of being some of the mosts warm-hearted people ever to run a hostel. Full recommandation :)

Owner Comment (Hide)
Thank you for your nice comment !! We really enjoy making our guests feel happy and at home! :)

100%

Really lovely place. Comfortable and cosy. The owner and staff are really nice, friendly and welcoming. The breakfast is really really good and the beds are extremely comfortable. The hostel is more like a home stay and we did feel at home. It's a 10 minute walk from the bus station and walking distance to the beach and the Japanese gardens. Perfect.


100%

This is the best hostel I have stayed for while and ever in south America. Staff is lovely. House is super clean and comfortable.

Owner Comment (Hide)
Thank you for your comment , Simo ! We are happy that you enjoyed your stay with us !! Good luck!

97%

Wow this is such a gem of a hostel! The cleanest place I think I have stayed on my whole trip and Alejandra the host is amazing. It is essentially her family house and so has a huge garden, feels so homely and is just lovely. Would definitely stay here again!


97%

Just want to say I had a fabulous time staying here just what I needed after 6 months of traveling, I chilled out so much I stayed another day, the grounds are beautiful and close to everything, I will come back here for sure one day thanks again Carl


89%

Great stay at El Arbor. The cheerful staff is excellent, always willing to help with ant questions you have and make good recommendations for restaurants etc. Beautiful beach only 15 minutes walk.


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