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Hostal El Arbol Reviews

Calle Eduardo de la Barra # 29, La Serena, Chile

Reviews & Ratings Explained


395 Total Reviews
  • 88%Value For Money
  • 93%Security
  • 89%Location
  • 93%Staff
  • 88%Atmosphere
  • 94%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Stayed at the beach hostel for 3 nights. Very nice family owners. Good dorms (although they could probably do with some AC, as leaving the windows open = mosquitos!) Great, free breakfast in the mornings. Reliable wifi. Friendly and social vibe. 5 mins walk to the beach and supermarket. Not too far from downtown either, for all the bars / restaurants. Definitely recommended.

Owner Comment (Hide)
Thank You!!


Beach. Great hostel that is more like a home. The staff are a family so the place has a really nice feel to it and they are all super friendly. The hostel itself is very chilled but is still a good place to meet people as everyone chills in the kitchen area which is well equipped and nice and clean. The 5 bed dorm is recommended as it is bright and airy. You can also sleep in a tent if you prefer. Would highly recommend visiting La Serena just to chill here and wind down.


El Arbol Beach : good hostel if you want something veryyyy calme : no music, no ambiance. But you're near the beach, it's cool...


You only can check in until 9 pm!!!!! If you want to check in after, you have to tell them. Nice hostel, very clean and comfy :-)


This place feels more like a home stay than a hostel but is really lovely. Big duvets, modern bathrooms. The beach is slightly further away than advertised, I would say a 20 - 25 minutes walk away but still within walking distance. There is a lovely outdoor area and although the kitchen is small we had no problems cooking


This review is for DOWNTOWN. Great little hostel, very clean and home like. More like a B&B, no atmosphere though. Close to bus station and the centre of town.


3 dogs, a cat and countless mosquitoes. No screens on windows so you get bit all night. Mattress are so thin you can feel the wooden bed frames through them. Location is spectacular 10 min from supermarket, 5 min from beach, isolated property surrounded by trees. Other guests are fun to hang out with. The 3 dogs bark all night and one of them jumps on people. You can sleep in a tent for about 8.500/night with no mosquitoes but no breakfast.

Owner Comment (Hide)
It is really incomprehensible that you gave us such a bad score after extending your stay for so many days!! You first booked for 4 nights, and then extended for 5 more nights. Why would you want to stay in a place that you desliked so much... ???


Cleaner than clean! Breakfast was fantastic, beds are comfy albeit a little cramped on the lower bunks, and the location (downtown) is perfect - just a short pleasant walk to Plaza de Armas. I also had a medical emergency when I was here and Isabel (the owner) helped me get to the good hospital and was very sweet in checking on my wellbeing the next day. Muchas Gracias!


Best hostel we've stayed in South America. Stayed in hostel by the beach. Owner is such a nice lady, very helpful. Perfect if u just want to relax for a few days. Close to bus station, beach and shops. Highly recommended.

  • 18th Feb 2015
  • Novice Nomad
  • Anonymous
  • Ireland
  • Couple, 25-30
  • (1 review)


Beautiful little oasis. Easy to find from the bus station. Close to beach (8 min walk straight down dirt road)


I stayed at the beach location. Awesome place run by a mother/daughter combo. Staff are super friendly and welcoming. Very mellow atmosphere. Each room/dorm is its own little hut in the middle of essentially a garden about 3/4 km from the beach. Would definitely recommend to anyone looking for a mellow place to hang out.


This was a good place to chill out. It's between a jumbo supermarket and the beach so easy to cook or go for a walk. The garden grounds were lovely with 3 friendly dogs. Breakfast was ok. Only downside was we'd paid to go in a 4 bed dorm and they'd shoved another bed in the middle of the bunks. This was too cramped and hot at night.


Really one of the best hostels I've stayed in my life. The rooms are very comfortable and spacey, and the common areas are really nice as well. The hostel is a bit far from the downtown area, but it's a really nice walk, and it's close to the beach as well, so you can walk around Avenida del Mar really easily. The staff are really nice and they do whatever they can to make you comfortable. Worth the visit to La Serena just for the place.


(Downtown) Amazing, very clean hostel with very nice staff. The lady cleaning doing the breakfast every morning is so sweet and loves to help everyone eventhough she doesnt speak english. It was definetly the nices place i stayed at in chile. Some people mentioned that it is very small and that is true but it didnt bother me, there are not that may beds that it causes trouble in the kitchen or anywhere else.


Great location between the beach and the bus station! A lovely little oasis with fig trees and memory foam mattress. The only down fall is the lack of hot water, otherwise two thumbs up.


Really chill hostel in a very random location. Beach is within walking distance, so too is town and supermarkets. More of a B&B but it's easy enough to create your own fun as the staff (family) are nice and relaxed. Recommend Kamikaze if you want a night out


Great little hostel outside of the city center where everyone knows your name! I booked for 3 nights and stayed 5! The location at first is a bit weird when coming from the bus station you have to walk through a soccer field and you don't entirely know where you are going but once you are there you are in your own little paradise! Would stay again just for the hostel grounds.


The atmosphere is probably the best part. La Serena is not a very pleasant city in my opinion. Dirty, consumerist, too many people. But Hostal El Arbol is a little walled paradise with palm trees and charming decor. The kitchen/hangout area is an excellent place to meet people and spend chill nights just talking. If you want to party in the city, there are usually people to join. It is one of the cleanest hostels. The staff are helpful and friendly.

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Thank you!!!!


I love this place. The most enchanting little hidden hamlet of trees and greenery. A fenced in oasis of relaxation and fun. The staff are the loveliest women imaginable and are beautiful and full of smiles, fun and cheer. Stay here. I have already been here two weeks and I never want to leave. The beach is close and the Supermarket nearby has everything you could possibly want.

Owner Comment (Hide)
Thank you!!


So nice hostel! Close to the shopping mall, very nice staff, breakfast. So cozy. They gave me different suggestions what I should do. You can rent bikes there.

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