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Pillows & Toast Heritage Reviews

No. 38 Upper Cross Street (Level 2), Singapore, Singapore

Reviews & Ratings Explained

86%Overall Rating

From 33 ratings
  • 83%Character
  • 88%Security
  • 93%Location
  • 87%Staff
  • 81%Atmosphere
  • 84%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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97%

The hostel is very clean and really cute. The coconut jam = a great discovery ! You feel at home at Pillows and Toast and the location is ideal, whether for tourists or party animals ...

  • Novice Nomad
  • 30 Apr 2013
  • Anonymous
  • France
  • Female, 18-24
  • (2 reviews)


87%

Safe, clean, good location. Would stay again.

  • Novice Nomad
  • 30 Mar 2013
  • Anonymous
  • Australia
  • Male, 25-30
  • (9 reviews)


90%

Situated in a good location (just 2 min away from the mrt & bout 6 min away from clarke quay party-by-the-port). Comfy beds and cozy ambiance in the communal area. Just need a cleaning improvement in the shower/toilet rooms.

  • Novice Nomad
  • 06 Mar 2013
  • Anonymous
  • Philippines
  • Female, 25-30
  • (1 review)


83%

small, cozy and very, very quiet hostel, bedtime at 23:00 already, definitely not a party hostel

  • Novice Nomad
  • 05 Mar 2013
  • Anonymous
  • Germany
  • Male, 25-30
  • (2 reviews)


87%

Enjoyed my short stay for 3 nights. Has clean facilities with adequate size dorm rooms. The girls on reception were very helpful with transport queries I had for city attractions. Good Wifi connection with handy laptops to use if you didn't have one. Was helpful using the storage space for luggage since my departure flight was late in the evening. The big plus was being near to Clarke Quay for going out at night.

  • Novice Nomad
  • 06 Feb 2013
  • Anonymous
  • New Zealand
  • Male, 31-40
  • (1 review)


50%

Clogged dirty bathrooms, wifi was down for nearly a day, itchy sleeping experience on my second day possibly due to bedbugs, bad coffee at breakfast


100%

Very comfortable, clean & strategic location. Love the hostel interior design :)

  • Novice Nomad
  • 01 Feb 2013
  • Anonymous
  • Malaysia
  • Mixed Group, 25-30
  • (1 review)


100%

I stayed in your place for 14 nights. I used mixed 4 dorm. Everything was great except the shower drains work slow. Thank you!

  • Novice Nomad
  • 17 Jan 2013
  • Anonymous
  • South Korea
  • Female, 31-40
  • (1 review)


93%

Very friendly and helpful members of staff. Conveniently located in Chinatown. Thoroughly enjoyed my two-night stay there and would definitely stay again if I end up in their neck of the woods.

  • Novice Nomad
  • 05 Jan 2013
  • Anonymous
  • Philippines
  • Male, 31-40
  • (1 review)


80%

Breakfast time ends strictly at 10am. Staff inflexible and would not bring out the toaster when I arrived at pantry at 10.15am. Other hostels have breakfast times till 11am. Some even have all-day "breakfast".

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Malaysia
  • Male, 41+
  • (6 reviews)

Owner Comment (Show)
Dear guest, Thank you for leaving us a review. We are sorry that you did not manage to enjoy our complimentary breakfast. Our breakfast hours are from 7.30 to 11 am and this is clearly indicated in our posters. It could have been a misunderstanding during your stay that you were unable to have the breakfast. We do apologise for this. We will take note and inform our staff to be more aware of our guests' needs. Thank you!

80%

Awesome hotel.. but the thing is my room iz facing d road so its a bit noise. But over all its very good.

  • Novice Nomad
  • 30 Dec 2012
  • Anonymous
  • Indonesia
  • Female, 18-24
  • (1 review)


87%

All round very good. I think it would be good if more social activities were organized ie pub crawls, walking tours etc

  • Globetrotter
  • 28 Dec 2012
  • Anonymous
  • Australia
  • Male, 25-30
  • (30 reviews)




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