Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Pillows & Toast Heritage Reviews

No. 38 Upper Cross Street (Level 2), Singapore, Singapore

Reviews & Ratings Explained


121 Total Reviews
  • 86%Value For Money
  • 90%Security
  • 94%Location
  • 88%Staff
  • 79%Atmosphere
  • 80%Cleanliness
  • 78%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


This hostel is definitely worth the money. its located right across the street from the MRT, at least 2 malls around the area and a lot of street food markets around it. Staff is very friendly. This place also comes with free breakfast (toast and cereal) and for your deposit, it comes with an adaptor, lock, towel and access card. Compared to hostels down the block, pillowsntoast was by far the cleanest.


its was good


Was overall a good stay. Friendly staff, but the guests are definitely on the quiet side (so if you like quiet this place is perfect). Great location and good access to cheap Chinese food!

  • 5th Jan 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


Very helpful and friendly staff


Overall a really nice hostel, nice and helpful staff and great location!


+Great location. +Friendly staff. +Comfortable beds. -Not very good breakfast. -Needed earplugs.


Nice little hostel in a great location in China town, close to the subway and other attractions. Staff are really friendly and helpful. Decent breakfast of toast and cereal. It is nice to have the outside and inside seating areas. The is nice to have the private charging point and light by the shelf on your bed. Would be nice if the hostel organised some group activities.


Keep in mind they won't have anyone after 11pm. If you need to check it. You must hope someone will open the door for you. Totally worth it as the place was friendly. No kitchen if you wanted to cooK. Ac and wifi works jus fine. Locker, towel, an lock provided. Tap Water is safe to drink without needing to boil. Excellent stay and recommend it to all


Nice hostel with very helpful staff. I liked how close it was to the metro station. The rooms were clean and looked nice as well as the bathrooms. Only the hair in the shower could be cleared out more often. Overall I had a pleasant stay.


Everything is good, the staff, the cleanliness, the atmosphere, the kitchen, the breakfast and the most important things, the room itself although the reception is not 24hrs They provide towel and universal plug. Definitely will stay again next January 2015


The beds are comfortable and clean. We loved the mini shelf beside the bed. Very modern in design. We loved the blueberry and kaya jam with the YeYe coffee offered during the Free Breakfast. The only problem is, they served the breakfast late and not on time like it was promised at 7am. The staff are super nice, friendly


Overall is good. But before i arrived i got the email, told that i ve got 1 lower bed and 1 top. But actually i got 2 top bed :'( Toilets near the kitchen and dinning table hahaha..

  • 29th Oct 2014
  • Novice Nomad
  • Anonymous
  • Indonesia
  • Female, 25-30
  • (1 review)


Good location and a nice clean hostel. Near the met. However it did have some shortcomings. No towels or tissues by the sinks which meant you had to drag your towel with you to wash your hands. Toilets were outside of the main building. One toilet had no light in it. This was still not fixed three days later. Wifi worked ok. Breakfast is toast and cereal. It's a serve yourself policy and you are required to clean up after yourself also.


Super clean hostel that's very secure. Not far from the MRT and really close to Chinatown shopping.


I am verry happy at here. Thank Hostelword.com

  • 30th Sep 2014
  • Novice Nomad
  • Anonymous
  • Vietnam
  • Mixed Group, 25-30
  • (1 review)


I loved the location since it was next to china town, and there is so much to do and see there. I stayed in china town my whole stay pretty much. The staff was very nice and helpful! I would stay there again.


Everything was good except that showers always had hairs on the floor. Also our room had hairs on the floor too. (I guess its bcos its female dorm) Dustbins were cleaned everyday though. Overall my stay was good. I woke up late every morning so I missed the breakfasts but it was good good :) thanks to friendly staff, expecially Pearlyn who helped me to change the bed even though it seemed like it was hard to change the prearranged beds. Thanks anyways! :)

View all Singapore Hostels

Please give us your feedback